Agilent Technologies 1100 Series User Manual page 139

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Warranty Statement
Warranty Statement
All Chemical Analysis Products
Agilent Technologies warrants its chemical analysis products against defects in
materials and workmanship. For details of the warranty period in your country, call
Agilent. During the warranty period, Agilent will, at its option, repair or replace
products which prove to be defective. Products that are installed by Agilent are
warranted from the installation date, all others from the ship date.
If buyer schedules or delays installation more than 30 days after delivery, then
st
warranty period starts on 31
day from date of shipment (60 and 61 days,
respectively for products shipped internationally).
Agilent warrants that its software and firmware designed by Agilent for use with a
CPU will execute its programming instructions when properly installed on that
CPU. Agilent does not warrant that the operation of the CPU, or software, or
firmware will be uninterrupted or error-free.
Limitation of Warranty
Onsite warranty services are provided at the initial installation point. Installation and
onsite warranty services are available only in Agilent service travel areas, and only
in the country of initial purchase unless buyer pays Agilent international prices for
the product and services. Warranties requiring return to Agilent are not limited to the
country of purchase.
For installation and warranty services outside of Agilent's service travel area,
Agilent will provide a quotation for the applicable additional services.
If products eligible for installation and onsite warranty services are moved from the
initial installation point, the warranty will remain in effect only if the customer
purchases additional inspection or installation services, at the new site.
The foregoing warranty shall not apply to defects resulting from:
1 improper or inadequate maintenance, adjustment, calibration, or operation by
buyer,
2 buyer-supplied software, hardware, interfacing or consumables,
3 unauthorized modification or misuse,
4 operation outside of the environmental and electrical specifications for the
139

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