Seaga INFINITY I4S Service And Parts Manual

Seaga INFINITY I4S Service And Parts Manual

4-wide and 5-wide ambient and refrigerated models

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4-Wide and 5-Wide
Ambient and Refrigerated models
SERVICE and PARTS MANUAL
700 Seaga Drive, Freeport, IL 61032, U.S.A.
visit: seagamfg.com
email: info@seagamfg.com
1
Revision 22
13.10

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  • Page 1 4-Wide and 5-Wide Ambient and Refrigerated models SERVICE and PARTS MANUAL 700 Seaga Drive, Freeport, IL 61032, U.S.A. visit: seagamfg.com email: info@seagamfg.com Revision 22 13.10...
  • Page 2: Equipment Inspection

    +44(0)113 246 7525 Fax email: customercare@seagamfg.com email: service@seaga.co.uk email: service@seagaindia.com Seaga Manufacturing, Inc. Seaga UK Ltd. Seaga India Pvt Ltd. 700 Seaga Drive 5 Leodis Court, David Street 309A, MIE Freeport, IL 61032 U.S.A. Leeds, LS11 5JJ UK Bahadurgarh, Haryana 124507 seagamfg.com...
  • Page 3: Specifications

    SECTION 1 SPECIFICATIONS US Version 115 V 4 Wide 5 Wide Specifications Ambient Refrigerated Ambient Refrigerated Height 72” 72” 72” 72” Width 35” 35” 39” 39” Depth 37” 37” 37” 37” Floor Space 8.75 Sq. Ft 8.75 Sq. Ft. 9.75 Sq. Ft. 9.75 Sq. Ft. Packing Size 56.27 Cu.
  • Page 4: Physical Characteristics

    Compliant with US ADA standards for vending equipment. ENVIRONMENT  Indoors only; Infinity Xtreme versions available from your Seaga distributor for outdoor use. ELECTRICAL REQUIREMENT US version requires one (1) 115 VAC 12 Amps grounded outlet. EU version requires one (1) 230 VAC 12 Amps grounded outlet.
  • Page 5 CAUTION: Certain procedures described in this manual require electrical power to the vending machine. Only trained personnel should perform these functions. Use extreme caution while performing the procedures marked with the voltage symbol shown here: CAUTION: Certain procedures described in this manual require a qualified, trained technician to perform the particular task at hand.
  • Page 6 Now place the machine into its final location. Using a level on the top of the machine, adjust the leveling legs for proper level both side to side and front to back. A good point to keep in mind is the shorter the leveling legs are kept to achieve proper leveling, the more stable the machine will be.
  • Page 7: Installation

    SECTION 2 INSTALLATION CAUTIONS Your vendor is intended for indoor use only. Excessive heat, cold or humidity levels will void your warranty; install only in climate controlled, indoor environments. For indoor machines the temperature range must be no higher than 32°C/90°F and no lower than 10°C/50°F with a relative humidity (Rh)level of no greater than 40%.
  • Page 8: Door Clearance

    To increase the length of the Helix Coil, plastic Product Pushers can be snapped on the end. Product Pushers can be purchased from Seaga’s Customer Care team. Note: We suggest that you always partially fill the vendor with product and perform at least five (5) test vends. Test vends can be performed easily by entering Service Mode and using the Diagnostics/Motors to select the selection to test.
  • Page 9: Product Pushers

    Packaging such as this benefits from the extra momentum from the product pushers to keep the flaps from hanging up the product on the spiral. Product pushers are available from Seaga’s Customer Care and Parts department. The pusher is installed approximately ½ inch (1.5 cm) from the end of the coil with the tab extending forward (see Fig. 6).
  • Page 10 REFRIGERATION If you purchased a refrigerated model, please see special information throughout the manual regarding refrigeration, settings and other information. The refrigeration system consists of a Compressor, Relay Circuit, Accumulator, Condenser, Condenser Fans, Evaporator, Evaporator Fan and Air Duct. The entire refrigeration system is modular and has a separate internal power cord, which is plugged into the panel provided at the lower area below the bottom tray.
  • Page 11: Operation

    REFRIGERATION STATUS DISPLAY Use the “10” key on the Keypad to display the following indications of the refrigeration system on the LCD Display: Figure 7 – Refrigeration Indicators on LCD Display Delayed Start Mode – door switch is not being engaged;...
  • Page 12: Service Mode

    SERVICE MODE ↑ NEXT OR INCREASE ↓ PREVIOUS OR DECREASE F=ENTER G=EXIT Navigation of the Service Mode Menu BUTTON FUNCTION ↑ Button This key is used to increase a numeric value, or move forward through the various service mode functions. ↓...
  • Page 13: Entering Service Mode

