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Hitachi SelecSet 900 User Manual

Attendant operations
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Hitachi Telecom (USA), Inc.
3617 Parkway Lane
Norcross, GA 30092
(770) 446-8820
HCX5000i System
Release 9.0
Attendant Operations
SelecSet 940A

User Guide

HCXTD860

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  • Page 1: User Guide

    Hitachi Telecom (USA), Inc. 3617 Parkway Lane Norcross, GA 30092 (770) 446-8820 HCX5000i System Release 9.0 Attendant Operations SelecSet 940A User Guide HCXTD860...
  • Page 2 You will be advised of your right to file a complaint with the FCC if you believe it is necessary. If a SelecSet 900 phone is used with a leased PBX system, it is necessary to obtain permission from the owner of the PBX system before connecting the phone to the leased system.
  • Page 3 The SelecSet 900 phones have been verified according to FCC Part 15 Class B Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 4: Table Of Contents

    Table of Contents Preface About Your SelecSet 940A The Display ..................1-2 Displaying Caller ID Information ..........1-4 Displaying Programmable Key Information ......1-5 Keys ....................1-6 Fixed Keys................1-7 Soft Keys .................. 1-9 Programmable Autodial Keys ..........1-11 Suggested Programmable Keys..........1-12 Key Lamps ................
  • Page 5 940A U ’ ABLE OF ONTENTS ELEC UIDE The Hold Key .................2-24 Transferring ................... 2-25 Conferencing ................. 2-28 Creating a Three-Party Conference ........2-29 Using Bridged CAPs...............2-30 Creating a Multiparty Conference ..........2-32 Messaging..................2-34 Breaking into a Busy Station............2-37 Using a Headset................2-38 Flexible Headset Operation ............2-39 Additional Operations Assigning an Account Code............
  • Page 6 940A U ’ ELEC UIDE ABLE OF ONTENTS Registering a Wakeup/Reminder Call........4-6 Registering a Second Wakeup Call...........4-7 Canceling a Wakeup/Reminder Call.........4-8 Registering or Canceling a Repeat Wakeup ......4-9 Providing a VIP Wakeup ............4-10 Do-Not-Disturb...............4-12 Canceling Do-Not-Disturb............4-13 Ringing a Station in Do-Not-Disturb........4-14 Transferring a Caller to a DND Station ........4-15 Call Restrictions..............4-16 Registering Call Restrictions ..........4-17...
  • Page 7 940A U ’ ABLE OF ONTENTS ELEC UIDE HCXTD860, Rev. A01, September 2001...
  • Page 8 List of Figures Figure 1-1: SelecSet 940A.............. 1-1 Figure 1-2: Idle SelecSet 940A LCD Display........ 1-2 Figure 1-3: Soft key display ............1-10 Figure 4-1: SelecSet 940A Soft Key Displays ....... 4-2 HCXTD860, Rev. A01, September 2001...
  • Page 9 940A U ’ IST OF IGURES ELEC UIDE viii HCXTD860, Rev. A01, September 2001...
  • Page 10 List of Tables Table 1-1 Fixed key operations......1-8 Table 1-2 Suggested programmable key names and functions..1-12 Table 1-3 Lamp indications for autodial keys .
  • Page 11 940A U IST OF ABLES ELEC UIDE HCXTD860, Rev. A01, September 2001...

  • Page 12: Preface

    REFACE About this This preface includes a description of the purpose, section contents and use of this document and a description of how this document is organized. This guide describes SelecSet 940A™ attendant Purpose operations for WelCOMM® (hotel/motel) and ® COMMerce (business) systems.

  • Page 13: About Your Selecset 940A

    940A U ELEC UIDE Organization Chapters and topics included in this document are: Section 1 About Your This section introduces the SelecSet 940A. It SelecSet 940A provides an overview of the phone, displays, and three types of keys. Section 2 Basic Operations Describes procedure for performing basic attendant operations...

  • Page 14: Figure 1-1: Selecset 940A

    940A U ELEC UIDE 940A BOUT ELEC The SelecSet 940A is a multifunction telephone known as About the SelecSet 940A an attendant console that is used for call control operations and to serve other users in a facility. See Figure 1-1.

  • Page 15: The Display

    940A U ELEC UIDE The Display About your The SelecSet 940A is equipped with a liquid crystal display (LCD). The display changes when a call is made or received or when keys are used. However, all displayed information is related to call status, the current operation, or key action.
  • Page 16 940A U ELEC UIDE Your SelecSet 940A two-line display displays information Display components as follows: This display Shows this... line... Line 1 • Time • Date • Attendant station number • Number of waiting calls from outside the facility Line 2 Two soft key menus, providing access to subsequent soft key functions to return and retrieve messages, set...

  • Page 17: Displaying Caller Id Information

    ID I ISPLAYING ALLER NFORMATION 940A U ELEC UIDE Displaying Caller ID Information Depending on your phone system setup, your SelecSet About caller ID display may display caller ID information for incoming calls. This information may include: • The caller’s name (up to 15 characters, last name first) •...

  • Page 18: Displaying Programmable Key Information

    940A U ISPLAYING ROGRAMMABLE NFORMATION ELEC UIDE Displaying Programmable Key Information You can program an autodial key, <DISPLAY> to display About the DISPLAY key the data programmed on other autodial keys. Procedure To display autodial key programming: Press <DISPLAY> Press the autodial key you want to display. Press <EXIT>...

  • Page 19: Keys

    ISPLAYING ROGRAMMABLE NFORMATION 940A U ELEC UIDE Keys About your The SelecSet 940A is equipped with three types of keys: keys This key type... Includes... Fixed keys • Seven hard keys: - <CNCL> - <SWAP> - <JOIN> - <CONF> - <START> - <HOLD>...

  • Page 20: Fixed Keys

    940A U IXED ELEC UIDE Fixed Keys Fixed keys provide fixed access to frequently-used About fixed keys functions that facilitate call control operations. These include: • Call appearance keys (CAPs) • Other fixed keys CAPs are virtual lines that are used to receive, place and CAPs hold calls while call control operations such as hold, join, and conference are performed.

  • Page 21: Table 1-1 Fixed Key Operations

    IXED 940A U ELEC UIDE Other fixed Table 1-1 describes other fixed keys and their operation. keys Table 1-1 Fixed key operations Function <START> Use to originate calls or perform other call processing features (similar to picking up the receiver on other phones). Use to answer all calls that ring at the attendant.

