I bought a new muse retina engrave 3. It's all set up and I **** trying to print but there is a message "feature is locked contact customer support" how do I get around this?

1 comments:

Mr. Anderson

May 14, 2025

To unlock the "feature is locked contact customer support" message on your Full Spectrum Laser Muse Retina Engrave 3, you need to contact Technical Support directly. This message indicates that a feature is restricted and requires support assistance to unlock.

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Summary of Contents for Full Spectrum Laser Muse

Page 1 User Manual V1.1.3...
Page 2: Table Of Contents
Muse Table of Contents Section I. Safety First Safety First Icons General Safety Laser Safety Fire Safety Electrical Safety Section II. Unboxing Your Muse Unboxing Steps Unpacking List Additional Requirements Section III. Installation & Assembly Assembly Stage Locate & Cut Yellow Zip Ties...
Page 3 Active Window Info Document WIndow Vector Engraving Parameters WIndow Raster Properties Window Indicators (Bottom Row) Section VII. Operations General Functions Using your Muse Laser Cutter Project Workflow Checklist Engraving Vector Cutting Designing with RetinaEngrave 3.0 Adding Text Text Path Options Creating Objects in RetinaEngrave 3.0...
Page 4 Power Switch Compliance Statement The Full Spectrum Laser MUSE Laser System is a class 3R laser product, as defined in International Standard IEC 608251. The Full Spectrum Muse complies with 21 CFR 1040.10 and 1040.11, the Federal Performance Standards for LightEmitting Products, except for deviations pursuant to Laser Notice No.
Page 5: Section I. Safety First
SECTION I. SAFETY FIRST Familiarize yourself with these icons. They indicate areas that require special attention. Pro Tips: Shock Icon: Fragile Icon: Watch for this icon to receive Warns of potential Warns of fragile parts or valuable advice in getting the electrical hazards.
Page 6: General Safety
General Safety Read and be familiar with all safety protocols and procedures before operating any machinery. It is the responsibility of the operator to ensure all safety precautions are correctly followed and the machine is properly assembled and in working order. ALWAYS inspect the laser cutter for damage or breakage before each use.
Page 7: Laser Safety
Laser Safety The output of the CO2 engraving laser is fully contained in a Class 1 enclosure during normal operation. The laser cabinet has a safety interlock switch that deactivates the laser if the door is opened during operation, and no special precautions are necessary to operate the high power laser safely.
Page 8 Class I. It is the operator’s responsibility to ensure that the installation and operation of the Full Spectrum Laser Hobby Laser System is performed in accordance with all applicable laws. Copies of ANSI Standard Z136.12000 are available from: LASER INSTITUTE OF AMERICA 12424 RESEARCH PARKWAY, SUITE 125 ORLANDO, FL 32826 (407) 3801553.
Page 9: Fire Safety
5lb or larger fire extinguisher on hand. Full Spectrum Laser recommends a Halogen fire extinguisher or a multipurpose dry chemical fire extinguisher. Halogen extinguishers are more expensive than a dry chemical, but offer certain advantages should you ever need to use an extinguisher.
Page 10 Fire Safety (Cont.) NEVER CUT PVC (polyvinyl chloride) under any circumstances: fumes are highly toxic and potentially lethal. NEVER store any flammable materials in the inside of the device or in the immediate vicinity of the device. Debris and leftover produced materials within the machine must to be removed to prevent fire hazard.
Page 11: Electrical Safety
The power supply is capable of outputting DC 20,000V at up to 20mA. This power is also provided to the discharge terminals on the laser tube itself. Your laser shipped with silicone terminal covers that prevent access to bare wiring—notify Full Spectrum Laser support and immediately cease operations if these covers ever slip and expose bare wire.
Page 12: Section Ii. Unboxing Your Muse
Place on the clean, flat table you plan on keeping it. Your Muse is now unboxed.
Page 13: Unpacking List
Unpacking List Your laser shipped with the following included parts and accessories: Air Compressor (1) Air Compressor (1) Air Assist Tube (1) Focus Billet Exhaust Fan Air Compressor Air Hose Hose Clamp Air Hose (1) Water Pump (2) Water Tubes (1) 2.5mm Hex Key Ducting Exhaust Fan...
Page 14: Additional Requirements
Additional Requirements In addition, you will need the following tools and accessories (not included with your machine purchase): 3-5 gallons of distilled water • A five gallon bucket • Small Scissors • Distilled Water Water Bucket Scissors Small CAUTION! You should never operate your laser without a working exhaust.
