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Related Manuals for Black Box SERVSWITCH ACU1001A
Summary of Contents for Black Box SERVSWITCH ACU1001A
- Page 1 November 2009 CAT KVM Extender ACU1001A ACU1002A ACU1004A ACU1005A ACU1008A ACU1009A ACUREM ACUSREM...
- Page 3 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.
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Page 4: Cautions And Notes
THE SERVSWITCH™ FAMILY Copyrights and Trademarks ©2002/9. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material. -
Page 5: Federal Communications Commission
FCC/CDC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. - Page 6 DECLARATION OF CONFORMITY EUROPEAN UNION COMPLIANCE STATEMENT WARNING! This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user might be required to take adequate remedial measures. This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003.
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Page 7: Instrucciones De Seguridad
NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. - Page 8 NOM STATEMENT 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
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Page 9: Power Input
SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipment connected to the Local and Remote Units is on the same phase. -
Page 10: Table Of Contents
CONTENTS Contents 1. Quick Setup 2. Overview Introduction Glossary Features Product Range Compatibility How to Use This Guide 3. Installation Package Contents Interconnection Cable Requirements Remote Unit Installation Connecting the Remote Unit Local Unit Installation Connection to Local Hubs 4. Remote Unit Configuration & Operation Video Configuration Overview Video Adjustments Other Remote Configuration &... - Page 11 CONTENTS Appendix A: Example Application Appendix B: Rack Mount Options Appendix C: Advanced Cabling Issues (Skew) Appendix D: Serial Port Setup and Operation Appendix E: Calling Black Box Appendix F: Specifications...
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Page 12: Quick Setup
QUICK SETUP Quick Setup This section briefly describes how to install your KVM extender system and optimize the video signals. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Set Cable Length Jumpers Remove Remote Unit cover and set all three jumpers to position for Interconnect cable length (see page 19) -
Page 13: Overview
OVERVIEW Overview Introduction TheServSwitch™ Brand CAT5 KVM Extender products described in this manual enable high-resolution video, PS/2 keyboard and mouse or SUN keyboard, and serial port signals to be communicated up to 300m over Category 5/5e (CATx) cable. A basic KVM extension system comprises a Local Unit (transmitter) and a Remote Unit (receiver). - Page 14 OVERVIEW local Access Local Unit ACU1009A, ACU1008A and ACU1005A kits only. KVM extension over CAT5/5e cables up to 300m. Remote Unit Serial Transmission Kits: ACU1002A, ACU1008A Remote Unit: ACUSREM Figure 1 ServSwitch™ Brand CAT5 KVM Extender system...
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Page 15: Features
OVERVIEW Features All members of the ServSwitch™ Brand CAT5 KVM Extender product family described here offer the following features: • Support for high video resolution over extended distances: 1600x1200@60Hz up to 65m 1280x1024@75Hz up to 120m 1024x768@75Hz up to 300m •... -
Page 16: Product Range
OVERVIEW Product Range This manual describes the following eight products from the ServSwitch™ Brand CAT5 KVM Extender range: KVM Extension kits ACU1001A Single Video Channel, PS/2 KB & Mouse Local Unit (Single Access) + Remote Unit ACU1009A Single Video Channel, PS/2 KB & Mouse Local Unit (Dual Access) + Remote Unit ACU1004A Single Video Channel, SUN KB/Mouse... -
Page 17: Compatibility
OVERVIEW Compatibility Interface Compatibility • PS/2 Keyboard: PS/2 models are compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. • PS/2 Mouse: PS/2 models are compatible with all standard 2-button, 3-button and wheel mice. -
Page 18: How To Use This Guide
OVERVIEW How to Use This Guide This guide describes the installation and configuration of Standard and Serial members of the ServSwitch™ Brand CAT5 KVM Extender range. Although the connection and operation of these systems is relatively straightforward, you should consider the following before getting started: Connection &... -
Page 19: Installation
KVM extender system more conveniently. Package Contents You should receive the following items in your extender package. If anything is missing, please refer to Appendix E: Calling Black Box, page 51. • Extender Remote Unit. -
Page 20: Interconnection Cable Requirements
INSTALLATION Interconnection Cable Requirements To connect the Local and Remote Units you will need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Please note that shielded cable is advised to maintain regulatory EMC compliance. Interconnect cables must be solid-core type. Stranded patch cable will give poor results over longer distances. -
Page 21: Remote Unit Installation
INSTALLATION Remote Unit Installation Setting the Cable Length Jumpers If your application uses a CATx cable less than 75m in length, you can continue to the next section. Remote Units incorporate video equalization circuitry, allowing you to compensate for the loss in image quality that occurs when video signals are transmitted along lengthy CATx cables. - Page 22 INSTALLATION Set the three cable length jumpers as follows: Interconnect Cable Jumper Position (as viewed from front, with RJ45 connector towards you) Length (m) 0 – 100 No jumpers (default) 100 – 200 200 – 300 If you are at the top end of a cable range, and you are using a high screen resolution (1024x768 or higher), you may achieve better quality video compensation by selecting the next cable length range.