  • Page 22: Soft Keys

    940A U ELEC UIDE Soft Keys The SelecSet 940A has two types of soft keys: About soft keys Key Type Location Soft key control keys: To the right of the LCD • <NEXT> • <EXIT> Soft keys Below the LCD The soft keys are the six unlabeled keys just under the Soft keys display.

  • Page 23: Figure 1-3: Soft Key Display

    940A U ELEC UIDE SelecSet 940A The SelecSet 940A has two displays. soft key menu • To advance from the main menu display to the second display or to return to the main menu display from the second display, press <NEXT> •...

  • Page 24: Programmable Autodial Keys

    940A U ROGRAMMABLE UTODIAL ELEC UIDE Programmable Autodial Keys The SelecSet 940A console has 24 programmable/autodial About programmable keys. These keys can be programmed to provide one-touch keys access to frequently used features, station numbers or outside phone numbers. These keys can be programmed in one of three ways: •...

  • Page 25: Suggested Programmable Keys

    UGGESTED ROGRAMMABLE 940A U ELEC UIDE Suggested Programmable Keys Your system administrator can program the keys in About suggested Table 1-2 to perform operations that cannot be performed programmable any other way. The keys are set up at your SelecSet 940A. keys Table 1-2 Suggested programmable key names and functions Key Name...
  • Page 26 940A U UGGESTED ROGRAMMABLE ELEC UIDE Table 1-2 Suggested programmable key names and functions (continued) Key Name Function <TONE> Cancels automatic hold, so that you can use equipment controlled by touch tones. <CALM> Lights when a malfunction is detected in the system or the answer detection, PMS/PMSHOBIC or VMS link as follows: Status Definition...

  • Page 27: Key Lamps

    AMPS 940A U ELEC UIDE Key Lamps Key lamps (LEDs) are provided for the following keys on About autodial keys your SelecSet 940A console: • CAPs • Programmable keys • Fixed keys (except <DISC>) These key lamps indicate the status of the key, informing you as to whether the line or feature is in use.

  • Page 28: Controls

    940A U ONTROLS ELEC UIDE Controls Separate volume controls are provided to control the Adjusting volume volume of the: • Ringer • Speaker • Handset • Headset Volume control The volume control is located on the lower front of your location phone beneath the keypad.
  • Page 29 ONTROLS 940A U ELEC UIDE Adjusting the To raise or lower the loudness of the speaker, adjust the speaker volume control as follows. volume Press <START>. Press the up or down volume control key to incrementally adjust the volume to the desired level. Adjusting Handset and headset volume are controlled headset and...

  • Page 30: Feature Access Codes Used In This Guide

    940A U EATURE CCESS ODES UIDE ELEC UIDE Feature Access Codes Used In This Guide Your system administrator has selected certain feature Feature access code access codes that you can use with your SelecSet to perform the following functions: • Register features •...

  • Page 31: Programming Feature Keys

    ROGRAMMING EATURE 940A U ELEC UIDE Programming Feature Keys You can program your autodial keys for one-touch feature Programming feature keys access in two ways: • Using a feature access code • Using your soft key menu The procedure used to set your autodial keys as feature keys using feature access codes is described here.
  • Page 32 940A U ROGRAMMING EATURE ELEC UIDE Canceling To cancel feature key programming: feature key Lift your handset or press <START>. programming Dial the station speed calling cancellation code. Press the appropriate autodial key. Wait for confirmation tone (three short beeps). For a list of feature access codes used in your system, Feature access code list...

  • Page 33: Programming Speed Dialing Keys

    ROGRAMMING PEED IALING 940A U ELEC UIDE Programming Speed Dialing Keys Programmable autodial keys that are not programmed with About programmable features default to autodial speed calling keys. Pressing a speed dial keys programmed autodial key automatically dials the station or outside phone number.
  • Page 34 940A U ROGRAMMING PEED IALING ELEC UIDE Canceling To cancel speed calling programming, follow these steps: speed calling Lift your handset or press <START>. programming Dial the station speed calling cancellation code. Press the appropriate autodial key. Wait for confirmation tone (three short beeps, about five seconds).
  • Page 35 ROGRAMMING PEED IALING 940A U ELEC UIDE 1-22 HCXTD860, Rev. A01, September 2001...

  • Page 36: Basic Operations

    940A U ELEC UIDE ASIC PERATIONS This chapter provides descriptions and instructions for the About this chapter basic operations you perform most frequently using your SelecSet 940A telephone. These operations can be performed using either a handset or a headset. To perform some of these operations using soft keys, see “Soft Key Operations”...

  • Page 37: Calling

    TANDARD ALLING 940A U ELEC UIDE Calling About calling This section describes different types of calling operations that you can perform using your SelecSet 940A phone. You can: • Place a call for yourself • Place an outside call for a connected station •...

  • Page 38: Placing Outside Calls

    940A U LACING UTSIDE ALLS ELEC UIDE Placing Outside Calls To place an outside call for a station while you are For a connected connected to that station: station... Dial the trunk access code (normally 9) and the number. As soon as you begin to dial the number, the connected station is automatically placed on hold.
  • Page 39 LACING UTSIDE ALLS 940A U ELEC UIDE Each station within the facility is assigned a type of station Placing calls for stations (TOS) value. The TOS value determines a station’s calling and TOS privileges. For example, some stations may be permitted to make local and long-distance calls, while others may be restricted to local calls only.

  • Page 40: Intercom (Icom) Calls

    (ICOM) C 940A U NTERCOM ALLS ELEC UIDE Intercom (ICOM) Calls An intercom call is a priority call that causes special About intercom calls ringing (four quick rings) at the phone you call. If you are calling a SelecSet, the ICOM call rings at the highest-numbered CAP available.

  • Page 41: Redialing Numbers

    EDIALING UMBERS 940A U ELEC UIDE Redialing Numbers Two related features are available to simplify redialing of Overview of redial features previously dialed numbers: • Last number redial (LNR) • Saved number redial (SNR) This feature stores your most recently dialed number. Last number redial (LNR) To use last number redial:...

  • Page 42: Table 2-1 Using Lnr Vs. Snr

    940A U EDIALING UMBERS ELEC UIDE Saved number Use saved number redial to save your most recently dialed redial (SNR) number, and cause the last number redial function to ignore any new numbers dialed. To save the number you just dialed... Press the <SNR>...

  • Page 43: Speed Calling

    PEED ALLING 940A U ELEC UIDE Speed Calling About speed Speed calling provides abbreviated access to frequently calling called internal and external numbers. Two types of speed calling are available: • System speed calling • Station (personal) speed calling System speed calling provides up to 1000 (depending on System speed calling your system) phone numbers that can be speed dialed from...

