Page 2: Table Of Contents
Before Using Your Machine ........................... 6 Control Panel Overview ..........................7 LCD Overview .............................. 11 Access Brother Utilities (Windows) ......................12 Uninstall the Brother Software and Drivers (Windows) ..............13 Paper Handling............................ 14 Load Paper..............................15 Load Paper in the Paper Tray ......................16 Load Paper in the Manual Feed Slot....................
Page 3 Prevent Smudged Printouts and Paper Jams (Mac) ................87 Print Options (Mac) ..........................88 Scan..............................94 Scan Using the Scan Button on Your Brother Machine ................95 Scan Photos and Graphics......................... 96 Save Scanned Data to a Folder as a PDF File .................. 98 Save Scanned Data to a USB Flash Drive..................
Page 4 Network Management Software and Utilities ..................... 275 Learn about Network Management Software and Utilities ............... 276 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........277 Before Configuring Your Brother Machine for a Wireless Network........... 278 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
Page 5 Home > Table of Contents Scan and Upload Documents Using Brother Web Connect ............. 329 Google Cloud Print............................. 330 Google Cloud Print Overview ......................331 Before Using Google Cloud Print ..................... 332 ™ ™ Print from Google Chrome or Chrome OS .................
Page 6 Refill the Ink Tanks ............................. 441 Clean Your Brother Machine ........................445 Clean the Scanner..........................446 Clean the Print Head from Your Brother Machine ................448 Clean the Print Head from Your Computer (Windows)..............450 Clean the Print Head from Your Computer (Mac)................451 Clean the Machine's LCD.........................
Page 7: Before You Use Your Brother Machine
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note...
Page 8: Definitions Of Notes
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 9: Trademarks
Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names are those of their respective owners.
Page 10: Important Note
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
Page 11: Introduction To Your Brother Machine
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • LCD Overview • Access Brother Utilities (Windows)
Page 12: Before Using Your Machine
Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Page 13: Control Panel Overview
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview MFC-T910DW 1. 1.8"(44.9 mm) Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Mode buttons Press to switch the machine to Fax mode.
Page 14 • Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Press to configure the wireless settings while the machine is idle. a or b Press to scroll through the menus and options.
Page 15 DCP-T310/DCP-T510W/DCP-T710W 1. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine.
Page 16 , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times. Related Information • Introduction to Your Brother Machine...
Page 17: Lcd Overview
Home > Introduction to Your Brother Machine > LCD Overview LCD Overview Related Models: MFC-T910DW This screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command. Home Screen 01.
Page 18: Access Brother Utilities (Windows)
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 19: Uninstall The Brother Software And Drivers (Windows)
(Start) > All Programs > Brother > Brother Utilities. • Windows 8 Tap or click (Brother Utilities) either on the Start screen or the desktop. • Windows 8.1 Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Page 20: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Load Documents...
Page 21: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Load Paper in the Multi-purpose Tray (MP Tray) • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media •...
Page 22: Load Paper In The Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Photo Paper in the Paper Tray •...
Page 23 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 24 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
Page 25 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
Page 26 • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
Page 27 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 28 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray.
Page 29 9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray • Change the Check Paper Size Setting • Choose the Right Print Media •...
Page 30 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 31 IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. 5. Close the output paper tray cover. 6. Slowly push the paper tray completely into the machine. 7. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information •...
Page 32 • Choose the Right Print Media • Change the Paper Size and Paper Type...
Page 33: Load Paper In The Manual Feed Slot
> Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: DCP-T310/DCP-T510W/DCP-T710W Load special print media in this slot, one sheet at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.
Page 34 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. See Related Information: About Envelopes. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam.
Page 35 When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until you feel the paper feed rollers grab it. 6. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). •...
Page 36: Load Paper In The Multi-Purpose Tray (Mp Tray)
Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) Load Paper in the Multi-purpose Tray (MP Tray) Related Models: MFC-T910DW Use the MP Tray for special print media, such as photo paper or envelopes. •...
Page 37 3. Gently press and slide the MP tray paper guides to match the width of the paper you are using. 4. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 5.
Page 38 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. See Related Information: About Envelopes. If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the machine, and then load the paper.
Page 39 8. Change the paper size and paper type settings in the [MP Tray Settings] menu, if needed. Make sure printing has finished before you close the MP tray. Related Information • Load Paper • About Envelopes...
Page 40: Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Page 41: Paper Settings
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Shrink Page Size of an Oversized Incoming Fax...
Page 42 Select [Tray Setting]. Press OK. c. Select [Paper Type]. Press OK. d. Select [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy]. Press OK. e. Select [Paper Size]. Press OK. Select the paper size option you want, and then press OK.
Page 43 • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems...
Page 44 > Change the Check Paper Size Setting Change the Check Paper Size Setting Related Models: DCP-T510W/DCP-T710W/MFC-T910DW If the Check Paper setting is set to [On] and you pull the paper tray out of the machine or load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.
Page 45: Acceptable Paper And Other Print Media
Basic tab of the printer driver or in the Paper Type setting on the machine. • When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. • When using photo paper, remove each sheet at once to prevent smudging or paper jams.
Page 46 Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities. Brother paper...
Page 47 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Page 48 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > About Envelopes About Envelopes • Use envelopes that weigh from 80 to 95 g/m². • Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.
Page 49 • Load Envelopes in the Paper Tray • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot...
Page 50 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Trays •...
Page 51 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy Photo...
Page 52 18 cm), Index card (5" x Index Card 8")/(13 x 20 cm) Envelopes Manual Feed Slot A4, Letter, Executive, A5, Plain Paper, Inkjet Paper, (DCP-T310/DCP-T510W/ A6, Envelopes (C5, Glossy Paper, Recycled DCP-T710W) Com-10, DL, Monarch), Paper, Photo and Photo (4" x 6")/(10 x 15...
Page 53 Up to 0.15 mm Index Card Envelopes 80 to 95 g/m² Up to 0.52 mm BP71 260 g/m² paper is specially designed for Brother inkjet machines. Up to 300 g/m² for Manual Feed Slot (DCP-T310/DCP-T510W/DCP-T710W） Related Information • Choose the Right Print Media •...
Page 54: Load Documents
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
Page 55: Load Documents In The Automatic Document Feeder (Adf)
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) Related Models: DCP-T710W/MFC-T910DW The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Page 56 Related Information • Load Documents • Copy a Document • Error and Maintenance Messages • Telephone and Fax problems • Other Problems...
Page 57: Load Documents On The Scanner Glass
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight:...
Page 58: Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
Page 59: Print
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac)
Page 60: Print From Your Computer (Windows)
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...
Page 61: Print A Photo (Windows)
• For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 4. Click the Basic tab. 5. Click the Media Type drop-down list, and then select the type of paper you are using.
Page 62: Print A Document (Windows)
> Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 63: Cancel A Print Job (Windows)
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
Page 64: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 65: Print As A Poster (Windows)
Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 66: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 67 Option for Portrait Description Long Edge (Right) Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left)
Page 68 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres. 9. Click OK to return to the printer driver window. 10. Change other printer settings, if needed. The Borderless feature is not available when using this option. 11.
Page 69: Print On Both Sides Of The Paper Manually (Manual 2-Sided Printing) (Windows)
When you use the manual 2-sided function, it is possible there may be paper jams or poor print quality. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 70 Option for Portrait Description Long Edge (Right) Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left)
Page 71 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres. 9. Click OK to return to the printer driver window. 10. Change other printer settings, if needed. The Borderless feature is not available when using this option. 11.
Page 72: Print As A Booklet Automatically (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 73 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 74: Print As A Booklet Manually (Windows)
When you use the manual 2-sided function, it is possible there may be paper jams or poor print quality. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 75 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page is printed in booklet format (four pages to every piece of paper, two pages per Once side).
Page 76: Print A Colour Document In Greyscale (Windows)
Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 77: Prevent Smudged Printouts And Paper Jams (Windows)
1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 78: Use A Preset Print Profile (Windows)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 79 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 80: Change The Default Print Settings (Windows)
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 81: Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 82 5. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 6. Copies Type the number of copies (1-999) that you want to print in this field. Collate Select this option to print sets of multi-page documents in the original page order.
