Seaga ENVISION ENV5 Service And Parts Manual
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Seaga ENVISION ENV5 Service And Parts Manual

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700 Seaga Drive, Freeport, IL 61032, U.S.A.
1
Revision 1.EL980 22.2
visit: seaga.com | email: info@seaga.com

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  • Page 1 700 Seaga Drive, Freeport, IL 61032, U.S.A. Revision 1.EL980 22.2 visit: seaga.com | email: info@seaga.com...

  • Page 2: Introduction

    Once you have your vendor located, we suggest that you keep this manual for future reference, or you can view this manual online at www.seaga.com. Should any problems occur, refer to the section entitled “TROUBLESHOOTING”. It is designed to help you quickly identify a problem and correct it.

  • Page 3: Table Of Contents

    Table of Contents INTRODUCTION SPECIFICATIONS CAUTIONS LOADING PRODUCTS PRODUCT PUSHERS LOADING BAGGED OR BOXED ITEMS REFRIGERATION REFRIGERATION STATUS DISPLAY DISPLAY SERVICE MODE VMC – VENDING MACHINE CONTROLLER MENU HIERARCHY SERVICE MODE NAVIGATION DELIVERY SYSTEM PRODUCT TRAYS PRICE SCROLLS AND SELECTION LABELS VIGILANT VEND SENSOR SYSTEM TROUBLESHOOTING WIRING DIAGRAMS...

  • Page 4: Specifications

    SPECIFICATIONS Domestic (115 V) Specifications 4-Wide 5-Wide 5-Wide Ambient Ambient Refrigerated Height 72” 72” 72” Width 35” 39” 39” Depth 37” 37” 37” Floor Space 9 Sq. Ft. 9.75 Sq. Ft. 9.75 Sq. Ft. Packing Size 62.53 Cu. Ft. 62.53 Cu. Ft. Voltage (AC) 115V 115V...
  • Page 5 PHYSICAL CHARACTERISTICS • Finish: Powder Coat paint • Compliant with US ADA standards for vending equipment. ENVIRONMENT • Indoor only ELECTRICAL REQUIREMENT Domestic versions require (1) 115 VAC 12 Amps grounded outlet International versions require (1) 230 VAC 12 Amps grounded outlet STANDARD COIL CONFIGURATION Custom configurations available.
  • Page 6 CAUTION: Certain procedures described in this manual require a qualified, trained technician to perform the particular task at hand. These procedures will be marked with the attention symbol shown here: Fig. 1 – Exterior View ENV5C Media Window Display Window Front Door LCD Display Braile Backlit Keypad...
  • Page 7 1.) Remove Front and Back Door Protectors by removing four screws (2 front, 2 back) from the skid feet. (Fig. 2a) Remove screws, each side, front and back (4 screws total) 2.) On each side of the vending machine, remove four (4) screws from the front and back of the skid feet, remove plates.
  • Page 8 Fig. 4 - Interior View Control Board Service Mode Button Power Switch ENV5C/5B Refrigerated models, modular refrigeration deck. Revision 1.EL980 22.2...

  • Page 9: Cautions

    CAUTIONS Your vendor is intended for indoor use only. Excessive heat, cold or humidity levels will void your warranty; install only in climate controlled, indoor environments. For indoor machines the temperature range must be no higher than 32°C/90°F and no lower than 10°C/50°F with a relative humidity (Rh) level of no greater than 45%.
  • Page 10 DANGER! Risk Of Fire or Explosion. Flammable Refrigerant Used. Do Not Puncture Refrigerant DANGER - RISQUE DE FEU OU D’EXPLOSION. LE FRIGORIGÈNE EST INFLAMMABLE. Tubing. NE PAS UTILISER D’APPAREILS MÉCANIQUES POUR DÉGIVRER LE RÉFRIGÉRATEUR. NE PAS PERFORER LA TUBULURE CONTENANT LE FRIGORIGÈNE. DANGER! Risk Of Fire Or Explosion.

