Page 1 Lucent Technologies Bell Labs Innovations TransTalk™ 9000 Digital Wireless System MDW 9031 Wireless Pocketphone Installation and Use 503-801-166 Comcode 108170176 Issue 1 November 1997...
Page 2 Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.
Page 3: Table Of Contents
Contents Introduction 1 - 1 About TransTalk™ 9000 Products What Is a Wireless Phone? TransTalk 9000 System About the MDW 9031 Pocketphone Privacy Information Where Can You Use Your Pocketphone? Parts List Additional Parts Spare Battery and Headset Installing the MDW 9031 Pocketphone...
Page 4 2-18 Understanding Your Model 117A4 Carrier 2-21 Installing a Single Carrier 2-22 Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Wall 2-25 Single Carrier Installation Self Test 2-28 2-29 Installing Multiple Carriers Mounting and Cabling Multiple Carriers 2-29 Multiple Carrier Mounting and Cabling Self Test 2-32...
Page 5: Button
Carrying Your Pocketphone Antenna Changing the Handset Settings Changing the Communications System Button Mapping Setting Enabling or Disabling the Vibrator Enabling or Disabling Line Preselection 3-10 Enabling or Disabling Backlighting 3-11 Enabling or Disabling the Alerter 3-12 Test Modes 3-12 Using Local Test Mode 3-13 Using Wireless Test Mode...
Page 6 Button Mapping for DEFINITY Systems, 6-10 System 25, System 75, and System 85 6-12 Setting the Line Ringing Options A - 1 Warranty and Repair Information Lucent Technologies Limited Warranty and Limitation of Liability Limitation of Liability Repair Information In-Warranty Repairs Post-Warranty Repairs...
Page 7 Regulatory Information FCC Part 15 Rules IC RSS-210 Compliance Hearing Aid Compatibility C - 1 Specifications Index Battery Charger Wall-Mounting Template...
Page 8: Introduction
Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW 9031 Pocketphone. MDW stands for "Multi-Line Digital Wireless." The MDW 9031 Pocketphone is the latest addition to the TransTalk 9000 family of wireless products, which also includes the MDW 9000 Telephone, the MDW 9010 Telephone and the MDW 9030P Pocketphone.
Page 9: Mdw 9000
Linked carriers are automatically synchronized with each other. The TransTalk 9000 system enables you to use several different phone and carrier models in the same zone, but there are some compatibility issues to consider. You need to know...
Page 10: About The Mdw 9031 Pocketphone
Multiple (4 Max) Carrier Installation If you have multiple Model 117A3 or Model 117A4 System Expansion Carriers (or both)... Note: For 117A2 Carriers, see Note under Single Carrier Installation. Use only... MDW 9010 phones (Code 7815H04A) MDW 9030P phones (Code 7815H05A) MDW 9031 phones (Code 7815H06A) Note: Multiple carrier installations must use MDW 9010 phones, MDW 9030P phones, and/or MDW...
Page 11: Parts List
Parts List Along with this book and the MDW 9031 Pocketphone Quick Reference, the box should contain the items shown below. If it does not, call for customer support as described on the inside front cover of this book. Carrying Clip Radio Module Battery Pack Handset...
Page 12: Additional Parts
Additional Parts The following parts may be necessary, depending upon your installation. This Kit of Parts is required only when a single (stand-alone) MDW 9031 Pocketphone is installed: Rubber Feet (4) Wall Mounting Philips Head Radio Module 11-foot (3.4 m) Plate Wood Screws (2) Power Cord/AC Adapter...
Page 13: Spare Battery And Headset
Spare Battery and Headset One nickel metal hydride battery pack, which provides up to 3 hours of talk time, comes with your MDW 9031 Pocketphone. For extended phone usage, you should purchase an additional battery pack. If you require full business-day use, you can purchase an extended battery pack.
Page 14: Installing The Mdw 9031 Pocketphone
Installing the MDW 9031 Pocketphone Important Safety Instructions This book contains instructions related to safety labels on the product: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
Page 15: Guidelines For Safe And Efficient Operation
Guidelines for Safe and Efficient Operation Your wireless telephone is a radio transmitter and receiver. When the phone is turned on, it receives and sends out radio frequency (RF) energy. The phone operates in the fre- quency range of 902–928 MHz. Your hand-held wireless telephone uses the digital TDD mode.
Page 16: Basic Safety Precautions For Installation And Use
See the documentation that came with your communications system for more information. CAUTION: This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus, PARTNER II, PARTNER Advanced Communications System, MERLIN, MERLIN Plus, MERLIN II, MERLIN LEGEND, System 25, System 75, System 85, and DEFINITY communications systems only.
Page 17: Additional Safety Instructions For Installation Personnel
– Installing a new radio module Connecting or disconnecting telephone line cords – Adding a carrier – Use only the type of battery pack shipped with this product or sold as an optional part. (See "Ordering Replacement & Optional Parts" in Chapter 4.) WARNING: The rechargeable battery pack may contain elements that are harmful to the environment (for example, nickel).
Page 18: Ac Outlet Check
Use only the power supply (Comcode 847224227) shipped with the carrier. Use only the correct power source. If you are not sure of the power supply to your location, consult your local power company. This product uses a 3-prong plug. Such plugs are designed for your safety. Do not attempt to defeat this purpose.