Page 83 Advanced Tab 1. Colour / Greyscale Select colour or greyscale printing. The print speed is faster in greyscale mode than it is in colour mode. If your document contains colour and you select greyscale mode, your document will be printed using 256 levels of greyscale.
Page 84 Retrieve Printer's Colour Data Select this option to optimise the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Page 85: Print From Your Computer (Mac)
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Mac) •...
Page 86: Print A Photo (Mac)
For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print.
Page 87: Print A Document (Mac)
1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 88: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Mac)
Related Models: MFC-T910DW 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Select the Orientation option that matches the way you want the document to print.
Page 89: Print On Both Sides Of The Paper Manually (Manual 2-Sided Printing) (Mac)
When you use the manual 2-sided function, it is possible there may be paper jams or poor print quality. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 90 For Landscape 11. Click the File menu, and then select Print. 12. Click the application pop-up menu, and then select Paper Handling. The Paper Handling options appear. 13. Click the Pages to Print pop-up menu, and then select the Odd Only option. 14.
Page 91: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Mac)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 92: Print A Colour Document In Greyscale (Mac)
Greyscale mode prints your document in 256 levels of greyscale. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 93: Prevent Smudged Printouts And Paper Jams (Mac)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 94: Print Options (Mac)
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 95 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
Page 96 If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 2. (DCP-T310/DCP-T510W/DCP-T710W) Pages to Print Select which pages you want to print (even pages or odd pages).
Page 97 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
Page 98 Bi-Directional Printing Select this option to increase the print speed. When this option is selected, the print head prints in both directions. When this option is cleared, the print head prints in only one direction, resulting in higher quality printouts but causing slower print speeds. Sometimes, the movement of the print head may vary due to environmental conditions.
Page 99 • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Change the Print Setting Options When Having Printing Problems...
Page 100: Scan
Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)
Page 101: Scan Using The Scan Button On Your Brother Machine
Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a USB Flash Drive •...
Page 102: Scan Photos And Graphics
[Scan Type] depends on the default settings. Pressing Mono Start or Colour Start does not allow you to change the settings. To use scan options, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Page 103 7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Page 104: Save Scanned Data To A Folder As A Pdf File
[Scan Type] depends on the default settings. Pressing Mono Start or Colour Start does not allow you to change the settings. To use scan options, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Page 105 7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Page 106: Save Scanned Data To A Usb Flash Drive
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Related Models: MFC-T910DW Scan documents and save them directly to a USB flash drive without using a computer.
Page 107 > Compatible USB Flash Drives Compatible USB Flash Drives Related Models: MFC-T910DW Your Brother machine has media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 108: Scan To An Editable Text File Using Ocr
7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Page 109 10. Press Mono Start or Colour Start. [Scan Type] depends on the settings you have selected. Pressing Mono Start or Colour Start does not allow you to change the settings. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 110: Scan To Email Attachment
[Scan Type] depends on the default settings. Pressing Mono Start or Colour Start does not allow you to change the settings. To use scan options, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Page 111 7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
Page 112 Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 113: Web Services For Scanning On Your Network (Windows 7, Windows 8 And Windows 10)
Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) The Web Services protocol enables Windows 7, Windows 8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
Page 114 Make sure you have installed the Brother software and drivers. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices. •...
Page 115 Your Network (Windows 7, Windows 8 and Windows 10) > Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and Windows 10) Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and Windows 10) Related Models: DCP-T510W/DCP-T710W/MFC-T910DW If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
Page 116 2. Right-click the machine icon, and then select Scan profiles..The Scan Profiles dialog box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button.
Page 117: Change Scan Button Settings From Controlcenter4 (Windows)
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter4 (Windows) Change Scan Button Settings from ControlCenter4 (Windows) 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 118 Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings. Tab Name Corresponding Feature Image Scan to Image Scan to OCR E-mail Scan to Email File Scan to File Settings Applicable Features Image...
Page 119 File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Page 120 Show on your computer screen the number of total pages saved, and blank pages skipped. Default Select this option to restore all settings to their factory setting values. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 121: Change Scan Button Settings From Brother Iprint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
Page 122: Scan From Your Computer (Windows)
> Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favourite scanning application.
Page 123: Scan Using Controlcenter4 Home Mode (Windows)
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) •...
Page 124 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2.
Page 125 Related Information • Scan Using ControlCenter4 Home Mode (Windows) • Select Document Type Using ControlCenter4 Home Mode (Windows) • Change Scan Size Using ControlCenter4 Home Mode (Windows) • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) • Print Scanned Data Using ControlCenter4 Home Mode (Windows) •...
Page 126 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) Select Document Type Using ControlCenter4 Home Mode (Windows) •...
Page 127 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) > Custom Scan Settings (Windows) Custom Scan Settings (Windows) Select Custom in the Document Type list to change advanced scan settings.
Page 128 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 129 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Change Scan Size Using ControlCenter4 Home Mode (Windows) Change Scan Size Using ControlCenter4 Home Mode (Windows) For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
Page 130 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image.
Page 131 a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. Click and drag the frame to adjust the area to be cropped.
Page 132 > Print Scanned Data Using ControlCenter4 Home Mode (Windows) Print Scanned Data Using ControlCenter4 Home Mode (Windows) Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document.
Page 133 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Open with an Application Using ControlCenter4 Home Mode (Windows) Open with an Application Using ControlCenter4 Home Mode (Windows) The Open with an Application button lets you scan an image directly into your graphics application for editing.
Page 134 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4.
Page 135 To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11.
Page 136 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Settings for ControlCenter4 Home Mode (Windows) Scan Settings for ControlCenter4 Home Mode (Windows) Settings Applicable Features Open Send E- Save with an mail Applicati File Type...
Page 137 • Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only for certain models). File Name Click Change to change the file name's prefix.
Page 138: Scan Using Controlcenter4 Advanced Mode (Windows)
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions. •...
Page 139 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Send scanned photos or graphics directly to your computer. Select Advanced Mode as the mode setting for ControlCenter4.
Page 140 5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 141 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Scan documents and save them to a folder on your computer as PDF files.
Page 142 4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password.
Page 143 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Select Advanced Mode as the mode setting for ControlCenter4.
Page 144 4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and colour, if needed. 8.
Page 145 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Send a scanned document as an email attachment. •...
Page 146 5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 147 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Related Models: MFC-T910DW Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology.
Page 148 5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 149 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Related Models: MFC-T910DW Your machine can convert scanned data to a Microsoft Word, Microsoft PowerPoint, or Microsoft Excel file.
Page 150 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Settings for ControlCenter4 Advanced Mode (Windows) Scan Settings for ControlCenter4 Advanced Mode (Windows) Settings Applicable Features Image E-mail File File Type Target Application OCR Language (Available only for certain models) File Name Destination Folder...
Page 151 For OCR: • Text (*.txt) • HTML 3.2 (*.htm) • HTML 4.0 (*.htm) • Searchable PDF Single-Page (*.pdf) • Searchable PDF Multi-Page (*.pdf) • WordPad (*.rtf) • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) For E-mail and File: •...
Page 152 • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Grey Use for photographic images or graphics.
Page 153: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications
5. From the available Scanners list, select TWAIN: TW-Brother MFC-XXXX or TWAIN: TW-Brother MFC- XXXX LAN (where MFC-XXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.
Page 154 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan if you want to preview your image and crop unwanted portions before scanning. 11.
Page 155 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
Page 156 • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Grey Use for photographic images or graphics.
Page 157 • Remove Background Colour Remove the base colour of documents to make the scanned data more legible. Colour Drop Select a colour to remove from the scanned image. Boldface Formatting Emphasise the characters of the original by making them bold. Blurred Character Correction Correct the broken or incomplete characters of the original to make them easier to read.
Page 158: Scan Using Windows Fax And Scan
6. Adjust the settings in the Scanner Setup dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software of Brother Utilities. 7. Click Scan.
