Troubleshooting Guide - Anton Sprint eVo User Manual

Troubleshooting guide

IX. Troubleshooting guide
Sprint will provide on-screen messages which advise clear actions. Contact
Anton if unsure on how to proceed.
Symptom
Instrument will not
turn on when on/off
button is pressed and
held for 2 seconds.
Instrument will not
turn on and charger
symbol is not displayed
when charger is con-
nected.
Pump sometimes oper-
ates at a faster rate.
Pump flow fail alert
Printer does not
respond or report con-
tains odd characters.
26
Cause
Battery flat
Battery flattened
beyond standard
charging point.
Smart purge is oper-
ating. CO sensor is
recovering from expo-
sure to gas.
Filter/water trap or
sample line blocked.
Printer may be off,
faulty, out of range,
incorrectly set-up,
have a low battery or
not facing Sprint.
Sprint eVo 1 /eVo 2 /eVo 3
Recommended User Action:
Connect charger and retry.
Battery may be flat. The instru-
ment is designed to prevent
deep discharge occurring and
will turn it self off when battery
level gets too low.
Ensure charger is correct type.
If so, plug-in and leave con-
nected. Check to see if charg-
ing symbol appears every 4-6
hours. If it does not and unit
does not switch on, return
both unit and charger for ser-
vice.
Remove probe from flue dur-
ing purge. Continue to use the
instrument as normal.
Empty and clean filter/water
trap. Ensure sample line is free
from blockage.
Ensure printer is charged up
and turned on, working, set-up
correctly with 'PC' protocol,
within physical range (usually
1m) and with the IR window
facing the IR window on Sprint.
(Other IR sources such as a PC
or sunlight may give odd char-
acter print-out)