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A
C
NSWERING
OVERAGE
Answering Coverage Calls
About
coverage calls
Procedure
2-18
C
ALLS
Telephone users within the facility can forward calls to the
attendant. These calls are coverage calls. Coverage calls
that originate from within the facility ring at these keys:
• <INF> (Incoming station answer)
• <ANS>
Coverage calls from outside the facility ring at these keys:
• <INC> (Incoming trunk answer)
• <ANS>
To answer a coverage call and send it to a covered station:
1
Press the appropriate key to answer the call. Your
SelecSet display indicates a coverage call.
2
To send the coverage call to the covered station, press
<ICOM>. The caller is placed on hold, and the
covered station is dialed automatically.
When sending a coverage call back to the covered
station, you may want to remain in the connection to
verify that the station answers.
3
If the station answers, press <JOIN> to connect the
two parties.
4
If the station does not answer, press <CNCL> to
reconnect to the caller.
S
S
ELEC
HCXTD860, Rev. A01, September 2001
940A U
G
ET
SER
UIDE
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