  • Page 11: Loading Products

    LOADING PRODUCTS To present your product in as an attractive and professional manner as possible, do not load any damaged items, and make sure items are facing forward for easy identification by your customer. Note: The size of the item being vended must be larger than the Helix Coil, but smaller than the Product Column to vend correctly.

  • Page 12: Product Pushers

    Packaging such as this can benefit from the extra momentum that the product pushers give to keep the flaps from hanging up the product on the spiral. Product pushers are available from Seaga’s Customer Care and Parts department. The pusher is installed approximately ½ inch (1.5 cm) from the end of the coil with the tab extending forward (see Fig.

  • Page 13: Refrigeration

    REFRIGERATION If you purchased a refrigerated model, please see special information throughout the manual regarding refrigeration, settings and other information. The refrigeration system consists of the Compressor, Relay Circuit, Accumulator, Condenser, Condenser Fan, Evaporator, Evaporator Fan and Air Duct. The entire refrigeration system is modular and has a separate internal power cord, which is plugged into the panel provided at the lower area below the bottom tray.

  • Page 14: Display

    DISPLAY The LCD Display (Fig. 9) is a character text display panel located on the front of your vending machine. The display interacts with the customer to show the amount of money entered into the vendor and the cost of their selection among other information as programmed. The display also shows the operator the Service Mode functions for setting the vendor.

  • Page 15: Vmc - Vending Machine Controller

    VMC – VENDING MACHINE CONTROLLER Enter Service Mode by pressing the MENU Button on the VMC Circuit board. (Fig. 11) Figure 11 – VMC and Menu Button Menu Button Revision 1.EL980 22.2...