Page 15: Section Iii. Installation & Assembly
This is a simple process that should take less than half an hour to complete. Note that if you purchased a Coolbox with your Muse, Step 2: Connect the Exhaust System; Step 3: Assemble the Water System; and Step 3: Assemble the Air Compressor will be replaced with the instructions in Appendix A: Coolbox Assembly.
Page 16: Locate & Cut Yellow Zip Ties
Assembly Stage 1: Locate & Remove Zip Ties To secure the machine during shipping, yellow zip ties are used to hold the laser head assembly and the x-gantry. These zip ties must be removed before operating your laser cutter for the first time. Figure 3.2 1.
Page 17: Connect The Exhaust
Now repeat the ducting and clamping process on the other side of the exhaust fan, creating a sequence of machine to ducting to exhaust fan to second ducting. Now plug in the exhaust fan into the bottom power plug marked “exhaust” on the back of your Muse machine. Figure 3.3 Figure 3.4...
Page 18 Plug the exhaust fan power cord into the lower power plug marked “exhaust fan” on the back of your Muse. Note that accessories plugged into the back of your Muse will only turn on when the laser is fired (as intended to save power).
Page 19: Assemble The Water System
Assembly Stage 3: Assemble the Water System Muse uses a water-cooled continuous beam CO2 laser tube. The tube requires a flow of room temperature water to regulate the temperature of the laser tube. Your purchase includes a water pump for cooling the laser tube. For Coolbox users, skip this step and refer to Appendix A: Coolbox Assembly.
Page 20 2. Attach Water Pump Fitting: Remove the water pump from its packaging. Attach the plastic fitting to the water pump by gently screwing it on. Figure 3.7 3. Prep Water Bucket: Fill a clean 5 gallon bucket (not included) with 3 - 4 gallons of distilled water (not included).
Page 21 4. Attach Inlet Water Tubing: Push one end of one of the two (2) silicone water tubes onto the water pump fitting. Now attach the other end of that tubing to the “water inlet” located at the back of machine. Completely submerge the assembled water pump in the bucket of distilled water. Water Out Water In Figure 3.9...
Page 22 5. Attach Outlet Water Tubing: Push one end of the other silicone water tubing onto the “water outlet”. Place the other end of the water tubing into bucket of distilled water. Water Out Water In Figure 3.11 Figure 3.12 Technical Support is available from 8am to 5pm (PST) M - F at support@fslaser.com.
Page 23: Assemble The Air Compressor
Assembly Stage 4: Assemble the Air Compressor Air is used as a pressurized gas to assist in cutting and engraving operations. This pressurized air is critical to safe and efficient cutting operations as it not only helps cut through material more quickly, but also helps prevent the formation of flames.
Page 24 Figure 3.14 4. Connect to Power: Plug the air compressor into the upper power plug marked “air compressor” on the back of your Muse. Note that air compressor will only turn on when the laser is firing. Air Compressor Power Outlet Figure 3.15...
Page 25: Connect The Electrical Power
Assembly Stage 5: Connect Electrical Power Muse’s Laser System, and available accessories, are configured to accept 110VAC at 60Hz. 220VAC units connect to power through an included converter (single-phase 220VAC). 1. Prepare Power Cord: Remove the electrical cord from its packaging.
Page 26: Connect The Ethernet Cable
Muse software is browser-based, which means there is nothing to download. With any Mac or PC, you only need an internet browser (such as Google Chrome) to access the latest version of RetinaEngrave 2.0. The easiest method is to connect the Ethernet cable that came with your Muse. 1. Identify the Ethernet Cable: Locate and remove the included Ethernet cable from its packaging.
Page 27: Connect To Software
RetinaEngrave 3.0 is a combination of a print driver and control software that communicates with, downloads jobs to, and controls the laser system. There is no download required for RetinaEngrave 3.0. With a local connection (achievable with Wi-Fi or an Ethernet cable) your Muse software will be available for use within your web browser 1.
Page 28: Section Iv. Tests & Adjustments
SECTION IV. TESTS & ADJUSTMENTS It is important that your laser is tested and adjusted (if needed) for proper use before you start your first job. The following will be on our list of tests and adjustments: 1. Alignment Test 2.
Page 29: Alignment Test
