promethean ActivPanel AP6-65-4K User Manual

promethean ActivPanel AP6-65-4K User Manual

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System Install and User Guide
TP-2075-EN-V01

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Summary of Contents for promethean ActivPanel AP6-65-4K

  • Page 1 System Install and User Guide TP-2075-EN-V01...
  • Page 2: Copyright Information

    Promethean is owner of a number of trademarks in several jurisdictions across the world. The Promethean products documented in this guide include aspects which are protected under their respective patent, copyright, design copyright, registered design and trademark laws.
  • Page 3: Table Of Contents

    Table of contents Table of contents General safety information Safety information - ActivPanel Safety information - OPS-M and ActivConnect OPS-G Safety information - ActivConnect G-Series Safety information - ActivSoundBar Box contents Interfaces Controls Installation Setup Operation Warranty, registration and support Troubleshooting Compliance...
  • Page 4: General Safety Information

    The installation of this product should be completed by a Promethean Trained Installer. • Use of components not supplied by Promethean or not meeting minimum specifications may impact performance and affect the warranty. For Promethean Warranty Terms and Conditions, please visit www.PrometheanWorld.com/ActivCare...
  • Page 5: Safety Information - Activpanel

    • Do not under any circumstances try to gain access to internal parts of the ActivPanel. If you suspect that the device is damaged or faulty, you should contact Technical Customer Support, or an authorised Promethean service agent for advice.
  • Page 6 The remote control operates on 2 x AAA alkaline batteries. • Risk of explosion if batteries are replaced with incorrect type! • Incorrect polarity may cause damage or leakage of the batteries, operating injury and contamination of the remote control. •...
  • Page 7 Weight AP6-65-4K AP6-70 AP6-75-4K AP6-86-4K 47.5 kg (105 lbs) 55 kg (121 lbs) 60.7 kg (134 lbs) 77.8 kg (172 lbs) 49.7 kg (110 lbs) 57.2 kg (126 lbs) 62.9 kg (139 lbs) 80.0 kg (176 lbs) 53.7 kg (119 lbs) 61.2 kg (135 lbs) 66.9 kg (148 lbs) 84.0 kg (185 lbs) 65.6 kg (145 lbs) 78.0 kg (172 lbs) 85.0 kg (187 lbs) 108.0 kg (238 lbs) ENERGY STAR is a set of power saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR is a joint program of the U.S.
  • Page 8: Safety Information - Ops-M And Activconnect Ops-G

    • Do not under any circumstances try to gain access to internal parts of the product. If you suspect that the device is damaged or faulty, you should contact Technical Support, or an authorised Promethean service agent for advice. •...
  • Page 9 If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. • Dispose of batteries according to the local laws and regulations of your region, or contact your Promethean reseller. •...
  • Page 10 ActivConnect OPS-G • Net weight: 0.72 kg ActivPanel System Install and User Guide...
  • Page 11: Safety Information - Activconnect G-Series

    Only use the power cable that is compatible with your mains outlet socket. If you are unsure of the electrical compatibility of your equipment, please contact Promethean or an authorised Promethean service agent before attempting to connect the device to the mains supply.
  • Page 12 • The ActivConnect G-Series emits abnormal sounds. • The ActivConnect G-Series emits smoke or odour. • The performance of the ActivConnect G-Series changes substantially. Environmental considerations Temperature: • Operating: -5°C (23°F) to +45°C (113°F) • Storage: -10°C (14°F) to +50°C (122°F) Relative Humidity (non condensing): •...
  • Page 13: Safety Information - Activsoundbar

    This product is an optional accessory. • The installation of this product should be completed by a Promethean Trained Installer. Use of components not supplied by Promethean or not meeting minimum specifications may impact performance and affect warranty. Contact your Promethean partner or visit support.prometheanworld.com...
  • Page 14 IMPORTANT SAFETY INSTRUCTIONS Read these instructions – All the safety and operating instructions should be read before this product is operated. Keep these instructions – The safety and operating instructions should be retained for future reference. Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered Follow all instructions –...
  • Page 15: Box Contents