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Page 23: Connecting The Remote Unit
INSTALLATION Connecting the Remote Unit To install a Remote Unit: Switch off all devices. Connect your keyboard, monitor(s) and mouse to the Remote Unit as shown in Figure 3 (Standard), Figure 4 (SUN) or Figure 5 (Serial). These ports may also be attached to the CPU side of a KVM switch in order to have a remote CPU. - Page 24 INSTALLATION Connect to Connect PS/2 Connect monitor. keyboard and approved 9V mouse. power supply. Figure 3 Standard Remote Unit (ACUREM - also supplied with ACU1001A and ACU1009A kits) – rear view Connect to Connect to Connect monitor. SUN keyboard. approved 9V power supply.
- Page 25 INSTALLATION Connect to serial device, for Connect to Connect PS/2 Connect example, a touch screen. monitor. keyboard and approved 9V mouse. power supply. Figure 5 Serial Remote Unit (ACUSREM – also supplied with ACU1002A and ACU1008A kits) – rear view Interconnect –...
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Page 26: Local Unit Installation
INSTALLATION Local Unit Installation To install a Local Unit: Switch off the PC and any peripheral devices before connection. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch) to the corresponding connectors on the Local Unit as shown in Figure 7 (Standard), Figure 8 (SUN) or Figure 9 (Serial). - Page 27 INSTALLATION Connect to Connect to computer’s computer’s PS/2 video output. keyboard and Connect to local Connect to local PS/2 mouse ports. keyboard and mouse. monitor. ACU1001A and ACU1009A ACU1009A only Figure 7 Standard Local Unit - rear view Connect to Connect to computer’s video computer’s SUN...
- Page 28 INSTALLATION Connect to local Connect to local PS/2 ACU1008A only monitor. keyboard and mouse. Connect to serial port on Connect to computer’s primary video, PS/2 keyboard and mouse ports using supplied cable. computer. ACU1002A and ACU1008A Figure 9 Serial Local Unit - rear view INTERCONNECT –...
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Page 29: Connection To Local Hubs
INSTALLATION Connection to Local Hubs PS/2 Remote Units are compatible with ServSwitch™ Brand CAT5 KVM Extender Local Hubs belonging to the same family: Remote Units Compatible Local Rack Hubs ACU1001A, ACU1009A, ACUREM ACU1006RA, ACU1006DRA, ACU1012RA ACU1002A, ACU1008A, ACUSREM ACU1006SRA, ACU1006DSRA A simple example of the use of a Local Hub unit is shown in Figure 11. - Page 30 INSTALLATION Figure 11 Simple system using ACU1006RA Local Hub and ACUREM Remote Units...
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Page 31: Remote Unit Configuration & Operation
REMOTE UNIT CONFIGURATION & OPERATION Remote Unit Configuration & Operation Cat5/5e cables are specifically designed for networking applications and not for transmitting analog video. Your CATx KVM extender includes, and requires, advanced technology to enable its use at high screen resolutions. This section describes how to optimize the video signal, configure the Extender system and operate the Remote Unit. -
Page 32: Video Adjustments
REMOTE UNIT CONFIGURATION & OPERATION Skew only tends to be a problem at high screen resolutions with long interconnect cables. We recommend the use of low skew CAT5/5e cable for all applications. Please contact Technical Support for more information. With some cables, video performance may be improved by using a crossover patch cable at each end, an alternative RJ45 pin-out or an external skew correction device (see Appendix C: Advanced Cabling Issues (Skew), page 46). - Page 33 REMOTE UNIT CONFIGURATION & OPERATION If you are at the top end of a cable range, for example, 80m (250ft), and you are using a high screen resolution (1024x768 or higher), you may achieve better quality video compensation by selecting the next cable length range using the cable length jumpers (see page 19).
