Polycom VVX 310 Quick Manual page 2

Phone features
Line keys (6)
arrow keys
select
soft keys (4)
Transfer
Messages
Hold
Volume
Transfer
Messages
Hold
Volume
Common screens
Lines View
message
indicator
Home View
The Home View displays
icons that allows you to
access common phone
Home
features. Use the arrow
keys to see more icons.
Headset
Calls View
The Calls View allows you to see your calls. Access this
Speakerphone
view when you have one or more calls. Only one call
can be active at a time. The colors indicate the call
Mute
status.

Medium grey—active call

Dark grey—incoming call

White—held call
Home
Headset
Speakerphone
Active Call View
Mute
The Active Call View
displays when you are
on a call. Use the soft
keys to perform actions.
®
Polycom VVX
The Lines View is the
phone's default view.
This view displays your
phone lines. Press a Line
key to dial a number.
Use the arrow keys to
highlight a call. Use the
soft keys to perform
actions such as hold,
end call, or transfer.
®
310 Quick Guide
Dialing

To enter numbers on your phone, use the dial pad.

To enter letters on your phone, press the number
key repeatedly until the correct character displays.

To type other characters, press Encoding or Mode.
Press the 1, 0, *, or # dial pad keys until the correct
character displays.

To delete a character, press Backspace.
Muting the microphone
When you mute your microphone during a call, the
other parties cannot hear you. This is true whether you
are using the handset, headset, or speakerphone.
To mute your microphone, press
Adjusting the volume
To adjust call volume, press
To adjust ringer volume, press
phone is idle or ringing.
Do Not Disturb
Do Not Disturb mode allows you to send all incoming
calls directly to voicemail without ringing your phone.
Do Not Disturb mode is not recommended for use
with ShoreTel Flex.
When Do Not Disturb is on, displays in the status
bar and next to the Line key. Turn off Do Not Disturb
mode by accessing the Home View or Lines View
and pressing DND.
Copyright © 2016 ShoreTel, Inc. All rights reserved. | Eff: 03.02.16
while on a call.
while the