Page 19: Installation Overview For Radio Modules And Carriers
Installation Overview for Radio Modules and Carriers This section explains how to install radio modules and carriers. You should proceed through this section in the following order: 1. "Radio Module/Switch Wiring" 2. "Key Components" 3. "Positioning a Single Radio Module or Carrier(s)" 4.
Page 20: Key Components
Key Components Each radio module communicates with a corresponding handset. The matching sets are identified by a serial number located on the bottom of the radio module and in the battery compartment of the handset. Antenna Mounting Hook LEDs Power Cord Connector Card Edge (Cover not...
Page 21 A carrier (Model 117A3 or Model 117A4) is required when installing two or more MDW 9031 Pocketphones. Radio Module Mounting Rods Wall Mount Wall Mount Hole Hole Label with Module Number (not shown) IN Jack Power Cord OUT Jack Connector OUT OF SYNC LED (not shown) CONTROL/EXPANSION LED...
Page 22: Positioning A Radio Module Or Carrier(S)
Positioning a Radio Module or Carrier(s) Each of your handsets and its corresponding radio module operates within a single zone of coverage: The range depends on your particular operating environment. For indoor use, walls between the handset and the radio module will reduce the phone’s range. Avoid concen- trations of structural metal, such as steel and aluminum, and reinforced concrete.
Page 23 The radio module or carrier(s) should not be within 3 feet (.9 m) of any large metal object, and should not have metal objects in the line of sight to the operating area of the handset. The radio module or carrier(s) should not be within 6 feet (1.8 m) of equipment with microprocessors such as answering machines, personal computers, and fax machines;...
Page 24: Installing A Single Radio Module
Installing a Single Radio Module Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antenna and ceiling See "Key Components" earlier in this chapter for additional picture detail Perform the tests described in "Wireless Test Mode" in Chapter 3 to determine the optimal placement of the radio module.
Page 25: Single Radio Module Installation Self Test
Insert the radio module’s power cord into the side of the radio module. Insert the other end of the telephone line cord into the bottom of the radio module. Plug the power cord/AC adapter into a properly grounded 3-prong wall outlet that is not controlled by an on/off switch.
Page 26: Understanding Carriers
Model 117A1A, Model 117A3, and Model 117A4. NOTE: If you currently own a Model 117A2 carrier, Lucent Technologies will replace it with a Model 117A4 at no charge. If you want to install more than six radio modules, you will need more than one carrier.
Page 27 As the following illustration shows, each Model 117A3 carrier has two user-adjustable DIP switches, one in Slot 2 that controls the power levels, and another in Slot 4 that specifies whether this particular carrier is functioning as a control or an expansion carrier. Control/Expansion Power DIP DIP Switch...
Page 28: Setting The 117A3 Carrier Power Level
Setting the 117A3 Carrier Power Level If your MDW 9031 Pocketphones are interfering with other wireless products in use, or if you anticipate that they will, you can adjust the carrier’s range by setting each 117A3 carrier’s power DIP switch, located in Slot 2. Power DIP Switch Slot 2...
Page 29: Setting The 117A3 Carrier Control/Expansion Dip Switch
Setting the 117A3 Carrier Control/Expansion DIP Switch The Model 117A3 carrier can serve as either a control or an expansion carrier. Whether you install one or more 117A3 carriers, you must set the Control/Expansion DIP switch in Slot 4 of each 117A3 carrier to indicate which role that carrier is filling. Control/Expansion DIP Switch Slot 4...
Page 30 IMPORTANT: Only one carrier (the leftmost carrier) can be the control carrier; the other carriers must be expansion carriers. To designate the carrier as a... Use this setting for the DIP switch... control carrier (one carrier only) expansion carrier (one or more additional carriers) Go to one of the following: If you are also installing one or more 117A4 carriers, go to...
Page 31: Understanding Your Model 117A4 Carrier
Understanding Your Model 117A4 Carrier The Model 117A4 carrier differs from the 117A3 in that it does not require that Slot 6 contain a radio module in order to pass the signal from the control carrier to the next carrier. It also does not have Power and Control/Expansion DIP switches to set. The 117A4 automatically adjusts its power level and senses whether it is being used as a control or an expansion carrier.
Page 32 The following chart explains the label that identifies the jacks and LEDs on the 117A4 carrier. (The IN and OUT jacks and the OUT OF SYNC LED also appear on the 117A3 carrier.) Explanation Label CAUTION Designates the modular jack that accepts the modular plug and cable from the preceding carrier to the left.
Page 33 The label at the top of the right side of the carrier is provided to help you interpret the LED lights. The first three lines on this label refer to LEDs on the the control carrier; the next three lines refer to the LEDs on each of the expansion carriers; and the last two lines apply to all carriers.
Page 34: Installing A Single Carrier
Installing a Single Carrier If you are installing a Model 117A3 carrier, be sure you have read the following sections and have set the DIP switches: "Understanding Your Model 117A3 Carrier" "Setting the 117A3 Carrier Power Level" "Setting the 117A3 Carrier Control/Expansion DIP Switch" Then go to one of the following: "Installing a Single Carrier on a Shelf or Desk"...
Page 35: Installing A Single Carrier On A Shelf Or Desk
Installing a Single Carrier on a Shelf or Desk You will not receive optimum performance if unit is placed on a desk or low shelf Install as high as possible, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling if on high shelf Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion) See "Key Components"...