    Box contents ActivPanel Cable length: 3 m DR-7152001 Cable length: 3 m DR-6352076E DR-6352076C DR-6352076D AP6-65-4K, AP6-70, AP6-75-4K AP6-86-4K DR-7141081 10202ZZZZ000136 DR-6281013 AP6-65-4K, AP6-75-4K, AP6-86-4K AP6-65-4K, AP6-75-4K, AP6-86-4K AP6-70 DR-6281030 M8X20-3 DR-7232047 AP6-65-4K, AP6-75-4K, AP6-86-4K DR-7232048 DR-7232049 TP-2071 TP-2088 ActivPanel System Install and User Guide...
  • Page 16 EMEA/USA Cable length: 3 m Cable length: 3 m Cable length: 3 m SOUTH AFRICA Cable length: 3 m Cable length: 3 m SAUDI ARABIA Cable length: 3 m CHINA Cable length: 3 m OPS-M This product is an optional accessory. OPS2-5P4R500H TP-2072 OPS2-5P8R256S ActivPanel System Install and User Guide...
  • Page 17 ActivConnect OPS-G This product is an optional accessory. PRM-ACON1-OPS TP-2073 TP-2093 ActivConnect G-Series This product is an optional accessory. Y.P.J.DY.0050, Y.P.J.DY.0051 SC-M4X06-2 Y.P.J.DY.0052, Y.P.J.DY.0053 Y.P.J.DY.0064 Cable length: 2.9 m DR-7102006 Y.XC.HD.0095 WA-M4-1 Cable length: 1.5 m Y.P.J.DY.0061 Y.XC.HD.0094 TP-2000 Cable length: 1.5 m TP-2006 TP-2023 ActivPanel System Install and User Guide...
  • Page 18 ActivSoundBar This product is an optional accessory. ASB-40 DR-7171021 Not for use with ActivPanel DR-6061039 SC-6/32x1/2-UTS SC-8x1/2” CB-17.3.003.0099 M4-1 WA-M4-1 Cable length: 5 m TP-2044 EMEA/USA CB-17.3.001.0006 CB-17.3.001.0008 CB-17.3.001.0007 Cable length: 3 m Cable length: 3 m Cable length: 3 m ASIA CB-17.3.001.0006 CB-17.3.001.0007 CB-17.3.001.0146 Cable length: 3 m Cable length: 3 m...
  • Page 19 SOUTH AFRICA CB-17.3.001.0147 CB-17.3.001.0149 Cable length: 3 m Cable length: 3 m SAUDI ARABIA CB-17.3.001.0006 Cable length: 3 m ActivPanel System Install and User Guide...
  • Page 20: Interfaces

    Interfaces AP6-70 HDMI HDMI TOUCH USB TOUCH2 TOUCH3 TOUCH3 HDMI3 TOUCH2 HDMI2 USB 2 USB 1 SPDIF AC-G AC-G ActivPanel System Install and User Guide...
  • Page 21 SD CARD USB 2 USB 1 SPDIF TOUCH-USB 2 TOUCH-USB 3 HDMI (Touch 2) HDMI (Touch 3) TOUCH 2 RS232 VGA-IN RS232 VGA IN (TOUCH 2) VGA AUDIO IN COMPONENT INPUT AV IN AV OUT HEADPHONES MICROPHONE ActivPanel System Install and User Guide...
  • Page 22 AP6-65-4K HDMI HDMI TOUCH USB TOUCH 3 USB 2 PHONE AC-G TOUCH 2 HDMI 3 HDMI 2 USB 1 CVBS AC-G TOUCH 3 TOUCH 2 AV IN TOUCH-USB 3 TOUCH-USB 2 HDMI (Touch 3) HDMI (Touch 2 ) USB 1 ActivPanel System Install and User Guide...
  • Page 23 USB 2 COMPONENT INPUT AV IN AV OUT HEADPHONES MICROPHONE TOUCH 2 SPDIF RS232 VGA-IN AUDIO IN SD CARD SPDIF RS232 VGA IN (TOUCH 2) VGA AUDIO IN ActivPanel System Install and User Guide...
  • Page 24 AP6-75-4K, AP6-86-4K HDMI HDMI TOUCH USB 11 11 TOUCH 4 TOUCH 4 TOUCH 3 TOUCH 2 MICRO HDMI VGA-IN HDMI 4 TOUCH 4 HDMI 3 TOUCH 3 HDMI 2 TOUCH 2 USB 3.0 AC-G AC-G OUT` VGA AUDIO IN VGA-IN (Touch 2) HDMI 4 (Touch 4 ) TOUCH-USB 4 HDMI 3 (Touch 3)
  • Page 25 HDMI 2 (Touch 2 ) TOUCH-USB 2 MICRO SD Card USB 3.0 MICROPHONE HDMI OUT EARPHONE SPDIF RS232 LAN-IN LAN-OUT AV-IN EARPHONE SPDIF RS232 LAN-IN LAN-OUT AV-IN ActivPanel System Install and User Guide...
  • Page 26 OPS-M This product is an optional accessory. Wireless antenna USB-C USB 2.0 USB 3.0 Reset HDMI out Power Audio out Audio in OPS connector ActivPanel System Install and User Guide...
  • Page 27 ActivConnect OPS-G This product is an optional accessory. Wireless antenna Power Reset LED Reset HDMI in USB-B SD card USB 2.0 OPS connector ActivPanel System Install and User Guide...
  • Page 28 ActivConnect G-Series This product is an optional accessory. USB/OTG Micro SD DC 5V CVBS RJ45 LAN HDMI Optical ActivSoundBar This product is an optional accessory. AUX IN RCA INPUT SUB OUT 100-240V ~50/60Hz 0.2A AUXILIARY AUDIO IN SUB-WOOFER OUT ActivPanel System Install and User Guide...
  • Page 29: Controls

