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Thank you for selecting UTC RETAIL's innovative 3100 Series Point of Sale bundle solution!
This guide is designed to help you efficiently assemble the 3100 Series POS Bundle System.
3100 Series™ is a registered trademark of UTC RETAIL
2009 UTC RETAIL. All rights reserved.
3100 Series POS Bundle
3100 Series POS Bundle Installation Guide
11692017 Rev A
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Summary of Contents for UTC RETAIL 3100 SERIES
- Page 1 3100 Series POS Bundle Installation Guide Thank you for selecting UTC RETAIL’s innovative 3100 Series Point of Sale bundle solution! This guide is designed to help you efficiently assemble the 3100 Series POS Bundle System. 3100 Series™ is a registered trademark of UTC RETAIL 11692017 Rev A ...
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Page 2: 3100 Series Pos Bundle System Installation Guide
CAUTION: Do not hot plug to the rear panel serial ports. Turn off the 3100 Series Unit before connecting serial port cables. CAUTION: Do not use the Magnetic Stripe Reader (MSR) unit as a handle when moving or carrying the 3100 Series. -
Page 3: Table Of Contents
TABLE OF CONTENTS 3100 SERIES POS BUNDLE SYSTEM INSTALLATION GUIDE ..................... 2 ..................................2 AFETY RECAUTIONS PRODUCT INFORMATION ................................4 UN-BOXING THE SYSTEM................................5 INSTALLATION ....................................5 POWERING ON YOUR 3100 SERIES POS BUNDLE SYSTEM....................17 TROUBLESHOOTING PROCEDURES ............................18 ©... -
Page 4: Product Information
Product Information You will find the following components inside the 3100 Series POS Bundle System Box: • Safety Sheet • 3100 Series POS All-in-One unit (Touch Screen PC / logic device) • A/C power cord for logic device • Cash drawer •... -
Page 5: Un-Boxing The System
Lay down the cash drawer and place the cable to the side. Connect the other end of the cash drawer cable to the POS printer drawer port, labeled ‘DK’. Figure 2: Bottom View of Drawer © 2009 UTC RETAIL 11692017 Rev... - Page 6 Connect the printer USB cable from the printer to any USB port on the rear of the 3100 Series. Connect the power cable from the printer power supply to the connector on the printer. Connect the AC cable to the printer power supply and then to a wall outlet or the optional Power Conditioner.
- Page 7 3100 Series. Connect the other end into the jack on the barcode scanner handle. Figure 5: Rear View of 3100 Series, Scanner connection Connect the optional MSR (Magnetic Stripe Reader) assembly to the 3100 Series unit as follows: Figure 6: Side View of 3100 Series and MSR Assembly 1.
- Page 8 Connect the optional Payment Terminal (Pin Pad or Signature Capture device) to an unpowered Serial Port on the back of the 3100 Series. For instructions on the Signature Capture device cable connections, refer to the install guide included with the terminal. Plug the AC power adapter into a wall outlet or the optional Power Conditioner.
- Page 9 10. Connect the optional Rear Customer Display as follows: Figure 8: Side View of 3100 Series Unit 1. Remove the rear cover On both sides of the rear cover, remove the rubber plugs and the screws behind the plugs. From the rear of the machine, press in the tab on both sides of rear cover, unlocking the rear cover from the front panel.
- Page 10 4. Configuring the COM Ports The 3100 Series has 4 serial ports; one of these ports will be used to send power and data to the 3100 Series RCD. Check with your POS software supplier for information regarding which serial port you should use. Serial ports are also known as COM ports;...
- Page 11 +5VDC is routed to pin 9 of the serial port. Remove the jumper connecting pins 7 and 8 and install it to connect pins 9 and 10. On a 3100 Series in its standard configuration, JP4 has a jumper connecting pins 7 and 8, whereas on JP5, JP7 and JP6 that jumper has been moved to connect pins 9 and 10.
- Page 12 5 holes in the RCD pole adapter. 9. Connect to the COM Port Lift up the rear door of 3100 Series. Obtain the cable with the 9- pin serial plug from the RCD product box; plug it into the COM port matching the port selected in the “Configuring the COM Ports”...
- Page 13 If necessary, put in your local area code. Accept the Phone and Modem Option presented, or edit it as desired. Enter a Connection Description. © 2009 UTC RETAIL 11692017 Rev...
- Page 14 Click the Configure button that appears and setup the COM Properties form that appears as seen on the right. When you click OK, the form will disappear and the software will connect to the RCD. Click the Disconnect icon. 11692017 Rev A - 14 - © 2009 UTC RETAIL...
- Page 15 To detach HyperTerminal from the RCD, click the Disconnect icon and then exit HyperTerminal. Any message in the RCD will remain until the 3100 Series is restarted. Install the Rear Cover’s screws and rubber plugs. RS232 RCD Factory Settings Baud -rate = 9600, Word length = 8, Stop bits = 2, Parity = None. Refer to the 3100 Series RCD Programming guide to change baud rates or parity.
- Page 16 11. Connect the optional Inventory Scanner to a serial port on the back of the 3100 Series. If you are using the scanner’s power supply, disable the serial port power as described above. Then plug the power supply into a wall outlet or the optional Power Conditioner.
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Page 17: Powering On Your 3100 Series Pos Bundle System
13. Plug the 3100 Series power cord into the receptacle on the rear of the 3100 series and then into the wall outlet or optional Power Conditioner. Figure 11: Rear View of 3100 Series, Power cord connection Powering On Your 3100 Series POS Bundle System 1. -
Page 18: Troubleshooting Procedures
Please call UTC RETAIL’s Technical Support at 800.349.0546, if you have any problems not addressed in the Troubleshooting Procedures or have questions about other sections of this documentation. 11692017 Rev A - 18 - ©...
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