Alignment Test The laser tube that came pre-installed in your Muse was carefully aligned in our facilities in Nevada. When you first turn on your machine, the mirror alignment should be perfect. It is possible, however, that sometimes mirrors may come out alignment during shipping. Before running your first job, you will want to check and make sure the mirrors are properly aligned using this simple test.
Page 30 5. Test Fire the Laser: Press the Fire Laser Icon Button on the touch screen. ATTENTION! Find and push this icon on your Muse touch screen to test fire the laser. 6. Repeat Test Fire in Other Three Corners: Without removing the thermal tape, repeat firing the laser once in each of the other corners of the machine (Upper Right, Lower Right, and Lower Left).
Page 31: Mirror Alignment Procedure
Mirror Alignment Procedure The mirror alignment procedure goal is to first align the visible red beam with the invisible CO2 laser beam then use the red beam as the primary indicator for alignment. The idea is that when the laser is not aligned, you will have two black dots from the test fires in the top and bottom positions.
Page 32 Stage 1 Prep Prepare your tools and workspace. 1. Safety First: Be aware of all safety procedures and precautions before continuing. 2. Power On Laser Cutter: The machine must be powered on to continue this procedure. Turn on the machine by hitting the power switch. Allow the machine time to boot up the touch screen operating system.
Page 33 Conceptually, you will be aligning the invisible cutting beam with the visible red beam diode and making sure they hit each mirror precisely. Once again, remember to check your mirror alignment BEFORE starting this procedure as it is likely unnecessary if the laser tube was pre-installed in your Muse. Figure 4.6 1.
Page 34 Stage 3 Align Mirror #1 To Mirror #2 Because the 2nd mirror moves along with the X-gantry alignment must be checked between mirrors #1 and #2. 1. Open Safety Lid: You will need to access the interior of the machine. 2.
Page 35 7. Reposition the X-Gantry to “Close” Position: Now that we have a burn mark on our thermal paper from a “far” firing of the laser, we want to fire the laser from the closest position. Move the X-Gantry to the upper most position in the machine and test fire again. Figure 4.9 8.
Page 36 Stage 4 Align Mirror #2 To Mirror #3 The 3rd mirror is mounted on the laser head assembly and slides along the X-gantry rail. 1. Open Safety Lid: You will need to access the interior of the machine. 2. Place Thermal Paper: Take a small piece of thermal paper (approx.
Page 37 7. Adjust Red Beam: Using your 2.5m hex wrench, make micro adjustments to the three adjustment screws of the red beam diode, and position the red dot exactly over the burn mark. 8. Reposition the Laser Head to “Close” Position: Now that we have a burn mark on our thermal paper from a “far”...
Page 38 Stage 5 Focus Lens Alignment The focal lens is located at the bottom of the laser head assembly. For proper alignment, the laser beam should always be hitting the center of the focal lens, regardless of the position of the cutting head in the machine.
Page 39 4. Close Safety Lid: Safety: measures should make it impossible to fire the laser with the safety lid open. Regardless, never intentionally fire the laser with safety lid open. 5. Test Fire the Laser: Press the Fire Laser Icon button on the touch screen. You will see a burn mark on the thermal paper.
Page 40: Focusing
Focusing Focusing the Muse laser cutter is quick and easy. Your laser included a billet sized for the included 2-inch focal length lens. Note that if your Muse has the autofocus feature, focusing is automatic when the job is run.
Page 41: Section V. Touch Screen Interface
SECTION V. TOUCH SCREEN INTERFACE Muse’s touch panel allows you to control the basic functions of your laser without needing to connect to a computer. This is very convenient during alignment and testing procedures. To actually run jobs, you will need to access the RetinaEngrave 3.0 software (see Installations and Assembly Section.) E-STOP Instantly stop any action.
Page 42: Safety Override Lid Failsafe
Safety Override Lid Failsafe As a safety feature, the lid has a magnetic failsafe that disconnects the laser when the lid is open. this will be indicated by your touch screen display like so. Figure 5.2 Figure 5.3 Be sure your lid is closed when you try to fire the laser. If the lid is closed and the laser still does not fire, check that the lid magnet is touching the proper base magnet and that wires are connected.
Page 43: Safety Override Waterflow Failsafe