  • Page 16: Menu Hierarchy

    SERVICE MODE NAVIGATION Use the 0 through 9 keys to access the various menus and sub-menus. Use the “ ” key on the keypad to Exit without changing or to go back (Previous). * = Exit or Next # = Save MENU HIERARCHY CONFIGURATION OPTIONS...
  • Page 17 1. PRICE PROGRAM Price Program is used to set the prices for All Items, by Row or by individual Selection. Save time and set All Items to the most common price, going back to Row or Selection for different prices as required. ALL ITEMS 1.
  • Page 18 COUPONS ALL ITEMS 1. Press Service Mode Button 2. Press 1 for Price Program Press 4 for Coupons Press 1 for Coupon1 (or corresponding number for additional coupons, up to Coupon5) Press 1 for All Items Press 1 to toggle On/Off Press # to Save changes Press to Exit to previous menu...
  • Page 19 Press 1 to toggle Item On/Off Press # to save the setting Press to exit to previous menu Press 4 to enter Coupon Value menu Press # to edit Coupon1 value Use the number keys to enter Coupon1 value Press # to save changes, or to delete Coupon value then # to Save Press to exit to previous menu...
  • Page 20 TOKEN BY SELECTION 1. Press Service Mode Button 2. Press 1 for Price Program Press 5 for Tokens Press 1 for Token1 (or corresponding number for additional coupons, up to Token5) Press 1 for All Items Press 1 to toggle to Off Press # to save changes Press to exit to previous menu...
  • Page 21 ***To delete a previously set Combo*** 1. Press Service Mode Button 2. Press 1 for Price Program Press 6 for Combo menu Press 1 for Combo1 menu (or corresponding number for additional combos, up to 10 options available) Press # to edit the Combo Press to delete the selection number Press # to changes...
  • Page 22 LOTTERY 1. Press Service Mode Button 2. Press 1 for Price Program Press 8 for Lottery Press 1 for Lottery Rate Press # to edit Use number keys to enter number of vends Press # to Save Changes Press to exit to previous menu Press 2 for Lottery Enable Press 2 to toggle between ON/OFF Press # to Save Changes...
  • Page 23 SELECTION (3) 1. Press Service Mode Button 2. Press 2 for Cash Counters Press 3 for Selection Use number keys to enter Selection number Press 1 to view Historical Count Press 2 to view Historical Cash Press 3 to Reset Count Press 4 to Reset Cash Press 5 to view Historical Card Press 6 to Reset Card...
  • Page 24 DATE/TIME 1. Press Service Mode Button 2. Press 4 for Configuration Press 1 for Date/Time Press 1 to change Date (MM/DD/YY) Press # to Edit Date Use number keys to enter Date in format shown Press # to Save changes Press to exit to previous menu Press 2 to change Time (HH:MM:SS) AM/PM...
  • Page 25 Press # to Save changes Press to exit to previous menu Press 3 to change one Selection Use number keys to enter Selection number Press 1 to toggle On/Off to set preferences Press # to Save changes Press to exit to previous menu Press 9 to change Autoreinstate status Press 9 to toggle between On/Off to execute preferences Press # to Save changes...
  • Page 26 AUTOREINSTATE This feature reinstates a selection after a vend failure, per the Vigilant Vend Sensor system. Normally, when an empty selection is detected during an attempted vend, that selection is recorded as inoperative and requires resetting before it can be vended again. Note: AutoReinstate affects both the host machine and all attached satellites.
  • Page 27 Press # to Save changes Press to exit to previous menu By using Space to Sales to join selections in By2’s or a Row or whichever choice is made, you have insured that this popular item is dispensing from multiple selections evenly and have allocated more capacity to a best seller to prevent sold out status and made your location more satisfied with your service.
  • Page 28 ADVANCED* A password is required to enter this menu. The factory default password is 2314. The following sub-menus are available under this sub-menu: • Beep Enable • Aux Menu • Optics Disables • Defrost Menu • Motor Type • Locker Light •...
  • Page 29 TEMP 1. Press Service Mode Button 2. Press 4 for Configuration Press 0 for Advanced Config Use number keys to enter password (2314) Press 4 for Temp menu Press 4 to toggle Snack, Cold or Cold H&S Press # to save changes Press to exit to previous menu SEL STYLE...
  • Page 30 Press 2 to increase by 1 hour until desired time is reached (1-12) Press # to save changes Press to exit to previous menu LOCKER LIGHT 1. Press Service Mode Button 2. Press 4 for Configuration Press 0 for Advanced Config Use number keys to enter password (2314) Press 8 for Locker Light Press 8 to toggle between Stay On and By Door...
  • Page 31 FORCED VEND Forces the customer to complete a purchase once they have made payment in any form. NOTE: If a customer chooses a Forced Vend selection and the motor fails, the customer will be allowed to escrow the credit. 1. Press Service Mode Button 2.
  • Page 32 FAST CHANGE Enables the vending machine to give change immediately after the customer makes a selection. If Fast Change is ON, it overrides the Multi Vend feature. NOTE: If “Optical Vend” is ON, the vend price of the product displays until a product drops. 1.
