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Philips Lifeline GoSafe 2 Quick Setup Manual
Philips Lifeline GoSafe 2 Quick Setup Manual

Philips Lifeline GoSafe 2 Quick Setup Manual

Mobile medical alert service

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Medical Alert Service
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GoSafe 2 Mobile Medical Alert Service
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For Canada
Quick Setup Guide

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Summary of Contents for Philips Lifeline GoSafe 2

  • Page 1 Medical Alert Service Start GoSafe 2 Mobile Medical Alert Service here For Canada Quick Setup Guide...
  • Page 2 STEP 1 Unboxing You must complete the initial setup of your GoSafe 2 system from within your primary place of residence (your home). This allows Lifeline to properly calibrate your home location. 9 Please unpack these items from the box. GoSafe 2 Mobile Pendant Charger Medical Alert Service...
  • Page 3 At this point, you can network is available at the continue with the setup process. time of the alarm. • Includes Philips AutoAlert fall detection technology, which provides an added layer of protection by placing a Help Call if a fall * IPX7 Waterproof (1 metre for up to 30 minutes).
  • Page 4 STEP 2 Learn about charging 9 Plug the power cord of your 9 Place your GoSafe 2 Mobile Charger into a power outlet. Pendant around your neck. 9 Attach the Charger to your GoSafe 2 Mobile Pendant. For setup assistance at any time during this process call: 1-800-387-1215. Agents are available between 8:30AM and 6PM, ET.
  • Page 5 You need to charge your GoSafe 2 Mobile Pendant whenever the Indicator Light ashes orange. Note: Your pendant may tell you that it Flashing orange = needs to remain in charging needed the Charger for a short period during this step. Don't worry –...
  • Page 6 STEP 3 Connect to Lifeline Your help call is in progress. Please wait. 9 Press the Help Button 9 Wait while your rst call to on your GoSafe 2 Lifeline is connected. It may take Mobile Pendant. approximately one minute to connect your rst call.
  • Page 7 Do you need help? step 9 Talk to Lifeline. to go… A specially trained Philips Lifeline Personal Response Associate will answer the call and welcome you. If you have any questions, they can answer them for you. Note: If your call does not connect to the Lifeline Response Centre, or...
  • Page 8 Finish charging your STEP 4 GoSafe 2 Mobile Pendant 9 Make sure the Charger is It will take approximately 45 plugged into a power outlet. minutes to charge your GoSafe 2 Mobile Pendant. It is fully charged 9 Attach your GoSafe 2 Mobile when the Indicator Light turns to a Pendant to the Charger.
  • Page 9 Wear your GoSafe 2 Mobile Pendant at all times Sleep with your GoSafe 2 Mobile Pendant. Bathe with your GoSafe 2 Mobile Pendant (shower or bath). Travel with your GoSafe 2 Mobile Pendant (walking, driving, shopping). Your GoSafe 2 Mobile Pendant will automatically call for help if it detects a fall during any of these activities.* Your GoSafe 2 Mobile Pendant will not work if the third party 4G LTE cellular network is unavailable.
  • Page 10: Welcome To Philips Lifeline

    Welcome to Philips Lifeline! We would like to remind you that etc. It’s very important that you our Response Centre is sta ed keep your Responders and their 24-hours-a-day, 365 days a year contact information up to date. by dedicated Lifeline Personal Be sure to contact Lifeline if one Response Associates.
  • Page 11 Conditions, do not activate your system, please refer to the and call Philips Lifeline. Instructions for use included with your system. If you Thank you for choosing Philips Lifeline! have questions about your GoSafe 2 System or service, please contact Philips Lifeline or your...
  • Page 12 Philips Lifeline 111 Lawrence Street Framingham, MA 01702-8156 Tel: 1-800-451-0525 www.lifelinesystems.com Philips Lifeline Canada 95 Barber Greene Road, Suite 105 Toronto, Ontario, Canada M3C 3E9 Tel: 1-800-387-8120 www.lifeline.ca © 2021. All rights reserved. Signal range may vary due to environmental factors. Not all falls can be Philips Lifeline Canada detected.