Philips Lifeline Instructions For Use Manual page 33

False "fall detected" alarms may occasionally occur
While the AutoAlert Help Button is designed to have very few false
alarms, it might occasionally trigger a fall detected alarm when there was
not a fall (i.e., a false alarm). If this occurs, please simply tell the Response
Associate that it was a false alarm.
Note: Occasional false alarms do not indicate that the AutoAlert Help
Button is malfunctioning.
Caution
In certain situations, the HomeSafe AutoAlert Button may not detect a
fall. A gradual slide from a seated position – such as from a wheelchair –
may not register as a fall and would not be detected. If you fall and need
help, always press the Help Button if you are able to.
The vent area located on the back of the HomeSafe AutoAlert Button
is part of the fall detection sensor system and needs to remain clear of
obstructions (e.g., lint or food products). A continuous flow of water (e.g.,
a shower) hitting the vent directly may also temporarily obstruct the vent.
However, your HomeSafe AutoAlert Button is waterproof and should be
worn at all times – even when bathing or showering.
To conserve battery power for Help Calls, the sensors that are used
to detect falls will be disabled when there are approximately 7 days of
battery life remaining. During this time, the HomeSafe AutoAlert Button
will not detect falls. But, it will continue to function as a Help Button,
which you can press if you need help. See the Battery section below for
further information.
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