Philips Lifeline Instructions For Use Manual page 9

2. The Home Communicator calls the Response Center. When it dials
the Response Center, the Home Communicator will repeatedly say:
"Your Help Call is in progress; please wait." Once it connects with the
Response Center, it will say: "Your call has been connected; Lifeline will
be right with you."
3. The Response Center will answer the call. A Response Associate
will speak to you through the Home Communicator's built-in speaker
and hear you through the Home Communicator's highly sensitive
microphone. He/she will ask if you need help. If you do not need help,
just tell the Response Associate that help is not needed.
Note: If you cannot speak or be heard, the Response Associate will try
calling you back. If you cannot answer or if the Response Associate cannot
hear you, Lifeline will contact your Responders or emergency services.
4. The Response Center will assess the situation. If help is needed,
the Response Associate will contact your list of Responders (i.e., a
caregiver, neighbor, loved one) or emergency services in accordance
with your request.
Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Do you need help?
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