  • Page 44: Station Speed Calling

    940A U TATION PEED ALLING ELEC UIDE Station Speed Calling About station Station speed calling codes are frequently called speed calling extensions or external numbers that you choose to store and access for your own personal use. You have twenty-four autodial keys that can be used for speed dialing codes and numbers or features.
  • Page 45 TATION PEED ALLING 940A U ELEC UIDE Placing a call Follow these steps to place a call using an autodial key: using an Press the appropriate autodial key. autodial key The off-hook or handsfree state is automatically initiated, and your number is automatically dialed. Lift the handset if you don’t want to use the speakerphone.
  • Page 46 940A U TATION PEED ALLING ELEC UIDE Storing a To store a manual speed calling code: manual speed Lift your handset or press <START > . calling code Listen for dial tone. Dial the station speed calling-register code. Enter the two or three-digit identification code for the number you want to call (any 2-digit number up to 99, depending on what is allowed in your system).
  • Page 47 TATION PEED ALLING 940A U ELEC UIDE Canceling a To cancel a manual speed calling code: manual speed Lift your handset or press <START > . calling code Listen for dial tone. Dial the station speed calling-cancel access code. Dial the two or three-digit identification code for the number you want to cancel.

  • Page 48: Answering

    940A U NSWER KEYS ELEC UIDE Answering Answering You can answer calls at your SelecSet 940A in several calls different ways, depending on how your system administrator has set up your phone. Answer keys All calls always ring at the fixed <ANS> key. Your phone <ANS>...
  • Page 49 NSWER KEYS 940A U ELEC UIDE Answer keys Table 2-2 for a description of the different answering keys. Table 2-2 Answer keys Answer Key Type Description Fixed Answer Key <ANS> answer key All calls ring at this key. Special Programmable Answer Keys <INC>...
  • Page 50 940A U NSWER KEYS ELEC UIDE Table 2-2 Answer keys CAPs CAPs (1-4) Calls that are made by dialing your station number (not 0), ring at a CAP rather than the <ANS> key. To answer these calls, press the flashing CAP. At least two CAPs must be available before you can answer a call so that one CAP can be used to answer a call, and another can be used to place a call.

  • Page 51: Answering Your Calls

    NSWERING ALLS 940A U ELEC UIDE Answering Your Calls When a call rings at a key, the lamp beside the key flashes. About answering To answer the call, press one of the following: • <ANS> key • The appropriate special answer key Answering Returned Calls (Recalls) About recalls If you transfer an outside call to a station that does not...
  • Page 52 940A U NSWERING ETURNED ALLS ECALLS ELEC UIDE Recall options While connected to the recall, you can: • Turn on the message light at the called station by pressing <CLME>. • Transfer the caller back to the called station by pressing <JOIN>...

  • Page 53: Answering Coverage Calls

    NSWERING OVERAGE ALLS 940A U ELEC UIDE Answering Coverage Calls Telephone users within the facility can forward calls to the About coverage calls attendant. These calls are coverage calls. Coverage calls that originate from within the facility ring at these keys: •...

  • Page 54: Answering Multiple Calls

    940A U NSWERING ULTIPLE ALLS ELEC UIDE Answering Multiple Calls As an attendant operator, it is very likely that you handle Handling multiple calls multiple calls. During busy hours, you can use the <SFPK> (soft park) key to remove calls from your CAPs to ensure that at least one CAP is free for answering calls and another for placing calls.

  • Page 55: Trunk Answer From Any Station (Tafas)

    (TAFAS) RUNK NSWER TATION 940A U ELEC UIDE Trunk Answer From Any Station (TAFAS) This feature enables another station user to pick up your About TAFAS calls during periods of heavy call traffic. It is often requested by smaller hotel/motel properties that use the front desk for attendant backup.
  • Page 56 (TAFAS) 940A U RUNK NSWER TATION ELEC UIDE The designated station cannot pick up calls: Calls that cannot be • to your attendant station number picked up using TAFAS • to specific trunk group answer keys • parked or held via a hold loop key or soft park key •...

  • Page 57: Holding

    (TAFAS) RUNK NSWER TATION 940A U ELEC UIDE Holding Depending on how your SelecSet 940A is programmed, Holding calls you can hold calls in three different ways: Use this hold To... method... Soft park place up to ten calls on hold. The held calls do not occupy a CAP.

  • Page 58: Soft Park

    940A U ELEC UIDE Soft Park If your console is programmed with a soft park key, you About soft park can hold up to ten calls on one key using soft park. Because it provides an easy way to hold and retrieve a large number of calls, soft park is ideal for busy hours.

  • Page 59: Hold Loops

    OOPS 940A U ELEC UIDE Hold Loops If your console is programmed with a hold loop, this is the About hold loops preferred way to hold a single call because hold loops do not tie up CAPs. To hold a call using hold loops: Press a hold loop (HLD1-HLD8) while on an active call.

  • Page 60: Transferring

    940A U ELEC UIDE Transferring Call transfer Use the following operation to transfer a caller to another operation number. Use this procedure even if both the caller and the desired number are outside the facility. Procedure To transfer a call: After making or answering a call, dial the number to which you are transferring the call.
  • Page 61 940A U ELEC UIDE Swapping To swap between two sides of the call when the party between two answers: sides of call Press <SWAP>. You are switched from the active call to the call on consultation hold. Press <SWAP> again to return to the original call. You can continue to toggle between the two calls.
  • Page 62 940A U ELEC UIDE To transfer a call using switchhook-flash-to-trunk: Procedure While connected to a caller on a trunk set up for switchhook flash to a trunk, press <OVR> (the override key). The HCX system then sends a switchhook flash signal to the central office, which places the caller you want to transfer on hold.

  • Page 63: Conferencing

    940A U ELEC UIDE Conferencing Types of You can set up two types of conferences using your conferences SelecSet 940A phone. These include: • Three-party conferences - standard three-party conference - three-party conference using bridged CAPs • Multiparty conferences of up to six parties 2-28 HCXTD860, Rev.

  • Page 64: Creating A Three-Party Conference

    940A U REATING A HREE ARTY ONFERENCE ELEC UIDE Creating a Three-Party Conference To create a standard three-party conference: Procedure While connected to one party, dial a second party. The first party is automatically placed on hold, and an idle CAP is automatically selected.

