Contents 1. Welcome 2. Product overview 3. Connectivity overview 4. Compatibility 5. Attaching Naída CI Connect 6. Initial pairing Initial pairing to a Bluetooth®-enabled device Connecting to the device 7. Phone calls Making a call Accepting a call Ending a call Rejecting a call 8.
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12. Care and maintenance General information Cleaning 13. Service and warranty 13.1 Local warranty 13.2 International warranty 13.3 Warranty limitation 14. Compliance information 15. Information and description of symbols 16. Important safety information...
Welcome Your Naída CI Connect has been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. This premium product is the result of decades of research and expertise and is designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
A USB Bluetooth dongle plugged into a computer or tablet for VoIP calls (e.g., Skype) or audio streaming (music or movies) • The Phonak TV Connector* that is plugged into the TV or any another audio device (e.g., home stereo system) * The TV Connector is optionally available.
5. Attaching Naída CI Connect 1. Remove the cover from your PowerCel170 battery: 2. Attach Naída CI Connect to the PowerCel170 battery: Naída CI Connect...
6. Initial pairing Initial pairing to a Bluetooth®-enabled device It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your Naída CI Connect will connect automatically to the device. This can take up to 2 minutes.
Connecting to the device After your Naída CI Connect has been paired to your device, it will automatically connect again when the Naída CI Connect is attached to the sound processor and the sound processor is powered on. The connection will be maintained as long as the device remains ON and within range.
7. Phone calls Your Naída CI Connect connects directly with Bluetooth®-enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your Naída CI sound processor. The Naída CI Connect picks up your voice through its own microphones. Caller’s voice Your voice Bluetooth®...
Making a call Enter the phone number and press the dial button. You will hear the dial tone through your Naída CI sound processor. Your Naída CI Connect picks up your voice through its own microphones. Accepting a call When receiving a call, a call notification will be heard in the Naída CI sound processor.
Ending a call A call can be ended by a long press on the button on the Naída CI Connect (more than 2 seconds) or directly on your phone. A beep confirms that the call has ended. > 2 sec long press Rejecting a call An incoming call can be rejected by a long press on the...
8. Listening to music or a movie from a Bluetooth enabled device Simply start the music track or movie and you will instantly hear it through your Naída CI sound processor. A long press on the Naída CI Connect button will stop the movie or music streaming.
9. Connecting to TV Connector* Sound processor Up to 15 meters (50 ft) TV Connector Line-of-sight between your Naída CI sound processor and the TV Connector is not required. However, environmental interference like walls or furniture may reduce the operating range. Please refer to the user guide for the TV Connector for initial setup instructions.
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Once the TV Connector is connected with your Naída CI Connect, simply switch on the TV (or audio source to which the TV Connector is connected) and you will instantly hear the audio streaming. A long press on the Naída CI Connect button will mute the signal from the TV Connector.
10. Switching between multiple audio sources A phone call always has highest priority and will mute music or audio streaming. A Bluetooth music stream has priority over TV Connector streaming. To switch back to TV Connector streaming, simply stop the music streaming on your smartphone or other audio streaming device.
11. Operating conditions The product is designed for home healthcare environment such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guide. Technical information: Weight of product: 1.5 g / 0.0033 lb Dimensions (W x L x H): 8.93 x 18.78 x 10 mm / (0.35 x 0.74 x 0.39 inch)
12. Care and maintenance General information Before using hair spray or applying cosmetics, you should remove your sound processor and Naída CI Connect from your ear, because these products may damage it. Cleaning Clean the Naída CI Connect with a lint-free cloth or use the small brush.
13. Service and warranty 13.1 Local warranty Please ask the hearing care professional where you purchased your Naída CI Connect about the terms of the local warranty. 13.2 International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the Naída CI Connect.
13.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations).
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Notice 1: This device complies with Part 15 of the FCC Rules and with Industry Canada’s license exempt RSS standard(s). Operation is subject to the following two con¬ditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.
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interference to radio or television reception, which can be determined by turning the device off and on, the user is en¬couraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. •...
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Japanese Radio Law and Japanese Telecommunications Business Law Compliance This device is granted pursuant to the Japanese Radio Law (電波法) and the Japanese Telecommunications Business Law (電気通信事業法). This device should not be modi¬fied (otherwise the granted designation number will be¬come invalid).“ Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015...
15. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. Indicates the medical device manufacturer, as defined in EU Directive 93/42/EEC.
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The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Other trademarks and trade names are those of their respective owners. Japanese mark for certified radio equipment. Temperature during transportation and storage: –20°...
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Atmospheric pressure during storage and transportation: 200 hPA to 1500 hPa during operation: 980 hPA to 1050 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste.
16. Important safety information Please read the information on the following pages before using the product. Hazard warnings Keep this device out of reach of children aged under 3 years. Opening the device might damage it. If problems occur that cannot be resolved by following the guidelines in the Troubleshooting section of this User Guide, consult your hearing care professional.
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Do not use your device in areas where electronic equipment is prohibited. If in doubt, please ask the person in charge. Your product operates between 2.4 GHz–2.48 GHz frequency range. When flying please check if flight operator requires devices to be removed from the sound processor.
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Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the device, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
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Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your product. Remove and keep them outside the examination room/area before undergoing: – Medical or dental examination with X-ray (also CT scan). – Medical examinations with MRI/NMRI scans, generating magnetic fields.
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Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Avoid exposing the receiver to hair spray or other cosmetic chemicals. Other important information • Be aware that wireless transmission from the external device to your Naída CI Connect may be interrupted due to interference or moving out of range, and that audio which is transmitted from the...
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