  • Page 33 OPTICAL VEND ALL 1. Press Service Mode Button 2. Press 5 for Options Menu Press 6 for Optical Vend Menu Press 1 for All Items Menu Press 1 to toggle between ON and OFF to set preference Press # to save changes Press to exit to previous menu OPTICAL VEND BY ROW...
  • Page 34 Ambient snack machines without a refrigeration system will display 36ºF. These temperatures may be adjusted; however, it is not advised without direction by Seaga Customer Care or an authorized technician. The optimal temperatures have been set according to NAMA specifications for optimal product safety.
  • Page 35 SENSITIVITY ADJUST 1. Press Service Mode Button 2. Press 5 for Options Menu Press 9 for Sensitivity Adjust Press 1 for All Items Press 1 to toggle through Low, Mid or High Press # to save changes Press to exit to previous menu Press 2 for Row Use keypad to select Row number Press 2 to toggle through Low, Mid or High...
  • Page 36 Use number keys to enter Password (2314) Press 1 for Discount Press 1 for All Items Use keypad to enter discount price for All Items Press # to save changes Press to exit to previous menu Press 4 for Interval1 (up to 4 Intervals may be chosen) Press 1 for All Items Press 1 to toggle ON/OFF Press # to save changes...
  • Page 37 DISCOUNT BY ROW NOTE: Make sure the All Items setting in the Discount Interval menu is set to OFF. See Discount All Items. 1. Press Service Mode Button 2. Press 6 for Advanced Menu 3. Use number keys to enter Password (2314) Press 1 for Discount Press 2 for Row Use keypad to enter Row number and discount price for the entire row...
  • Page 38 Press to exit to previous menu Press 7 for Enable Discount menu Press 7 to toggle Enable ON/OFF Press # to save changes Press to exit to previous menu DISCOUNT BY SELECTION NOTE: Make sure the All Items setting in the Discount Interval menu is set to OFF. See Discount All Items 1.
  • Page 39 Press # to save changes Press to exit to previous menu Press 6 for Stop Time menu Press # to edit Use number keys to enter Stop Time in 12-hr time format (HH:MM:SS) AM/PM Press # to save changes Press to exit to previous menu Press 7 for Enable Discount menu Press 7 to toggle Enable ON/OFF...
  • Page 40 NOTE: The Unconditional Acceptance set value is adjustable, but the maximum value is equal to the largest denomination of currency or coin accepted by the changer or validator. 1. Press Service Mode Button 2. Press 6 for Advanced Menu Use number keys to enter Password (2314) Press 3 for Unconditional Acceptance menu Use number keys to enter value Press # to save changes...
  • Page 41 Press # to save changes Press to return to previous menu Press 4 for Day menu Press 1 for Every Day Press 1 to toggle All Days ON/OFF Press # to save changes Press 2 for Monday menu Press 2 to toggle Monday ON/OFF Press # to save changes Use numbers 3-8 to complete the other days of the week using steps 14 thru 16.
  • Page 42 Press 2 to toggle Monday ON/OFF Press # to save changes Use numbers 3-8 to complete the other days of the week using steps 15 thru 17. Press to return to previous menu Press 5 for Start Time menu Press # to Edit Use number keys to enter Start Time in 12-hr time format (HH:MM:SS) AM/PM Press # to save changes Press...
  • Page 43 Press # to save changes Press to return to previous menu Press 6 for Stop Time menu Press # to Edit Use number keys to enter Stop Time in 12-hr time format (HH:MM:SS) AM/PM Press # to save changes Press to return to previous menu Press 8 for Lighting menu Press 8 to toggle Lighting ON/OFF...
  • Page 44 Press # to save changes Press to exit to previous menu Press 5 for Lighting menu Press 5 to toggle Lighting ON/OFF NOTE: Lighting ON turns lights off during Energy Saving interval Lighting OFF leaves lights on during Energy Saving interval Press # to save changes Press to exit to previous menu...
  • Page 45 Press 8 for Degrees menu Press 8 to toggle between F and C Press # to save changes Press to exit to previous menu CURRENCY This function allows you to change from Dollars to Rupees. 1. Press Service Mode Button 2.
  • Page 46 TEST RELAYS 1. Press Service Mode Button 2. Press 0 for Test Modes Press 1 to test relays Press 1 to test Relay1 Press 1 to toggle relay ON/OFF Press 2 to test Relay2 Press 2 to toggle relay ON/OFF Repeat steps 6 and 7 for remaining relays 3 thru 6 Press twice to exit to previous menu...
  • Page 47 ERROR CODE MESSAGES VMC Errors Error Message Description Possible Solutions VMC Settings Reset VMC has been reset to factory If a software upgrade has just been default. performed, the VMC has been reset to default settings. Change your prices and other settings as required.
  • Page 48 Motor Errors Error Message Description Possible Solutions Motor [Number] Errors One or more motor errors have Test vend selection motor and been detected. review information on motor open, short, home switch and jam conditions. Motor Under Voltage The detected motor voltage is not Test vend selection motor for high enough to run the selection correct operation.
  • Page 49 Coin Changer Errors Error Message Description Possible Solutions Coin Mech Inlet The coin changer has reported an Check changer tubes. See changer acceptor blockage. service manual. Coin Mech Tube Jam The coin changer has reported a Check changer tubes. See changer tube payout error.