  • Page 65: Using Bridged Caps

    SING RIDGED 940A U ELEC UIDE Using Bridged CAPs You can create a three-party conference with two About bridged CAPs incoming calls using the call appearance keys on your SelecSet 940A console. This capability is referred to as bridged CAPs (also loop-to-loop or meet-me conferencing).
  • Page 66 940A U SING RIDGED ELEC UIDE Press the <CONF> key a second time to make a three-way conference. When you press the <CONF> key again, only one CAP is in use (CAP2)—which is where the conference resides. You must remain in the conference unless at least one of the conferenced members is an internal party to prevent trunk-to-trunk lockup.

  • Page 67: Creating A Multiparty Conference

    REATING A ULTIPARTY ONFERENCE 940A U ELEC UIDE Creating a Multiparty Conference Use the following procedure to set up a multiparty Overview conference for up to six people. Procedure To set up a multiparty conference: While connected to one party, press <CONF>. Dial a second party.
  • Page 68 940A U REATING A ULTIPARTY ONFERENCE ELEC UIDE If you drop out If you drop out of a multiparty conference, the remaining of the conferees at your facility cannot transfer or add other conference... members to the conference. (Dropping out of a three-party conference does not affect the internal, remaining parties this way.) Follow these steps to place a conference on hold:...

  • Page 69: Messaging

    REATING A ULTIPARTY ONFERENCE 940A U ELEC UIDE Messaging About This section describes messaging using the callme key. messaging You can use the <CLME> key to: Using the <CLME> key • Control message waiting lamps on internal phones • Retrieve your own messages using the message soft key To turn on a message waiting lamp without calling a Turning on the MW lamp...
  • Page 70 940A U REATING A ULTIPARTY ONFERENCE ELEC UIDE Turning on the Press <START>. MW lamp Dial the desired station number. while calling the station Press <CLME> when the phone is either ringing or busy. The display confirms that the station’s message waiting lamp is turned on, and you hear confirmation tone (three short beeps).
  • Page 71 REATING A ULTIPARTY ONFERENCE 940A U ELEC UIDE Turning off a Follow these steps to turn off a message waiting lamp MW lamp when you are not connected to a station: when you are not connected Dial the callme cancellation code. to the station Dial the station number.

  • Page 72: Breaking Into A Busy Station

    940A U REATING A ULTIPARTY ONFERENCE ELEC UIDE Breaking into a Busy Station Procedure To break into a busy station: While listening to busy tone, press <OVR>. All parties hear breakin tone, and a three-party conference is formed. HCXTD860, Rev. A01, September 2001 2-37...

  • Page 73: Using A Headset

    REATING A ULTIPARTY ONFERENCE 940A U ELEC UIDE Using a Headset Answering You can also answer calls using a headset. A headset jack calls using a located on the left side of your phone supports two modes headset of headset operation. In This To Answer...

  • Page 74: Flexible Headset Operation

    940A U LEXIBLE EADSET PERATION ELEC UIDE Flexible Headset Operation With flexible headset operation, you can activate headset Overview mode by pressing a programmable <HSET> key to toggle between headset and handset mode. Your headset plugs into a dedicated headset port. Headset jack To place a call using the <HSET>...
  • Page 75 LEXIBLE EADSET PERATION 940A U ELEC UIDE 2-40 HCXTD860, Rev. A01, September 2001...

  • Page 76: Additional Operations

    940A U ELEC UIDE DDITIONAL PERATIONS This chapter describes additional feature operations that About this chapter you can perform using your SelecSet 940A. Assigning an Account Code ........page 3-2 Alarm Indications ..........page 3-5 Attendant Continuous Ringing ......page 3-13 Blocking Calls Between Guest Rooms....page 3-14 Camping-on to a Busy Station......page 3-16 Checking a Trunk ..........page 3-18 Code Calls ............page 3-20...

  • Page 77: Assigning An Account Code

    940A U ELEC UIDE Assigning an Account Code About account Assigning an account code associates a call with a specific codes account. Once a call is flagged with an account code, the account code appears with the call record in various call accounting reports.
  • Page 78 940A U ELEC UIDE Assigning an You can use an autodial key to assign an account code account code without interrupting a call. using an autodial key To assign an account code using an autodial key: Procedure At the beginning of a call... Press the <ACCODE>...
  • Page 79 940A U ELEC UIDE Using the At the beginning of a call... keypad Dial the appropriate feature access code followed by the account code. Wait for dial tone. Dial the desired number. Include the trunk access code (usually 9) if it is an outside call. During a call...

  • Page 80: Alarm Indications

    940A U ELEC UIDE Alarm Indications About alarms Your SelecSet 940A can alert you to several different types of alarms, depending on how your telephone system is configured and which alarm keys are programmed. This section describes: • Alarms that may light lamps on your console •...

  • Page 81: Receiving A Combined Alarm

    ECEIVING A OMBINED LARM 940A U ELEC UIDE Receiving a Combined Alarm The <CALM> (combined alarm) key conserves the The <CALM> number of keys assign to alarms by combining the system, PMS, and VMS alarms under one key (these alarms can also be programmed on separate keys).

  • Page 82: Receiving A System Alarm

    940A U ECEIVING A YSTEM LARM ELEC UIDE Alarm displays When you press the <CALM> key, the alarm(s) that have occurred are displayed in the LCD: Display Meaning MJ/MN Major/minor system alarm ANSDET Answer detection link alarm PMS/PMSHOBIC link alarm VMS link alarm The PMS alarm applies to WelCOMM systems only.

  • Page 83: Receiving A Pms Alarm

    PMS A ECEIVING A LARM 940A U ELEC UIDE Receiving a PMS Alarm If your system is equipped with a property management The <PMS-A> lamp system (PMS), the <PMS-A> lamp lights when the property management system is out-of-service. If you notice that the <PMS-A>...

  • Page 84: Receiving An Answer Detection Alarm

    940A U ECEIVING AN NSWER ETECTION LARM ELEC UIDE Receiving an Answer Detection Alarm If your system is equipped with an answer detection unit, The <DET> lamp the <DET> lamp lights when the unit is out-of-service. If you notice that the <DET> lamp is lit, notify your administrator immediately.

  • Page 85: Receiving A Long Trunk Alarm

    ECEIVING A RUNK LARM 940A U ELEC UIDE Determining To determine the source of a wakeup/reminder call: the source of a Press the flashing WAL/RAL lamp. The display wakeup indicates which station has not responded to the reminder call, and the WAL/RAL lamp stops flashing. Press <START>...

  • Page 86: Receiving An E911 Alarm

    E911 A 940A U ECEIVING AN LARM ELEC UIDE Receiving an E911 Alarm When someone on the property makes a 911 call, the E911 The <E911> lamp alarm lamp flashes to alert you to an emergency. Your console may also ring distinctively. To determine who placed a 911 call: Press the <E911>...

