Related Manuals for Weiser Aura
Summary of Contents for Weiser Aura
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Page 1: Table Of Contents
66451 Rev 01 Troubleshooting Guide Door Preparation Installation Batteries Weiser App Bluetooth Wi-Fi Smart Home Setup Device Compatibility Router Compatibility Halo Touch Technical Support 1-800-501-9471 1 / 14 ©2020 Spectrum Brands, Inc. www.weiserlock.com... -
Page 2: Door Preparation
2” (51mm)? Yes, a kit (83033) is available to install Halo and Aura locks on doors with a thickness between 2” (51mm) and 2-1/4” (57mm). Call our support center at 1-800-501-9471 to order a thick door kit. -
Page 3: Installation
“handing.” You will know the handing is taking place when the latch bolt retracts and extends on its own. A2: The first time that lock or unlock is performed using the Weiser app or access code, the lock will automatically perform latch calibration. -
Page 4: Batteries
How can I tell if the batteries need to be replaced? A1: For Aura and Halo Keypad, the keypad flashes red with fast beeping sound for three to four seconds after a motorized operation, such as locking or unlocking with an access code. -
Page 5: Weiser App
Weiser App is used to manage Halo Touch, Halo Touchscreen, Halo Keypad, and Aura locks. Where can I download the Weiser app? The Weiser App is available for free download from Google Play or the App Store by searching for “Weiser” and installing the “Weiser Smart Lock App.” weiserlock.com/app... - Page 6 66451 Rev 01 Weiser App (continued) How do I reset my password for my Weiser account? A1: If you know your current password, complete the following steps: Open the Weiser app. Tap the icon. Select Account Settings. Select Account. Select Change Password.
- Page 7 Enter your email and password. Select the icon. Select Change Security Questions. Follow the steps to update your security question and answer. NOTE: If prompted, select Kwikset (US) or Weiser (Canada). How do I disable my account? Complete the following steps: GoConcourse.com Go to Enter your email and password.
- Page 8 My history is not reflecting the correct time. How do I fix this? First, check that your Weiser app is updated to the latest version. If the time stamp is still not correct, complete the following steps: Open the Weiser app.
- Page 9 66451 Rev 01 Weiser App (continued) What is the difference between an Owner, an Admin, and a Member? Owner Admin Member • Create a virtual Home • Delete a virtual Home • Add a lock to Owner’s virtual Home •...
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Page 10: Bluetooth
66451 Rev 01 Bluetooth When should I delete the lock from my smartphone’s Bluetooth list? A1: After deleting the lock from the app. A2: When trying to re-pair or re-activate the lock after a failed attempt. Bluetooth pairing is not working. Remove the lock from your smartphone’s Bluetooth device list (if it exists). -
Page 11: Wi-Fi
Lock. Factory Reset 1. Delete the lock from the 2. Remove the lock from the Weiser app. Bluetooth list on your device by Factory Reset will delete all Wi-Fi settings, delete user associations, tapping “Forget Device” in the reset all lock settings including handing, and delete access codes and Bluetooth settings. -
Page 12: Smart Home Setup
66451 Rev 01 Smart Home Setup How do I enable Amazon Alexa? Follow the setup instructions in the Amazon Alexa Guide. How do I enable Google Assistant? Follow the setup instructions in the Google Assistant Guide. Technical Support 1-800-501-9471 12 / 14 ©2020 Spectrum Brands, Inc. -
Page 13: Device Compatibility
66451 Rev 01 Device Compatibility Please see the Device Compatibility list to see if your device is compatible. Router Compatibility Please see the Router Compatibility list to see if your router is compatible. NOTE: Halo locks implement a standard based Wi-Fi radio and should work with majority of the routers available in the market that are Wi-Fi certified. -
Page 14: Halo Touch
66451 Rev 01 Halo Touch How do I enroll a fingerprint for the lock? Open the Weiser app with your phone in Bluetooth range (30ft) and with Bluetooth turned on. Select the icon. Select the icon. Enter Name. Select Schedule Type then click Submit.