Table of Contents
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Installation
Start-Up
Maintenance
Parts
Warranty
PHP Models*
* "LP" Denotes Propane Gas Operation
This manual must only be used by a qualified installer / service technician. Read all instructions in this manual before installing.
Perform steps in the given order. Failure to do so could result in substantial property damage, severe personal injury, or death.
Improper installation, adjustment, alteration, service, or maintenance could void product warranty and cause property
damage, severe personal injury, or death.
California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth
defects, or other reproductive harm.
HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors
in literature.
The surfaces of these products contacted by potable (consumable) water contain less than 0.25% lead by weight as required
by the Safe Drinking Water Act, Section 1417.
NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.
272 Duchaine Blvd.
Phoenix Plus
Water Heater
This Manual For Use With Water Heaters Manufactured After
New Bedford, MA 02745
April 10, 2017
LP-454 Rev. 004 Rel. 002 Date 12.1.17
www.htproducts.com
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Summary of Contents for HTP phoenix plus PHP260-119
- Page 1 California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in literature.
- Page 2 WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. WHAT TO DO IF YOU SMELL GAS •...
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Page 3: For The Installer
AHJ. not avoided, will result in serious personal injury or death. NOTE: HTP, Inc. reserves the right to modify product technical specifications and components without prior notice. WARNING indicates a potentially hazardous situation which, if For the Installer not avoided, could result in personal injury or death. -
Page 4: Table Of Contents
Altering any HTP, Inc. water heater with parts not manufactured A. Operating Instructions by HTP, Inc. WILL INSTANTLY VOID the water heater warranty and B. Overall Water Heater and Control Operation could result in property damage, personal injury, or death. -
Page 5: Improper Combustion
To avoid severe burns, allow water heater and associated equipment to cool before servicing. NOTE: If the water heater is exposed to the following, do not D. Heater Water operate. Immediately call a qualified service technician. Do not use petroleum-based cleaning or sealing compounds in a water 1. -
Page 6: Part 2 - Before You Start
Neutralizers can result in property damage, severe personal injury, or death. be installed in the field by the installer and purchased from HTP (p/n 7450P-212). It is also very important not to expose the condensate line to freezing temperatures or any type of blockage. - Page 7 This water heater has a condensate disposal system that may freeze if exposed to sustained temperatures below 32 F. Precautions should be taken to protect the condensate trap and drain lines from sustained freezing conditions. Failure to take precautions could result in property damage, severe personal injury, or death. 1.
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Page 8: Leveling
High heat sources (generating heat 100 F / 37 C or greater, such as boiler flue pipes, space heaters, etc.) may damage plastic components of the water heater as well as plastic vent pipe materials. Such damages ARE NOT covered by warranty. It is recommended to keep a minimum clearance of 8”... -
Page 9: Exhaust Vent And Intake Pipe
Never obstruct the supply of combustion air to the water heater. If the water heater is installed in areas where indoor air is contaminated (see Table 2) it is imperative that the water heater be installed as direct vent The space must be provided with correctly sized combustion/ so that all combustion air is taken directly from the outdoors into the ventilation air openings for all other appliances located in the water heater intake connection. -
Page 10: Carbon Monoxide Detectors
G. Prevent Combustion Air Contamination Install intake air piping for the heater as described in the Venting Section, this manual. Do not terminate exhaust in locations that can allow contamination of intake air. Ensure that the intake air will not contain any of the contaminants in Table 2. -
Page 11: Water Chemistry Requirements
• Chloride concentration less than 100 ppm (mg/L) venting system. Turn on any exhaust fans, such as range hoods and bathroom exhausts, at maximum speed. Do not operate a summer • Do not fill appliance or operate with water containing exhaust fan. - Page 12 HOT WATER AIR INLET OUTLET EXHAUST AUXILIARY CONNECTION CONDENSATE COLD WATER LINE INLET SHIPPING MODEL WEIGHT LBS/KG 77" 49" PHP199-119 195.58 cm 124.46 cm 215.46 kg 11-3/16" 5-1/2" 7" 42-1/8" 32" 16" 9-3/4" PHP260-119 28.42 cm 13.97cm 17.78cm 107 cm 81.28 cm 40.64 cm 24.76 cm...
