61891 / 01
GED1495
User Guide
Weiser
1-866-863-6584
www.weiserlock.com
Troubleshooting and FAQs
Installation instructions are
are available online at
located on the reverse side
www.weiserlock.com.
of this document.
D
Programming Codes
a
Programming Information
It is recommended that you add and delete all user codes through your Z-Wave control system. If your system does not
allow this, the sections below will provide instructions for how to add and delete codes at the lock.
User Codes Requirements
Each user code must be a unique code between 4 and 8 digits, depending on your control system.
A total of 30 user codes may be programmed.
How the Keypad Works
Each button represents two numbers (i.e. 1 and 2 for the fi rst button). You only need to push the button
once to get either 1 or 2. For example: If your code is 1-2-5-6-8,
1
2
5
6
8
Programming Behavior
Successful Programming
The keypad will fl ash green once, and you will hear one beep*.
Unsuccessful Programming
The keypad will fl ash red three times, and you will hear three beeps*.
Successful Programming
Unsuccessful Programming
green
red
(x1)
(x3)
(x1)
Timeout
If no button is pressed for fi ve seconds, the system will time out and you will need to restart the procedure.
Timeout Behavior
Switch #3 ON
Switch #3 OFF
Mastercode
red
red
(x6)
enabled
(x6)
(x6)
Mastercode
red
(x2)
NOT enabled
(x3)
*If switch #3 is ON
E
Regulatory Compliance
This product complies with standards established
equipment does cause harmful interference
by the following regulatory bodies:
to radio or television reception, which can be
determined by turning the equipment off and
•
Federal Communications Commission (FCC)
on, the user is encouraged to try to correct the
•
Industry Canada
interference by one or more of the following
FCC
measures:
This device complies with Part 15 of the FCC
•
Reorient or relocate the receiving antenna.
Rules. Operation is subject to the following two
•
Increase the separation between the
conditions:
equipment and receiver.
( 1 ) this device may not cause harmful
•
Connect the equipment into an outlet on
interference, and
a circuit different from that to which the
( 2 ) this device must accept any interference
receiver is connected.
received, including interference that may cause
•
Consult the dealer or an experienced radio/
undesired operation.
TV technician for help.
This equipment has been tested and found
IMPORTANT! Changes or modifi cations not
to comply with the limits for a Class B digital
expressly approved by the manufacturer
device, pursuant to Part 15 of the FCC Rules.
could void the user's authority to operate the
These limits are designed to provide reasonable
equipment.
protection against harmful interference in
a residential installation. This equipment
Industry Canada
generates, uses, and can radiate radio frequency
This device complies with Industry Canada licence-
energy and, if not installed and used in
exempt RSS standard(s). Operation is subject to the
accordance with the instructions, may cause
following two conditions: ( 1 ) this device may not
harmful interference to radio communications.
cause interference, and ( 2 ) this device must accept
However, there is no guarantee that interference
any interference, including interference that may
will not occur in a particular installation. If this
cause undesired operation of the device.
A
SmartCode at a Glance
Exterior
Interior
Note: Although the arched SmartCode
5 model is illustrated, instructions are
the same for all SmartCode 5 models.
Button "A"
Program
button
Keypad
Lock
button
Status LED
SmartKey
Keyway
tool hole
b
Enabling and Adding a Mastercode (Optional for Enhanced Security)
User codes can be programmed with or without a mastercode. Using a mastercode is an optional, added-security measure.
It is not enabled by default. A mastercode is used to add and delete user codes, but it cannot unlock the door (unless the
same code is programmed as a user code, though this is not recommended). The mastercode must be 4-8 digits.
1
Press and HOLD
2
Enter new mastercode.
Program button until
keypad flashes green
(about 5 seconds).
4
Re-enter mastercode.
5
Press Lock button once.
IF UNSUCCESSFUL
Make sure the mastercode
has not been programmed
already. Attempt this
procedure again, making
sure to enter the same new
mastercode in steps 2 and 4.
If no button is pressed for fi ve seconds, the system will time out, and you will need to restart the procedure.
(x3)
F
Switches, Status LED Colors and Keypad Warnings
Switches
ON OFF
Status LED
1
2
3
4
Switch
Function
Color
Lock Status
Door lock status LED blinks every
Blinking green
Unlocked
1
6 seconds
Blinking amber
Locked
Lock automatically re-locks door 30
2
seconds after unlocking. Disabled if
Blinking Red
Low battery
no codes are programmed.
3
Audio
Door Handing
Process did not work
Solid Red
properly. See online
4
Not used
Troubleshooting guide.
B
Normal Operation
Unlocking the Door
(cover removed)
Enter user code.
Tip: You can press the Lock button before entering
your user code to light up the keypad at night.
Back panel
Button "B"
Locking the Door
Press Lock button once.
Switches
If no user codes are programmed, the
Lock button will be disabled.
Incorrect Codes
Turnpiece
Codes Entered
Lock Behavior
One incorrect code entered.
Keypad fl ashes red three times with three beeps*
Three incorrect codes entered within
Keypad fl ashes red 15 times with 15 beeps*
one minute.
*If switch #3 is ON
c
Mastercode NOT enabled:
1
Press the Program button
the number of times that
3
Press Lock button once.
corresponds to the user
code position being
programmed.
Example: If programming
the third code, press the
button three times.
2
Enter new USER code.
TEST
Make sure switch #3 is on,
and then press the Program
button once. If you hear three
beeps and see the keypad
flash green three times, the
3
Press Lock button once.
mastercode is enabled.