Page 36 When the card edge is fully seated, a snap lock on the bottom of the radio module will engage. Insert a telephone line cord into the bottom of each radio module. Slide the telephone line cords through the rear exit slots on the bottom of the carrier. Cords originating from Modules 1 and 6 can share exit slots with cords from Modules 2 and 5 respectively.
Page 37 Insert the carrier’s AC adapter cord into the left side of the carrier. Place the carrier on its feet towards the back of the shelf or desk, making sure it is in a stable position. Be sure the telephone line cords come out the rear exit slots in the back of the unit.
Page 38: Installing A Single Carrier On A Wall
Installing a Single Carrier on a Wall Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion) See "Key Components" earlier in this chapter for additional picture detail Perform the tests described in "Wireless Test Mode"...
Page 39: When The Card Edge Is Fully Seated, A Snap Lock On The Bottom Of The Radio Module Will Engage
Starting from the leftmost slot (#1), insert each radio module into the carrier by hooking it onto the radio module mounting rod. Slowly swing the radio module's card edge into the card edge connector on the back of the carrier. When the card edge is fully seated, a snap lock on the bottom of the radio module will engage.
Page 40: Into The Appropriate Extension Jack Or Terminal
Insert the free end of each telephone line cord into the appropriate extension jack or terminal/ station connector on your communications system switch/control unit (refer to your communications system manual for the proper location). Plug the carrier’s AC adapter cord into the left side of the carrier.
Page 41: Single Carrier Installation Self Test
Single Carrier Installation Self Test A single carrier must always function as a control carrier. Wait a few seconds, then compare the OUT OF SYNC and CONTROL/ EXPANSION LEDs against the top three lines on the "SYNC and CONTROL/EXP LED Codes" label. If the OUT OF SYNC LED is lit, power down, wait at least 15 seconds, and then repower the carrier.
Page 42: Installing Multiple Carriers
Installing Multiple Carriers Install each carrier high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling Install each carrier 1 foot (0.3 m) optimal to 4 feet (1.2 m) from its neighboring carrier Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion) See "Key Components"...
Page 43 Connect an expansion cable to the OUT jack of the control carrier. Insert the free end of the expansion cable into the IN jack of the expansion carrier immedi- ately to the right of the control carrier. NOTE: Although installing an expansion cable into the wrong IN or OUT jack will not harm either carrier, doing so causes all handsets to work improperly and the OUT OF SYNC LED to light.
Page 44 Insert each carrier’s power cord into its AC adapter. If appropriate, you can wall-mount each AC adapter using its attached wall-mounting bracket. Plug each carrier’s power cord into one of the following power sources that is not controlled by an on/off switch. Surge-suppressor strip.
Page 45: Multiple Carrier Mounting And Cabling Self Test
Multiple Carrier Mounting and Cabling Self Test Wait a few seconds after powering up the carriers, then verify that the red OUT OF SYNC LEDs on all carriers are lit. This is normal when no radio modules have yet been installed. The CONTROL/EXPANSION LEDs should also be lit and blinking: Model 117A4 control carrier = Green blinking Model 117A4 expansion carrier(s) = Green blinking A Model 117A3 carrier has no CONTROL/EXPANSION LED, but the DIP switch in Slot 4...
Page 46: Installing A Single Radio Module In Each Carrier
Installing a Single Radio Module in Each Carrier Remove the plastic cap covering each radio module’s card edge before inserting the radio modules into the carriers. Working from left to right, insert a radio module into the first slot (Slot 1) of each carrier; hook each radio module onto the mounting rod.
Page 47 Slide the telephone line cords through the cable manager slot on the left front of each carrier. Insert the free end of the telephone line cord into the appropriate extension jack or terminal/ station connector on your communications system switch/control unit (refer to your communications system manual for the proper location).
Page 48: Installation Self Test With A Single Radio Module In Each Carrier
Installation Self Test with a Single Radio Module in Each Carrier Wait a few seconds after powering the carriers, then verify that the carriers’ OUT OF SYNC LEDs are not lit. The following illustration shows the correct LED lights for a four-carrier installation with one radio module installed in each carrier.
Page 49 If an OUT OF SYNC LED is lit, power down, wait at least 15 seconds, and then repower the carriers in order from left to right, as described in Step 7. If the LED is still lit, follow the suggestions in the "Installation Problems"...
Page 50: Installing The Remaining Radio Modules
Installing the Remaining Radio Modules Remove the plastic cap covering each radio module’s card edge before inserting the radio modules into the carriers. Beginning with the first empty slot and working from left to right, insert a radio module into each slot of the control carrier.
Page 51 Slide the telephone line cords through the cable manager slot on the left front of the carrier. Insert the free end of each telephone line cord into the appropriate extension jack or terminal/ station connector on your communications system switch/control unit (refer to your communications system manual for the proper location).
Page 52: Installation Self Test For Remaining Radio Modules
Installation Self Test for Remaining Radio Modules Wait a few seconds after powering the carriers, then verify that the carriers’ OUT OF SYNC LEDs are not lit. At this stage of your installation, the LEDs displayed should again match the first or fourth lines of the SYNC and CONTROL/EXP LED Codes label, depending on whether the carrier is the control or an expansion carrier.
Page 53 The PASS and POWER LEDs on all radio modules should be lighted and green, indicat- ing that all of the radio modules are functional. If a radio module’s PASS LED is not lighted: Power down the carriers. Unplug from the wall outlet the power cord/AC adapter of the radio module that did not light.
