UTC RETAIL ultimatouch 1800 series User Manual

Touch screen pos workstation
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UltimaTouch™ 1800 Series
Touch Screen POS Workstation
USER GUIDE
Congratulations on your purchase of UTC RETAIL's
innovative UltimaTouch™ 1800 Series Touch Screen
POS Workstation. The UltimaTouch™ 1800
conserves counter space and allows quick access to
internal components, making it easy to upgrade and
service. This guide will acquaint you with
UltimaTouch™ 1800 Workstation features and
functionality.
This document provides instruction and information
for product users, and may not be used for any
purpose other than its intended use. This document
must be downloaded in its entirety; it may not be
reproduced, stored or transmitted in part without the
prior written permission of UTC RETAIL . All attempts have been made to ensure that the
information presented in this document is correct. No liability expressed or implied, will be
assumed by UTC RETAIL, its dealers, or affiliates, for damage resulting from the use of this
information.
The UltimaTouch™ 1800 Series Touch Screen POS Workstation complies with UL60950
requirements. This equipment has been tested and found to comply with the limits for a Class
"A" digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference, in which case the user will be required to correct the
interference at his/her own expense.
UltimaTouch™ is a trademark of UTC RETAIL.
11473012 Rev B
2007 UTC RETAIL. All rights reserved.

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Summary of Contents for UTC RETAIL ultimatouch 1800 series

  • Page 1 UTC RETAIL . All attempts have been made to ensure that the information presented in this document is correct. No liability expressed or implied, will be assumed by UTC RETAIL, its dealers, or affiliates, for damage resulting from the use of this information.
  • Page 2: Table Of Contents

    Home and Clear Display Feature ........................10 Display Character Codes..........................10 Serial Operating Parameters Selection ......................11 ASCII Character Set ............................12 APPENDIX B PROGRAMMING GUIDE: ULTIMATOUCH™ 1800 CASH DRAWER DRIVER ........13 Linux ................................13 Windows 2000/XP ............................14 11473012 Rev B © 2007, UTC RETAIL...
  • Page 3: Product Information

    DANGER: High Voltage This unit contains high voltage. There is a risk of electrical shock if the case is opened. If service is required, contact an authorized service agent or UTC RETAIL. WARNING: CMOS Battery Damage Replace your system's battery only with CR-2032 (or equivalent) 3V Lithium-Ion coin cell battery to avoid risk of personal injury or physical damage to your equipment.
  • Page 4: Technical Specifications

    Never use pens, pencils, fingernails, or other sharp objects on the Touch Screen. This will damage the screen and void the warranty. Turn the unit OFF before cleaning the screen or case. Use only UTC RETAIL-approved cleaning agents. For best results, spray the cleaning agent on a soft cloth or paper towel, then gently wipe the screen and case.
  • Page 5: Diagnostics And Troubleshooting

    Assistance and customer service are available from your dealer or authorized service provider. If your dealer or service provider cannot answer your questions or provide satisfactory service, call UTC RETAIL Technical Support. When calling for assistance or service information, please be ready to provide the model number and serial number, which can be found on a decal on the main unit.
  • Page 6 Novell is a registered trademark of Novell, Inc. SuSE is a registered trademark of SUSE LINUX AG, a Novell Business. UniChrome is a registered trademark of VIA Technologies, Inc. Fantastik and Formula 409 are registered trademarks of SC Johnson and Son, Inc. Windex is a registered trademark of The Clorox Company. 11473012 Rev B © 2007, UTC RETAIL...
  • Page 7: Appendix A Programming Guide: Ultimatouchâ„¢ 1800 Customer Line Display

    Note: If you are using the line display with an OPOS, JavaPOS, or POS for .Net application, this document does not apply to you. You will need to use the correct driver available on the UTC RETAIL web site at www.utcretail.com.
  • Page 8: Dimming Feature

    When the write-in is in the second row, the characters displayed there are shifted up to the first row, leaving the write-in at its present position. This action clears the second row. When the write-in is in the first row, the write-in moves down to the second row. 11473012 Rev B © 2007, UTC RETAIL...
  • Page 9: Carriage Return Feature

    Flashing Text Start <FS> 28 DEC 1C HEX After receipt of this command, all subsequent data received will flash, until a <GS> command is received. Flashing will be terminated with the flashing text stop command. © 2007, UTC RETAIL 11473012 Rev B...
  • Page 10: Flashing Text Stop

    This command will clear the display and move the write-in position to the first position of the first row. Display Character Codes For a full listing of the display character codes used by the UT1800 Customer Display, refer to the ASCII Character Set in the table on the next page. 11473012 Rev B © 2007, UTC RETAIL...
  • Page 11: Serial Operating Parameters Selection

    The diagram below shows positions of the shorting jumpers needed for different baud rates and parities. Up to 4 shorting jumpers may be needed. BAUD RATE 9600 Baud 2400 Baud . 4800 Baud 19.2K Baud . DEFAULT PARITY No Parity Odd Parity Even Parity . DEFAULT © 2007, UTC RETAIL 11473012 Rev B...
  • Page 12: Ascii Character Set

    Ctrl-P (DLE) Ctrl-Q (DC1) Ctrl-R (DC2) Ctrl-S (DC3) Ctrl-T (DC4) Ctrl-U (NAK) Ctrl-V (SYN) Ctrl-W (ETB) Ctrl-X (CAN) Ctrl-Y (EM) Ctrl-Z (SUB) Ctrl-[ (ESC) Ctrl-\ (FS) < Ctrl-] (GS) Ctrl-^ (RS) > Ctrl-_ (US) 11473012 Rev B © 2007, UTC RETAIL...
  • Page 13: Appendix B Programming Guide: Ultimatouchâ„¢ 1800 Cash Drawer Driver

    Note: If you are using the cash drawer with an OPOS, JavaPOS, or POS for .Net application, this document does not apply to you. You will need to use the correct driver available on the UTC RETAIL web site at www.utcretail.com.
  • Page 14: Windows 2000/Xp

    If you installed Windows yourself, you will need to download the kernel driver (p.n.: 11473038) from the UTC RETAIL web site. When the driver is installed, the cash drawer will show up in the device manager under "UTC RETAIL POS Devices".
  • Page 15 %d\n", GetLastError() ); } else { printf("Waiting for event, open or close drawer...\n"); WaitForSingleObject(hEvent, INFINITE); printf("status: %s\n",getStatusString(hDev)); // If we want to keep receiving events, uncomment ResetEvent() //ResetEvent( hEvent); CloseHandle(hEvent); ...SNIP... © 2007, UTC RETAIL 11473012 Rev B...

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