Other Printing Problems - Ricoh DDST A, DDST B Operating Instructions Manual

Troubleshooting

Other Printing Problems

Problem
Smudged print.
Page layout is not
as expected.
Duplex printing is
not possible.
5
When using Win-
dows 98SE / Me
or Windows 2000
/ XP, either com-
bined printing or
booklet print does
not come out as
expected.
When using Win-
dows 98SE / Me
or Windows 2000
/ XP, Auto Re-
duce/Enlarge
print does not
come out as ex-
pected.
A print instruc-
tion was issued
from the compu-
ter, but printing
did not start.
The print job is not
canceled even
when the machine
is switched to of-
fline status.
Photo images are
coarse.
Images are cut off,
or excess is printed.
38
Settings for thick paper have not been made when printing on thick paper.
Select [Thick] in the [Type:] list on the [Paper] tab on the printer driver.
Print areas differ depending on the machine used. Information that fits on
a single page on one machine may not fit on a single page of another ma-
chine.
• Duplex printing cannot be done with paper set in the bypass tray.
When using duplex printing, make settings to use paper from a tray
other than the bypass tray.
• Duplex printing cannot be done with thick paper, OHP transparencies,
or labels specified as the paper type. Specify another paper type.
• Duplex printing cannot be done using a tray for which [Duplex] is not
selected as the paper type in [Tray Paper Settings] in [System Settings]. Se-
lect [Duplex] as the paper type in [Paper Input]. See General Settings Guide.
Make sure the application's paper size and orientation settings match those
of the printer driver.
If a different paper size and orientation are set, select the same size and ori-
entation.
User code management may be set. Ask the administrator about valid user
codes. To print, the user code must be entered from the printer driver.
Select [Printer Priority] for [Signal Control].
See "User Tools (System Settings)", General Settings Guide.
Some applications reduce print resolution.
You may be using paper smaller than the size selected in the application.
Use the same size paper as that selected in the application. If you cannot
load paper of the correct size, use the reduction function to reduce the im-
age, and then print.
Causes and Solutions