  • Page 87: Receiving A Line Lockout Alarm

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Receiving a Line Lockout Alarm When a station is connected longer than a predetermined The <LOA> lamp time, the line lockout alarm (LOA) lamp lights. (A station is a phone within your facility.) To determine which station is locked out: Press the <LOA>...

  • Page 88: Attendant Continuous Ringing

    940A U ECEIVING A OCKOUT LARM ELEC UIDE Attendant Continuous Ringing About Generally it is preferable that calls only ring once at your attendant console to prevent distractions from excessive ringing. continuous However, in some applications it is desirable to have calls ringing continue to ring, even if you are on another call.

  • Page 89: Blocking Calls Between Guest Rooms

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Blocking Calls Between Guest Rooms About The <RRB> room-to-room blocking key lets you block all room-to-room calls between all guest rooms. When room-to-room blocking blocking is activated, guests can still call outside numbers, administrative phones (restaurant, gift shop, etc.) and attendants.
  • Page 90 940A U ECEIVING A OCKOUT LARM ELEC UIDE RRB call If a guest attempts to call another guest while routing room-to-room blocking is in effect, the call is routed to an intercept announcement, intercept tone, or the attendant, depending on how the system is configured. Applicable Room-to-room blocking is only available with systems...

  • Page 91: Camping-On To A Busy Station

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Camping-on to a Busy Station About campon Depending on how your system and phones in your facility are set up, you may be able to camp on automatically to a busy analog phone. If not, to manually camp-on a caller to a busy analog station, use the <CAMP>...
  • Page 92 940A U ECEIVING A OCKOUT LARM ELEC UIDE (The switchhook is the small plastic piece you hold down when you want to disconnect your phone without returning the handset to its cradle.) For more on retrieving a camped-on call, see your administrator. HCXTD860, Rev.

  • Page 93: Checking A Trunk

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Checking a Trunk Using the Your system administrator may ask you to check a specific <LTA/VER> trunk (outside line) to verify that it is not locked up or out of service. Procedure To check a trunk, use the long trunk alarm/verification (<LTA/VER>) key as follows: Press <START>...
  • Page 94 940A U ECEIVING A OCKOUT LARM ELEC UIDE Dial an outside number to check the trunk. Because you’re already connected to a trunk, you do not have to dial the trunk access code (usually 9) before the outside number. If the trunk is operational, you hear ringing or busy tone after the outside number is dialed.

  • Page 95: Code Calls

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Code Calls About code A code call indicates an emergency. When you make a calls code call, it causes special ringing (four quick rings) at a station dedicated to receive code calls. The person who receives the call uses the paging system to announce the emergency or give appropriate instructions (there may be several code calling stations in your facility).
  • Page 96 940A U ECEIVING A OCKOUT LARM ELEC UIDE To answer a Follow these steps to answer a code call: code call Press the flashing <CODE> key (or the <ANS> key). Press the <ZPG> key or dial the zone paging access code to access the zone paging system.

  • Page 97: Dialing Frequently Called Numbers

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Dialing Frequently Called Numbers Autodialing An autodial key is an optional programmable key that automatically dials an internal or external number. You can program and use autodial keys to dial frequently called numbers with one keystroke by using autodial keys.
  • Page 98 940A U ECEIVING A OCKOUT LARM ELEC UIDE Dialing system To dial system speed calling numbers: speed calling Dial the system speed calling access code. numbers Dial the speed calling number. Assume that the number of your company's travel agent Example (446-8820) is stored as a system speed calling number.

  • Page 99: Night Service

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Night Service About night You can use the <NIGHT> key to activate night service. service Night service directs all after-hour calls to an alternate destination (night bell, specified station, night attendant, etc.). When your If your facility has multiple attendants, one attendant may facility has...

  • Page 100: Paging

    940A U ECEIVING A OCKOUT LARM ELEC UIDE Paging About paging Paging lets you make announcements by sending pages to: • Selected paging zones • Individual beepers. You can use zone paging to send a page to external Zone paging amplifiers.
  • Page 101 ECEIVING A OCKOUT LARM 940A U ELEC UIDE Zone paging To use zone paging with auto meet-me: with auto Press the <ZPG> (zone paging) key or dial the zone meet-me paging access code. Dial the proper zone number. (See your administrator for a list of zone numbers.) Zone 0 - All zones.
  • Page 102 940A U ECEIVING A OCKOUT LARM ELEC UIDE About PCIs A PCI (parked call identifier) is a number used to identify the parked call. Contact your system administrator for a list of the PCIs available in your system, or, use your own station number or the station number of the paged party as a PCI.
  • Page 103 ECEIVING A OCKOUT LARM 940A U ELEC UIDE Priority radio To preempt other radio pages: paging Press the <PRPG> priority radio paging or dial the priority radio page access code. Dial the desired BID. To answer a priority radio page, the user dials the park Answering a priority radio pickup access code, plus the BID.

  • Page 104: Parking A Call

    940A U ECEIVING A OCKOUT LARM ELEC UIDE Parking a Call About call When you park a call, it can be picked up from any station. park To park a call: Procedure While talking on a call you want to park, dial the call park access code and a parked call identifier (PCI).

  • Page 105: Picking Up A Call For Another Phone

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Picking Up a Call for Another Phone Procedure In some instances you may want to answer a call ringing at another phone. To answer a call that is ringing at another phone: Press <START>.

  • Page 106: Recording A Conversation

    940A U ECEIVING A OCKOUT LARM ELEC UIDE Recording a Conversation About the You can record a conversation by using the <RECORD> record feature key. The <RECORD> key activates a recorder that is located away from your console (but within the facility) Consult federal, state, and local regulations before recording phone conversations.

  • Page 107: Trunk Group Answer Calls

    ECEIVING A OCKOUT LARM 940A U ELEC UIDE Trunk Group Answer Calls Procedure Use trunk group answer keys to answer calls over a specific trunk (line) as follows: Press the flashing trunk group answer key (or the <ANS> key) to answer the call. You are connected to the caller, and the call is moved to the lowest numbered CAP available.

  • Page 108: Soft Key Operations

    940A U ELEC UIDE PERATIONS This chapter describes attendant operations that are About this chapter performed using the soft key menu. Retrieving Messages..........page 4-3 Wakeup/Reminder Calls ........page 4-5 Registering a Wakeup/Reminder Call ....page 4-6 Registering a Second Wakeup Call .......page 4-7 Canceling a Wakeup/Reminder Call......page 4-8 Registering or Canceling a Repeat Wakeup ..page 4-9 Providing a VIP Wakeup ........page 4-10...