Safety Override Waterflow Failsafe The laser will not fire unless water is flowing through the laser tube. The following indicator informs Muse operators if water is not flowing. Figure 5.4 Figure 5.5 If your touch screen indicates water is not flowing through the laser tube, check your water tube connections and make sure your tubes and water chiller are assembled correctly.
Page 44: Job History Screen
Job History Screen There are many accessible sub-screens for Muse’s touch screen. Each is detailed separately below. Figure 5.6 Figure 5.7 HISTORY HISTORY SELECTION No jobs in history. This will change once you Scroll through all previous job history. Jobs start your first project.
Page 45: Network Setting Screens
Network Settings Screen Figure 5.8 Figure 5.9 DOMAIN NAME SERVER SETTINGS ETHERNET SETTINGS Automatically scan and connect to local Manually specify network settings or network or input custom settings. change DHCP. Technical Support is available from 8am to 5pm (PST) M - F at support@fslaser.com.
Page 46 Network Settings (Cont.) Screen Figure 5.10 Figure 5.11 Wi-Fi SELECTION Wi-Fi AUTO/STATIC Scan and connect to a Wi-Fi network. If the Change the configuration of Wi-Fi network is password protected, you will need settings or choose DHCP settings. to enter that password. Technical Support is available from 8am to 5pm (PST) M - F at support@fslaser.com.
Page 47: Lock/Unlock Screen Indicators
Lock / Unlock Screens Figure 5.12 Figure 5.13 LOCKED SCREEN UNLOCKED SCREEN Indicates the gantry is locked. When locked, Indicates the gantry is unlocked. When user may not manually move the gantry. unlocked, user may manually move the gantry. Technical Support is available from 8am to 5pm (PST) M - F at support@fslaser.com.
Page 48: Job Progress Screen Options
Job Progress Options Figure 5.14 Figure 5.15 JOB IN PROGRESS (PAUSE) JOB IN PROGRESS (STOP) Indicates a job is in progress. Pause by Touch the red stop button to stop a pressing the play / pause button. job in progress. Technical Support is available from 8am to 5pm (PST) M - F at support@fslaser.com.
Page 49: Section Vi. Software
SECTION VI. SOFTWARE Using RetinaEngrave 3.0 Software In this section you will be introduced to the major interface features of RetinaEngrave 3.0. Figure 6.1 Technical Support is available from 8am to 5pm (PST) M - F at support@fslaser.com.
Page 50 Top Menu File Menus New Project (Alt+N): Start a new project. New From Clipboard (Shift+Ctrl+Alt+N): Start a new project from the clipboard. Load Project from File (Ctrl+O): Load a project from a saved file. Place/Import: Import and place a file. Import fonts: Add fonts from outside source.
Page 51 Align Bottom: Align object to bottom. Same Width: All selected objects convert to same width. Same Height: All selected objects convert to the same height. Distribute Horizontally: Evenly arrange selected objects horizontally. Distribute Vertically: Evenly arrange selected objects vertically. Snap to Full Units: Snap to grid as full units. Snap to Half Units: Snap to grid as half units.
Page 52 Show Inspector Panel: Toggle inspector panel on and off. Show Outline Panel: Toggle outline panel on and off. Toggle Fullscreen (F): Toggle full screen view on and off. Muse Capture Workspace: Initiates camera functions. Clear Last Visual: Remove last camera image.
Page 53: Setting Options
Setting Options Info. Displays information regarding your machine. Version: Version information. Serial No.: Serial number reported by your device. Device Displays information regarding device options. Rotary Mode: Informs machine a rotary device is being used. Laser Positioning: Toggles between “Absolute” and “Relative” positioning. Show Jog Controls: Toggles the display of jog controls on and off.
Page 54 Engrave Set you engraving defaults for vector and raster images. Speed: Set speed default from 1 to 100. Power: Set power default from 1 to 100. Current: Set current default from 1 to 100. Passes: Set the number of passes default. Threshold: Set threshold default value from 0 to 255.
Page 55 Network View network information and connect/disconnect wireless network. Basic Settings: View basic network information and connect/disconnect wireless network. Wireless IP: Wireless IP information displayed Wired IP: Ethernet connection information displayed Refresh Network: Click button to refresh network Advanced Settings: Set static IPs and change DNS settings.
Page 56: Save Controls
Goto settings options. B. UNDO Reverse your last action. C. REDO Reverse your last undo. Muse Controls D. CAPTURE Initiates camera functions ( see using camera functions). E. VECTORIZE Apply vector / engraving to selected area of image. F. JOB TIME ESTIMATE time for hob to be completed.
Page 57: View/Snap Controls
