What Is A Netcom; Who Do I Contact For Technical Support; What Are The System Requirements For Netcom; Operating System Requirements - Mitsubishi Electric Netcom 2 User Manual

Mitsubishi Netcom User Manual

1. What is a Netcom?

A Netcom is a standalone UPS peripheral used for UPS monitoring, event management,
SNMP interfacing, and critical event notification. It consists of a small computer with a serial
interface for connecting to and communicating with a UPS, and an Ethernet interface for
connecting to your local network. The Netcom has its own embedded web server to allow you to
monitor the status of the UPS using a Web browser. Event management is also configured and
performed on the Web Server. It supports the Simple Network Management Protocol (SNMP) for
integration with a Network Management System and Telnet for configuration.
You can configure the Netcom to perform appropriate actions when an event is detected
including email and remote computer shutdown. The included Remote shutdown agent runs on
one or more remote computers and communicates with the Netcom to allow remote shutdown of
up to 24 computers powered by the UPS. An optional component, the Netcom Forwarder, runs
on a remote computer to allow the Netcom to shut down additional computers.

2. Who do I Contact For Technical Support?

Support group for help configuring and using Netcom or any Mitsubishi UPS product

3. What are the System Requirements for Netcom?

The Netcom runs as a standalone unit. It includes a 120-volt AC power source, and a
DE9 to RJ45 communications cable for connecting to the UPS. A standard network cable for
connecting to the local Ethernet network must be provided.

3.1 Operating System Requirements

The remote shutdown agents will run on the following operating systems:
Windows 2000
Windows 2003
Windows XP
Linux Red Hat 7.3, 8.0
Red Hat Enterprise 2.1 ES (update 5), 3.0 ES (update 4)
SLES 9.0
HP-UX 11.0, 11i v1, 11i v2
Sun Solaris 8
Novell Netware 6
IBM AIX 4.3, 5.2
Mac OS X

3.2 Web Browser Requirements

Supported web browsers include:
Internet Explorer 6.0 or higher
The Netcom requires Macromedia Flash 6.0 or higher.

3.3 Special Requirements for Web Browsers

In some instances, the caching on a Web Browser can cause the current page not to be
updated while navigating on the Netcom user interface. For example, while viewing the Event Log
Page you might click on the Variables menu option but still see the Event Log page. If this
Rev 3 02/24/2009
Contact the Technical
Phone 724-778-5111
Fax 724-778-3146
Email DiamondLink@meau.mea.com
Web http://www.meppi.com
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