Page 159 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text , or Custom Settings for the type of document you want to scan.
Page 160 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 161: Install Bookscan Enhancer And Whiteboard Enhancer (Windows)
• You must be logged on with Administrator access privileges. 1. Click (Brother Utilities). 2. Select your machine from the drop-down list. 3. Select Do More in the left navigation bar. 4. Click BookScan&WhiteBoard Suite and follow the on-screen instructions to install.
Page 162: Scan From Your Computer (Mac)
> Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favourite scanning application.
Page 163: Scan Using Brother Iprint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
Page 164: Scan Using Twain-Compliant Applications (Mac)
You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. To use Brother TWAIN Driver, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Scanner Driver (TWAIN).
Page 165 Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit Color from the Scan Type options.
Page 166 4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 167: Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies ( N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
Page 168: Copy A Document
• (DCP-T310) Press Number of Copies repeatedly. • (DCP-T510W/DCP-T710W) Press a or b on the control panel. 4. Change the copy settings, if needed. a. Press Options or Copy / Scan Options on the control panel. b. Press a or b to select the copy settings. When the setting you want appears, press OK.
Page 169: Enlarge Or Reduce Copied Images
• (DCP-T310) Press Number of Copies repeatedly. • (DCP-T510W/DCP-T710W) Press a or b on the control panel. 3. Press Enlarge / Reduce on the control panel. 4. Press a or b to select the available options. Press OK. If you selected the [Custom(25-400%)] option, enter an enlargement or reduction ratio from [25%] to [400%].
Page 170 • If you selected [100%] or the [Fit to Page] option, go to the next step. 7. When finished, press Mono Start or Colour Start. If you selected the [Fit to Page] option, your machine adjusts the copy size to fit the paper size set in the machine.
Page 171: Sort Copies
(DCP-T310) Press Number of Copies repeatedly. • (DCP-T510W/DCP-T710W) Press a or b on the control panel. 3. Press Options or Copy / Scan Options and a or b to select [Stack/Sort]. Press OK. 4. Press a or b to select [Sort]. Press OK.
Page 172: Make Page Layout Copies ( N In 1 Or Poster)
1. Load your document. 2. Enter the number of copies in one of the following ways: • (DCP-T510W/DCP-T710W) Press a or b on the control panel. • (DCP-T310) Press Number of Copies repeatedly. 3. Press Options or Copy / Scan Options and a or b to select [Layout(2in1 ID)]. Press OK.
Page 173 Option Description 2in1(P) 2in1(L) 4in1(P) 4in1(L) Poster(3x3) (Using the scanner glass) 5. Press Mono Start or Colour Start. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 6. If you are using the scanner glass, repeat the following steps for each page of the document: •...
Page 174 Option Description 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Press Mono Start or Colour Start. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
Page 175: Copy On Both Sides Of The Paper (2-Sided Copy)
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Related Models: MFC-T910DW Reduce the amount of paper you use by copying onto both sides of the paper. •...
Page 176 6. Do one of the following: • To make 2-sided copies from a 1-sided document, press a or b to select the following: a. To change the layout options, select [Layout]. Press OK. b. Select [Long Edge Flip] or [Short Edge Flip]. Press OK. c.
Page 177: Copy An Id Card
Scannable area 2. Enter the number of copies in one of the following ways: • (DCP-T510W/DCP-T710W) Press a or b on the control panel. • (DCP-T310) Press Number of Copies repeatedly. 3. Press Options or Copy / Scan Options and a or b to select [Layout(2in1 ID)]. Press OK.
Page 178 a. 3 mm or greater (top, left) b. 207 mm c. 145 mm d. Scannable area 2. Press (COPY). 3. Enter the number of copies using the dial pad. 4. Press a or b to select the following: a. Select [Page Layout]. Press OK. b.
Page 179: Copy Options
Home > Copy > Copy Options Copy Options DCP-T310/DCP-T510W/DCP-T710W To change copy settings, press Copy / Scan Options, or press (COPY) > Options. Option Description Layout(2in1 ID) Make N in 1, 2 in 1 ID, or Poster copies. 4 in1...
Page 180 MFC-T910DW To change copy settings, press (COPY). Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
Page 181 Option Description Remove Background Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings.
Page 182: Fax
Home > Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
Page 183: Send A Fax
Home > > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...
Page 184: Send A Fax From Your Brother Machine
Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine Related Models: MFC-T910DW NOTE This feature is available only for monochrome faxes. 1. Load your document in the ADF or place it on the scanner glass.
Page 185 • Press c to scan another page. Place the next page on the scanner glass, and then press c. The machine starts scanning the page. Repeat this step for each additional page. • Press d to send the fax when finished scanning pages. The machine starts sending the document. Related Information •...
Page 186: Send A Fax Manually
Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Related Models: MFC-T910DW Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1. Load your document. 2. To listen for a dial tone, pick up the handset of the external telephone. 3.
Page 187: Send A Fax At The End Of A Conversation
Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation Related Models: MFC-T910DW At the end of a conversation, you can send a fax to the other party before you both hang up. 1.
Page 188: Send The Same Fax To More Than One Recipient (Broadcasting)
Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Related Models: MFC-T910DW Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. •...
Page 189 If the [Out of Memory] message appears, press Stop/Exit to cancel. Related Information • Send a Fax • Cancel a Broadcast in Progress • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
Page 190 Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress Related Models: MFC-T910DW While broadcasting you can cancel the fax currently being sent or the whole broadcast job. 1.
Page 191: Send A Fax In Real Time
Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time Related Models: MFC-T910DW When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialling and sending.
Page 192: Change The Fax Auto Redial Setting
Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting Related Models: MFC-T910DW If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials up to three times at five minute intervals.
Page 193: Cancel A Fax In Progress
Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress Related Models: MFC-T910DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialling or sending, the LCD displays [Cancel Job?]. Press c to confirm.
Page 194: Check And Cancel A Pending Fax
Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Related Models: MFC-T910DW Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].
Page 195: Fax Options
Select a number from the Address Book. Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings. Related Information • Send a Fax • Send a Fax from Your Brother Machine • Specifications...
Page 196: Receive A Fax
Home > > Receive a Fax Receive a Fax • Receive Mode Settings • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation • Memory Receive Options...
Page 197: Receive Mode Settings
Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) •...
Page 198 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Related Models: MFC-T910DW Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
Page 199 Home > > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode Related Models: MFC-T910DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line.
Page 200 Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) Related Models: MFC-T910DW When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
Page 201 F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.
Page 202 Home > > Receive a Fax > Receive Mode Settings > Set Fax Detect Set Fax Detect Related Models: MFC-T910DW If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear “chirps”...
Page 203: Shrink Page Size Of An Oversized Incoming Fax
Related Models: MFC-T910DW When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting.
Page 204: Set The Fax Receive Stamp
Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Related Models: MFC-T910DW Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.
Page 205: Receive A Fax At The End Of A Telephone Conversation
Related Models: MFC-T910DW If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
Page 206: Memory Receive Options
Home > > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
Page 207 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
Page 208 Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory Related Models: MFC-T910DW • This feature is available only for monochrome faxes. • After you print the fax, it is erased from the machine's memory.
Page 209: Voice Operations And Fax Numbers
Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting...
Page 210: Voice Operations
Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Pick up a Voice Call in Fax/Tel Receive Mode...
Page 211 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode Related Models: MFC-T910DW When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
Page 212: Store Fax Numbers
Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Change or Delete Address Book Names or Numbers...
Page 213 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers Related Models: MFC-T910DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. 1.
Page 214 Enter the name (up to 16 characters) using the dial pad. Press OK. h. Confirm the fax or telephone number. Select [OK] and then press OK. 3. Press Stop/Exit. Related Information • Store Fax Numbers • Enter Text on Your Brother Machine...
Page 215 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers Related Models: MFC-T910DW 1. Press (Address Book). 2. Do one of the following: •...
Page 216: Set Up Groups For Broadcasting
Home > > Voice Operations and Fax Numbers > Set up Groups for Broadcasting Set up Groups for Broadcasting Related Models: MFC-T910DW A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers.