  • Page 50: Delivery System

    Card Reader 1 and 2 Errors Error Message Description Possible Solutions Card RDR1 or 2 Comm VMC does not have Check MDB Harness to card reader. communication with the card Check for power on card reader. reader. Card RDR1 or 2 Err The card reader reports an error See card reader service manual.

  • Page 51: Vigilant Vend Sensor System

    REPLACE THE PRICE SCROLL Note that the word “STOP” showing in the price display is an indication that you should stop rotating the scroll as the end has been reached. Should the scroll end become disengaged from the tray, simply remove the Selection Label and reinsert the scroll end.
  • Page 52 Fig. 17 Vend Sensor System Red Indicator Light Product Bin Note: When performing Motor Tests without product loaded, it is a good idea to shut off the Vigilant system. Revision 1.EL980 22.2...

  • Page 53: Troubleshooting

    TROUBLESHOOTING 1. NO DISPLAY ON THE FRONT PANEL Harness may be unplugged Transformer fuse tripped Restart machine Faulty display harness Display board defective 2. SELECTION WILL NOT VEND Disconnected tray wire harness Viligent vend sensor may be blocked, if enabled Vend mechanism binding on tray Product jammed Tray or Motor connection unplugged or faulty connection...
  • Page 54 7. MACHINE WILL NOT COOL Press the “#” key on the keypad to get a temperature reading Verify that Temp Set is 43° F in Service Mode. Note: Setting the temperature too cold will put your evaporator at risk of freezing up. Verify that all fans are running Clean the condenser Remove your refrigeration deck and inspect for ice.
  • Page 55 My machine will vend a product, display Vend Error then give my money back or allow me take make an alternate selection. This indicates there is a problem detected with the vend motor. Each vend motor has a small micro switch inside that indicates when the motor has made one full revolution and returns back to what is referred to as the “home position”.
  • Page 56 Q: My machine will not cool. Make sure the machine programming is set up properly. Factory setting is 39°F. Setting the machine any lower could cause the machine to freeze up. Inspect the evaporator coil to see if it may be frozen over. Using a flashlight shine it into the evaporator fan located under the bottom tray.

  • Page 57: Wiring Diagrams

    Wiring Diagrams Ambient Revision 1.EL980 22.2...
  • Page 58 Wiring Diagrams Ambient Revision 1.EL980 22.2...
  • Page 59 Wiring Diagrams Refrigerated Revision 1.EL980 22.2...
  • Page 60 Wiring Diagrams Refrigerated Revision 1.EL980 22.2...