Page 54: Handset
Handset This section explains how to install the handset battery pack, change the communications system setting, and fill out the handset label. Inserting and Removing the Handset’s Battery Pack To insert the battery pack into the handset, insert the two small rectangular tabs located along the bottom back edge of the handset into the two rectangular holes along the bottom front edge of the battery pack.
Page 55: Changing The Communications System Setting
Changing the Communications System Setting The communications system you use determines what information the MDW 9031 Pocket- phone can display and how the phone lines and programmable/intercom/drop buttons are identified (see "Button Mapping" in Chapter 6, "MDW 9031 Pocketphone Compatibility"). The MDW 9031 is factory-set to work with the PARTNER communications system.
Page 56: Filling Out The Handset Label
Filling Out the Handset Label The MDW 9031 Pocketphone display shows the status of up to 12 lines or programmable/ intercom/drop buttons. Since the MDW 9031 is compatible with several different communi- cations systems, diagrams of the button mapping for these systems are provided in Chapter 6.
Page 57: Battery Charger
Battery Charger This section explains how to choose a location for the battery charger and install it. It also explains how to insert and remove a battery pack. Positioning the Battery Charger The battery charger can be placed on a desk, or it can be mounted on a wall. Before you install the battery charger, note the following considerations: Locate the battery charger within 5 feet (1.6 m) of a properly grounded 3-prong electrical outlet that is not controlled by an on/off switch.
Page 58 Insert the battery charger’s power cord/AC adapter into the battery charger. If you are desk-mounting the battery charger, skip to Step 7. Place the keyhole-shaped openings in the back of the battery charger over the screw heads and wall spacers, then slide the battery charger downward into the groove in the wall spacers to lock it into place.
Page 59: Inserting A Battery Pack Into The Spare Battery Compartment
Inserting a Battery Pack into the Spare Battery Compartment Slide the battery pack (or an optional extended battery pack) into the Spare battery compartment until it is firmly seated with the back of the battery pack against the back of the Spare battery compartment.
Page 60: Removing A Battery Pack From The Spare Battery Compartment
The extended battery pack simply slides down into the Spare battery compartment. Extended Spare Battery Pack Handset Cradle Spare Battery Pack Guide Pin Battery Charger Contacts Spare Battery Compartment SPARE LED Removing a Battery Pack from the Spare Battery Compartment To remove a battery pack from the Spare battery compartment of the charger, simply lift the battery pack up and out.
Page 61: Inserting The Handset Into The Battery Charger's Handset Cradle
Inserting the Handset into the Battery Charger’s Handset Cradle Correct positioning of the handset in the charger is important to ensure proper charging. Position the handset (with either battery pack attached) so that the two small round holes in the bottom of the handset fit over the two guide pins on the bottom of the handset cradle.
Page 62: Using The Mdw 9031 Pocketphone
Using the MDW 9031 Pocketphone Important Safety Instructions Please see "Important Safety Instructions" at the beginning of Chapter 2. The Handset The MDW 9031 Pocketphone supports normal operation of all of the features of the switch as far as is practical within the limitations of its reduced size and power and the nature of wireless operation.
Page 63: Handset Controls
Handset Controls Receiver Headset On/Off Receives the sound of your caller's voice, unless a Press to turn the headset on if the headset is connected. headset is plugged in. ON appears in handset display. To Antenna turn off, press again. Turn on to make or answer a call, and turn off Extend fully or retract fully to to "hang up."...
Page 64: Column And Select Buttons
Column and Select Buttons The MDW 9031 pocketphone can display the status of up to 12 lines or programmable/ intercom/drop buttons; however, it has only 4 selection buttons (the Column buttons). The Select button to increase the is used in conjunction with the Column buttons available selections to 12.
Page 65: Handset Display (With Backlighting)
Handset Display (with Backlighting) The MDW 9031 Pocketphone display has one 16-alphanumeric-character line, and four lines of icons to provide you with status information. The display provides Backlighting (a button is programmable option) either when the handset is turned on or when the pressed.
Page 66: Display Messages
Display Messages The top line of the handset display uses up to 16 alphanumeric characters to provide messages such as the following: LCL:P (or LCL:D, LCL:M1, or LCL:M2) indicates that the handset is in Local Mode, and tells which communications system the button mapping is set to emulate: PARTNER systems LCL:P DEFINITY systems, System 25, System 75, and System 85...
Page 67: Range Indicators
Range Indicators For maximum range and voice quality, always fully extend the antenna before placing or answering a call. The antenna must be either fully retracted (for short range) or fully extended (for maximum range) to use the Pocketphone. The handset provides an audible and a visual signal to alert you when the handset is near the end of the range of the radio module.
Page 68: Volume Control
Volume Control To increase or decrease the volume of the handset alerter or the receiver (earpiece): Alerter: Press the "+" or the "–" button while the MDW 9031 is awake but turned off. If the display is dark (the phone is in "sleep" mode), press to wake it up, then press the "+"...
Page 69: Antenna
Antenna The MDW 9031 Pocketphone comes with a user-replaceable, flexible, retractable an- tenna. For maximum range and voice quality, always fully extend the antenna before placing or answering a call. You can receive a call (if you are within range of the radio module) without extending the antenna, but you may get a RANGE indication.