    ENTERING SERVICE MODE To enter into service mode, open the vendor door and Press the Menus Button (Fig. 10). After pressing the Service mode switch the controller will beep twice and the display will change to show “Service Menu” on the first line and “Prices” on the second line (Fig.
  • Page 14: Service Mode Menus

    TO EXIT SERVICE MODE The controller will remain in service mode as long as the user keeps using the keypad to move through the various service mode MENUS. The controller will automatically exit service mode and return to sales mode if any of the following occur: 1) The user is inactive for more than 1 minute 2) The user presses the EXIT key (G).
  • Page 15: Diagnostics Sub-Menu

    In order to enter the price, Press the corresponding number. For example, if the Price of a Selection is $0.75, then Press “7” and “5”. Press F to accept the value; G to exit to the main menu. Note: Discount prices can only be set using a Seaga Smart Card.
  • Page 16 Fig. 11 Fig. 12 AUDIT SUB-MENU AUDIT MENUS -The Audit Menu is used to track the machine operation in all aspects but not limited to the transactions. Displays Total Amount of Coins inserted during Audit 3. 1 Coins In transactions (↓) 3.
  • Page 17: Settings Sub-Menu

    SETTINGS SUB-MENU SETTINGS - This menu is used to Setup the features of the machine. Set Time on the 4.1.1 Time Settings 4. 1 Clock machine (↓) (↓) Set Date on the 4.1.2 Date machine (↓) Set Day of the 4.1.3 Day of Week week –...
  • Page 18 Fig. 13 *Total Value Dispensed and Total Value Inserted is a cumulative total for each coin. Revision 22 13.10...
  • Page 19: Advanced Sub-Menu

    Seaga customer care. Auto Defrost 5.8.1 ON/OFF Use number keys to enter Duration and Intervals per day. This should only be changed under advisement of a trained service provider or Seaga customer care. Formats 5.9.1 Date Format – US style mm/dd/yy or European Style dd/mm/yy 5.9.2...
  • Page 20: Exit Service Mode

    SECTION 4 SMARTWARE V2.2.5 The Seaga Smartware setup utility enables Setup smart cards to be used to set the configuration of the new generation of Seaga vending machine controller boards. The utility works in conjunction with a USB smart card reader.
  • Page 21 General Operations Read Seaga Smart Card – read an existing smart card Write Seaga Smart Card – programme a card with the current settings Save to File – save the complete settings to a text file Load from File – restore previously saved configurations Check Website for Latest Version –...
  • Page 22 CONFIGURATION PAGE (continued) Machine Selection / Basic Settings Use the Machine Type “pull-down” to select a standard machine configuration, or select a specific VMC type. Multivend, Forced Vend, Accept Tokens/Coupons and Sound ON – check the option to enable the corresponding feature.
  • Page 23 PRICES PAGE Depending on the machine configuration, up to 80 Price Boxes will be displayed for the machine. To set a particular price type the value, in cents/pence, into the corresponding price box. To set ALL the prices to the same amount, enter the amount in the ALL Price box and click the Set All Prices button. The VMC can hold prices for the Main Machine and also up to three Satellite (MDB USD) machines –...
  • Page 24 PRICES PAGE (continued) Discount Prices Select Discount Prices using the Price Bank pull-down. The VMC can operate at discounted prices between the Discount Start Time and Discount End Time points - refer to the “Timed Events” section. Revision 22 13.10...
  • Page 25 PRICES PAGE (continued) Meal Deals These are multiple selections that may be offered at a discount price for the group of selections. Meal deals are selected using the special selection prefix “GG” followed by the 1 – 10 key. The Meal Deal price is charged to the customer and multiple products are vended as specified.
  • Page 26 INTERNATIONAL PAGE Language Select the default language for the display using the pull-down list. One language option is EEPROM. This language bank may be edited for special configurations and non-supported languages. Refer to the Text Messages page for more details. Currency Display Choose the desired currency Symbol and the number of Decimal Places to be displayed.
  • Page 27 PAYMENT PAGE Payment Devices Check the corresponding boxes to turn Card, Coin and Bill payment on Executive – check this box to operate with an Executive / Protocol-A coin changegiver. Coin Changegiver Check the Enabled box to allow the corresponding coin to be accepted normally, and the Enabled in Exact Change box to allow this coin to still be accepted when the machine is in Exact Change mode.
  • Page 28 SPACE to SALES PAGE Stock Links Where more than one selection contains the same product it is possible to link these selections together so that if one selection is sold out the product can be dispensed from another selection. This is particularly useful for increasing the effective stock for Meal Deals, and for Can/Bottles operation.
  • Page 29 HOT BUTTONS (Space to Sales Page) Hot Buttons Check the “Active Button” to use Hot Buttons. Hot Buttons replace the standard keypad selections with up to 5 direct, single button selections. For capacity the Space To sales links allow multiple internal spirals to stock the same product. In the above example Hot Button 1 selects effectively Tray A.
  • Page 30 DISPLAY MESSAGES PAGE VMC Text Messages This window displays the text held in EEPROM for an alternate language set. To Edit the VMC Text Messages use the Save to File button to save the text to a particular file . This file can be edited using Notepad and then reloaded using the Load from File button.
  • Page 31: Advanced Page