    Controls ActivPanel You can control the ActivPanel in the following ways: • With the buttons on the control panel on the front of the device. • With the buttons on the remote control. • Using touch to manipulate menus and controls on screen. You can access basic controls, as well as On-Screen Display (OSD) menus for adjusting audio and visual settings.
  • Page 30: Remote Control

    Remote control Power ON/OFF Confirm current selection/operation CURSOR KEYS: • UP/DOWN: select item to be adjusted • LEFT/RIGHT: adjust value of selected item Display OSD menus Increase Volume (+) Open Source Menu Blank Screen Function Freeze Screen Function Decrease Volume (-) ActivPanel System Install and User Guide...
  • Page 31 ActivSoundBar This product is an optional accessory. Power ON/OFF Increase Volume Decrease Volume Select Audio Source ASB-40 Select Audio Source Increase Volume Decrease Volume Mute Volume 3D Sound Function ON/OFF Power ON/OFF ActivPanel System Install and User Guide...
  • Page 32: Installation

    Installation Panel Size Highest Vertical Blade Position (Hole from top) AP6-65-4K AP6-70 AP6-75-4K AP6-86-4K ActivPanel System Install and User Guide...
  • Page 33 The ActivSoundBar is an optional accessory. AP6-70 AP6-65-4K, AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 34 AP6-70 AP6-65-4K, AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 35 AP6-70 AP6-65-4K, AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 36 The OPS-M and ActivConnect OPS-G are optional accessories. OPS-M ActivConnect OPS-G ActivPanel System Install and User Guide...
  • Page 37 Note: When installing the OPS-M or ActivConnect OPS-G, ensure the venting holes are not covered when in position. OPS-M ActivConnect OPS-G ActivPanel System Install and User Guide...
  • Page 38 OPS-M ActivConnect OPS-G ActivPanel System Install and User Guide...
  • Page 39 The ActivConnect G-Series is an optional accessory. AP6-65-4K AP6-70 ActivPanel System Install and User Guide...
  • Page 40 AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 41 AP6-70 AP6-65-4K, AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 42 AP6-70 AP6-65-4K, AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 43 AP6-70 AP6-65-4K, AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 44 The ActivSoundBar is an optional accessory. TOUCH 2 AV IN RS232 VGA-IN CVBS AUX IN RCA INPUT SUB OUT 100-240V ~50/60Hz 0.2A ActivPanel System Install and User Guide...
  • Page 45 The ActivConnect G-Series is an optional accessory. USB/OTG Micro SD TOUCH2 TOUCH3 HDMI2 HDMI3 USB 1 SPDIF USB 2 HDMI 3 Touch 3 ActivPanel System Install and User Guide...
  • Page 46 Use an applicable device to detect hidden pipework or cables in the wall. ActivPanel System Install and User Guide...
  • Page 47 65” 70” 75" 86" 1565.5 mm (61.6") 1617.0 mm (63.7") 1790.0 mm (70.5") 2039.0 mm (80.3") 967.1 mm (38.1") 1000.0 mm (39.4") 1095.0 mm (43.1") 1236.0 mm (48.7") 1168.0-1306.0 mm (46.0-51.4") 1078.0 mm (42.4") 1170.0–1346.0 mm (46.1-53.6") 1240.0–1431.0 mm (48.8-56.3") 168.0–306.0 mm (6.6-12.0") 78.0 mm (3.1") 170.0–361.0 mm (6.7-14.2") 240.0–431.0 mm (9.4-17.0") 600.0 mm (23.6") 400.0 mm (15.7") 800.0 mm (31.5") 800.0 mm (31.5") 137.0 mm (5.4")
  • Page 48 65" 49.7 kg 110 lbs 70" 57.7 kg 127 lbs 75" 57.2 kg 126 lbs 86" 80.0 kg 176 lbs ActivPanel System Install and User Guide...
  • Page 49 AP6-70 ActivPanel System Install and User Guide...
  • Page 50 Mounting on the APTMS For more information, see TP-1924. AP6-70 Panel Size Highest Vertical Blade Position (Hole from top) AP6-65-4K AP6-70 AP6-75-4K AP6-86-4K ActivPanel System Install and User Guide...
  • Page 51 Mounting on the APTASBB400-70/90 For more information, see TP-1938 and TP-1940. APTASBB400-70/-90 M8 x 10mm (4x) 5 mm ActivPanel System Install and User Guide...
  • Page 52 M4 x 12mm (10x) / M6 x 12mm (10x) / M8 x 12mm (10x) 5 mm Panel Size Highest Vertical Blade Position (Hole from top) AP6-65-4K AP6-70 AP6-75-4K AP6-86-4K ActivPanel System Install and User Guide...
  • Page 53 Installing the Accessory Holder Wall ActivPanel System Install and User Guide...
  • Page 54 ≤3.5mm APTMS-3, APTMS-4, AP5565ASM, AP7080ASM400, AP7080ASM650 ActivPanel System Install and User Guide...
  • Page 55 ActivPanel System Install and User Guide...
  • Page 56: Setup

