Do you have a question about the Guide and is the answer not in the manual?
Questions and answers
Marie Clemens
March 10, 2025
My meter keeps saying error I have changed the batteries
1 comments:
Mr. Anderson
March 10, 2025
Your Accu-Chek Guide meter may show an error message after changing the batteries due to several reasons:
1. Incorrect Battery Installation – Ensure the new batteries are correctly inserted with the (+) side facing up and properly positioned under the black tabs. 2. Expired or Low-Quality Batteries – Use two new, unexpired CR2032 lithium coin cell batteries of the same brand. 3. Incomplete Battery Replacement – Always replace both batteries at the same time. 4. Battery Compartment Not Secure – Ensure the battery door is fully closed and snapped into place. 5. Meter Needs Reset – Try removing the batteries, waiting a few minutes, and reinserting them.
If the issue persists, perform a control test to check accuracy. If problems continue, contact Accu-Chek Customer Care.
This answer is automatically generated
Bob Ptak
May 9, 2025
How do I know if batteries are bad in the accu check guide link
Need help?
Do you have a question about the Guide and is the answer not in the manual?
Questions and answers
My meter keeps saying error I have changed the batteries
Your Accu-Chek Guide meter may show an error message after changing the batteries due to several reasons:
1. Incorrect Battery Installation – Ensure the new batteries are correctly inserted with the (+) side facing up and properly positioned under the black tabs.
2. Expired or Low-Quality Batteries – Use two new, unexpired CR2032 lithium coin cell batteries of the same brand.
3. Incomplete Battery Replacement – Always replace both batteries at the same time.
4. Battery Compartment Not Secure – Ensure the battery door is fully closed and snapped into place.
5. Meter Needs Reset – Try removing the batteries, waiting a few minutes, and reinserting them.
If the issue persists, perform a control test to check accuracy. If problems continue, contact Accu-Chek Customer Care.
This answer is automatically generated
How do I know if batteries are bad in the accu check guide link