Maytag MAH2400AW Technical Information page 2

Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Will Not Start
•
Plug cord into live electrical outlet. Check for
proper voltage.
•
Check fuse or reset circuit breaker.
•
Push the Start/Pause button to start the clothes
washer.
•
Close door and push the Start/Pause button to
start the clothes washer. Wash>Rinse>Spin
indicator LED should change from flashing
(paused) to 'ON' continuously.
•
Check to see if the washer is in a pause or soak
period in the cycle. Wait briefly and it may start.
•
Check for restricted drain system.
•
Check the line filter connection terminals for good
connections.
•
Check the machine control board terminal
connections CN7 and CN5 for good connections.
•
Check for stuck buttons on console, pushing in on
board tact switches. Readjust buttons on inside of
console.
•
Replace machine control board.
Leaking
•
Make sure inlet hose connections are not leaking.
Check for rubber gasket damage due to over-
tightening.
•
Check standpipe for leak. Wrap a dry rag around
the standpipe opening. If rag becomes wet, leak
is fault of home plumbing. Be sure the standpipe
is capable of accepting the flow of water from the
washer.
•
Make sure end of drain hose is correctly inserted
and secured to drain standpipe.
•
Check internal hose connections (fill, drain
systems, dispenser hoses & clamps).
•
Check rubber boot. Remove, reposition and
reinstall, if necessary.
•
Check for possible kinked dispenser to outer tub
hose.
•
Hot water pressurization may force door open.
No Tumble
•
Start normal cycle with an empty machine and
allow a fill to check tumble.
•
Fabric cycles such as NORMAL, DELICATES,
HAND WASH, & WRINKLE CONTROL only
tumble periodically, every 60 seconds.
•
Washer does not tumble during most fills or
during presoak.
•
Perform Board Output Test.
•
Check for loose connections at machine control
board, pressure switch, motor, tach harness and
motor control.
•
Check motor windings resistance. (Pins 8 & 9 =
3.6 ohms, pins 1 & 10 = 1.1 ohms, Pins 5 & 10 =
1.1 ohms)
16027174
RPL 16023431
!
WARNING
•
Check belt.
•
Washer with heat option does not tumble while
heating. (Export washers only)
Will Not Spin
•
Check to make sure the door is fully closed.
•
Check for water left inside the washer. If present,
see Will Not Drain.
•
Perform Board Output Test. Will washer spin?
Possible unbalanced load scenario previously.
•
Check for loose connections at machine control
board, pressure switch, motor, tach harness and
motor control.
•
Check belt.
No Water Fill
•
Test water fill. Perform Board Output Test.
•
Check to make sure water supply is turned on
fully.
•
With no clothes in washer normal water level is
between the 4th and 5th hole on the spinner back
wall.
•
Check electrical circuit and connections at the
water valve, and pressure switch.
•
Check for kinks in inlet hoses.
•
Check for clogged inlet screens.
•
Visually check hot and cold separately for fill.
•
Check for low water pressure. May be dependent
on pressure entering home. Variations may occur
due to usage in the home at the time machine is
used.
•
Check for frozen pipes and hoses.
•
Check resistance of water valve coils. (normal
1.18K ohms; CN3 connector – Cold (BU) –
Bleach (OR) – Hot (RD)
•
Check for loose connections at the pressure
switch or on the machine control board, connector
CN4.
Tub Full of Suds
•
Check for restricted drain system. See Will Not
Drain and Will Not Spin.
•
Check for loose wire connections at control board
and pump.
•
Perform Board Output Test.
•
Use high efficiency or low sudsing detergent
specially formulated for front load washers.
•
Reduce detergent amount for that specific load
size and soil level. Towel loads have a minimal
amount of soil present and typically create more
suds.
•
Check to see if belt is off motor and pulley.
•
Run the clothes washer through another complete
cycle using the coldest water, tablespoon of salt
and no detergent.
2
June 2006
©2006 Maytag Services