Page 217 To change a character in the Group name, press d or c to position the cursor under the incorrect character, and then press Clear/Back. Enter the new character. 3. Select [OK] and then press OK. 4. Press Stop/Exit. Related Information • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
Page 218 Home > > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group Related Models: MFC-T910DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3.
Page 219 Home > > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member Related Models: MFC-T910DW 1. Press (Address Book). 2. Press a or b to select the following: a.
Page 220: Telephone Services And External Devices
Home > > Telephone Services and External Devices Telephone Services and External Devices • Set the Telephone Line Type • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...
Page 221: Set The Telephone Line Type
Home > > Telephone Services and External Devices > Set the Telephone Line Type Set the Telephone Line Type Related Models: MFC-T910DW If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, you must select a Telephone Line Type that matches your line's features.
Page 222 Home > > Telephone Services and External Devices > Set the Telephone Line Type > PBX and TRANSFER PBX and TRANSFER Related Models: MFC-T910DW The machine's [Phone Line Set] default setting is [Normal], which lets the machine connect to a standard Public Switched Telephone Network (PSTN) line.
Page 223: Voice Over Internet Protocol (Voip/Telephone Line Interference)
Home > > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) Related Models: MFC-T910DW VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.
Page 224: External Tad (Telephone Answering Device)
Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) Related Models: MFC-T910DW You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
Page 225 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD Related Models: MFC-T910DW 1. Set your external TAD to one or two rings. The machine’s Ring Delay setting does not apply. 2.
Page 226 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD Related Models: MFC-T910DW 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
Page 227 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) Related Models: MFC-T910DW We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.
Page 228: External And Extension Telephones
Home > > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use the Remote Codes...
Page 229 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone Related Models: MFC-T910DW You can connect a separate telephone to your machine as shown in the diagram below. 1 Extension telephone 2 External telephone Please make sure you use an external telephone with a cable no more than three metres long.
Page 230 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Related Models: MFC-T910DW If you answer a fax call at an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code.
Page 231 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Related Models: MFC-T910DW Remote Activation Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote Activation Code *51.
Page 232 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes Related Models: MFC-T910DW The preset Remote Activation Code is *51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes using the numbers 0-9, *, #.
Page 233: Fax Reports
Home > > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports • Set the Machine to Power Off Automatically...
Page 234: Set The Transmission Verification Report's Style
Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style Related Models: MFC-T910DW You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Page 235: Set The Fax Journal's Interval Period
Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period Related Models: MFC-T910DW You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
Page 236: Pc-Fax
Home > > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac...
Page 237: Pc-Fax For Windows
Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
Page 238 PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)
Page 239 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending. The PC-FAX Setup dialog box appears.
Page 240 PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalise your Brother Address Book. • Add a Member to your PC-FAX Address Book (Windows) •...
Page 241 Add a Member to your PC-FAX Address Book (Windows) Related Models: MFC-T910DW Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother PC-Fax software. 1. Do one of the following: •...
Page 242 3. Type the member's information in the corresponding fields. Only the Name field is required. 4. Click OK. Related Information • Configure your PC-Fax Address Book (Windows)
Page 243 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 244 3. Type the name of the new group in the Group Name field. 4. In the Available Names field, select each name you want to include in the group, and then click Add >>. Members added to the group appear in the Group Members box. 5.
Page 245 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 246 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 247 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 248 4. In the Available Items field, select the data you want to export, and then click Add >>. Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields.
Page 249 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 250 You must select and add fields from the Available Items list in the same order they are listed in the import text file. 5. If you are importing an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields.
Page 251 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
Page 252 PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)
Page 253 PC-FAX Receive supports only monochrome faxes. When you turn off your computer, your machine will continue to receive and store faxes in your Brother machine's memory. The machine's LCD will display the number of stored faxes received. When you start this application, the software will transfer all received faxes to your computer at once.
Page 254 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive. 2. Confirm the message and click Yes.
Page 255 Configure the path to the SharePoint server and select the option to upload automatically or manually (available only for Administrators). Device Select the Brother machine that you want to receive PC-FAX. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above.
Page 256 4. Select the appropriate connection method. Select your machine from the automatic search results below. Connected Brother machines will be displayed. Select a device from the list. Click OK. Specify your machine by IP address Type the machine's IP address in the IP Address field, and then click OK.
Page 257 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run Brother's PC-FAX Receive on Your Computer (Windows)
Page 258 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Related Models: MFC-T910DW Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages...
Page 259 Even after closing the window, PC-FAX Receive is active and the (PC-FAX Receive) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click Close. Related Information • Receive Faxes Using PC-FAX Receive (Windows)
Page 260: Pc-Fax For Mac
> PC-FAX > PC-FAX for Mac PC-FAX for Mac Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time. • Send Faxes from Your Application (Mac)
Page 261 Home > > PC-FAX > PC-FAX for Mac > Send Faxes from Your Application (Mac) Send Faxes from Your Application (Mac) Related Models: MFC-T910DW PC-FAX supports only monochrome faxes. A monochrome fax will be sent even if the original data is colour and the receiving fax machine supports colour faxes.
Page 262 To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax. Related Information •...
Page 263: Photocapture Center
Home > PhotoCapture Center PhotoCapture Center • Print Photos Directly from a USB Flash Drive • Print Photos from ControlCenter4 (Windows)
Page 264: Print Photos Directly From A Usb Flash Drive
Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive, scan documents and save them directly to a USB flash drive. • Compatible USB Flash Drives • Important Information about Photo Printing • Print Photos from a USB Flash Drive on the Brother Machine...
Page 265: Compatible Usb Flash Drives
Drives Compatible USB Flash Drives Related Models: MFC-T910DW Your Brother machine has media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 266: Important Information About Photo Printing
Home > PhotoCapture Center > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Related Models: MFC-T910DW Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid errors: •...
Page 267: Print Photos From A Usb Flash Drive On The Brother Machine
Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive •...
Page 268 9. To change the print settings, press a or b to select the setting you want to change, and then press OK. When finished, press OK. 10. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print Settings for Photos...
Page 269 When finished, press OK. Option Description Paper Type Select the paper type. Paper Size Select the paper size. 6. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print Photos by Image Number...
Page 270 7. To change the print settings, press a or b to select the setting you want to change, and then press OK. When finished, press OK. 8. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive • Print Settings for Photos...
Page 271 8. Press a or b to select the following: a. Select [Cropping]. Press OK. b. Select [On] (or [Off]). Press OK. 9. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Other Problems...
Page 272 8. Press a or b to select the following: a. Select [Borderless]. Press OK. b. Select [On] (or [Off]). Press OK. 9. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Other Problems...
Page 273 8. Press a or b to select the following: a. Select [Date Print]. Press OK. b. Select [On] (or [Off]). Press OK. 9. Press Colour Start. Related Information • Print Photos from a USB Flash Drive on the Brother Machine...
Page 274 Factory Reset Restore any changed print settings back to the factory settings. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive • Print Photos by Image Number...
Page 275: Print Photos From Controlcenter4 (Windows)
• For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 276 Option Description Deselect All Deselects all thumbnails in the current view. 6. Specify the number of copies you want to print (1-99) by clicking 7. To trim the photo before printing, click Edit. 8. Click Print. The print settings window appears. 9.
Page 277: Edit Photos Using Controlcenter4 (Windows)
Home > PhotoCapture Center > Print Photos from ControlCenter4 (Windows) > Edit Photos Using ControlCenter4 (Windows) Edit Photos Using ControlCenter4 (Windows) 1. This area shows which images are currently selected, and how many copies of each image will be printed. 2.
Page 278 5. Image Enhancement Nature Scene Select this option to enhance natural colours, such as green and blue. Night Scene Select this option to optimise the image adjustments for a night scene photo. Soft Light Select this option to soften bright edges. Related Information •...
Page 279: Network
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
Page 280: Supported Basic Network Features
Status Monitor Driver Deployment Wizard Related Information • Network Not available for DCP models. BRAdmin Light is available as a download from your model's page at support.brother.com. BRAdmin Professional is available as a download from your model's page at support.brother.com.