  • Page 61: Machine Assemblies

    Machine Assemblies Ambient Cabinet Assembly (ENV5S) Revision 1.EL980 22.2...
  • Page 62 Refrigerated Cabinet Assembly ENV5B/ENV5C Revision 1.EL980 22.2...
  • Page 63 Ambient Door Assembly ENV5S Revision 1.EL980 22.2...
  • Page 64 Refrigerated Door Assembly ENV5B/ENV5C Revision 1.EL980 22.2...
  • Page 65 Refrigeration Deck Assembly ENV5B/ENV5C Revision 1.EL980 22.2...
  • Page 66 Evaporator Housing Assembly ENV5B/ENV5C Revision 1.EL980 22.2...
  • Page 67 Cover Front Refrigeration Deck Assembly ENV5B/ENV5C Revision 1.EL980 22.2...
  • Page 68 Ambient Delivery Bin Assembly ENV4S Revision 1.EL980 22.2...
  • Page 69 Ambient Delivery Bin Assembly ENV5S Revision 1.EL980 22.2...
  • Page 70 Refrigerated Delivery Bin Assembly ENV5B/ENV5C ITEM PART NO. DESCRIPTION SAI87016 DELIVERY BIN ASSEMBLY (5-WIDE) SAI58010 DELIVERY BIN ASSEMBLY (4-WIDE) STI87055 ANTI-THEFT BRACKET (5-WIDE) STI58034 ANTI-THEFT BRACKET (4-WIDE) SAI775 VEND SENSOR ASSEMBLY, RIGHT SAI779 VEND SENSOR ASSEMBLY, LEFT Revision 1.EL980 22.2...
  • Page 71 Electrical Box Assembly ENV5S Revision 1.EL980 22.2...
  • Page 72 Electrical Box Assembly ENV5C/5B Revision 1.EL980 22.2...
  • Page 73 Vigilant Vend Sensor, Right Side Assembly ITEM PART NO. DESCRIPTION STI70086 SENSOR BRACKET PLI609A SPACER ELI974 EMITTER FAI922 Revision 1.EL980 22.2...
  • Page 74 Vigilant Vend Sensor, Left Side Assembly ITEM PART NO. DESCRIPTION STI70086 SENSOR BRACKET PLI609A SPACER ELI2169 DETECTOR FAI922 Revision 1.EL980 22.2...
  • Page 75 Tray Assemblies 8 Space Tray Assembly, Confectionery (Candy) ITEM PART NO. DESCRIPTION SAI84024 ASSEMBLY, WELDED TRAY FAI923 NUT, NYLOCK, M6 PLI802A WHEEL, TRAY HAI602 PIN, WHEEL, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING STI70010A PARTITION, TRAY ELC920 MOTOR PLI721C SHAFT, GEAR MOTOR...
  • Page 76 10 Space Tray Assembly, Confectionery (Candy) ITEM PART NO. DESCRIPTION SAI87041 ASSEMBLY, WELDED TRAY FAI923 NUT, NYLOCK, M6 PLI802A WHEEL, TRAY HAI602 PIN, WHEEL, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING STI70010A PARTITION, TRAY ELC920 MOTOR PLI721C SHAFT, GEAR MOTOR PLI331 HUB, COIL, RETAINER...
  • Page 77 4 Space Tray Assembly, Snack Dual Coil ITEM PART NO. DESCRIPTION SAI84024 ASSEMBLY, WELDED TRAY FAI923 NUT, NYLOCK PLI802A WHEEL, TRAY HAI602 PIN, WHEEL, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING STI70010A PARTITION, TRAY ELC920 MOTOR PLI721C SHAFT, GEAR MOTOR PLI536 GEAR...
  • Page 78 5 Space Tray Assembly, Snack Dual Coil Revision 1.EL980 22.2...
  • Page 79 7 Space Tray Assembly, Beverage ITEM PART NO. DESCRIPTION SAI84028 ASSEMBLY, WELDED TRAY, 7-SELECTION ELC925 MOTOR STI70010A PARTITION, TRAY PLC958 PROFILE, PRICE SELECTION HAI976 PIN, PROFILE LABEL HOLDING FAI923 NUT, NYLOCK PLI721C SHAFT, GEAR MOTOR PLI331 HUB, COIL, RETAINER PLI84002 STRIP, PRICE SCROLL, HOLDING FOR 7 SELECTION TRAY FAI882 SCREW...
  • Page 80 8 Space Tray Assembly, Beverage Revision 1.EL980 22.2...
  • Page 81 10 Space Tray Assembly Revision 1.EL980 22.2...
  • Page 82 Proper use of equipment including loading, programming and setup THIS WARRANTY IS EXCLUSIVE AND IS GIVEN BY SEAGA AND ACCEPTED BY BUYER IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

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