Page 70: Enabling Or Disabling The Vibrator
Enabling or Disabling the Vibrator The vibrator vibrates to alert you to an incoming call in situations where you do not want to disturb others with an audible ring. You can enable or disable the vibrator using the following procedure: Make sure the handset is turned off.
Page 71: Enabling Or Disabling Backlighting
To enable Line Preselection, use the following procedure: Make sure the handset is turned off. for three seconds. Press and hold the Select button , press  . While still holding On/Off The handset beeps twice, and the display shows the handset settings, indicating you are in Local Mode.
Page 72: Enabling Or Disabling The Alerter
Enabling or Disabling the Alerter The alerter is an audible signal to notify you of an incoming call. If a call comes in while the phone is idle, the handset rings. If you are already on a call, the handset chirps softly. You can adjust the volume of the alerter by pressing the "+"...
Page 73: Test Modes
Test Modes You can use Local Test Mode and Wireless Test Mode to verify that your handset is working properly and that the MDW 9031 system is performing optimally. Using Local Test Mode You can use Local Test Mode to activate the audio warning signal, the vibrator, and all visual indicators on the handset display, enabling you to test the following: Does the audio warning signal work? Does the vibrator vibrate?
Page 74: Using Wireless Test Mode
NOTE: Ignore anything that displays if you press   while in Wireless Test Mode. These displays are for Lucent Technologies technicians’ use only. Make sure the handset is turned off. for three seconds. Press and hold the Select button , press ...
Page 75 To determine sound clarity, listen to the simulated dial tone as you walk around. A clear, steady tone indicates good sound clarity. To determine signal strength, press  . The display shows the signal strength (SIG) for both the handset (HS) and the base (B) (the radio module) at the moment that ...
Page 76 The higher the number, the better the voice quality, as shown in the table below. A low number may indicate potential interfering devices (such as another radio transmitter) in the area. You can press   again to show a subsequent voice-quality reading. Each time you press ...
Page 77 Performance/Range Test in Wireless Test Mode Using the signal-strength test and the voice-quality test together, you can determine the range in which your MDW 9031 Pocketphone performs best at your site: At 10–15 feet (3.1–4.6 m) from its radio module, use the following procedure: Make sure the handset is turned off.
Page 78: Waking Up" The Phone
"Waking Up" the Phone In addition to "On" and "Off," the MDW 9031 has an energy-saving "sleep" or "standby" mode. The MDW 9031 "goes to sleep" 15 seconds after activity ceases (that is, after an alert stops ringing or after you hang up). The ...
Page 79: Manually Selecting A Line Or Programmed Button
Manually Selecting a Line or Programmed Button When you are making or answering a call, the MDW 9031 automatically selects the line for you. In some situations, however, you may want to select a particular line (for example, to use an "800" line). To select a particular line or programmable/intercom/drop button, use the following procedure: Press ...
Page 80: Using A Headset
Using a Headset Lucent Technologies offers the Supra 9031 headset, which is specifically designed for use with your MDW 9031 wireless phone, or the Radium (over the ear) headset. A headset assists in call answering, and provides hands-free operation. For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.
Page 81: Placing Calls With A Headset
Placing Calls with a Headset To place a call with a headset: Press the On/Off button near the antenna or the   near the dialpad to On/Off access an available line. The microphone and earpiece in the handset are disabled. Dial the call as you would on a wired system phone.
Page 82: The Battery Charger
The Battery Charger The battery charger charges battery packs in the Spare battery compartment and in the handset. If both are present at the same time, charging in the Spare battery compartment is suspended until the battery pack in the handset is fully charged. To enable extended phone usage, you should purchase an extra battery pack and store it in the charger, so that you always have a charged battery pack to switch to, if necessary.
Page 83 The color of the battery charger’s LEDs indicates the state of the corresponding battery pack, as shown in the following table: If it is the REFRESH LED, the Refresh If it is the SPARE LED, is the HANDSET button was pressed, the battery pack in the If it Battery charger...
Page 84: Extending Battery Life
Extending Battery Life The battery charger will charge a battery pack in the handset if you simply insert the handset in the battery charger’s handset cradle; however, the Refresh process fully discharges the battery pack before recharging it, thereby ensuring the best possible charge and the longest talk time.
Page 85 Follow these steps to ensure an uninterrupted supply of power to your MDW 9031 Pocketphone: If you have only one battery pack, be sure to refresh it at least once a week. You can refresh it by: Placing it in the Spare battery compartment of the battery charger. –...
Page 86: Maintaining The Mdw 9031 Pocketphone
Maintaining the MDW 9031 Pocketphone Important Safety Instructions Please see "Important Safety Instructions" at the beginning of Chapter 2. Removing a Radio Module from the Carrier See "Key Components" in Chapter 2 for additional picture detail. Slot 6 of an 117A3 control carrier must always contain a radio module to pass the synchronization signal to the next carrier.
Page 87 Press up and hold the snap lock on the bottom rear of the radio module. Slowly swing the radio module’s card edge out of the card edge connector on the back of the carrier, releasing the snap lock when clear. Unhook the radio module from the radio module mounting rod by gently lifting upward.
Page 88: Swapping Extensions
Wait a few seconds, then verify that the carrier’s OUT OF SYNC LED is not lit. If the LED is lit, power down, wait at least 15 seconds, and then repower the carrier. If the LED is still lit, follow the suggestions in the "Installation Problems"...