Page 281: Network Management Software And Utilities
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer...
Page 282: Learn About Network Management Software And Utilities
Related Models: DCP-T510W/DCP-T710W/MFC-T910DW BRAdmin Light (Windows) BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for Brother products on your network, view the status and configure the basic network settings, such as IP address.
Page 283: Additional Methods Of Configuring Your Brother Machine For A Wireless Network
> Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
Page 284: Before Configuring Your Brother Machine For A Wireless Network
• Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
Page 285: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)
You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 286 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 287: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 288 To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 289 To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 290: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast
Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press Menu. 3. Press a or b to select the [Network] option, and then press OK.
Page 291 Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press Settings. 3. Press a or b to select the following: a.
Page 292 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 293: Use Wi-Fi Direct
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
Page 294 . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports ™...
Page 295 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Page 296 Method of Wi-Fi Protected Setup (WPS) To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
Page 297 ™ • Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup (WPS)
Page 298 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect and press OK. Search for available devices again by selecting [Rescan].
Page 299 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect and press OK. Search for available devices again by selecting [Rescan].
Page 300 [Activate Wi-Fi Direct on other device and press OK.] appears. Press OK on your Brother machine. This will start the Wi-Fi Direct setup. 5. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup.
Page 301 3. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device.] appears. Press c on your Brother machine. This will start the Wi-Fi Direct setup. 4. If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi Direct network setup.
Page 302 5. Do one of the following: • When your Brother machine is the G/O (Group Owner), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
Page 303 4. Do one of the following: • When your Brother machine is the G/O (Group Owner), it will wait for a connection request from your mobile device. If the LCD prompts you to enter a PIN, enter the PIN displayed on your mobile device in the machine.
Page 304 [Activate Wi-Fi Direct on other device and press OK.] appears. Press OK on your Brother machine. This will start the Wi-Fi Direct setup. 5. The machine will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
Page 305 3. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device.] appears. Press c on your Brother machine. This will start the Wi-Fi Direct setup. 4. The machine will wait for a connection request from your mobile device. If the LCD prompts you to enter a PIN, enter the PIN displayed on your mobile device in the machine.
Page 306 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: DCP-T510W/DCP-T710W/MFC-T910DW >>...
Page 307: Advanced Network Features
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report...
Page 308: Print The Network Configuration Report
The machine prints the current Network Configuration Report. Related Information • Advanced Network Features • Where Can I Find My Brother Machine's Network Settings? • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly •...
Page 309: Technical Information For Advanced Users
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report...
Page 310: Reset The Network Settings To Factory Default
> Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default Related Models: DCP-T510W/DCP-T710W/MFC-T910DW You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
Page 311: Print The Wlan Report
Related Information • Technical Information for Advanced Users • Wireless LAN Report Error Codes • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 312 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
Page 313 Internet provider or network administrator. Related Information • Print the WLAN Report • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 314: Security
Home > Security Security • Lock the Machine Settings...
Page 315: Lock The Machine Settings
Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...
Page 316: About Using Tx Lock
Home > Security > Lock the Machine Settings > About Using TX Lock About Using TX Lock Related Models: MFC-T910DW Block unauthorised data transmission to and from the machine. TX Lock lets you prevent unauthorised access to the machine. While TX Lock is On, the following operations are available: •...
Page 317 Home > Security > Lock the Machine Settings > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models: MFC-T910DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b.
Page 318 Home > Security > Lock the Machine Settings > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models: MFC-T910DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b.
Page 319 Home > Security > Lock the Machine Settings > About Using TX Lock > Turn TX Lock On/Off Turn TX Lock On/Off Related Models: MFC-T910DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b.
Page 320: Mobile/Web Connect
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for mobile...
Page 321: Brother Web Connect
> Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect...
Page 322: Brother Web Connect Overview
3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 323: Online Services Used With Brother Web Connect
To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 324 Related Information • Brother Web Connect...
Page 325: Conditions For Using Brother Web Connect
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel...
Page 326 > Brother Software Installation for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Related Models: MFC-T910DW The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the Brother machine's software installed. Windows To install the Brother software and connect your machine to a wireless or wired network, see the Quick Setup Guide.
Page 327 Select [Proxy Connection]. Press OK. e. Select [On]. Press OK. Select the option that you want to set, and then enter the proxy server information. Press OK. 3. Press Stop/Exit. Related Information • Conditions for Using Brother Web Connect...
Page 328: Set Up Brother Web Connect
Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
Page 329 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
Page 330 Your Brother machine can now use the service. Related Information • Set Up Brother Web Connect...
Page 331 Related Models: MFC-T910DW To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 332 Apply for Brother Web Connect Access Related Models: MFC-T910DW To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
Page 333 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 334 Select [Register/Delete]. Press OK. c. Select [Register Account]. Press OK. 3. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press c. 4. Enter the temporary ID using the dial pad. Press OK.
Page 335: Scan And Upload Documents Using Brother Web Connect
If information regarding the Internet connection appears on the machine's LCD, read the information and press c. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press c. 3. Press a or b to select the following: a.
Page 336: Google Cloud Print
Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...
Page 337: Google Cloud Print Overview
> Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Related Models: DCP-T510W/DCP-T710W/MFC-T910DW ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Page 338: Before Using Google Cloud Print
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
Page 339 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Page 340 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
Page 341 Before you begin to register your machine, confirm that the correct date and time are set on the machine's control panel. See Related Information. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
Page 342 ™ 8. The sign-in screen for Google Cloud Print appears. Sign in with your Google Account and follow the on- screen instructions to register your machine. 9. When you have finished registering your machine, return to the Web Based Management screen and make sure that Registration Status is set to Registered.
Page 343: Print From Google Chrome ™ Or Chrome Os
™ ™ Print from Google Chrome or Chrome OS Related Models: DCP-T510W/DCP-T710W/MFC-T910DW 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
Page 344: Print From Google Drive ™ For Mobile
> Print from Google Drive for Mobile ™ Print from Google Drive for Mobile Related Models: DCP-T510W/DCP-T710W/MFC-T910DW 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
Page 345: Print From Gmail ™ Webmail Service For Mobile
Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile Related Models: DCP-T510W/DCP-T710W/MFC-T910DW 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
Page 346: Airprint
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)
Page 347: Airprint Overview
AirPrint > AirPrint Overview AirPrint Overview Related Models: DCP-T510W/DCP-T710W/MFC-T910DW AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
Page 348: Before Using Airprint (Macos)
> Before Using AirPrint (macOS) Before Using AirPrint (macOS) Related Models: DCP-T510W/DCP-T710W/MFC-T910DW Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners.
Page 349: Print Using Airprint
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 350 Related Models: DCP-T510W/DCP-T710W/MFC-T910DW The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
Page 351 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
Page 352: Scan Using Airprint (Macos)
> Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Related Models: DCP-T510W/DCP-T710W/MFC-T910DW Before scanning, make sure your Brother machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu.
Page 353: Send A Fax Using Airprint (Macos)
> Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Related Models: MFC-T910DW Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only monochrome fax documents.
Page 354: Mobile Printing For Windows
Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function.
Page 355: Mopria ® Print Service
® Home > Mobile/Web Connect > Mopria Print Service ® Mopria Print Service Related Models: DCP-T510W/DCP-T710W/MFC-T910DW ® ™ ™ Mopria Print Service is a print feature on Android mobile devices (Android ® version 4.4 or later) developed by the Mopria Alliance.
Page 356: Brother Iprint&Scan For Mobile
Download and install Brother iPrint&Scan from the Google Play Store app. • For Apple Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Apple device. Download and install Brother iPrint&Scan from the App Store. • For Windows Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Windows device,...
Page 357: Controlcenter
Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications. • ControlCenter4 (Windows)
Page 358: Controlcenter4 (Windows)
Scan Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows)
Page 359: Change The Operation Mode In Controlcenter4 (Windows)
Home > ControlCenter > ControlCenter4 (Windows) > Change the Operation Mode in ControlCenter4 (Windows) Change the Operation Mode in ControlCenter4 (Windows) ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time. Home Mode Advanced Mode •...
