Trouble Shooting; Ozone Trouble Shooting - Hellenbrand PM6 IC Storm 10 Manual

PROBLEM
1. Control valve stalled in regeneration
2. Blank or incomplete LCD display
3. Control does not display correct
4. No "filtering" display when
water is flowing
5. Control valve regenerates at
wrong time of day
6. Odor bleedthrough
7. Momentary reduction of water
pressure at the start of regeneration
SYMPTOM
1. Ozone unit does not turn on
2. Unit keeps blowing fuses
3. Unit turns on, but no ozone output
8

TROUBLE SHOOTING

A. Motor not operating
B. No electric power at outlet
C. Defective transformer
D. Defective PC board
E. Broken drive gear or drive cap assembly
F. Broken piston retainer
G. Broken main or regenerant piston
A. Transformer unplugged
B. No electric power at outlet
C. Defective transformer
D. Short in meter
E. Check battery, should be greater than 3 volts
F. Defective PC board
A. Power outage > 2 years
time of day
B. Power outage < 2 years, time of day flashing,
battery depleted
A. Bypass valve in bypass position
B. Meter connection disconnected
C. Restricted/stalled meter turbine
D. Defective meter
E. Defective PC board
A. Power outages
B. Time of day not set correctly
C. Time of regeneration incorrect
D. Control valve set at "on 0"
(immediate regeneration)
E. Control valve set at NORMAL + on 0
A. Test for Hydrogen Sulfide (H
A. Head of air being expelled to drain
OZONE GENERATOR TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
A. Unit not wired correctly to relay
B. Unit not programmed correctly
C. Blown fuse
A. Electrical short in unit
B. Incorrect fuse value and type are
being used
C. Unit is connected to improper power
source
A. Cell is plugged with a build-up of nitrous
byproducts and particulate matter. Usually
caused by the lack of proper air preparation
B. Water has been allowed to back up into cell
C. Frequency driver high voltage lead(s)
is not connected to ozone cell(s)
D. Frequency driver is defective
CAUSE
S) on site.
2
CORRECTION
A. Replace Motor
B. Repair outlet or use working outlet
C. Should provide 12 volts when plugged into outlet,
if not, replace transformer
D. Replace PC board
E. Replace drive gear or drive cap assembly
F. Replace drive cap assembly
G. Replace main or regenerant piston
A. Connect to power
B. Repair outlet or use working outlet
C. Should provide 12 volts when plugged into outlet,
if not, replace transformer
D. Unplug meter from PC board, if LED lights appropriately,
replace meter assembly.
E. Replace battery if less than 3 volts
F. Replace PC board
A. Reset time of day, replace lithium coin type battery
on circuit board
B. Reset time of day, replace lithium coin type battery
on circuit board
A. Put bypass valve in service position
B. Connect meter to PC board
C. Remove meter & check for rotation, clean foreign material
D. Replace meter
E. Replace PC board
A. Reset control valve to correct time of day
B. Reset to correct time of day
C. Reset regeneration time
D. Check control valve set-up procedure
regeneration time option
E. Check control valve set-up procedure
regeneration time option
A. Hydrogen Sulfide bleedthrough
1. Increase frequency of ozone recharge
2. Exceeding flow rate specification - see page 6
3. No ozone present - see Ozone Generator troublshooting
B. No Hydrogen Sulfide after unit
Bacteria is source of odor rather than H2S, chlorinate
distribution plumbing and flush completely
A. Reprogram regeneration to a time when water is not
being used
CORRECTION
A. See wiring diagram on page 18
B. See program on page 11. Relay should be programmed
on Time. Usually set to 19 minutes. Duration
should be programmed for 2 minutes less than length
of time to draw ozone to top of filter bed.
C. Replace fuse with equally rated fuse, see page 18
A. Visually inspect unit, and check for loose connections.
Inspect printed circuit board for burn marks. Inspect
high voltage wire from printed circuit board to ozone
cell for disconnection or burn marks. Repair any and
all problems prior to placing unit in service or contact
factory for service information
B. Replace with appropriate size/type fuse. Refer to
Spare/Replacement parts for replacement part
information on page 18
C. Refer to ozone generator manual for correct voltage
requirements
A. Rinse cells with warm water and dry completely
before replacing
B. Replace cell/check valve
C. Connect lead(s) to Corona Discharge Cell(s)
D. Replace circuit board driver