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8.0 TROUBLE SHOOTING
Before you attempt any mechanical repair, please make sure that power to the furnace is disconnected.
Problem:
No power on control panel.
Solution:
Breaker may be turned off. Turn it on.
Fuse may be out. Change the fuse.
Problem:
Hot air blower fan does not work
Solution:
Check for power connection.
Check control panel. It may be on idle (sleep) mode
Problem:
Combustion fan does not work
Solution:
Check for power connection.
Problem:
No fuel coming to fi re pot
Solution:
Check if there is fuel in the hopper.
If there is fuel, check fuel drop chute when cooled. It may be clogged. Unclog the blockage by
cleaning the burned fuel residue in the channel.
Problem:
Auger squeaks
Solution:
There may be foreign and/or large object lodged in the auger tube. Empty the hopper. Try to
remove the foreign object. It may be in the section you can't see. Reverse the auger shaft by
hand to free object. This requires serviceman to be called.
Problem:
Insuffi cient combustion (unburned fuel)
Solution:
Air holes on the fi re pot may be clogged. Shut down the furnace. Wait until it cools. Remove
the fi re pot and clean the air holes.
Problem:
Smoking
Solution:
Check exhaust pipes and chimney for proper draft.
Check moisture of fuel.
During fi rst fi re, it is normal to have some excess smoke. But, if it is too much, excessive
feeding combined with insuffi cient fi re may have occurred. Wait until all the smoke clears and
the fi re pot cools a little, so it is accessible by gloved hands and tools. Re-arrange the fi re pot
for fi rst fi re and re-start.
9.0 REPLACEMENTS
Contact your dealer or the factory for questions concerning prices and policies on replacement parts. Normally
all parts can be ordered through your Authorized dealer / distributor.
FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE
REQUIRED TO HONOUR THE CLAIM.
When ordering replacement parts always give the following information:
•
Model & Serial Number of appliance
•
Installation date of appliance
•
Part number
•
Description of part
•
Finish
* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR
FURTHER INFORMATION, CONTACT YOUR AUTHORIZED DEALER.
W415-0771 / B / 08.10.09
WARNING
!
FAILURE TO POSITION THE PARTS
IN ACCORDANCE WITH THIS
MANUAL OR FAILURE TO USE ONLY
PARTS SPECIFICALLY APPROVED
WITH THIS APPLIANCE MAY
RESULT IN PROPERTY DAMAGE OR
PERSONAL INJURY.
41.1
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