Warranty, registration and
support
Warranty
•
Promethean is confident in its product quality and to support this, offers an exceptional warranty for its parts and
materials to be free of defects from date of installation (when registered). To view warranty information for your
region, visit
https://www.prometheanworld.com/activcare
•
The installation of this product should be completed by a Promethean Trained Installer. Promethean cannot
warrant any fault occurring due to improper installation.
•
This product is designed and manufactured to operate within defined design limits.
•
Use of components not supplied by Promethean or not meeting minimum specifications may impact
performance and affect the warranty.
Registration
•
To ensure you maximize the standard warranty offered or if you have purchased an enhanced warranty and
need to activate it, please register the product within 90 days of installation at:
http://registration.prometheanworld.com
Support
•
If your Promethean product suffers a fault, please visit our Support Portal for initial troubleshooting:
https://support.prometheanworld.com
•
If the troubleshooting does not correct the fault, please contact Promethean Technical Customer Support via
our Support Portal:
81
ActivPanel System Install and User Guide
https://support.prometheanworld.com/contact