Page 89: Replacing The Antenna
Repower the carrier. If you have multiple carriers, repower them in order from left to right, as shown below: Wait a few seconds, then verify that the carrier’s OUT OF SYNC LED is not lit. If the LED is lit, power down, wait at least 15 seconds, and then repower the carrier.
Page 90: Ordering Replacement & Optional Parts
Supra 9031 or Radium Headset 3122-043A Radium (Over the Ear) Headset 3122-043A 407720739 with Adapter Kit of Parts (for Stand-Alone D-182866 D-182866 107586828 MDW 9031 Installation) Outside the continental U.S., contact your Lucent Technologies Representative or local Authorized Dealer. Maintaining the MDW 9031 Pocketphone...
Page 91: Troubleshooting
Troubleshooting Procedures If you have a problem with your MDW 9031 Pocketphone, you may be able to solve it by following the procedures included in this chapter. If you cannot resolve the problem, call for customer support as described on the inside front cover of this book. The problems in this chapter are organized as follows: Installation Handset...
Page 92: Pass Led
Installation Problems (continued) Possible Causes Symptom Possible Solutions After you plug the Plug the radio module or Radio module or carrier(s) is radio module or plugged into an electrical carrier(s) into an outlet not carrier into an outlet controlled by a switch. controlled by a switch.
Page 93 Installation Problems (continued) Symptom Possible Solutions Possible Causes Radio modules are out of Power down the carrier, wait 15 After you plug the synchronization. seconds, and repower it. If you carrier into an electrical outlet, the have multiple carriers, repower the control carrier first, and then PASS LED of one or more radio modules...
Page 94 Installation Problems (continued) Possible Causes Symptom Possible Solutions The LEDs on the A radio module is Locate the malfunctioning radio module by using malfunctioning. the following procedure: carriers were displaying Power down all carriers. correctly accord- Remove the rightmost radio module. ing to the three 3.
Page 95: Handset Problems
Handset Problems Possible Solutions Possible Causes Symptom After you press Insert a battery pack in the There is no battery pack in  , display handset. On/Off the handset. does not show anything. Reinsert the battery pack in the Battery pack is not inserted handset.
Page 96 Handset Problems (continued) Possible Causes Possible Solutions Symptom The   button was Press   again to turn off the mute You can hear the Mute Mute pressed inadvertently. party on the other feature. end, but they cannot hear you, MUTE appears in the handset display.
Page 97: Battery Problems
Battery Problems Possible Solutions Possible Causes Symptom This is normal operation No action is required. The Battery icon for the MDW 9031 appears in the handset Pocketphone. display. Battery power is low. You have 5 minutes or less of The Battery icon talk time left.
Page 98: Voice Quality Problems
Voice Quality Problems Possible Causes Symptom Possible Solutions A competing radio Place the handset in Wireless Test Mode Handset voice device (for example, a as described in Chapter 3. If the signal quality and range wireless bar-code strength and voice quality readings are are not as good scanner) has been low, look for a newly installed radio...
Page 99 (15.2–30.5 cm) from the ceiling). See “General Position- ing Rules" in Chapter 2 for more information. You are using different See "TransTalk 9000 System" in models of handsets and Chapter 1. the mix is incompatible with the carrier. Place the handset in Wireless...
Page 100: Line Ringing Options
Voice Quality Problems (continued) Symptom Possible Causes Possible Solutions Communications Refer to Chapter 6, "MDW 9031 You are on a call system in key mode Pocketphone Compatibility," to reset line and you hear radio has all lines set to ringing options. interference when ring.
Page 101: Range Problems
Range Problems Possible Causes Possible Solutions Symptom Place the handset in Wireless Test A competing radio Handset voice quality Mode as described in Chapter 3. If device (for example, a and range are not as the signal strength and voice wireless bar-code good as they were quality readings are low, look for a...
Page 102 6-12 inches (15.2–30.5 cm) from the ceiling). See "General Positioning Rules" in Chapter 2 for more information. You are using different See "TransTalk 9000 System" in models of handsets and Chapter 1. the mix is incompatible with the carrier.
Page 103 Range Problems (continued) Possible Causes Symptom Possible Solutions Handset is out of range of Move the handset closer to the No ring on an incoming radio module. its matching radio module. call. Check your switch manual for Station wiring is incorrect.
Page 104: Battery Charger Problems
Battery Charger Problems Possible Solutions Possible Causes Symptom No LEDs on battery Battery charger is plugged Plug the battery charger into charger light. into an electrical outlet an outlet not controlled by a controlled by a switch and switch. the switch is turned off. Reseat the handset in the Handset is not seated HANDSET LED on...
Page 105 Battery Charger Problems (continued) Possible Solutions Possible Causes Symptom If you have a battery pack in HANDSET LED flashes Battery pack is defective. the handset and one in the red. Spare battery compartment, remove both battery packs from the charger to clear the red flashing LED.
Page 106 Battery Charger Problems (continued) Possible Causes Possible Solutions Symptom The battery pack is not Reseat the battery pack in the SPARE LED on battery seated properly in Spare battery charger’s Spare battery charger does not light when the battery pack is battery compartment.
Page 107 Battery Charger Problems (continued) Possible Solutions Possible Causes Symptom If you have a battery pack in SPARE LED flashes red. Battery pack is defective. the handset and one in the Spare battery compartment, remove both battery packs from the charger to clear the red flashing LED.