  • Page 109: Selecset 940A Soft Key Operations

    940A U ELEC UIDE SelecSet 940A Soft Key Operations Functions that You can use your SelecSet 930 phone to perform various you can functions using the soft key menu. The following perform with operations are described: soft keys • Retrieving messages •...

  • Page 110: Retrieving Messages

    940A U ELEC UIDE Retrieving Messages You can use the <MSG> soft key to review, retrieve, About messaging return or delete callme and voice mail messages. To retrieve and return or delete new callme messages: Retrieving callmes From the main menu display, press <MSG>. If you do not have any messages, you see this display: Y o u H a v e N o M e s s a g e s If you have a callme message, you see this display,...
  • Page 111 940A U ELEC UIDE Retrieving To retrieve and return voice mail messages: voice mail From the main menu display, press <MSG>. messages If you have a voice mail message, you see this display: 0 1 A p r 5 1 0 : 0 5 a m 1 3 5 2 V O I C E M A I L R e t u r n D e l e t e...

  • Page 112: Wakeup/Reminder Calls

    940A U ELEC UIDE Wakeup/Reminder Calls You can register wakeup/reminder calls to alert users at a About wakeup/ reminder calls certain time. When a wakeup/reminder call is registered, the telephone system automatically calls the station user at the designated time. Wakeup and reminder are different terms for the same Terminology feature.

  • Page 113: Registering A Wakeup/Reminder Call

    EGISTERING A AKEUP EMINDER 940A U ELEC UIDE Registering a Wakeup/Reminder Call To register a first wake-up/reminder call: Registering a first wakeup From the main menu display, press the soft key under <WU1>. You see this display: D i a l S t a t i o n N o . : C L E A R Enter the digits of the station number for which you want to enter a wakeup.

  • Page 114: Registering A Second Wakeup Call

    940A U EGISTERING A ECOND AKEUP ELEC UIDE Registering a Second Wakeup Call To register a second wake-up/reminder call: Procedure From the main menu display, press <WU2>. You see this display: D i a l S t a t i o n N o . : C L E A R Enter the station number for which you want to enter a second wakeup.

  • Page 115: Canceling A Wakeup/Reminder Call

    ANCELING A AKEUP EMINDER 940A U ELEC UIDE Canceling a Wakeup/Reminder Call To cancel a wakeup/reminder call: Procedure From the main menu display, press the soft key under <WU1> or <WU2> depending on which wakeup you want to cancel. In this example, wakeup 1 is being canceled.

  • Page 116: Registering Or Canceling A Repeat Wakeup

    940A U EGISTERING OR ANCELING A EPEAT AKEUP ELEC UIDE Registering or Canceling a Repeat Wakeup You can register a repeat wakeup—the same wake-up time About repeat wakeups for the duration of a guest’s stay—rather than registering a new time every day. You can register the repeat wake-up during or after the initial wakeup registration for first and second wake-ups.

  • Page 117: Providing A Vip Wakeup

    VIP W ROVIDING A AKEUP 940A U ELEC UIDE Providing a VIP Wakeup If you work in a hotel/motel environment, your SelecSet About VIP wakeups 940A attendant console may be equipped with a VIP wakeup programmable option key. This key lets you provide VIP guests with preferential wake-up service.
  • Page 118 VIP W 940A U ROVIDING A AKEUP ELEC UIDE When the guest answers the wakeup call, respond Procedure, continued with a spoken wakeup message. If the guest does not answer the call before you hang up (or if you do not respond to the burst ring at your VIP key within a certain time period or if you disconnect from the wakeup call before the guest answers), depending on how your telephone system is...

  • Page 119: Do-Not-Disturb

    ISTURB 940A U ELEC UIDE Do-Not-Disturb Do-not-disturb prevents a station from being called. You About do-not-disturb can control this feature from your SelecSet 940A console while a station is idle or while you are on a call. To register do-not-disturb for a station: Registering do-not-disturb From the main menu display, press <DND>.

  • Page 120: Canceling Do-Not-Disturb

    940A U ANCELING ISTURB ELEC UIDE Canceling Do-Not-Disturb To cancel do-not-disturb: Procedure Follow the steps used to register do-not-disturb. After entering the station or DND group number, when you see the display confirming that DND is active, press the <DEACTIVATE> soft key. D o n ’...

  • Page 121: Ringing A Station In Do-Not-Disturb

    INGING A TATION IN ISTURB 940A U ELEC UIDE Ringing a Station in Do-Not-Disturb When you dial a station with do-not-disturb activated, you When you ring a station in hear reorder tone (a fast busy tone), and your display do-not-disturb indicates that the station has this feature turned on.

  • Page 122: Transferring A Caller To A Dnd Station

    DND S 940A U RANSFERRING A ALLER TO A TATION ELEC UIDE Transferring a Caller to a DND Station To transfer a caller to a do-not-disturb station: Procedure When you answer the call, dial the station number to which you want to transfer the call. You hear reorder tone (sounds like a fast busy signal.) The display indicates that the first party is on hold at CAP 2, and the second party, who is in the...

  • Page 123: Call Restrictions

    ESTRICTIONS 940A U ELEC UIDE Call Restrictions As the attendant, you can control station calling privileges Restriction levels using three levels of restrictions. These restrictions are set and canceled at the attendant console using the <REST> soft key. Table 4-1 defines each restriction level.

  • Page 124: Registering Call Restrictions

    940A U EGISTERING ESTRICTIONS ELEC UIDE Registering Call Restrictions To register call restrictions: Procedure From the main menu display, press the <REST> soft key. You see this display. Enter the station number for which you want to set restrictions. D i a l S t a t i o n N o : C L E A R Press <CLEAR>...

  • Page 125: Canceling Call Restrictions

    ANCELING ESTRICTIONS 940A U ELEC UIDE Canceling Call Restrictions To cancel call restrictions: Procedure Follow the first three steps in “Registering Call Restrictions” on page 4-17. You see this display: C a l l R e s t r i c t i o n s : S t a t i o n 1 2 3 4 5 C A N C E L Press <CANCEL>.

  • Page 126: Setting The Telephone System Clock

    940A U ETTING THE ELEPHONE YSTEM LOCK ELEC UIDE Setting the Telephone System Clock You can set the system clock from your SelecSet 940A to Overview adjust for standard/daylight time and power outages. The system clock affects various system operations. See your administrator before changing the time-of-day setting.