View / Snap Controls View options or position items on workspace grid. Zoom (-/+): Enlarges/Reduces workspace screen detail and size. Fit All View Pan (H): Manually pan project window using mouse. Zoom (Z): Zoom project window using mouse. Snap Use Snapping (Shift+F10): Enable or disable the snapping feature. Use Snap Zones: Enable or disable the snap zone feature.
Page 58: Position Menu
Position Menu Flip Horizontally: Flip object along horizontal axis. Flip Vertically: Flip object along vertical axis. Rotate 90° Left: Rotate object 90° left. Rotate 90° Right: Rotate object 90° right. Group Menu Group: Group objects Merge Union: Combine layers into a single compound layer. Difference: Combine non-overlapping layers into a single compound layer.
Page 59: Projects Menu
Projects Menu Displays information about projects. Reduce Window: Reduce or expand projects window. Delete: Delete selected project. Create New Project: Begin a new project. Project Name: Displays project’s name. Toggle Lock: Lock or unlock project in current order. Toggle Visibility: Turn visibility of project on or off. Layers Menu Displays information on layers.
Page 60: Active Window Info
Active Window Info. This window displays information regarding the active project. Active Project Name: Displays name of active project. Modified: Displays last date project was modified. Job Time Estimate: Displays estimated time until job is complete. Document Window Unit: Choose unit of measurement from the following - Pixels: Sets unit of measurement to pixels.
Page 61: Vector Engraving Parameters Window
Vector Engraving Parameters Window Window appears when vector file is detected and is used to input vector settings. Hide Window: Click to hide vector engraving parameters window. Show All Parameters: Toggle to show or hide all parameters. Change Position: Drag with mouse to reorder any color. Color Indicator: Separates vector cuts with color indicators.
Page 62: Raster Properties Window
Raster Properties Window Halftone Dither: Apply Halftone Dither. Threshold: Apply Threshold. Blur: Adjust blur filter radius from 0 to 30. Edge: Adjust edge enhancement threshold from 0 to 30. Intensity: Adjust intensity from -255 to 255. Invert: Reverse Black and White elements. Resolution: Set resolution (250, 500, 1000 dpi).
Page 63: Section Vii. Operations
SECTION VII. OPERATIONS This section will guide you through using your Muse laser cutter. To get started, it is important to understand the meanings of “Vector Cutting” and “Raster Engraving” and their associated file types. VECTOR RASTER Project Examples Signs, Logos, Parts, Gears...
Page 64 “map” of on and off pixels. The laser fires individual pulses corresponding to pixels in an image. When the laser is operating in raster mode the head moves rapidly from left to right and slowly from top to bottom, engraving your image pixel by pixel and line by line. Images and Engraving Engravable images use multiple colored pixels to form an image.
Page 65: Using Your Muse Laser Cutter
The RetinaEngrave 3.0 software works with your Muse to create a simple and intuitive set of operations that is easy to learn and use. With experience, you will find your Muse achieving amazing results following this procedure. Use this Project Workflow List for the “best practice” sequence for any project and follow the step-by-step instructions from start to finish.
Page 66: Project Workflow Checklist
Project Workflow Checklist Safety First Before starting any project, be sure you are aware of all safety issues. Be sure you read and understand all safety warnings presented in Section I: Safety First and that all safety requirements are being upheld. This is a good time to check your machine’s power connections and that the accessories are properly attached and are operating normally.
Page 67 Follow the instructions presented in Section III: Installation & Assembly. As a recap, you will turn on your computer and your Muse laser cutter and wait for both to finish their boot cycle. Then, observe the connected network address on the lower left corner of the Muse LCD.
Page 68 move the laser dot to the top left corner of your material. When placing an engraving image, leave at least ½” inch of space on the left and right side. When creating engrav- ings, you must compensate for the left and right overshooting of the laser head. Once the material looks aligned, click the “Jog Perimeter”...
Page 69: Engraving
Engraving Engraving, also called Rastering, is the process of creating a surface image on material without cut- ting through the material entirely (aka vector cutting). Setting Engraving Properties Clicking an object (design image) in the workspace will allow you to access that object properties tab. The software will identify if the object is a vector or an engravable object and present the appropriate properties window.