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Page 34: Other Remote Configuration & Operation Options
REMOTE UNIT CONFIGURATION & OPERATION Other Remote Configuration & Operation Options Scroll Lock Function Standard and Serial Remote Units redefine the function of the Scroll Lock key for system commands. Press the Scroll Lock key to reset the keyboard and mouse. You may need to do this if a hot- plugged keyboard or mouse does not initialize correctly. - Page 35 REMOTE UNIT CONFIGURATION & OPERATION Remote Console Commands Standard and Serial Remote Units use the Scroll Lock key for system commands. The following table lists the commands available at a remote console: Command Key Sequence Reset Keyboard PS/2 versions: <Scroll Lock> and Mouse SUN versions: <Right Shift>...
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Page 36: Local Unit Operation
LOCAL UNIT OPERATION Local Unit Operation Overview You need to read this section if you have purchased an extender system kit containing both a Local and Remote Unit. For more information about serial port operation, see Appendix D: Serial Port Setup and Operation, page 48. -
Page 37: Operation Of Dual Access Local Units
LOCAL UNIT OPERATION Operation of Dual Access Local Units Models ACU1009A, ACU1008A and ACU1005A offer dual access with a second console at the Local Unit. This operates on a first-come, first-served basis. When one console is in use, the system blocks out the other console until there is no keyboard or mouse use at the active console for a set time: the Inactivity Timeout Period. -
Page 38: Command Summary
LOCAL UNIT OPERATION Command Summary On a dual access system, you can issue the following commands at the local console: Command Key Sequence Activate Console Any key and (optionally) mouse action Gain control of CPU from remote console. Only operates if inactivity timeout period has expired. -
Page 39: Troubleshooting & Faq
TROUBLESHOOTING & FAQ Troubleshooting & FAQ Video The image is not sharp, or is badly smeared. Have you adjusted the video equalization? Follow the instructions on page 30. Check the Interconnect cable between the Remote and Local Units. Is it of the recommended type (see page 17)? Is it intact along its entire length and securely connected at both ends? Is it wired correctly? Ensure that all video connections throughout the system are attached securely. -
Page 40: Serial
TROUBLESHOOTING & FAQ The PC won’t boot into the correct graphics mode If your graphics card supports VESA DDC (Display Data Channel), configure the graphics driver by explicitly setting the make and model of the monitor. The extender does not support plug and play (DDC) monitor selection. If this is an issue, ask technical support about the availability of a DDC adapter. -
Page 41: Keyboard & Mouse
TROUBLESHOOTING & FAQ Keyboard & Mouse When I am typing, I get wrong or missing characters on the screen. Your keyboard may be in the wrong mode. Use the appropriate commands to reset the keyboard and mouse as described in the sections covering local and remote operation. -
Page 42: General Questions
TROUBLESHOOTING & FAQ General Questions Is it possible to use a cable longer than 300m? It might be possible to use a cable of up to 500m at lower resolutions. However, we do not recommend this and cannot guarantee that it will work. Can the extender be daisy chained? In certain circumstances, it is possible to cascade extenders, though we do not recommend doing so. -
Page 43: Appendix A: Example Application
APPENDIX A: EXAMPLE APPLICATIONS Appendix A: Example Applications This section illustrates three specific applications using ServSwitch™ Brand CAT5 KVM Extender units: • Simple system using ACU1006RA Local Hub and ACUSREM Remote Units to extend serial and KVM for up to six PCs (Figure 14). •... - Page 44 APPENDIX A: EXAMPLE APPLICATIONS ACU1006SRA Extender Hub Takes primary video, keyboard, mouse and serial signals from each CPU (only two shown). ACUSREM Remote Units connect to KVM console and serial device. Figure 14 Serial extension for up to six CPUs...
- Page 45 APPENDIX A: EXAMPLE APPLICATIONS KVM Switch local access ports connect to single KVM console through switch. Local Units Take KVM and serial signals from two CPUs. Two ACU1008A kits Remote Units Connect to touch screens. Figure 15 Touch screen network with local access to CPUs through KVM switch...
