UTC RETAIL 3190 Series User Manual

Touch screen pos workstation
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3190 Series
Touch Screen POS Workstation
USER GUIDE
Congratulations on your purchase of UTC
RETAIL's innovative 3190 Series Touch
Screen POS Workstation. The 3190
Series was designed to conserve counter
space and it comes standard with a rich
set of features. This guide will acquaint
you with the 3190 Series Workstation's
features and functionality.
This document provides instruction and
information for product users, and may
not be used for any purpose other than its
intended use. This document must be
downloaded in its entirety; it may not be reproduced, stored or transmitted in part without the
prior written permission of UTC RETAIL. All attempts have been made to ensure that the
information presented in this document is correct. No liability expressed or implied, will be
assumed by UTC RETAIL, its dealers, or affiliates, for damage resulting from the use of this
information.
The 3190 Series Touch Screen POS Workstation complies with UL60950 requirements. This
equipment has been tested and found to comply with the limits for a Class "A" digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his/her own
expense.
3190 Series™ is a registered trademark of UTC RETAIL
11938027Rev A
2016 UTC RETAIL. All rights reserved.

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Summary of Contents for UTC RETAIL 3190 Series

  • Page 1 UTC RETAIL. All attempts have been made to ensure that the information presented in this document is correct. No liability expressed or implied, will be assumed by UTC RETAIL, its dealers, or affiliates, for damage resulting from the use of this information.
  • Page 2: Table Of Contents

    Audio Line-out Jack ............................5 3190 Cash Drawer Port ........................... 5 APPENDIX A.................................. 6 Programming Guide: 3190 Rear Customer Display ..................6 Display Control Features and Commands ........................ Serial Operating Parameters Selection ........................10 11938027 Rev A - 2 - © 2016 UTC RETAIL...
  • Page 3: Product Information

    CAUTION: Do not hot plug to the rear panel serial ports. Turn off the 3190 Series Unit before connecting serial port cables. CAUTION: Do not use the Magnetic Stripe Reader (MSR) unit as a handle when moving or carrying the 3190 Series.
  • Page 4: Technical Specifications

    UTC RETAIL website at: www.utcretail.com. Installing Customer-Specific Applications It is suggested that all applications be fully tested on the 3190 Series product to ensure that there are no hardware conflicts. This is typically done prior to store installation and within a technical environment.
  • Page 5: Service And Technical Support

    When calling for assistance or service information, please be ready to provide the serial number, which can be found on a label on the bottom of the 3190 Series. If the product needs to be returned to our repair facility, please use the original packing material and shipping carton.
  • Page 6: Programming Guide: 3190 Rear Customer Display

    Note: If you are using the customer display with an OPOS, JavaPOS, or POS for .Net application, this document does not apply to you. You will need to use the correct driver available on the UTC RETAIL web site at www.utcretail.com.
  • Page 7 When the write-in is in the second row, the characters displayed there are shifted up to the first row, leaving the write-in at its present position. This action clears the second row. When the write-in is in the first row, the write-in moves down to the second row. © 2016 UTC RETAIL - 7 - 11938027 Rev A...
  • Page 8 28 DEC 1C HEX After receipt of this command, all subsequent data received will flash, until a <GS> command is received. Flashing will be terminated with the flashing text stop command. 11938027 Rev A - 8 - © 2016 UTC RETAIL...
  • Page 9 Display Character Codes For a full listing of the display character codes used by the 3190 RCD, refer to the ASCII Character Set in the table on the following pages. © 2016 UTC RETAIL - 9 - 11938027 Rev A...
  • Page 10: Serial Operating Parameters Selection

    The diagram below shows positions of the shorting jumpers needed for different baud rates and parities. Up to 4 shorting jumpers may be needed. BAUD RATE 9600 Baud 2400 Baud . 4800 Baud 19.2K Baud . DEFAULT PARITY No Parity Odd Parity Even Parity . DEFAULT 11938027 Rev A - 10 - © 2016 UTC RETAIL...
  • Page 11 Ctrl-R (DC2) Ctrl-S (DC3) Ctrl-T (DC4) Ctrl-U (NAK) Ctrl-V (SYN) Ctrl-W (ETB) Ctrl-X (CAN) Ctrl-Y (EM) Ctrl-Z (SUB) Ctrl-[ (ESC) Ctrl-\ (FS) < Ctrl-] (GS) Ctrl-^ (RS) > Ctrl-_ (US) © 2016 UTC RETAIL - 11 - 11938027 Rev A...

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