Page 70 Applying B/W Threshold At this moment, the image is still displayed in black and white. The black and white raster feature is great for tracing logos, text, or simple high contrast images that only appear in a single color. You can adjust the threshold of what’s considered black, and what’s considered white by selecting your image and clicking “Threshold”.
Page 71: Vector Cutting
Vector Cutting Setting Vector Properties When a PDF file is imported into RetinaEngrave 3.0, the program automatically detects it as both a vector file and a raster file. Vector Color Tags allow you to create separate vector layers and keep track of them with a unique color. Each color will match an object in the workscreen.
Page 72 Passes This allows the operator to assign how many times the laser will complete a full cycle. Adding passes creates deeper cuts. Note that if you delete a vector line (by clicking “-“), set passes to “0” first. Show All Parameters This toggle switch displays or hides all possible vector tag as a series of color options.
Page 73 Combining Vector and Raster Engravings can be combined with vector cuts to create a variety of outcomes. A simple example is to engrave an image, and then cut the image out with a vector outline. In this case the laser will raster in the black fll and cut the red line.
Page 74: Designing With Retinaengrave 3
Designing With RetinaEngrave 3 RetinaEngrave 3.0 contains design tools to allow for custom designs within the software itself. Here you can design and create objects without accessing third-party design software. Adding Text Click the “T” icon and then click anywhere in the view window. You can now write your text. To cus- tomize your text, click on the text object you created and a new window will appear with options to adjust the positioning, size and font of your text.
Page 75 Text Positioning Text position can be quickly adjusted by clicking on one of the following options. Distribute Horizontally: Evenly arrange selected Text horizontally. Distribute Vertically: Evenly arrange selected text vertically. Align Left: Align text to the left. Align Center: Align text to center. Align Right: Align text to right.
Page 76 Text Transform Options Transform options allow the operator to alter the shape and skew of text. Move: Set X/Y coordinates. Scale: Manipulate the scale of text, separately, in width and height. Rotate: Rotate text a set number of degrees, up or down. Skew: Skew the angle of text by a set number of degrees on the X and Y axis.
Page 77: Text Path Options
Text Appearance Select Font: Choose or change selected text font. Weight: Choose bold and italic options for selected text. Font Size: Choose font size for selected text. Alignment: Align or justify selected text left, right or center. Spacing: Set pacing or characters, word blocks and line spacing. Sizing: Lock all sizing options (Fixed) or allow custom alterations (Auto).
Page 78: Creating Objects In Retinaengrave 3
Convert to Raw Path Convert a path or non path layer to a new path. This is similar to Convert to Path with some important differences. With Convert to Raw Path new path objects are always created regardless of the type of the original layer and transforms are preserved.
Page 79 Ellipse (E) Angles: Input custom angles Shape Open: Click for open ellipse. Closed: Click for closed ellipse. Pie: Click for pie shaped ellipse. Triangle, Polygon & Star Points:Slide bar to create polygons with multipoints (3 to 25). Corner: Slide bar to curve corners Advanced Settings: Clicking the icon opens a new popup window.
Page 80 Round: Create rounded corners. Round2: Create inverted rounded corners. Bevel: Create beveled corners. Inset: Create inset corners. Fancy: Create fancy corners Autoscale Corners: Toggle autoscale corners on and off. Uniform Corners: Click to ensure all corners have the same parameters. Plain Edges:Toggle plain edges on and off.
Page 81: Creating And Manipulating Shapes And Objects
Creating and Manipulating Compound Shapes & Objects Operators can combine and modify shapes and objects to create unique compound shapes and objects with these functions (see also Modify): Split Selection (Shift+Ctrl+G) Split up a previously created compound shape or object that has been Unioned with other shapes. Select the compound shape and choose Split Selection.
Page 82: Creating And Converting Vector Paths
