Summary of Contents for Philips lifeline AutoAlert Help Button FD100
Page 1
Philips Lifeline AutoAlert Help Button User’s Manual...
Page 2
Important Phone Numbers For any questions about your service, billing or any other concerns, please contact: Philips Lifeline Subscriber Services 1-800-635-6156 (U.S.) 1-800-387-1215 (Canada) List of My Responders and People to Notify: Responders are people whom Lifeline will call in case of an emergency.
Contents Welcome ..................4 Warnings and Cautions ..............5 Warnings Cautions AutoAlert Help Button ..............6 What to Expect if you Fall Compatible Communicators Important Reminders Recommended Usage ..............8 Getting Started ................10 Setting up a new AutoAlert Help Button Signal Range Test Adjusting the Neck Cord Calling for Help ................
Welcome Thank you for choosing Philips Lifeline and our new AutoAlert Help Button (FD100). The AutoAlert Help Button has all of the features of our standard Help Button, allowing you to summon assistance anytime you need help. Your AutoAlert Help Button also provides an added layer of protection –...
Warnings and Cautions Warnings Possible injury, death or other serious adverse reactions may occur with use or misuse of the AutoAlert Help Button. WARNING The AutoAlert Help Button neck cord is not designed to break away. Therefore, it can pose a choking risk, including the possibility of death and serious injuries.
AutoAlert Help Button The AutoAlert Help Button is your direct connection to Lifeline and allows you to summon assistance 24 hours a day, 7 days per week. The AutoAlert Help Button works in conjunction with a compatible Lifeline Communicator. When you press your AutoAlert Help Button, it transmits a signal to the Communicator.
- do not attempt to get up - wait to speak to the Personal Response Associate. As always, you can still press your AutoAlert Help Button at any time. Compatible Communicators The AutoAlert Help Button is compatible with the following Philips Lifeline Communicators: ? ? DT1000?Philips?Lifeline?Cordless?Phone?Communicator ? ? 6900?Philips?Lifeline?Communicator Important Reminders •...
Recommended Usage The AutoAlert Help Button is completely waterproof (will not get damaged by water) and should be worn at all times, even when bathing. The AutoAlert Help Button and Communicator provide coverage inside your home and may provide coverage in the area immediately outside (in the yard, etc.) A signal range test is required to determine which areas in your home will be covered and if there are any environmental conditions that will affect the signal.
Page 9
The AutoAlert Help Button has been tested under the following conditions: • Subscribers who are at least 4 feet 6 inches (137 cm) tall • Subscribers who weigh at least 88 pounds (40 kg) • Mattresses that are at least 17 inches (43 cm) off the floor (measured from the top of the mattress to the floor) •...
Getting Started The AutoAlert Help Button is compatible with the following Philips Lifeline Communicators: ? ? DT1000?Philips?Lifeline?Cordless?Phone?Communicator ? ? 6900?Philips?Lifeline?Communicator The Communicator must be properly set up and the coverage range of your AutoAlert Help Button must be determined prior to use. Please see the Quick?Start?Guide included in the box with your Communicator for instructions on how to set up your system.
3. Continue checking all of the areas in and around your home. Be sure to check the bathroom, basement and garage. 4. Press the Reset Button on the communicator to exit Signal Range Test mode. If you do not press the Reset Button, the test will automatically end after 4 minutes. 5.
Calling for Help 1. If you need help, press the AutoAlert Help Button or press the Help Button on the side of the Communicator. If you fall and can’t get up, a Help Call will be automatically sent within one minute. Hello, Mrs.
The Personal Response Associate will contact the household to see if additional assistance is needed. 7. Once help is provided, Philips Lifeline will contact your People to Notify to let them know that you needed help. Responders and People to Notify As a Lifeline subscriber, you should identify one or more people who will agree to respond in the event of an incident.
Monthly Check-in Call Check-in Call Lifeline wants you to check in every month to confirm that your Communicator and your AutoAlert Help Button are working normally. Many people find it helpful to select the date of their birthday to make their monthly check-in call. For example, if your birthday is January 8th, you might make your check-in call on the 8th day of every month.
Cleaning Your AutoAlert Help Button is completely waterproof, so you can submerge it in warm water for easy cleaning. But first, please turn off your Communicator to avoid sending a false Help Call. 1. Move the power switch on the back of the Communicator to the OFF position. 2.
Equipment Service The Communicator and the AutoAlert Help Button are manufactured to high quality standards. Philips Lifeline equipment can only be factory-serviced by Philips Lifeline. For information on obtaining service or repairs, please call Lifeline. For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
Troubleshooting The Communicator and AutoAlert Help Button conduct self tests on a regular basis. If a problem is identified, the Reset button on Communicator will start to blink. To find out what is wrong, press the Reset button. The Communicator will announce the problem and tell you what to do. If you have any questions about your Communicator, AutoAlert Help Button or other aspects of the Lifeline Service, please push your AutoAlert Help Button or call Lifeline.
Page 18
Yes, the AutoAlert Help Button has a battery that can only be replaced at the factory. The AutoAlert Help Button will automatically send a signal to Philips Lifeline when the battery needs to be replaced, and someone from Lifeline will contact you about the replacement.
(2) the AutoAlert Help Button must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Philips Lifeline may cause harmful interference.
Page 20
Radio Specifications The AutoAlert Help Button has a radiofrequency transmitter with the following characteristics: maximum power over an antenna load: 12 dBm, frequency: 312 MHz ±75KHz, modulation: OOK. It fully complies with FCC Part 15, Section 15.231 for periodic operation above 70 MHz. Electromagnetic Immunity The AutoAlert Help Button is intended for use in an electromagnetic environment in which RF disturbances are controlled.