    Setup ActivPanel remote - battery installation ActivSoundBar remote - battery activation This product is an optional accessory. ActivPanel System Install and User Guide...
  • Page 57 ActivPanel - switching on AP6-70 AP6-65-4K, AP6-75-4K, AP6-86-4K ActivPanel System Install and User Guide...
  • Page 58 ActivSoundBar - switching on This product is an optional accessory. AUX IN RCA INPUT SUB OUT 100-240V 100-240V 100- ~ 50/60Hz 0.2A 50/60Hz 0.2A 50/60Hz 0.2A ActivPanel System Install and User Guide...
  • Page 59 Setting up the OPS-M and ActivConnect G-OPS These products are optional accessories. OPS-M and ActivConnect OPS-G - switching on AP6-70 AP6-65-4K,AP6-75-4K,AP6-86-4K ActivPanel System Install and User Guide...
  • Page 60 ActivPanel System Install and User Guide...
  • Page 61 Source HDMI1 HDMI2 HDMI3 HDMI4 Media Browser OPS-M and ActivConnect OPS-G - switching on with the remote control AP6-70 AP6-65-4K,AP6-75-4K,AP6-86-4K ActivPanel System Install and User Guide...
  • Page 62 Source HDMI1 HDMI2 HDMI3 HDMI4 Media Browser ActivPanel System Install and User Guide...
  • Page 63 Setting up the ActivConnect G-Series This product is an optional accessory. ActivConnect G-Series - connecting power Selecting ActivConnect G-Series as the source ActivPanel System Install and User Guide...
  • Page 64 Source HDMI1 HDMI2 ActivConnect HDMI4 Media Browser Connecting ActivConnect G-Series, OPS-M, and ActivConnect G-OPS to a wired network These products are optional accessories. ActivPanel System Install and User Guide...
  • Page 65 ActivPanel System Install and User Guide...
  • Page 66 ActivPanel System Install and User Guide...
  • Page 67 ActivPanel System Install and User Guide...
  • Page 68 Setting up a laptop/desktop computer HDMI & USB-Touch HDMI HDMI 1 Touch 1 HDMI 2 Touch 2 HDMI 3 Touch 3 HDMI 4 Touch 4 Selecting an HDMI source ActivPanel System Install and User Guide...
  • Page 69 Source HDMI1 HDMI2 ActivConnect HDMI4 Media Browser ActivPanel System Install and User Guide...
  • Page 70 NOTE: ActivDriver version number must be v5.17 or later to work with the ActivPanel. ActivPanel System Install and User Guide...
  • Page 71: Operation