Page 360 ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2. Click the Configuration button, and then select Mode Select. 3.
Page 361: Scan Using Controlcenter4 Home Mode (Windows)
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) •...
Page 362: Scan Using Controlcenter4 Advanced Mode (Windows)
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions. •...
Page 363: Set Up The Brother Machine Using Controlcenter4 (Windows)
Home > ControlCenter > ControlCenter4 (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) Related Models: MFC-T910DW 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab.
Page 364 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information •...
Page 365: Create A Custom Tab Using Controlcenter4 Advanced Mode (Windows)
Home > ControlCenter > ControlCenter4 (Windows) > Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) You can create up to three customised tabs, each including up to five customised buttons, with your preferred settings.
Page 366 Related Information • ControlCenter4 (Windows)
Page 367: Brother Iprint&Scan For Windows And Mac
Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview • Scan Using Brother iPrint&Scan (Mac)
Page 368: Brother Iprint&Scan Overview
Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.
Page 369: Troubleshooting
If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips.
Page 370: Error And Maintenance Messages
The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. •...
Page 371 Wi-Fi Direct network, and then try to configure the Wi- Fi Direct settings again. Connection Fail The Brother machine and your mobile • Move the mobile device closer to your device cannot communicate during the Brother machine.
Page 372 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
Page 373 Cause Action • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the Wi- Fi Direct network, make sure you have entered the correct password.
Page 374 Error Message Cause Action displayed Where to Place the Paper. Paper dust has accumulated on the Clean the paper pick-up rollers. surface of the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. Print Unable XX The machine has a mechanical problem. Open the scanner cover and remove any foreign objects and paper scraps from -OR-...
Page 375 Press connected to the Wi-Fi Direct network Brother machine and another mobile [OK]. when the Brother machine is the Group device has shut down, try to configure the Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Page 376 For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings...
Page 377 The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of non- Brother supplies may not be covered under the stated product warranty. Ink Low The amount of remaining ink in one or Look through the window of the ink tank to more of the ink tanks is low.
Page 378 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
Page 379 Error Message Cause Action Out of Fax Memory The fax memory is full. Print the faxes that are in the memory. See Related Information: Print a Fax Stored in the Machine's Memory. Out of Memory The machine's memory is full. If a fax-sending or copy operation is in progress: •...
Page 380 Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature • Print the Network Configuration Report • Refill the Ink Tanks • Change the Check Paper Size Setting •...
Page 381 • Paper is Jammed in the Front of the Machine (Jam B Front) • Paper is Jammed in the Back of the Machine (Jam C Rear) • Paper is Jammed in the Multi-purpose Tray (Jam D MP tray) • Paper is Jammed Inside and in the Multi-purpose Tray (Jam E Inside/MP) •...
Page 382: Transfer Your Faxes Or Fax Journal Report
• Transfer the Fax Journal Report to Another Fax Machine • Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) • Reset the Network Settings to Factory Default • Reset Your Brother Machine • Reset Functions Overview...
Page 383 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine Related Models: MFC-T910DW If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1.
Page 384 You can transfer the faxes from your machine's memory to your computer. 1. Press Stop/Exit to interrupt the error temporarily. 2. Make sure you have installed Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. Do one of the following: •...
Page 385 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine Related Models: MFC-T910DW If you have not set up your Station ID, you cannot enter fax transfer mode. 1.
Page 386: Error Messages When Using The Brother Web Connect Feature
Error Messages When Using the Brother Web Connect Feature Related Models: MFC-T910DW Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Page 387 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new Authentication failed. Do service) has expired or is invalid. temporary ID, and then use the new the following: 1.
Page 388: Document Jams
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...
Page 389: Document Is Jammed In The Top Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit Related Models: DCP-T710W/MFC-T910DW 1. Remove any paper that is not jammed from the ADF. 2.
Page 390: Document Is Jammed Inside The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit Related Models: DCP-T710W/MFC-T910DW 1. Remove any paper that is not jammed from the ADF. 2. Lift the document cover. 3.
Page 391: Remove Paper Scraps Jammed In The Adf
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF Related Models: DCP-T710W/MFC-T910DW 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
Page 392: Printer Jam Or Paper Jam
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Machine (Paper Jam) • Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) •...
Page 393: Paper Is Jammed In The Machine (Paper Jam)
Printer Jam or Paper Jam > Paper is Jammed in the Machine (Paper Jam) Paper is Jammed in the Machine (Paper Jam) Related Models: DCP-T310/DCP-T510W/DCP-T710W If the LCD displays [Paper Jam], follow these steps: 1. Unplug the machine from the electrical socket.
Page 394 6. Move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2). IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1).
Page 395 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
Page 396 10. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 11. Slowly pull the jammed paper out of the machine. 12. Close the Jam Clear Cover. Make sure the cover is closed completely. 13.
Page 397 Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the electrical socket and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.
Page 398: Paper Is Jammed Inside And In The Front Of The Machine (Jam A Inside/Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/ Front) Related Models: MFC-T910DW If the LCD displays [Jam A Inside/Front] or [Repeat Jam A], follow these steps: 1.
Page 399 IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a.
Page 400 • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. If your LCD error message was [Repeat Jam A Inside/Front], move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2).
Page 401 If your LCD error message was [Repeat Jam A Inside/Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 402 9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam •...
Page 403: Paper Is Jammed In The Front Of The Machine (Jam B Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam B Front) Paper is Jammed in the Front of the Machine (Jam B Front) Related Models: MFC-T910DW If the LCD displays [Jam B Front] or [Repeat Jam B Front], follow these steps: 1.
Page 404 If your LCD error message was [Repeat Jam B Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 405 6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam •...
Page 406: Paper Is Jammed In The Back Of The Machine (Jam C Rear)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam C Rear) Paper is Jammed in the Back of the Machine (Jam C Rear) Related Models: MFC-T910DW If the LCD displays [Jam C Rear], follow these steps: 1.
Page 407 6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Put the paper tray firmly back in the machine. 8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Page 408: Paper Is Jammed In The Multi-Purpose Tray (Jam D Mp Tray)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Multi-purpose Tray (Jam D MP tray) Paper is Jammed in the Multi-purpose Tray (Jam D MP tray) Related Models: MFC-T910DW If the LCD displays [Jam D MP Tray], follow these steps: 1.
Page 409 If you are having difficulty pulling paper out, push the release lever (1) toward the back of the machine, and then pull the paper. 6. Close the MP tray cover. 7. Put the paper tray firmly back in the machine. 8.
Page 410 • Error and Maintenance Messages...
Page 411: Paper Is Jammed Inside And In The Multi-Purpose Tray (Jam E Inside/Mp)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Multi-purpose Tray (Jam E Inside/MP) Paper is Jammed Inside and in the Multi-purpose Tray (Jam E Inside/MP) Related Models: MFC-T910DW If the LCD displays [Jam E Inside/MP] or [Repeat Jam E In/MP], follow these steps: 1.
Page 412 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. •...
Page 413 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
Page 414 If you are having difficulty pulling paper out, push the release lever (1) toward the back of the machine, and then pull the paper. 9. Close the MP tray cover. 10. Put the paper tray firmly back in the machine. 11.
Page 415 • Error and Maintenance Messages...
Page 416: If You Are Having Difficulty With Your Machine
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Page 417: Paper Handling And Printing Problems
Click (Start) > Control Panel > Hardware and Sound > Printers. Right- click Brother MFC-XXXX Printer (where XXXX is your model name). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
Page 418 Difficulties Suggestions If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: • Windows Server 2008 Click (Start) > Control Panel > Hardware and Sound > Printers. •...
Page 419 The ink bottle may not have been stored correctly before use. Store the ink bottle on a level surface in a cool, dark place. Make sure you are using Brother Original ink. Brother does not recommend using non-Brother Original ink, or refilling with ink other than Brother Original ink.
Page 420 See Related Information: Paper Weight and Thickness. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
Page 421 Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) •...
