Lenovo ThinkStation P720 Hardware Maintenance Manual page 96

Lenovo Solution Center enables you to troubleshoot and resolve computer problems. It combines diagnostic
tests, system information collection, security status, and support information, along with hints and tips for
optimal system performance.
When you are setting up your computer, the Lenovo Solution Center program prompts you to create
recovery media. You can use the recovery media to restore the storage drive to the factory default settings.
For additional information, see the Lenovo Solution Center help system.
Diagnosing problems with Lenovo Companion on the Windows 10 operating system
Lenovo Companion is preinstalled on your computer and also is available for download at:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and
print the log files created by the program. You need the log files when you speak to a Lenovo technical
support representative.
Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information
collection, security status, and support information, along with hints and tips for optimal system
performance.
The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Support Web site at:
http://www.lenovo.com/support
For additional information, see the Lenovo Companion help system.
Diagnosing problems with ThinkStation Diagnostics on the Windows 7 and Windows 10 operating
systems
ThinkStation Diagnostics is preinstalled on your computer and also is available for download at:
http://www.lenovo.com/diags
Note: If you install Windows 7 by yourself, ensure that ThinkStation Diagnostics is installed after Lenovo
Solution Center if both programs are needed on the same computer.
ThinkStation Diagnostics enables you to troubleshoot and resolve computer problems. The program notifies
you of any issues detected by the real-time hardware diagnostic monitoring function. The program also
provides the details of the issue, analyzes possible causes, and provides solutions.
Hardware diagnostics
The hardware diagnostics function enables your computer to monitor hardware components in real time for
potential issues or errors without impacting the performance. When an issue or error is detected, hardware
diagnostic information is presented in either of the following ways:
• If the ThinkStation Diagnostics application is installed and running on your computer, an issue or error
message is displayed in the Windows notification area. Go to ThinkStation Diagnostics for more
information and suggested solutions.
• If the ThinkStation Diagnostics application is not installed or running on your computer, depending on
your computer configuration, do either of the following:
– If your computer has the four-digit diagnostic display installed, an error code is displayed on the four-
digit diagnostic display on the front of the computer. Check the error code at the following Web site:
http://thinkworkstationsoftware.com/diags.html
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P720 Hardware Maintenance Manual