- Page 46 APPENDIX A: EXAMPLE APPLICATIONS ACU1006DRA Extender Hub CPU connects to Port 1. local access ports are daisy-chained to allow operation from any console and/or video to be distributed to multiple locations. 5V PSU ACUREM Remote Units connect to KVM consoles. Figure 16 Information distribution system sharing a single PC...
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Page 47: Appendix B: Rack Mount Options
APPENDIX B: RACK MOUNT OPTIONS Appendix B: Rack Mount Options Extender units can be mounted in a 19” rack using the mounting kits: • RMK19U-R2 • RMK19X (for Local Units supplied with ACU1008A only) Each kit consists of two angled brackets. To mount a unit: Remove the two screws from one side of the unit. -
Page 48: Appendix C: Advanced Cabling Issues (Skew)
APPENDIX C: ADVANCED CABLING ISSUES (SKEW) Appendix C: Advanced Cabling Issues (Skew) This section discusses skew and how to minimize its effects. What is Skew? Each color in the RGB (Red, Green, Blue) video signal is sent down a separate pair of wires in the Interconnect cable. - Page 49 APPENDIX C: ADVANCED CABLING ISSUES (SKEW) You can measure pair lengths with a LAN cabling tester (TDR) or view pairs by stripping back a small piece of cable and viewing how tightly the pairs are twisted. The most tightly twisted pair is the slowest (longest) and the loosest pair the fastest (shortest). You can also observe relative delays using the test card.
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Page 50: Appendix D: Serial Port Setup And Operation
APPENDIX D: SERIAL PORT SETUP AND OPERATION Appendix D: Serial Port Setup and Operation Applies to ACU1002A, ACU1008A and ACUSREM only The default settings for serial extension (9600bps, 8 data bits, no parity, 1 stop bit, RTS/CTS and DTR/DSR loopback) are suitable for the majority of applications. This appendix describes how you can adjust the baud rate and hardware flow control for specialist applications. -
Page 51: Baud Rate
APPENDIX D: SERIAL PORT SETUP AND OPERATION Baud Rate You can set the baud rate for serial communication across the extender system at 19200, 9600 (the default) or 1200 baud. All Local Units are supplied to accept a baud rate of either 9600 or 19200. - Page 52 APPENDIX D: SERIAL PORT SETUP AND OPERATION In most cases, we recommend that you use PS/2 mouse devices with a ServSwitch™ Brand CAT5 KVM Extender system. If you have a PC that does not have a PS/2 mouse port: • Plug a PS/2 mouse into the Remote Unit.
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Page 53: Appendix E: Calling Black Box
If you are shipping it for repair, please include the Remote Unit’s external power supply. If you are returning it, please include everything you received with it. Before you ship the Extender back to Black Box for repair or return, contact us to get a Return Authorization (RA) number. -
Page 54: Appendix F: Specifications
APPENDIX F: SPECIFICATIONS Appendix F: Specifications Video Maximum Resolution 1600x1280@60Hz up to 65m 1280x1024@75Hz up to 120m 1024x768@75Hz up to 300m Operation at higher resolutions/refresh rates may be possible at shorter distances VGA to UXGA, RGB Video Compatibility 0.7V P-P Video I/O Video Compensation 3-stage continuously variable. -
Page 55: Serial Interface
APPENDIX F: SPECIFICATIONS Serial Interface Baud Rates Supported 1200, 9600 or 19200 Baud (user-selectable) Serial Data Format 8 data bits, no parity, 1 stop bit Hardware: Either RTS/CTS passed through or looped Flow Control back DTR/DSR passed through or looped back or none (user-selectable) Software: Transparent to software flow control DB9 Female (DCE) - Page 56 APPENDIX F: SPECIFICATIONS Size and Shipping Weight ACUREM Remote Unit: 202x100x36mm Shipping Weight: 1.03 Kg Remote Unit: 202x100x36mm ACUSREM Shipping Weight: 1.08 Kg ACU1001A Local Unit: 202x100x36mm ACU1004A Remote Unit: 202x100x36mm Shipping Weight: 2.10 Kg ACU1009A Local Unit: 202x100x36mm ACU1005A Remote Unit: 202x100x36mm Shipping Weight: 2.15 Kg ACU1002A...
- Page 57 NOTES...
- Page 58 NOTES...
- Page 60 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: info@blackbox.com...
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