  • Page 127: Credit Limit

    REDIT IMIT 940A U ELEC UIDE Credit Limit Use the credit limit control feature on a per-station basis to About credit limit regulate calling privileges for cash-paying customers. Your facility can choose from three versions of the credit limit feature. See Table 4-2 for a summary of each type.
  • Page 128 940A U REDIT IMIT ELEC UIDE When to use The credit limit feature is not appropriate for all credit limit establishments. Only those establishments that think it appropriate to either disconnect or disallow a person’s call due to his or her account should use this feature. HCXTD860, Rev.

  • Page 129: Controlling Credit Limit

    ONTROLLING REDIT IMIT 940A U ELEC UIDE Controlling Credit Limit Credit limit can be assigned at the CommCenter-VDU, as About credit limit well as from your SelecSet 940A. If you control credit limit from your console, you can do so while your console is idle or while you are talking.
  • Page 130 940A U ONTROLLING REDIT IMIT ELEC UIDE Enter the amount of credit to add to or subtract from the station’s credit balance. Input is in the format of DDCC, when D = dollars, and C = cents. To add an amount of credit to a station, enter * To subtract an amount of credit, enter #.

  • Page 131: Coverage

    OVERAGE 940A U ELEC UIDE Coverage Coverage enables users to redirect calls that come to their About coverage stations. Depending on the type of coverage used, calls can be redirected automatically or only when the called station is busy or does not answer. With your SelecSet 940A, you can turn on cover busy/no Setting coverage...

  • Page 132: Registering One Coverage Point For All Calls

    940A U EGISTERING OVERAGE OINT FOR ALLS ELEC UIDE Registering One Coverage Point for All Calls Procedure To register coverage so that all internal and external calls are directed to a single coverage point, follow these steps: Press <NEXT> until you see <COVER> Press <COVER>.

  • Page 133: Setting Different Covering Points For Internal And External Calls

    ETTING IFFERENT OVERING OINTS FOR NTERNAL AND XTERNAL ALLS Setting Different Covering Points for Internal and External Calls Procedure To register different coverage points for internal and external calls, follow these steps: From the second display, press <COVER>. 1 1 : 0 4 a m T u e F e b 0 8 1 2 3 4 5 A v a i l a b l e C R E D I T C O V E R P R O G S E A R C H You see this display:...
  • Page 134 940A U ETTING IFFERENT OVERING OINTS FOR ELEC UIDE To program internal coverage for the same station or to program coverage for another station, press <COVER>. You see this display: C o v e r e d S t a t i o n : C L E A R Enter the station number for which you want to set coverage.

  • Page 135: Canceling Coverage Settings

    ANCELING OVERAGE ETTINGS 940A U ELEC UIDE Canceling Coverage Settings If coverage has already been set for a station, you see a Procedure display similar to this one when you press <COVER>. E x t : 9 7 7 0 4 4 6 8 8 2 0 I n t : 9 7 7 0 4 4 6 8 8 2 0 E X T B O T H...
  • Page 136 940A U ANCELING OVERAGE ETTINGS ELEC UIDE To cancel programming for both internal and external call coverage... Press <BOTH>. Press <CANCEL>. B o t h C o v e r : 9 7 7 0 4 4 6 8 8 2 0 C A N C E L O O V E R Your display confirms that coverage is cancelled:...

  • Page 137: Programming An Autodial Key

    ROGRAMMING AN UTODIAL 940A U ELEC UIDE Programming an Autodial Key The <PROG> key enables you to program autodial keys About the PROG key from your soft key menu. This includes the following functions: • Registering • Canceling • Changing Registering an To register an autodial key: autodial key...
  • Page 138 940A U ROGRAMMING AN UTODIAL ELEC UIDE If the key has not been programmed... You see a display like this one: 2 2 : C L E A R Dial the number you want to assign to the autodial key (22 in this example). If you make an error before you finish dialing, press <CLEAR>, and reenter the number.

  • Page 139: Canceling Autodial Key Programming

    ANCELING UTODIAL ROGRAMMING 940A U ELEC UIDE Canceling Autodial Key Programming You also can use the <PROG> soft key menu to cancel Procedure programming for an autodial key. To cancel autodial key programming, follow these steps: From the second display, press <PROG>: 1 1 : 2 9 a m T u e F e b 0 8 7 9 0 0 A v a i l a b l e C R E D I T C O V E R...

  • Page 140: Changing Autodial Key Programming

    940A U HANGING UTODIAL ROGRAMMING ELEC UIDE Changing Autodial Key Programming You also can use the <PROG> soft key menu to change Procedure programming for a previously programmed autodial key. To cancel autodial key programming, follow these steps: Press <NEXT> until you see <PROG>. 1 1 : 2 9 a m T u e F e b 0 8 7 9 0 0 A v a i l a b l e C R E D I T C O V E R...
  • Page 141 HANGING UTODIAL ROGRAMMING 940A U ELEC UIDE 4-34 HCXTD860, Rev. A01, September 2001...

  • Page 142: Reference

    EFERENCE This reference section: About this section • Describes programmable autodial features • Describes how to program autodial keys • Describes how to use a headset with the SelecSet 940A • Provides a quick reference to commonly used SelecSet 940A features •...

  • Page 143: Programmable Features For Selecset Keys

    ROGRAMMABLE EATURES FOR ELEC 940A U ELEC UIDE Programmable Features for SelecSet Keys The features listed in Table 5-3 are available for the Programming features SelecSet 940A. Some of these features can be programmed from your SelecSet; others must be programmed from the Customer Maintenance/Administration Terminal (CMAT).