    Operation Using the Accessory Holder TP-2071 ActivPanel System Install and User Guide...
  • Page 72 Using touch on the ActivPanel Moving Objects Rotating Objects Enlarging objects ActivPanel System Install and User Guide...
  • Page 73 The Media Browser Using the Media Browser The Media Browser is used to access files on a USB flash drive or portable HDD. • Do not remove the USB flash drive or portable HDD during the file playing process, or the device or system could be damaged.
  • Page 74 ActivPanel System Install and User Guide...
  • Page 75: Menu Operations

    Filtering media files Media files can be filtered by type. The types of files that can be filtered are Pictures, Audio files and Videos. To filter, touch the icon on the left of the screen. Show all media files Show only audio files Show only picture files Show only video files Menu operations...
  • Page 76 ActivPanel System Install and User Guide...
  • Page 77: Picture Menu

    Picture menu Item Function Description Picture Mode Adjust the overall image effect Standard, Soft, User or Bright (The options below are only available when USER mode is selected) • Contrast Adjust the overall image layering The greater the value (0-100), the higher the layering •...
  • Page 78 Item Function Description • Sharpness Adjust the image sharpness The greater the value (0-100), the sharper the image • Saturation Adjust the colour depth The greater the value (0-100), the deeper the colour • VGA Screen Customize VGA image settings Opens a sub menu screen.
  • Page 79: Setting Menu

    Setting menu Item Function Description Language Setting Set the required language Opens a sub menu screen. Choose the required language from the list. Menu Time Set how long the menus are displayed 5s, 10s, 15s, 20s, 30s, or Always HDMI Settings Adjust settings related to the HDMI Opens a sub menu screen.
  • Page 80 Item Function Description (The two options below are only available when HDMI-CEC is On) • Set the control of devices connected via the HDMI port Off/On Standby • Lists alll the CEC compatible devices connected to the HDMI port Device List Backlight Setting menu Item...
  • Page 81: Warranty, Registration And Support

    Warranty • Promethean is confident in its product quality and to support this, offers an exceptional warranty for its parts and materials to be free of defects from date of installation (when registered). To view warranty information for your region, visit https://www.prometheanworld.com/activcare...
  • Page 82: Troubleshooting

    Troubleshooting ActivPanel If your ActivPanel is not operating correctly, please check the following table before contacting Technical Customer Support. Problems Solutions No sound • Try increasing the volume of the speaker. • Check that the ActivPanel is not turned off. •...
  • Page 83 ActivSoundBar This product is an optional accessory. If your ActivSoundBar is not operating correctly, please check the following table before contacting Technical Support. Problems Solutions No sound • Try increasing the volume of the speaker. • Check that the ActivSoundBar is not turned off. •...
  • Page 84: Compliance

    AP6-65-4K, AP6-70, AP6-86-4K appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Europe Promethean hereby declare that the equipment is in compliance with the Low Voltage Directive 2014/35/EU and the Electromagnetic Compatibility Directive 2014/30/EU. The device meets the following compliance standards: EN 55032, EN 55024 and EN 60950-1.
  • Page 85: Activpanel System Install And User Guide

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Europe We Promethean Limited, declare under our Sole responsibility that the OPS2-5P4R500H conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 86 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
  • Page 87 Europe OPS2-5P4R500H We Promethean Limited, declare under our Sole responsibility that the OPS2-5P4R500H conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 88 5725-5825 OPS2-5P8R256S We Promethean Limited, declare under our Sole responsibility that the OPS2-5P8R256S conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 89 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Europe We Promethean Limited, declare under our Sole responsibility that the PRM-ACON1-OPS conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 90 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference; and This device must accept any interference received, including interference that may cause undesired operation. RF Exposure The equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 91 Europe PRM-ACON1-OPS We Promethean Limited, declare under our Sole responsibility that the PRM-ACON1-OPS conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 92 PRM-ACON1-OPS is for internal use only. The device complies with RF specifications when the device is used at 20 cm from your body. ActivConnect G-Series United States of America FCC ID:QAM018 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules.
  • Page 93 European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328, EN301 489-17, EN60950-1. Please contact Promethean for a copy of the Declaration of Conformity if required. Europe: Restrictions for use of 2.4 GHz frequencies. France: Limited implementation. Outdoor use is limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz.
  • Page 94 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Europe Promethean hereby declare that the equipment is in compliance with the Low Voltage Directive 2014/35/EU and the Electromagnetic Compatability Directive 2014/30/EU. Please contact Promethean for a full copy of the EU Declaration of Conformity.

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