    ADVANCED PAGE Build Configuration This section allows the tray options to be defined for the particular machine. Select the number of columns for a particular tray, the Motor Type as below, the overall run Timeout in seconds for the motor and whether a Sold Out switch is fitted.
  • Page 32 REFRIGERATION PAGE Zone n ON – check the appropriate boxes turn refrigeration control ON for the Zone Low Limit / High Limit Temperatures – set the upper and lower temperature limits for the zone. Note: the VMC internally works in 0.5C steps so exact Fahrenheit figures may be adjusted to the nearest 0.5C step. Auto Defrost Check the box to turn automatic defrosting ON.
  • Page 33 TIMED EVENTS PAGE Version 1.10 and later Premier VMC software supports up to 32 separate timed events. Each event can be set to occur between the START and END times for the selected days of the week. Event times may overlap. Each Event can then have the following actions (more than one selection may be applied) Timed Lockout Refrigeration Energy Saving Mode...
  • Page 34: Appendix 1 - File Formats

    Appendix 1 – File formats Both Audit and Temperature Logging Cards are saved to .csv (comma separated value) format files that can be imported into a number of packages, including Microsoft Excel. Records are tabulated with a title to each column. Example Audit File –...
  • Page 35: Delivery System

    SECTION 5 DELIVERY OF PRODUCT DELIVERY SYSTEM Your vendor consists of the Keypad, 2 Line VF Display, Driver Motors, Product Trays, Helix Coils and Delivery Bin. The customer inserts money and enters their selection on the Keypad. The selection's Driver Motor turns the Helix Coil that vends the product into the Delivery Bin.
  • Page 36 VIGILANT VEND SENSOR SYSTEM The Vigilant vend sensor system is a series of infrared sensors that send a beam of light across the delivery bin. If this beam is broken by a product, the machine knows that an item was delivered to the customer. If this beam is not broken, the machine assumes that nothing was vended and turns the selection spirals by ¼...
  • Page 37: Error Codes