Page 422 • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Paper Pick-up Rollers • Printer Jam or Paper Jam • Shrink Page Size of an Oversized Incoming Fax • Paper Weight and Thickness • Print Settings (Windows) •...
Page 423: Telephone And Fax Problems
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 424 • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
Page 425 5. Set your Brother machine’s Receive Mode to External TAD. See Related Information: Choose the Correct Receive Mode. Make sure your Brother machine’s Fax Detect feature is turned On. Fax Detect is a feature that allows you to receive a fax even if you answered the call on an external or extension telephone.
Page 426 Difficulties Suggestions See Related Information: Load Documents in the Automatic Document Feeder (ADF). See Related Information: Load Documents on the Scanner Glass. Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip.
Page 427 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax problems > Set Dial Tone Detection Set Dial Tone Detection Related Models: MFC-T910DW Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1.
Page 428 [Basic(for VoIP)] reduces the modem speed to 9,600 bps and turns off Error Correction Mode (ECM). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)]. •...
Page 429: Other Problems
Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance...
Page 430 See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions Cannot print. Uninstall and reinstall the Brother driver. “Device Busy” appears on the Make sure the machine is not showing an error message on the machine's computer screen. display.
Page 431: Network Problems
Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly •...
Page 432 Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Related Models: DCP-T510W/DCP-T710W/MFC-T910DW Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows 7/Windows 8/Windows 10 You must log on with Administrator rights.
Page 433 If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report...
Page 434 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
Page 435 Wi-Fi Direct settings again. cannot complete the Wi-Fi • If you are using your Brother machine as a client, confirm how Direct configuration, do the many devices are allowed in the current Wi-Fi Direct network, following: and then check how many devices are connected.
Page 436 (TWAIN driver) In the Finder menu bar, click Go > Applications > Brother, and then double-click the Device Selector icon. The Device Selector window appears. Reselect your network machine, make sure Status is idle, and then click OK.
Page 437 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information •...
Page 438 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal...
Page 439 Check Network Devices Using the Ping Command Related Models: DCP-T510W/DCP-T710W/MFC-T910DW Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...
Page 440 Related Information • I Want to Check that My Network Devices are Working Correctly • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network...
Page 441: Google Cloud Print Problems
> Google Cloud Print Problems Google Cloud Print Problems Related Models: DCP-T510W/DCP-T710W/MFC-T910DW Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google ™...
Page 442: Airprint Problems
> AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
Page 443: Check The Machine Information
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version, and firmware update. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu. 2. Press a or b to select [Machine Info.]. Press OK.
Page 444: Reset Your Brother Machine
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine IMPORTANT (MFC-T910DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.
Page 445: Reset Functions Overview
4. [All Settings] Use the Settings Reset function to reset all machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. (MFC-T910DW) Unplug the interface cable before you select [Network]/[Network Reset] or [All Settings].
Page 446: Routine Maintenance
Refill the Ink Tanks • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine...
Page 447: Refill The Ink Tanks
Brother strongly recommends that you continue to use only Brother Original replacement ink. Use or attempted use of potentially incompatible ink in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorised third-party ink.
Page 448 2. Pull the tab downwards to open the cap of the ink tank for the colour you want to refill. NOTE Be careful to avoid touching any ink when handling the cap of the ink tank. 3. Remove the cap of the ink bottle, remove the film from the ink bottle, and then replace the cap. IMPORTANT •...
Page 449 Insert the nozzle of the ink bottle firmly so that the ink does not spill. Refill the ink tank by gently squeezing the bottle as shown in the illustration. IMPORTANT Be careful not to fill the ink past the upper line above the maximum fill mark. NOTE •...
Page 450 If you did not refill the ink tank, be sure to press b ([No]). IMPORTANT • If you accidentally mix the colours by filling the wrong ink tank, contact Brother customer service or your local Brother dealer.. • Once you open an ink bottle, use it up within six months. Use unopened ink bottles by the expiration date written on the bottle package.
Page 451: Clean Your Brother Machine
> Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) •...
Page 452: Clean The Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the electrical socket. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
Page 453 Related Information • Clean Your Brother Machine • Telephone and Fax problems • Other Problems...
Page 454: Clean The Print Head From Your Brother Machine
If you clean the print head at least five times and the print has not improved, try cleaning the print head again up to three more times. If the print has not improved, contact Brother customer service or your local Brother dealer.
Page 455 If you clean the print head at least five times and the print has not improved, try cleaning the print head again up to three more times. If the print has not improved, contact Brother customer service or your local Brother dealer.
Page 456: Clean The Print Head From Your Computer (Windows)
> Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printing preferences. If printer driver options appear, select your printer driver.
Page 457: Clean The Print Head From Your Computer (Mac)
8. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 9. Click Start. The machine starts cleaning. Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
Page 458: Clean The Machine's Lcd
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
Page 459: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
Page 460: Clean The Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.
Page 461: Clean The Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
Page 462 Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems...
Page 463: Clean The Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
Page 464: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the electrical socket.
Page 465: Check Your Brother Machine
Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status from Your Computer (Mac)
Page 466: Check The Print Quality
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
Page 467 If you clean the print head at least five times and the print has not improved, try cleaning the print head again up to three more times. If the print has not improved, contact Brother customer service or your local Brother dealer.
Page 468 If you clean the print head at least five times and the print has not improved, try cleaning the print head again up to three more times. If the print has not improved, contact Brother customer service or your local Brother dealer.
Page 469 When a print head nozzle is clogged, the printed sample looks like this. After the print head nozzle is cleaned, the horizontal lines are gone. Related Information • Check Your Brother Machine • Paper Handling and Printing Problems...
Page 470: Check The Print Alignment From Your Brother Machine
Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> DCP-T310/DCP-T510W/DCP-T710W >>...
Page 471 When the print alignment is not adjusted correctly, text looks blurry or crooked, like this. After the print alignment is adjusted correctly, text looks like this. 6. Press Stop/Exit. Related Information • Check Your Brother Machine • Paper Handling and Printing Problems...
Page 472: Monitor Machine Status From Your Computer (Windows)
Status Monitor. Windows 8 and Windows 10 Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
Page 473 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
Page 474 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
Page 475 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)
Page 476: Monitor Machine Status From Your Computer (Mac)
Computer (Mac) Monitor Machine Status from Your Computer (Mac) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. 1. Select System Preferences from the Apple menu.
Page 477: Correct The Paper Feed To Clear Vertical Lines
Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu. 2. Press a or b to select the following: a.
Page 478: Change The Print Setting Options When Having Printing Problems
These options are available only when performing operations from the machine, such as copying. When printing from your computer, change the settings in the printer driver. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu.
Page 479 • Copy on Both Sides of the Paper (2-sided Copy) • Paper Handling and Printing Problems • Prevent Smudged Printouts and Paper Jams (Windows) • Prevent Smudged Printouts and Paper Jams (Mac) • Print Settings (Windows) • Print Options (Mac)
Page 480: Pack And Ship Your Brother Machine
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 481 9. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink bottles in the carton. 10. Close the carton and tape it shut. Related Information • Routine Maintenance...
Page 482: Machine Settings
Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Page 483: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Print Reports • Settings and Features Tables...
Page 484: In The Event Of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
Page 485: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
Page 486 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume Related Models: MFC-T910DW 1. Press Settings. 2. Press a or b to select the following: a. Select [General Setup]. Press OK. b.
Page 487 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically Related Models: MFC-T910DW You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the autumn.
Page 488 The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is five minutes. • When the machine goes into Sleep Mode, the LCD backlight turns off. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu. 2. Press a or b to select the following: a.
Page 489 The machine is connected to a wired network. (MFC-T910DW) • The machine is connected to a wireless network. (DCP-T510W/DCP-T710W/MFC-T910DW) • [WLAN Enable] is set to [On] or [WLAN] is selected in the [Network I/F] setting. (DCP-T510W/ DCP-T710W/MFC-T910DW) >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1.
Page 490 The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. (DCP models) If the machine's power has been off, the machine's date and time may not be current. Re-enter them. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu.