Creating & Converting Vector Paths A vector path indicates the line the laser moves along while cutting. For a simple line, the path is a clear route from Point A to Point B. More complicated paths, and shapes, can be created using the following options in the Modify drop-down window: Vectorize Border Use to create a vector path of the border of an object.
Page 83: Positioning The Laser Head (Jog)
Relative positioning is relative to the laser head. The red dot from the laser will be considered the top left corner of an image. This makes positioning easier without the use of the Muse camera system. Absolute positioning is the default mode and will directly translate the object’s location on the comput- er workspace to the respective location on the laser bed.
Page 84: Stopping The Laser
Muse systems. 6. Unplug Power. You can also simply unplug the power cord of the main Muse unit. This should be a last resort method for emergencies as the other methods are quicker to access and prevent pulling on cords and connections.
Page 85: Mouse Controls
Mouse Controls A. Drag ‘n Drop Click and hold a design file and then drag it into the workspace. You will be invited to “Drop anywhere!”. Once uploaded, click and hold the left mouse button and drag the mouse to move the object in the workspace.
Page 86: Camera Operations: Capture Workspace
Camera: Capture Workspace Use the onboard camera to capture your workspace to align your design. Figure 7.18 1. Place material in center of laser bed. 2. Position the laser head above the material and use the focus billet to focus the cone above the material surface.
Page 87: Camera Operations: Vector Trace
Camera:Vector Trace Use the onboard camera to capture your workspace to align your design. Figure 7.19 Tape MASKING TAPE OVER WORK AREA 1. Choose your material, and prep. Flat objects work best, and we suggest you place masking tape (paper tape) on the surface before marking with a pen (sharpie). Don’t allow the masking to tape to overlay on the material when applying more than one strip.
Page 88: Camera: Maintaining Your Camera
Follow the “Correcting Offset Camera Calibration” instructions below. Camera: Height Calibration Muse can detect the height of the material using the camera features. It is possible, however, that the height calibration can be jarred out of alignment. To check height calibration, follow these instructions: Height Calibration Test 1.
Page 89: Camera Operations: Position Calibration
Camera: Position Calibration This tool allows you to set image offsets at multiple points around the camera snapshot. Whenever the snapshot function is used on materials of similar height, this calibration will be used to fine tune the camera result. You may need to add additional calibration for materials of different heights. 1.
Page 90: Materials Testing
Muse can also engrave on tile, stone, glass, and other hard surfaces. Muse is not designed to cut metal of any type. If you have any questions whether a material is suitable for a CO2 laser, contact the material manufacturer before use.
Page 91: Section Viii. Hardware & Maintenance
SECTION VIII. HARDWARE & MAINTENANCE With a little care and maintenance, your Muse Laser Cutter will remain clean and continue to run at top efficiency for years to come. Be aware of all safety and maintenance issues with your machine by following all the safety instructions in this manual.
Page 92: Replacing Laser Tube Steps
Replacing Laser Tube Steps 1. Power Off Machine: Power off and unplug your unit. Wait at least 1 hour for capacitors to discharge. 2. Disconnect Water: Detach the water tubes from their connectors on the laser tube and drain the water into a bucket. 3.
Page 93 8. Reattach Universal Laser Pin Connector: Reverse step 8. Screw the universal laser pin connector onto the aperture end of new laser tube and clip the connector back to the other end of the laser tube. 9. Place New Laser Tube: Place the new tube into the rubber holders in the same orientation as the old tube was in when it was removed (with the glass coils oriented to the RIGHT when facing the machine).
Page 94: Belt Installation
Belt Installation The belts on your laser system are a consumable item and will eventually stretch beyond a usable length or break. You can contact Full Spectrum Laser support for replacements. SHOCK WARNING! The capacitors in the power supply retain power even after turning the laser off. To ensure your safety, turn off the laser, remove the power cord and wait at least 1 hour before accessing the power supply.
Page 95: Focus Lens Replacemen
5.0” lens is for cutting thick foam. it is also a good lens for engraving into deep bowls, when more room is needed. *This is the included lens for Muse Technical Support is available from 8am to 5pm (PST) M - F at support@fslaser.com.