    ERROR CODES Motor Diagnostic Errors: Motor did not Home Reserved Motor is Stuck at Home Reserved Low Current (Motor did not move) Over Current (Hard Error) Motor not detected Machine Error Codes: 01 – 80 Motor fault from Selection A1 to Selection H10 100 - Coin Changer not connected 110 -...
  • Page 38 NO DISPLAY ON THE FRONT PANEL Harness may be unplugged Faulty display harness Transformer fuse blown Display board defective Restart machine SELECTION WILL NOT VEND Disconnected tray wire harness Detection system may be blocked, if enabled Vend mechanism binding on tray Product jammed Tray or Motor connection unplugged or faulty connection Defective motor...
  • Page 39 My machine will not take in bills but accepts change ok. Several options here but the most common especially when first setting up the machine is that there is not enough change in the changer. By looking at the display it will give you a clue as to what may be wrong. If the display reads “Please Insert Exact Money….”...
  • Page 40 for overnight to insure it completely defrosts. Be prepared in case the defrost water pan overflows on the floor. You may need to set some towels around and under the machine to catch any overflow. After the machine is thawed completely out you will want to check the temperature settings to insure they are not set too cold. You may also enter the Advanced menu and check the defrost settings.
  • Page 41 Parts List ITEM PART NO. DESCRIPTION SAI88002 CABINET (5-WIDE AMBIENT) SAI70006 CABINET (4-WIDE AMBIENT) STI900 RAIL, TRAY, LEFT STI901 RAIL, TRAY, RIGHT STI573A LEGS SAI778 SUPPORT, DOOR HAI705 LEVELER, LEG SAI88004 ASSEMBLY, ELECTRICAL BOX STI70039 PANEL, WIRING DIAGRAM STI70034 COVER, TRANSFORMER HAC910 SPLIT NUT, T-HANDLE LOCK STI87038...
  • Page 42 Parts List ITEM PART NO. DESCRIPTION SAI87001 CABINET, INSULATED (5-WIDE REFRIGERATED) SAI84007 CABINET, INSULATED (4-WIDE REFRIGERATED) SAI793 ASSEMBLY, ELECTRICAL PANEL SAI764A ASSEMBLY, DOOR SUPPORT ROLLER STI573A LEGS HAI705 LEVELER, LEG SAI781A SUPPORT, DOOR STI58022 GRILL STI579 RAIL, BEVERAGE TRAY, LEFT/RIGHT STI900 RAIL, SNACK TRAY, LEFT STI901...
  • Page 43 Parts List ITEM PART NO. DESCRIPTION SAI89002 ASSEMBLY, MAIN CABINET STI901 RAIL, SNACKS TRAY, RIGHT HAI705 LEVELER, LEG STI573A LEGS SAI778 SUPPORT, DOOR SAI804 ASSEMBLY, ELECTRICAL PANEL PLI613 KNOB, BLUE STI89007 COVER, ELECTRICAL PANEL STI57038 BRACKET, SPLIT NUT MOUNTING HAC910 SPLIT NUT, T-HANDLE STI900 RAIL, SNACKS TRAY, LEFT...
  • Page 44 Parts List ITEM PART NO. DESCRIPTION SAI88012B ASSEMBLY, DOOR (5-WIDE AMBIENT) SAI70003A ASSEMBLY, DOOR (4-WIDE AMBIENT) ELC909 T-HANDLE PLI940 FRAME, DELIVERY DOOR PLI939 BEZEL, COIN RETURN SAI780 ASSEMBLY, HINGE, BOTTOM SAI87033 ASSEMBLY, GUIDE COIN BOX SA87038 TRAY, COIN RETURN SAI87035 ASSEMBLY, COIN BOX SAI809 ASSEMBLY, DELIVERY BIN (5-WIDE AMBIENT)
  • Page 45 Parts List ITEM PART NO. DESCRIPTION SAI87009 ASSEMBLY, DOOR, INSULATED (5-WIDE) SAI84009 ASSEMBLY, DOOR, INSULATED (4-WIDE) ELC909 T-HANDLE PLI936 BEZEL, KEYPAD PLI939 BEZEL, COIN RETURN SAI780 ASSEMBLY, HINGE, BOTTOM SAI87033 BRACKET, COIN BOX SAI87038 TRAY, COIN RETURN SAI87035 ASSEMBLY, COIN BOX SAI87031 ASSEMBLY, ELECTRICAL DOOR, REFRIGERATED SAI773A ASSEMBLY, COIN RELEASE ELI900...
  • Page 46 Satellite Door Assembly Parts List ITEM PART NO. DESCRIPTION SAI89006 ASSEMBLY, DOOR HAC909 T-HANDLE PLI940 FRAME, DELIVERY DOOR SAI780 ASSEMBLY, HINGE, BOTTOM STI70058 COVER, DOOR LOCK PLI2082 CAP, TUBE, LED HAI990A TUBE, LED SAI777 ASSEMBLY, HINGE, TOP GLI953A GLASS (5-WIDE AMBIENT) HAI990 TUBE, LED SAI809A...
  • Page 47 Refrigeration Deck Assembly Parts List ITEM PART NO. DESCRIPTION STI87029 TRAY, REFRIGERATION DECK SAI87011 DECK HOUSING SAI87051 ASSEMBLY, EVAPORATOR HOUSING REI819 CONDENSER REI830 EVAPORATOR SAI87013 DOOR REFRIGERATION DECK SAI87013 TRAY EVAPORATOR STI87030 TRAY, CONDENSATE STI578 BRACKET, CONDENSER MOTOR STI87019 BRACKET, LATCH CLAMP REI872 COMPRESSOR REI612...
