Lucent Technologies MDW 9040 Installation, Troubleshooting, And Use page 63

4
Troubleshooting
Symptom
Volume is too low at
any setting and there is
noise on the line.
You are on a call and
you hear radio
interference when
another call rings.
Voice quality for a call
in progress degrades for
more than 6 seconds
(PARTNER, PARTNER
Plus, PARTNER II,
PARTNER Advanced
Communications
System in key mode,
MERLIN, MERLIN
Plus, and MERLIN II
Systems only).
52
Issue 1, May 2000
Possible Causes
Handset or DRM is not working
properly.
Connection between the DRM and the
communications system
switch/control unit is incorrect.
Telephone line may be producing
noise.
Communications system in key mode
has all lines set to ring. An incoming
call "wakes up" all of the other DRMs
at the same time to ring the other
phones.
Line ringing options are incorrectly
set.
MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190
Voice Quality Problems
Possible Solutions
Place the handset in Wireless Test
Mode and determine the signal
strength and voice quality as
described in Chapter 3. Use the
Close-Up Test described in
"Performance/Range Test in
Wireless Test Mode" in Chapter 3.
Check the connection between the
DRM and the communications
system switch/control unit as
described in "Auxiliary Power and
Switch Wiring" in Chapter 2.
Report line trouble to your local
phone company.
Refer to Chapter 5, "MDW 9040
Pocket Phone Compatibility," to
reset line ringing options.
Refer to Chapter 5, "MDW 9040
Pocket Phone Compatibility," to
reset line ringing options.