Note: The lock will time out
after five seconds.
IF UNSUCCESSFUL
Make sure the user code is not a duplicate and that it
is between 4 and 8 digits during your next attempt.
TEST CODE
While the door is open, test the user
code to make sure it unlocks the door.
If no button is pressed for fi ve seconds, the system will time out, and you will need to restart the procedure.
G
Troubleshooting
Keypad
Problem: The latch bolt is not moving in the
correct direction and the turnpiece will not rotate.
Warning
Reason
Solution
Reason: The door handing process was not
executed during installation, and the lock does
Low battery
Replace batteries
not know the orientation of the door.
Keypad fl ashes
Solution: Perform the door handing process, step 10
Relock door. If
red with fast
in the installation guide.
Door jammed while
needed, reposition
beeping sound*
attempting to lock
strike.
for 3 – 4
seconds.
For more troubleshooting, download the
No user code
Program at least
online Troubleshooting Guide, available at
programmed
one user code
www.weiserlock.com.
*If switch #3 is ON
C
Lock Inclusion
"Inclusion" refers to the process
in which the lock is added to a
Z-Wave controller.
Perform the Inclusion process
during lock installation. See step 8
in the Installation Guide.
Press button "A" on the lock once
to include the lock in the controller.
Inclusion
Next Step
Press button "A" one time.
Re-enter code.
Re-enter code after 60 second keypad lockout.
d
Adding User Codes
Deleting User Codes
In order to delete a user code, you must override the code by adding a different user code in the same position. For example, if
you want to delete the third code, add a different user code in position three.
Mastercode enabled:
1
Press Program button once.
The keypad will flash green
If you cannot remember the user code position, you may wish to perform a factory reset to delete all codes associated with
and you will hear three beeps.
the lock. See section "H."
2
Enter MASTERCODE
(the code that was
enabled in section b)
e
Disabling and Deleting the Mastercode
3
Press Lock button once.
1
Press and HOLD
Program button until
keypad flashes green
(about 5 seconds).
4
Press the Program button
the number of times that
corresponds to the user
code position being
programmed.
Example: If programming the
third code, press the button
three times.
4
Press Lock
button once.
5
Enter new USER code.
6
Press Lock button once.
IF UNSUCCESSFUL
If no button is pressed for fi ve seconds, the system will time out, and you will need to restart the procedure.
Make sure the user code is not a duplicate and that it is
between 4 and 8 digits during your next attempt.
Make sure to enter a valid mastercode in step 2.
TEST CODE
While the door is open, test the user
code to make sure it unlocks the door.
H
Factory Reset
A factory reset will delete all codes associated with the lock.
1
Remove
2
Press and HOLD the Program
battery pack.
button while reinserting the
battery pack.
Keep holding the button for
30 seconds until the lock
beeps and the status LED
flashes red.
3
4
Press the Program
Perform the door
button once more.
handing process
When the LED
again. See step 10 in
flashes green and
the Installation Guide,
you hear one beep,
on the reverse side of
the lock has been
this document.
reset.
Z-Wave Systems
Lock Exclusion
System Notes
"Exclusion" refers to the process
In order to fully utilize this product,
in which the lock is removed from
you must have a Z-Wave controller
a Z-Wave controller. Initiate the
compatible with door locks. Z-Wave
Exclusion process at your Z-Wave
is a "Wireless mesh network," and
controller. Refer to your control
results may vary based on building
system instructions for more
construction and communication
information.
path, with 35 feet+ being typical
installed distance from network
Press button "A" on the lock
controller. It may be necessary to
once to exclude the lock from the
install additional Z-Wave beaming
controller.
capable devices that can serve
as repeaters to enhance the
communication path between
the lock and controller for a more
Exclusion
robust Z-Wave network.
Press button "A" one time.
Test the old user code to make sure it is inactive.
2
Press Lock button once.
3
Enter mastercode.
5
Re-enter
6
Press Lock
IF UNSUCCESSFUL
TEST
mastercode.
button once.
Make sure the
Make sure switch #3 is on,
mastercode has been
and then press the Program
enabled before trying to
button once. If you don't
disable it. Attempt this
immediately hear three
procedure again, making
beeps or see the keypad
sure to enter the same
flash green three times, the
mastercode in steps 3
mastercode is disabled.
and 5.
Note: The lock will time out
after five seconds
I
Important Safeguards
1.
Read all instructions in their entirety.
2.
Familiarize yourself with all warning and caution statements.
3.
Remind all family members of safety precautions.
4.
Restrict access to your lock's back panel and routinely check
your settings to ensure they have not been altered without your
knowledge.
status LED
5.
Protect your user codes and mastercode.
6.
Dispose of used batteries according to local laws and regulations.
CAUTION: Prevent unauthorized entry. Since anyone with access to the
back panel can change the user codes, you must restrict access to the
back panel and routinely check the user codes to ensure they have not
5
Perform the inclusion
been altered without your knowledge. The use of a mastercode can help
process again to add
protect your system's settings.
the lock back into
your network and
WARNING: This Manufacturer advises that no lock can provide complete
controller.
security by itself. This lock may be defeated by forcible or technical
means, or evaded by entry elsewhere on the property. No lock can
substitute for caution, awareness of your environment, and common
sense. Builder's hardware is available in multiple performance grades
to suit the application. In order to enhance security and reduce risk, you
should consult a qualifi ed locksmith or other security professional.
©2014 Weiser Corporation
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