Page 491 > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu. 2. Press a or b to select the following: a.
Page 492 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: MFC-T910DW Set how long the LCD backlight stays on. 1.
Page 493 For more information about how to enter text, see the Appendix. 7. Press Stop/Exit. Related Information • General Settings • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...
Page 494 Set Tone or Pulse Dialling Mode Related Models: MFC-T910DW Your Brother machine is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must change the dialling mode. This feature is not available in some countries.
Page 495 The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu. 2. Press a or b to select the following: a. Select [General Setup]. Press OK.
Page 496 Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu. 2. Press a or b to select the following: a.
Page 497: Print Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax problems...
Page 498 Transmit, RX means Receive) (Windows) You can view and print the Fax Journal report from your computer using the Fax Journal Report software. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the software.
Page 499 Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W 1. Press Menu. 2. Press a or b to select the following: a. Select [Print Reports]. Press OK.
Page 500: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1 Line LCD) • Features Tables (1 Line LCD) • Settings Tables (1.8"(44.9 mm) Colour LCD) •...
Page 501 LCD Contrast Adjusts the contrast of the LCD. Menu > [Copy] Level 1 Descriptions Density Adjust the density. Quality Select the Copy resolution for your document type. Menu > [Network] (DCP-T510W/DCP-T710W) Level 1 Level 2 Level 3 Descriptions WLAN TCP/IP BOOT Method Select the Boot method that best suits your needs.
Page 502 Setup Wizard Configure your wireless network settings manually. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one- button push method. WPS w/PIN Code - Configure your wireless network settings using WPS with a PIN.
Page 503 Menu > [Print Reports] Level 1 Descriptions User Settings Print a list of your settings. Network Config Print a list of your Network settings. (DCP-T510W/DCP-T710W) WLAN Report Print the wireless LAN connection results. (DCP-T510W/DCP-T710W) Menu > [Machine Info.] Level 1 Descriptions Serial No.
Page 504 > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1 Line LCD) Features Tables (1 Line LCD) Related Models: DCP-T310/DCP-T510W/DCP-T710W SCAN Level 1 Level 2 Descriptions Scan to PC File Scan documents and save them to a folder on your computer.
Page 505 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (1.8"(44.9 mm) Colour LCD) Settings Tables (1.8"(44.9 mm) Colour LCD) Related Models: MFC-T910DW These tables will help you understand your machine's menu selections and options. Settings >...
Page 506 Level 1 Level 2 Level 3 Descriptions Sleep Mode Select how long the machine must be idle before it goes into Sleep Mode. Auto Power Off - Select how long the machine must wait before it automatically turns itself off after entering Sleep Mode.
Page 507 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
Page 508 Level 1 Level 2 Level 3 Descriptions Wi-Fi Direct Status Status View the current Wi-Fi Direct network status. Information Signal View the current Wi-Fi Direct network signal strength. When your machine acts as Group Owner, the LCD always indicates a strong signal. I/F Enable Turn the Wi-Fi Direct connection on or off.
Page 509 Level 1 Level 2 Descriptions Fax Auto Redial Set the machine to redial the last fax number if the fax did not go through because the line was busy. Dial Tone Shorten the dial tone detect pause. Phone Line Set Select the telephone line type.
Page 510 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1.8"(44.9 mm) Colour LCD) Features Tables (1.8"(44.9 mm) Colour LCD) Related Models: MFC-T910DW FAX (MFC models) Level 1 Level 2 Descriptions Fax Resolution Set the resolution for outgoing faxes.
Page 511 Settings numbers. Print All Print Settings - Print all photos in your memory card or USB flash drive. Connect the Brother machine to an Internet service. [Address Book] (MFC models) Level 1 Descriptions Search Dial by pressing only a few buttons.
Page 512 Level 1 Descriptions Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. Related Information • Settings and Features Tables...
Page 513: Change Machine Settings From Your Computer
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Page 514: Change The Machine Settings Using Remote Setup
The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
Page 515 Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows)
Page 516 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. The Remote Setup Program window appears.
Page 517 Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
Page 518 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information •...
Page 519 > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) Related Models: MFC-T910DW 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 520 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information •...
Page 521 Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Related Models: MFC-T910DW Use Remote Setup through CC4 to add or change Address Book numbers on your computer.
Page 522 > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine with a USB Cable Connection (Mac) • Set Up Your Machine's Address Book with a USB Cable Connection (Mac)
Page 523 • Remote Setup for Mac supports USB connections only. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. The Remote Setup Program screen appears. 2. Configure the settings as needed.
Page 524 Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
Page 525 • Remote Setup for Mac supports USB connections only. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. The Remote Setup Program screen appears. 2. In the left menu, click Address Book in the Fax.
Page 526: Appendix
Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine • Information Regarding Recycled Paper • Brother Numbers...
Page 527: Specifications
Specifications General Specifications Printer Type Inkjet Print Head Mono Piezo with 210 nozzles x 1 Colour • DCP-T310/DCP-T510W Piezo with 70 nozzles x 3 • DCP-T710W/MFC-T910DW Piezo with 210 nozzles x 3 Memory Capacity 128 MB • DCP-T310/DCP-T510W/DCP-T710W Liquid Crystal Display (LCD) 16 characters x 1 line •...
Page 528 Dimensions • DCP-T310/DCP-T510W 159 mm 435 mm 380 mm 583 mm • DCP-T710W 199 mm 195 mm 435 mm 380 mm 583 mm...
Page 529 MFC-T910DW 309 mm 195 mm 435 mm 439 mm 576 mm Weights • DCP-T310 7.4 kg • DCP-T510W 7.4 kg • DCP-T710W 8.6 kg • MFC-T910DW 9.8 kg Noise Level Sound Pressure Operating 50 dB (A) (Approx.) Temperature Operating 10 to 35 °C Best Print Quality 20 to 33 °C...
Page 530 Up to 80 sheets of 80 g/m² Plain Paper Capacity Manual Feed Slot Plain Paper, Inkjet Paper (coated paper), Glossy Paper Type (DCP-T310/DCP-T510W/ Paper, Recycled Paper DCP-T710W) Paper Size A4, Letter, Executive, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" x 6")/(10 x 15 cm), Photo L (9 x 13 cm), Photo 2L (5"...
Page 531 MFC-T910DW Up to 1200 x 6000 dpi Paper Type Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Brother BP71 paper Paper Size A4, Letter, Photo (10 x 15 cm), Photo 2L (13 x 18 cm) File Format JPEG (Progressive JPEG format is not supported)
Page 532 Paper Type Plain Paper, Recycled Paper (MFC-T910DW) Paper Size A4, Letter, Executive, A5 Print Speed For detailed specifications, visit www.brother.com. When printing on A4 size paper. When the Borderless feature is set to On. Photo 2L-size paper is only supported by some models.
Page 533 You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC- Fax Receive (Windows only), and Remote Setup (Windows only). • Brother BRAdmin Light (Windows only) is available as a download from Brother Solutions Center. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download the software.
Page 534 Third party USB ports are not supported. MFC-T910DW only For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ Nuance PaperPort 14SE supports Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
Page 535: Enter Text On Your Brother Machine
Home > Appendix > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. >> DCP-T310/DCP-T510W/DCP-T710W >> MFC-T910DW DCP-T310/DCP-T510W/DCP-T710W You may need to enter text on your machine.
Page 536 Press Three One Time Two Times Four Times Five Times Six Times Seven Times Button Times Ы Ь Э Ю Я • To move the cursor to the left or right, press a, b, d or c to select , and then press OK. Inserting spaces •...
Page 537: Information Regarding Recycled Paper
Home > Appendix > Information Regarding Recycled Paper Information Regarding Recycled Paper • Recycled paper is of the same quality as paper made from original forest sources. Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes. The imaging equipment supplied by the VA signatories is suitable for using with recycled paper meeting the EN 12281:2002 standard.
Page 538: Brother Numbers
The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
Page 539 Visit us on the World Wide Web www.brother.com CEE-ENG Version C...

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