  • Page 48 Ambient Delivery Bin Assembly Parts List ITEM PART NO. DESCRIPTION SAI70009A DELIVERY BIN ASSEMBLY (5-WIDE) SAI70021A DELIVERY BIN ASSEMBLY (4-WIDE) SAI775 VEND SENSOR ASSEMBLY, RIGHT SAI779 VEND SENSOR ASSEMBLY, LEFT STI87055 ANTI-THEFT BRACKET (5-WIDE) STI58034 ANTI-THEFT BRACKET (4-WIDE) STI87049 PANEL, DELIVERY BIN (5-WIDE) STI58036 PANEL, DELIVERY BIN (4-WIDE) PLI943A...
  • Page 49 Refrigerated Delivery Bin Assembly Parts List ITEM PART NO. DESCRIPTION SAI87016 DELIVERY BIN ASSEMBLY (5-WIDE) SAI58010 DELIVERY BIN ASSEMBLY (4-WIDE) STI87055 ANTI-THEFT BRACKET (5-WIDE) STI58034 ANTI-THEFT BRACKET (4-WIDE) SAI775 VEND SENSOR ASSEMBLY, RIGHT SAI779 VEND SENSOR ASSEMBLY, LEFT Revision 22 13.10...
  • Page 50 Electrical Panel Assembly Parts List ITEM PART NO. DESCRIPTION STI87017 ELECTRIC PANEL ELI504A TRANSFORMER ELI946 FILTER ELI764 RELAY STI84018 SWITCH BRACKET ELI922 AUXILARY BOARD STI84019 POWER BOX STI84020 ELECTRICAL BOX FRONT PLATE ELI916 ON/OFF SWITCH ELI972 CIRCUIT BREAKER Revision 22 13.10...
  • Page 51 Vigilant Vend Sensor, Right Side Assembly Parts List ITEM PART NO. DESCRIPTION STI70086 SENSOR BRACKET PLI609A SPACER ELI974 EMITTER FAI922 Vigilant Vend Sensor, Left Side Assembly Parts List ITEM PART NO. DESCRIPTION STI70086 SENSOR BRACKET PLI609A SPACER ELI2169 DETECTOR FAI922 Revision 22 13.10...
  • Page 52 8 SpaceTray Assembly, Confectionery (Candy) ITEM PART NO. DESCRIPTION SAI84024 ASSEMBLY, WELDED TRAY FAI923 NUT, NYLOCK, M6 PLI802A WHEEL, TRAY HAI602 PIN, WHEEL, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING STI70010A PARTITION, TRAY ELC920 MOTOR PLI721C SHAFT, GEAR MOTOR PLI331 HUB, COIL, RETAINER PLI84001...
  • Page 53 10 SpaceTray Assembly, Confectionery (Candy) ITEM PART NO. DESCRIPTION SAI87041 ASSEMBLY, WELDED TRAY FAI923 NUT, NYLOCK, M6 PLI802A WHEEL, TRAY HAI602 PIN, WHEEL, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING STI70010A PARTITION, TRAY ELC920 MOTOR PLI721C SHAFT, GEAR MOTOR PLI331 HUB, COIL, RETAINER PLI87001...
  • Page 54 5 Space Tray Assembly, Snack Dual Coil ITEM PART NO. DESCRIPTION SAI87041 ASSEMBLY, WELDED TRAY FAI923 NUT, NYLOCK PLI802A WHEEL, TRAY HAI602 PIN, WHEEL, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING STI70010A PARTITION, TRAY ELC920 MOTOR PLI721C SHAFT, GEAR MOTOR PLI536 GEAR...
  • Page 55 4 Space Tray Assembly, Snack Dual Coil ITEM PART NO. DESCRIPTION SAI84024 ASSEMBLY, WELDED TRAY FAI923 NUT, NYLOCK PLI802A WHEEL, TRAY HAI602 PIN, WHEEL, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING STI70010A PARTITION, TRAY ELC920 MOTOR PLI721C SHAFT, GEAR MOTOR PLI536 GEAR...
  • Page 56 7 Space Tray Assembly, Beverage ITEM PART NO. DESCRIPTION SAI84028 ASSEMBLY, WELDED TRAY, 7-SELECTION ELC920 MOTOR STI70010A PARTITION, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING FAI923 NUT, NYLOCK PLI721C SHAFT, GEAR MOTOR PLI331 HUB, COIL, RETAINER PLI84002 STRIP, PRICE SCROLL, HOLDING FOR 7 SELECTION TRAY FAI882 SCREW...
  • Page 57 8 Space Tray Assembly, Beverage ITEM PART NO. DESCRIPTION SAI87040 ASSEMBLY, WELDED TRAY ELC920 MOTOR STI70010A PARTITION, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING FAI923 NUT, NYLOCK PLI721C SHAFT, GEAR MOTOR PLI331 HUB, COIL, RETAINER Pli87001A STRIP, PRICE SCROLL, HOLDING FAI882 SCREW FAI892...
  • Page 58: Limited Warranty

    Freeport IL 61032 Seaga will repair or replace, at our option, any covered part which meets the provisions herein during the warranty period. It is our discretion to replace defective parts with comparable parts. Seaga reserves the right to make changes or improvements in its products without notice and without obligation, and without being required to make corresponding changes or improvements in equipment already manufactured or sold.

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