Page 108: Mdw 9031 Pocketphone Compatibility
MDW 9031 Pocketphone Compatibility Programming and Call Handling Instructions The MDW 9031 Pocketphone can display the status of up to 12 telephone lines, but the number of lines supported by compatible communications system switches varies. After you have installed your MDW 9031 and understand the controls and displays, use the programming and call handling instructions that come with your communications system;...
Page 109: Programming Features For Partner, Merlin, And Merlin Legend Systems
NOTE: The MDW 9031 Pocketphone is fully compatible with the PARTNER family of communi- cation systems. For the remaining communications systems, however, you must carefully note the functional differences between your wireless phone and the phone type identified in the table on the previous page. Differences are summarized on the following pages.
Page 110: Communications System Compatibility
Communications System Compatibility This section describes some communications-system-dependent programming to help you optimize the performance of your MDW 9031 Pocketphone. It also describes how the buttons on a wired phone for your communications system map to the buttons on your MDW 9031. Turn to the information appropriate to your communications system: PARTNER MERLIN System 25, System 75, System 85, and DEFINITY...
Page 111: Setting The Line-Ringing Options
Use the following guidelines to ensure optimal voice quality when using MDW 9031 Pocketphones with a PARTNER, PARTNER Plus, PARTNER II, or PARTNER Advanced Communications System in key mode: TransTalk 9000 System with Telephone TransTalk 9000 System with Two Carriers...
Page 112: Merlin Systems
MERLIN Systems On MERLIN II and MERLIN LEGEND systems, you must connect your wireless phone to an available jack on either a 408 outside line/analog telephone module or a 008 analog telephone module. Since the MDW 9031 does not have a speaker function, the Voice Announce feature must be disabled.
Page 113: Button Mapping For Merlin Systems Except Merlin 410 And Merlin
Button Mapping for MERLIN Systems except MERLIN 410 and MERLIN 820 On all MERLIN systems, the MDW 9031 emulates a Model BIS-22D phone (Apparatus Code 7315H). However, the BIS-22D button assignments differ depending on the MERLIN system used. Following is a diagram of the BIS-22D button assignments and the corre- sponding assignments on the MDW 9031 for all MERLIN systems except MERLIN 410 and MERLIN 820.
Page 114: Button Mapping For Merlin 410 And Merlin 820 Systems
Button Mapping for MERLIN 410 and MERLIN 820 Systems Following is a diagram of the button assignments on a BIS-22D phone used for MERLIN 410 and 820 systems, and the corresponding assignments on the MDW 9031 Pocketphone. (See the previous section for button mapping for all other MERLIN systems, including MERLIN LEGEND systems).
Page 115: Setting The Line Ringing Options
Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9031 Pocketphones with MERLIN, MERLIN Plus, and MERLIN II: TransTalk 9000 System with TransTalk 9000 System with Telephone Three Carriers Communications Two Carriers...
Page 116: System 25, System 75, System 85, And Definity Systems
System 25, System 75, System 85, and DEFINITY Systems This phone must be administered as a BIS-22D MERLIN set (Apparatus Code 7315H) for the following systems: — System 25 — System 75—R1V1, R1V2, and R1V3 — System 85—R2V1, R2V2, R2V3, and R2V4 —...
Page 117: Button Mapping For Definity Systems, System 25, System 75, And System
System 25 users cannot program Recall for use with systems such as Centrex. Only the System Administrator can assign features. Use the following guidelines: — Do not assign the following features: Auto Answer, Inspect, Directory, Next, Local, Call, and Manual Callback Queuing. —...
Page 118 The 7315H phones are programmed for DEFINITY systems using three STATION Admin- istration screens. Enter 7315H in the Type field on the first screen to bring up the next two screens. Page 1 of 3 STATION COR: 1 BCC: 0 Extension: COS: 1 Lock Messages: n...
Page 119: Setting The Line Ringing Options
Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9031 Pocketphones with System 25, System 75, System 85, and DEFINITY systems: Telephone TransTalk 9000 System with TransTalk 9000 System with Communications Two Carriers...
Page 120: A Warranty And Repair Information A
Lucent Technologies warrants to you, the customer, that your wireless telephone system will be in good working order on the date Lucent Technologies or its Authorized Dealer delivers or installs the system, whichever is later ("Warranty Date"). If you notify Lucent Technologies...
Page 121: Limitation Of Liability
FITNESS FOR A PARTICULAR PURPOSE. Limitation of Liability Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven;...
Page 122: Post-Warranty Repairs
Lucent Technologies service is provided under the terms of that contract. To significantly reduce unexpected repair costs after the warranty period, you can pur- chase a post-warranty service contract from Lucent Technologies. If you do not have a contract, Lucent Technologies service is provided on a time-and-materials basis by calling for customer support as instructed on the inside front cover of this book.
Page 123 Industry Canada. FCC Part 15 Rules The Lucent Technologies MDW 9031 Wireless Pocketphone has been tested and has been found to comply with FCC Part 15 Rules. These specifications are designed to provide reason- able protection against harmful interference in a commercial or residential installation. This...
