Omega HHP360 Series User Manual page 35

WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials
and workmanship for a period of 13 months from date of purchase. OMEGA's
WARRANTY adds an additional one (1) month grace period to the normal one (1)
year product warranty to cover handling and shipping time. This ensures that
OMEGA's customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA's
Customer Service Department will issue an Authorized Return (AR) number
immediately upon phone or written request. Upon examination by OMEGA, if the
unit is found to be defective, it will be repaired or replaced at no charge. OMEGA's
WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation
outside of design limits, improper repair, or unauthorized modification. This
WARRANTY is VOID if the unit shows evidence of having been tampered with or
shows evidence of having been damaged as a result of excessive corrosion; or
current, heat, moisture or vibration; improper specification; misapplication;
misuse or other operating conditions outside of OMEGA's control. Components in
which wear is not warranted, include but are not limited to contact points, fuses,
and triacs.
OMEGA is pleased to offer suggestions on the use of its various products.
However, OMEGA neither assumes responsibility for any omissions or errors
nor assumes liability for any damages that result from the use of its products in
accordance with information provided by OMEGA, either verbal or written.
OMEGA warrants only that the parts manufactured by the company will be as
specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED,
EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser
set forth herein are exclusive, and the total liability of OMEGA with respect to
this order, whether based
indemnification, strict liability or otherwise, shall not exceed the purchase
price of the component upon which liability is based. In no event shall OMEGA be
liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be
used: (1) as a "Basic Component" under 10 CFR 21 (NRC), used in or with any nuclear
installation or activity; or (2) in medical applications or used on humans. Should
any Product(s) be used in or with any nuclear installation or activity, medical
application, used on humans, or misused in any way, OMEGA assumes no
responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and,
additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from
any liability or damage whatsoever arising out of the use of the Product(s) in such a
manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer
Service Department. BEFORE RETURNING
PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA'S CUSTOMER SERVICE
PROCESSING DELAYS). The assigned AR number should then be marked on the
outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper
packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have
the following information available
BEFORE contacting OMEGA:
1. Purchase Order number under
which the product was PURCHASED,
2. Model and serial number of the
product under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA's policy is to make running changes, not model changes, whenever an improvement is possible. This
affords our customers the latest in technology and engineering.
OMEGA is a trademark of OMEGA ENGINEERING, INC.
© Copyright 2017 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in
whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.medium or machine-
readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
on contract, warranty,
ANY PRODUCT(S)
DEPARTMENT (IN ORDER
FOR NON-WARRANTY REPAIRS,
consult OMEGA for current repair
charges. Have the following
information available BEFORE
contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific
problems relative to the product.
negligence,
TO OMEGA,
TO AVOID