  • Page 144: Table 5-3 Selecset 940A Features

    940A U ROGRAMMABLE EATURES FOR ELEC ELEC UIDE Quick Although several of the operations described in this table reference table are also described in the body of this user’s guide, you to features may want to use this table for a quick reference after you become familiar with attendant operations..
  • Page 145 ROGRAMMABLE EATURES FOR ELEC 940A U ELEC UIDE Table 5-3 SelecSet 940A Features(continued) 2, 3 CALM The lamp associated with this key lights when a malfunction is detected in the system, the answer detection link, the (Combined PMS/PMSHOBIC link, or the VMS link. The CALM lamp stays alarm) lit until the problem is corrected.
  • Page 146 940A U ROGRAMMABLE EATURES FOR ELEC ELEC UIDE Table 5-3 SelecSet 940A Features(continued) 1, 4 CB/NA Cover busy/no answer —dial the CB/NA access code plus the number of the station to which your calls will be directed. Calls 2, 4 COVR made to your station while you are on a call or when you do not (Call...
  • Page 147 ROGRAMMABLE EATURES FOR ELEC 940A U ELEC UIDE Table 5-3 SelecSet 940A Features(continued) 2, 4 DISPLAY Press <DISPLAY> + an autodial key to display the function of that key (for example, how it is programmed). (Display) HSET Activate headset mode by pressing an autodial key. Headset mode key HLD1–HLD...
  • Page 148 940A U ROGRAMMABLE EATURES FOR ELEC ELEC UIDE Table 5-3 SelecSet 940A Features(continued) LTA (VER) This key lights when a trunk is tied up for an unusually long time. It can also be used to initiate a trunk check (verification). (Long trunk call alarm) (Trunk...
  • Page 149 ROGRAMMABLE EATURES FOR ELEC 940A U ELEC UIDE Table 5-3 SelecSet 940A Features(continued) 1, 4 PARK Call park parks a call. Press <PARK>, dial a parked call identifier (PCI) and press <START> to complete the park. To pick up a (Call park) parked call from any station, dial the park pickup access code plus the PCI used to park the call.
  • Page 150 940A U ROGRAMMABLE EATURES FOR ELEC ELEC UIDE Table 5-3 SelecSet 940A Features(continued) 2, 3 Press <RRB> to block calls between guest rooms. Guests can still make outside calls and calls to administrative phones (restaurant, (Room-to-ro gift shop, etc.) and dial 0 to call an attendant. Press <RRB> again om blocking) to deactivate room-to-room blocking.
  • Page 151 ROGRAMMABLE EATURES FOR ELEC 940A U ELEC UIDE Table 5-3 SelecSet 940A Features(continued) 2, 3 VMS-A The VMS-A key lights if a problem is detected over the link(s) to the voice message system and remains lit until the problem is (VMS alarm) corrected This key can be programmed alone or in addition to the <CALM>...

  • Page 152: Programming Autodial Keys Using Facs

    940A U ROGRAMMING UTODIAL SING ELEC UIDE Programming Autodial Keys Using FACs To program an autodial key using feature access codes, Procedure follow these steps: Press <START>. Dial the station speed dialing feature access code. (See your administrator for a list of feature access codes.) Press the key you want to program.
  • Page 153 ROGRAMMING UTODIAL SING 940A U ELEC UIDE To re-program Follow these steps to re-program a key: a key Repeat steps 1 through 5. The new programming overwrites the old programming. Wait for confirmation tone (three short beeps). Follow these steps to cancel programming for a key: To cancel programming Press <START>...

  • Page 154: Quick Reference Sheet

    940A U ROGRAMMING UTODIAL SING ELEC UIDE Quick Reference Sheet About this Use this section as a quick reference to performing basic section attendant operations. To place a call: To place a call (page 2-2) Press <START>. Dial the station number or outside number (including the trunk access code (usually 9) for outside numbers.
  • Page 155 ROGRAMMING UTODIAL SING 940A U ELEC UIDE To hold a call Using soft park... (page 2-22) While connected to another party, press <SFPK>. Press the <SFPK> a second time to retrieve the call. Using a hold loop... While connected to another party, press a hold loop. Press the same hold loop a second time to retrieve the call.

  • Page 156: Feature Access Code Summary

    940A U EATURE CCESS UMMARY ELEC UIDE Feature Access Code Summary Use this summary table to record the feature access codes Using this summary table assigned in your system next to the appropriate feature. You may or may not have access to all of the features listed here, depending on your system setup.
  • Page 157 EATURE CCESS UMMARY 940A U ELEC UIDE Table 5-6 Feature access code list (continued) Call park—pickup Call pickup—directed Call pickup—directed group Call pickup—group Call trace—register Cover all calls—register Cover all calls—cancel Cover busy/no answer—register Cover busy/no answer—cancel Dictation access Direct inward system access (DISA) Do not disturb—register Do not disturb—cancel Forced account codes...
  • Page 158 940A U EATURE CCESS UMMARY ELEC UIDE Table 5-6 Feature access code list (continued) Private line—register Speed calling station—access Speed calling station—cancel Speed calling station—register Speed calling, system—access Switchhook flash to trunk—register System speed calling—dial Trunk answer from any station (TAFAS) Trunk group select access—register Trunk group select answer—register Trunk group select pickup—register...

  • Page 159: System Speed Calling Summary

    YSTEM PEED ALLING UMMARY 940A U ELEC UIDE System Speed Calling Summary Use this table to fill in system speed calling access codes System speed calling list assigned for frequently called numbers at your company. Contact your system administrator for a list of codes assigned in your system.

  • Page 160: Account Code Summary

    940A U CCOUNT UMMARY ELEC UIDE Account Code Summary Use this table to fill in account codes that you may need to Account code list use. Contact your system administrator to find out what account codes are used in your system. Table 5-8 Account code list Account Code Used for ..

  • Page 161: Authorization Code Summary

    UTHORIZATION UMMARY 940A U ELEC UIDE Authorization Code Summary Use this table to record authorization codes. Contact your Authorization code list system administrator for a list of codes assigned in your system. Table 5-9 Authorization code list Authorization Code Used for... 5-20 HCXTD860, Rev.
  • Page 162 940A U UTHORIZATION UMMARY ELEC UIDE HCXTD860, Rev. A01, September 2001 5-21...
  • Page 163 UTHORIZATION UMMARY 940A U ELEC UIDE 5-22 HCXTD860, Rev. A01, September 2001...
  • Page 164 Index Clock, 4-19 Code call, 3-20 Account codes, 3-2, 5-3 Conferencing Additional Operations, 1-xii multiparty, 2-32 Alarms three party, 2-28 answer detection, 3-9 using bridged CAPs, 2-28 combined, 3-5 Coverage, 4-24 E911, 3-11 Credit limit, 4-20 line lockout, 3-12 reminder/wakeup call, 3-9 system, 3-7 voice message system (VMS), 3-8 Daily wakeup...
  • Page 165 940A U ’ NDEX ELEC UIDE programmable keys Soft key control of optional, 1-13 call restrictions, 4-20 programming, 5-11 credit limit, 4-20 soft keys, 1-9 do-not-disturb, 4-19 system clock, 4-19 wakeup/reminder calls, 4-19 Soft keys SelecSet 930, 4-2 Language and VIP status indicators, 1-5 Soft park, 2-23 Last number redial (LNR), 2-6 Speed calling, 2-8...

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