Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@blackbox.com ACU1500A user manual...
Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
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Interference Regulation of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada. ACU1500A user manual Page 3...
El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o El aparato ha sido tirado o su cubierta ha sido dañada. 724-746-5500 | blackbox.com Page 4 ACU1500A user manual...
Connecting Power to the Local Extender and Remote Extender ................12 Checking the Installation ............................12 Connecting a USB Device ............................12 Troubleshooting ................................13 Troubleshooting Tips ...............................13 4.2 Contacting Black Box ..............................14 4.3 Shipping and Packaging ............................14 Appendix. Technical Glossary ..............................15 ACU1500A user manual Page 5...
Current Available to USB Device at Receiver Unit — 500 mA each port Size — Local and Remote extenders: Each unit: 4.4"H x 6.9"W x 1.2"D (11.2 x 17.5 x 3 cm) 724-746-5500 | blackbox.com Page 6 ACU1500A user manual...
USB 1.1 and low bandwidth USB 2.0 devices. These devices include: keyboards, mice, flash drives, microphones, speakers, printers, and USB 1.1 Web cameras. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com to determine if your USB 2.0 device(s) can be supported.
The Local Extender connects to the computer using the supplied DVI and USB cable. Figures 2-1 and 2-2 show the local extender‘s front and back panels. Table 2-2 describes its components. 1 2 3 4 Figure 2-1. Local unit’s front panel. 724-746-5500 | blackbox.com Page 8 ACU1500A user manual...
The Remote Extender provides DVI output to a monitor and three USB Type A ports for standard USB devices. Additional devices may be connected by attaching USB hubs. Figures 2-3 and 2-4 show the remote extender‘s front and back panels. Table 2-3 describes its components. ACU1500A user manual Page 9...
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Accepts RJ-45 connector for CAT5 (or better) cabling. DVI-D Out Accepts DVI-D connector to the remote monitor. Device Port (USB Type A) Accepts USB device(s). Power port Connects to the 5-V, 3-A power adapter. 724-746-5500 | blackbox.com Page 10 ACU1500A user manual...
NOTE: For proper operation, we recommend that you use solid-core CAT6 STP cabling to connect the Local Extender unit to the Remote Extender unit. The cabling must have a straight-through conductor configuration with no crossovers and must be terminated with CAT6 connectors to qualify as CAT6. ACU1500A user manual Page 11...
1. Install any software required to operate the USB device(s). Refer to the documentation for the USB device(s), as required. 2. Connect the USB device to the device port on the Remote Extender unit. 3. Check that the device is detected and installed properly in the operating system. 724-746-5500 | blackbox.com Page 12 ACU1500A user manual...
Table 4-1 provides troubleshooting tips. The solutions are arranged in the order in which they should be executed in most situations. If you still can’t resolve the problem after following these instructions, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com.
Video LED is off. 2. Confirm extender operation with a CAT5 patch cable. • The sink or source is not supported. 3. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. • The KVM extender is malfunctioning. 4.2 Contacting Black Box If you determine that your extender is malfunctioning, do not attempt to alter or repair the unit.
You may use either the T568A scheme (Table A-1) or the T568B scheme (Table A-2) for cable termination because the extender uses all four pairs of the cable. RJ-45 connectors are sometimes also referred to as 8P8C connectors. ACU1500A user manual Page 15...
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Cable Color Pair Wire Cable Color white/green white/orange green orange white/orange white/green blue blue white/blue white/blue orange green white/brown white/brown brown brown Figure A-2. T568A wired connector. Figure A-3. T568B wired connector. 724-746-5500 | blackbox.com Page 16 ACU1500A user manual...
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About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.