Phonak Naida Link CROS User Manual
  1. Manuals
  2. Brands
  3. Phonak Manuals
  4. Hearing Aid
  5. Naida Link CROS
  6. User manual
Phonak Naida Link CROS User Manual

Phonak Naida Link CROS User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Phonak Naída Link CROS
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Naida Link CROS and is the answer not in the manual?

Questions and answers

Related Manuals for Phonak Naida Link CROS

Summary of Contents for Phonak Naida Link CROS

  • Page 1 Phonak Naída Link CROS User Guide...
  • Page 2 This user guide is valid for: Wireless models CE mark applied Phonak Naída Link CROS 2017 This user guide only applies to the CROS device. Please see the AB Naída CI sound processor user guide for instructions related to the AB Naída CI...
  • Page 3 Your CROS device Model Battery type Naída Link CROS Earpiece Dome CROS Tip...
  • Page 4 Your CROS device has been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. This premium product is the result of decades of research and expertise and is designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
  • Page 5 Contents Your CROS device Quick guide Parts of the CROS device Using the CROS device Left & right CROS device markings On/Off Batteries Putting on the CROS device Removing the CROS device Push button Further Information Care and maintenance 10. Service and warranty 11.

  • Page 6: Quick Guide

    1. Quick guide Left & right markings Blue marking for left device. Red marking for right device. Changing batteries Remove the Open the Place battery in sticker from the battery door. the battery door new battery and with the “+” wait two minutes.

  • Page 7: Push Button

    On/Off Push button The push button on your device functions as a mute button to mute the sound delivered from the CROS device.

  • Page 8: Parts Of The Cros Device

    Naída Link CROS has no acoustical output. Phonak Naída Link CROS device + AB Naída CI sound processor = Naída Link CROS solution Phonak Naída Link CROS only works in connection...
  • Page 9 Possible earpieces for the Naída Link CROS device Dome CROS Tip Naída Link CROS Push Tube button Battery door CROS Tip Removal handle...
  • Page 10 3. Left & right CROS device markings There is a red or blue marking to tell you if it is a left or a right device. Blue marking for left device. Red marking for right device.

  • Page 11: On/Off

    4. On/Off The battery door is also the on/off switch. Closed battery door = CROS device is on Open battery door = CROS device is off...

  • Page 12: Batteries

    5. Batteries Remove the Open the Place battery in sticker from the battery door. the battery door new battery and with the “+” wait two minutes. symbol facing upwards. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”...
  • Page 13 Replacement battery This CROS device requires zinc-air batteries. Model Zinc air Color ANSI battery marking on code code size package Naída Link CROS orange PR48 7000ZD Please ensure you use the correct type of battery in your CROS device (zinc-air). Please also read chapter 14.2 for further information on product safety.

  • Page 14: Putting On The Cros Device

    6. Putting on the CROS device Place the CROS device behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your CROS device.

  • Page 15: Removing The Cros Device

    7. Removing the CROS device Pull on the bend of the tube and remove the CROS device from behind the ear. In very rare cases, your earpiece can remain in your ear canal when removing the device from the ear. In the unlikely case that the earpiece does get stuck in your ear canal, it is strongly recommended to see a medical specialist for safe removal.

  • Page 16: Push Button

    8. Push button The push button on your CROS device functions as a mute button to mute the sound delivered from the CROS device.

  • Page 17: Care And Maintenance

    9. Care and maintenance Diligent and routine care of your CROS device contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. Further information regarding product safety, see chapter 14.2. General information Before using hair spray or applying cosmetics, you should remove your CROS device from your ear, because these products may damage it.
  • Page 18 • The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the device is cleaned and dried. • The CROS device is used and maintained as described in this user guide.
  • Page 19 Daily Inspect the earpiece for earwax and moisture deposits. Clean the surfaces with a lint-free cloth or use the small brush provided in the hard case. Never use cleaning agents such as household detergents, soap, etc. for cleaning your CROS device. It is not recommended to rinse with water.

  • Page 20: Service And Warranty

    10. Service and warranty Local warranty Please ask the hearing care professional, where you purchased your CROS device, about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the CROS device itself, but not accessories such as batteries, tubes, earmolds, external receivers.

  • Page 21: Warranty Limitation

    Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 22: Compliance Information

    Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations).
  • Page 23 The wireless model listed on page 2 is certified under: Phonak Naída Link CROS FCC ID: KWC-NLCROS IC: 2262A-NLCROS Canada...
  • Page 24 Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 25 interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 26: Information And Description Of Symbols

    12. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
  • Page 27 During transportation keep dry. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 28 Indicates the manufacturer’s catalogue number so that the medical device can be identified. Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use.

  • Page 30: Troubleshooting

    13. Troubleshooting Problem Causes CROS device not Dead battery functioning Battery not inserted correctly CROS device switched off No audio detected from CROS device in mute mode the CROS side CROS device out of range of AB sound processor If the problem persists, contact your hearing care professional for assistance...
  • Page 31 What to do Change battery (chapter 1 + 5) Insert battery correctly (chapter 1 + 5) Switch CROS device on by completely closing the battery door (chapter 4) Press push button on the CROS device to so that the sound is no longer muted (chapter 8) Place CROS device within range of the AB Naída CI sound processor that is on the opposite ear...

  • Page 32: Important Safety Information

    14. Important safety information Please read the information on the following pages before using your CROS device. A CROS device will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use does not permit a user to attain full benefit from it.

  • Page 33: Hazard Warnings

    14.1 Hazard warnings The intended use of this Do not use the CROS CROS device is to transmit device in explosive areas sound to an AB Naída CI (mines or industrial areas sound processor on the with danger of explosions, other ear and hereby oxygen rich environments compensate for impaired...
  • Page 34 If you feel pain in or Hearing programs in behind your ear, if it is the directional microphone inflamed or if skin mode reduce background irritation and accelerated noises. Please be aware accumulations of earwax that warning signals or occur, please check with noises coming from your hearing care behind, e.
  • Page 35 The following is only 15 cm (6 inches) away applicable for persons with from the active implant. • If using a Phonak wireless active implantable medical devices (i.e. pacemakers, accessory, consult the defibrillators, etc.). chapter “Important safety information”...
  • Page 36 The CROS device should not be fitted with domes / wax protection systems when used by clients with perforated eardrums, inflamed ear canals or otherwise exposed middle ear cavities. In the unlikely case that any part of this product should remain in the ear canal, it is strongly recommended to see a medical specialist for safe...

  • Page 37: Information On Product Safety

    14.2 Information on product safety Never immerse your CROS The dome should be device in water! Protect it changed every three from excessive moisture. months or when it Always remove your CROS becomes stiff or brittle. device before showering, This is to prevent the dome bathing, or swimming.
  • Page 38 Do not drop your CROS your CROS device. The device! Dropping onto a table in chapter 5 explains hard surface can damage exactly which type of battery your CROS your CROS device. device requires. Always use new batteries for your CROS device. In Remove the battery if case a battery is leaking, you are not using your...
  • Page 39 Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your CROS device. Remove and keep them outside the examination room/area before undergoing: • Medical or dental examination with X-ray (also CT scan). • Medical examinations with MRI/NMRI scans, generating magnetic fields.
  • Page 40 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

Table of Contents