Page 96: General Maintenance
General Maintenance Before Every Job: - Always be sure your water, air, exhaust, and power systems are properly assembled and operating normally. - Be sure that the machine and workspace are clutter-free. - Be aware of any material warnings and that you are working in a well-ventilated workspace. - Check that your fire extinguisher is up to regulation and is easily accessible.
Page 97: Appendix A: Coolbox
3. Attach Adapter Plate: Using the 2.5mm hex key and the two (2) screws saved from removing the exhaust plate (see step 2), attach the adapter plate on the back of your Muse, where the old exhaust plate was.
Page 98 7. Connect Air Assist Hose to Coolbox: Disconnect the air assist hose from your existing air pump. Do not disconnect the other end of the air assist hole from your Muse. Next, attach the air assist hose to the “Air Out” port on your coolbox.
Page 99: Appendix B: Rotary Installation
Appendix B: Rotary Attachment Installation The Full Spectrum Laser Hobby Advanced Rotary Attachment is an accessory to the Muse Laser System and is not included with the base purchase. You can order the rotary attachment from the Full Spectrum Laser website at http://fslaser.com/Products/LaserAccessories. The rotary attachment is capable of engraving on objects from 0.25in diameter.
Page 100: Appendix C: Using The Rotar
Appendix C: Using the Rotary Attachment The rotary attachment is designed to be used within the laser case, however its maximum engraving diameter can be increased by modifying your laser system’s bottom panel. Please be aware that any system modifications must be performed by an authorized technician and in accordance with all applicable state and federal laws.
Page 101: Appendix D: Warranty Information
Appendix D: Warranty Information Within the first 30 days, Full Spectrum Laser will replace or repair any defective parts free of charge and pay for ground shipping of parts. Overnight shipping is available at extra charge. Outside the first 30 days, Full Spectrum Laser will replace or repair any defective part within the warranty period free of charge but shipping charges are the responsibility of the customer.
Page 102: Appendix E: Customer Support
Appendix E: Customer Support Full Spectrum Laser provides the best customer support in the industry. Contact us if you have any questions or issues with your Muse Laser Cutter. We can also offer convenient purchasing of accessory upgrades and replacement of consumable items. Refer to this sheet for all your customer support and reordering needs.
Page 103: Appendix F: Workflow Checklist
The RetinaEngrave 3.0 software works with your Muse to create a simple and intuitive set of operations that is easy to learn and use. With experience, you will find your Muse achieving amazing results following this procedure. Use this Project Workflow List for the “best practice” sequence for any project and follow the step-by-step instructions from start to finish.
Page 104: Appendix G: Focus Lenses
You can order new or replacement lenses at http://fslaser.com/Products/LaserAccessories. 2.5” Focus Lens Full Spectrum Laser’s Pro-Series comes standard with a 2.5” lens which is good for cutting up to ¼” of material and engraving detail to around 8pt fonts with a 90w tube. Other lenses are also available that offer different levels of precision, depending on the goals of the project.
Page 105 Join the Full Spectrum Laser Community Full Spectrum Laser invites you to join our community of hobby makers and professional manufacturers through our social media channels (Facebook, Twitter, Tumblr, etc.). We always have something positive to say about hobby maker culture or the industry we work in. You can follow us as we cross the country going to conventions and maker events or just check out all the awesome stuff we make.
Page 106 Have you hit the limits of your output quotas and want to see how the professionals do it? Step up to Professional Grade with Pro-Series by Full Spectrum Laser. Our Pro-Series C02 and Fiber Laser Cutters take your production to the next level.

Full Spectrum Laser Muse User Manual

Muse Table of Contents

Section I. Safety First

Section II. Unboxing Your Muse

Section III. Installation & Assembly

Section IV. Tests & Adjustments

Section V. Touch Screen Interface

Section VI. Software

Section VII. Operations

Section VIII. Hardware & Maintenance

Appendix A: Coolbox

Appendix B: Rotary Installation

Appendix C: Using the Rotar

Appendix D: Warranty Information

Appendix E: Customer Support

Appendix F: Workflow Checklist

Appendix G: Focus Lenses

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Table of Contents