Page 124: Power Supply
Specifications GENERAL MDW 9031 Wireless Pocketphone Model: 0.33 lbs 6.0"(L) x 1.0"(D) x 2.25"(W) Handset Dimensions 0.15 kgs 15.24 x 2.54 x 5.71 cm and Weights: 0.55 lbs 6.0"(L) x 1.0"(D) x 2.25"(W) Handset w/Battery Pack 0.25 kgs 15.24 x 2.54 x 5.71 cm 1.00 lbs 9.75"(L) x 5.13"(H) x 3.94"(W) Battery Charger (BC)
Page 125 MDW 9031 Pocketphone: Lucent Technologies SYSTIMAX or at least Wiring: 2-pair (4-wire) star ("home run" not "loop") ETR Lucent Technologies SYSTIMAX or at least 4-pair (8-wire) star ("home run" not "loop") ATL Bridging Adapter: Lucent Technologies 267F2 (ETR) Bridging Adapter: Lucent Technologies 267C (ATL)
Page 126 Index Call handling 6-1 Alerter 3-4, 3-7, 3-11 Carrier Alerter icon 3-4 compatibility 1-2 Answering a call 3-15, 3-17 control 2-16, 2-23 Antenna 3-2, 3-6, 3-8 expansion 2-16, 2-23, 2-24 replacement 4-4, 4-5 illustration 1-5, 2-7 installation multiple carriers 2-7, 2-16, 2-23 single carrier on shelf or desk 2-17 single carrier on wall 2-20 Backlighting 3-10...
Page 127 Headset connector 3-2, 3-17 Hearing aid compatibility B-1 Helpline Inside front cover Hold button 3-2 Electrical requirements 2-4, C-2 Environmental requirements 2-2, C-1 Expansion cable 2-7, 2-24 Expansion carrier 2-16, 2-23, 2-24 Icons 3-4 Extended battery pack Illustrations about 1-6, 3-6, 3-21 inserting/removing from the battery charger 1-4, 2-34, 3-19...
Page 128 Line Ringing options DEFINITY systems 6-12 MERLIN systems 6-8 PARTNER systems 1-1, 2-30, 3-5, 6-1, PARTNER systems 6-4 6-2, 6-3 System 25 6-12 Parts System 75 6-12 additional 1-5 System 85 6-12 illustrations 1-4, 1-5, 2-6, 2-7, Line selection 3-2, 3-3, 3-5, 3-16 2-34, 3-2, 3-19 Line status 3-4, 3-5 ordering 4-5...
Page 129 Range 2-8, 2-10, 3-4, 3-6, 5-10 adjusting 2-14 maximum 3-6, 3-8 problems 5-10, 5-11, 5-12 Talk time 3-6, 3-21, C-2 Testing test 3-14 RANGE indicator 3-6, 5-11, 5-12 beeps 3-12 Rectangle display 3-12 selection 3-2, 3-3, 3-4, 3-16 Local Test Mode 3-12 range 3-14 status 3-5, 3-12, 3-15 Redial button 3-2...
Page 130 Battery Charger Wall-Mounting Template Use the template below to position the screws for mounting your MDW 9031 Pocketphone battery charger: Cut out the template along the dotted line. Lightly affix the template to the wall with tape where you want to attach the battery charger.
Page 131 MDW 9031 Wireless Pocketphone Quick Reference Handset Controls Receiver Headset On/Off Receives the sounds Press to turn the headset on of your caller's voice, if the headset is plugged in. unless a headset is ON appears in the handset connected. display.
Page 132: Line Status
Handset Display Information you would see on a wired system phone’s display, (except time), based on your communications system: LCL:P, D, M1, or M2 = Local Mode:communications system WIRELESS TEST = Handset in Wireless Test Mode VIBR = Vibrator enabled PSEL = Line Preselection enabled PRESELECTION:ON/OFF = Line Preselection Mode:status CHANGE BUTTN MAP = Communications system setting is wrong...
Page 133 Volume Adjustment To increase or decrease the volume of the handset alerter or the receiver (earpiece): Alerter: Press the "+" or the "-" button while the MDW 9031 is awake but turned off. If the display is dark (the phone is in "sleep"...
Page 134: Making A Call
Wireless Pocketphone Installation and Use for more information. PARTNER, MERLIN, and MERLIN LEGEND are registered trademarks of Lucent Technologies. Lucent Technologies 503-801-165 Comcode 108170184 Copyright © 1997 Lucent Technologies Issue 1 November 1997 - 4 - 11/10/97, 8:36 PM 9031 215QuickRef.pm65...
Page 135 Lucent Technologies Bell Labs Innovations TransTalk™ 9000 Digital Wireless System MDW 9031 Wireless Telephone Kit of Parts (Order Number D-182866) This kit contains parts that you must use to install the radio module for a single MDW 9031 Wireless Telephone. You use similar parts that are packaged with the telephone to install the battery charger.
Page 136: Radio Module
Plug the power cord/AC adapter into a properly grounded 3-prong wall outlet. CAUTION: Never connect or disconnect line cords while the radio module is plugged into the wall outlet. TransTalk is a trademark of Lucent Technologies.

Lucent Technologies TransTalk 9000 Installation And Use Manual

1 Introduction

2 Installing the MDW 9031 Pocketphone

3 Using the MDW 9031 Pocketphone

4 Maintaining the MDW 9031 Pocketphone

5 Troubleshooting

6 MDW 9031 Pocketphone Compatibility

A Warranty and Repair Information a

Quick Links

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Questions and answers

Related Manuals for Lucent Technologies TransTalk 9000

Summary of Contents for Lucent Technologies TransTalk 9000

Table of Contents