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Page 13: Part 4 - Piping
C. Backflow Preventer Part 4 - Piping Use a backflow preventer specifically designed for water heater installations. This valve should be installed on the cold water fill supply line per local codes. Failure to follow the instructions in this section WILL VOID the D. -
Page 14: Scalding
Approximate Time / Temperature Relationships in Scalds More than 5 minutes Do not thread a cap or plug into the relief valve or relief valve line under any circumstances! Explosion and property damage, serious 1 1/2 to 2 minutes injury, or death may result. About 30 seconds RE-INSPECTION OF T&P RELIEF VALVES: T&P valves should be About 10 seconds... -
Page 15: Applications
H. Applications Figure 5 - Reverse Manifold Piping NOTES: 1. Minimum pipe size should match connection size. Upsize pipe accordingly if greater flow is required. 2. A thermal expansion tank suitable for potable water must be sized and installed within this piping system between the backflow preventer and the cold water inlet. -
Page 16: Part 5 - Venting
Part 5 - Venting The heater must be vented as detailed in this section. Ensure exhaust vent and intake piping complies with these instructions regarding vent system. Inspect finished exhaust vent and intake piping thoroughly to ensure all joints are well secured, airtight, and comply with all applicable code requirements, as well as the instructions provided in this manual. -
Page 17: Approved Materials For Exhaust Vent And Intake Pipe
B. Approved Materials for Exhaust Vent and Intake Pipe Standards for Installation In: Item Material United States Canada ABS* ANSI/ASTM D2661 Pipe and Fittings Approved NOT PERMITTED for Intake ONLY PVC-DWV* ANSI/ASTM D2665 PVC Schedule 40/80 ANSI/ASTM D1785 PVC, CPVC, and PP Venting Must CPVC Schedule 40/80 ANSI/ASTM F441 be ULC-S636 Certified. -
Page 18: Exhaust Vent And Intake Pipe Location
D. Exhaust Vent and Intake Pipe Location INSIDE CORNER DETAIL FIXED OPERABLE CLOSED FIXED CLOSED OPERABLE LP-179-CC 03/28/17 Exhaust Vent Terminal Intake Pipe Terminal Area Where Intake Terminal Is Not Permitted Figure 7 - Exit Terminals for Direct Vent Systems - ANSI Z223.1 / NFPA 54 for US and CAN/CSA B149.1 for Canada DESCRIPTION CANADA Clearance above grade, veranda, porch, deck, or balcony... -
Page 19: Exhaust Vent And Intake Pipe Sizing
E. Exhaust Vent and Intake Pipe Sizing 1. The exhaust vent and intake pipe size is 4” for all models. When venting in an Indoor Installation: Remove cap installed 2. The maximum total equivalent length of 4” exhaust vent and outside the water heater cabinet from the air intake and leave the intake pipe should not exceed 200 feet. -
Page 20: Applications
HTP: shrubs, or other plants or objects. Description Stock Code 12. DO NOT vent the water heater in a chimney flue serving a separate appliance designed to burn solid fuel. The water heater may only be 3”... -
Page 21: Sidewall Venting
Sidewall Venting with Kit Sidewall Venting with Concentric Vent 6/23/15 SIDEWALL VENTING WITH TEE (INTAKE) AND EXHAUST Roof Venting with Concentric Vent 2” PIPE 3” PIPE Figure 9 - Two Pipe Roof and Sidewall Venting with Included Equipment (Tee and Coupling) NOTE: When installing two pipe sidewall venting, terminate 2”... -
Page 22: Venting Through An Existing System
UNBALANCED VENTING SIDE VIEW FRONT VIEW Figure 12 - Unbalanced Venting - Roof Exhaust and Sidewall Intake NOTE: These drawings are meant to demonstrate system venting only. The installer is responsible for all equipment and detailing required by FRONT VIEW local codes. -
Page 23: Power Venting, Indoor Combustion Air In Confined Or Unconfined Space
NOTE: The following instructions refer only to venting through an from the outdoors into the water heater intake connection. existing vent system, and not to venting with HTP’s optional concentric Unconfined space is space with volume greater than 50 cubic feet vent kits. - Page 24 DO NOT PLACE DRYER NEAR WATER HEATER OR BOILER LP-325-X Figure 14 - Do Not Place Appliance Near Dryer INDOOR COMBUSTION AIR OUTDOOR COMBUSTION AIR (SINGLE PIPE) (SINGLE PIPE) BOILER HEATER BOILER OR HEATER Figure 15 - Indoor and Outdoor Combustion Air - Single Pipe LP-454 Rev.
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Page 25: Outdoor Installation
4. Outdoor Installation When drawing combustion air from the outdoors, care must be taken to provide adequate freeze protection. Failure to do so could result in property damage and premature product failure. Such damages and failures ARE NOT covered by product warranty. This water heater is designed to draw combustion air through the louver system in the front of the heater cabinet. -
Page 26: Part 6 - Condensate Removal
If the heater condensate outlet is lower than the drain, you must use a condensate removal pump (kit p/n 554200 available from HTP). If required by local authorities, a condensate filter of lime crystals, marble, or phosphate chips will neutralize slightly acidic condensate. -
Page 27: Part 7 - Wiring
Part 7 - Wiring To avoid electrical shock, turn off all power to the heater prior to opening an electrical box within the unit. Ensure the power remains off while any wiring connections are being made. Failure to follow these instructions could result in component or product failure, serious injury, or death. -
Page 28: Internal Wiring Diagram
C. Internal Wiring Diagram Figure 21 - Stage 1 Wiring Diagram LP-454 Rev. 004 Rel. 002 Date 12.1.17... - Page 29 Figure 22 - Stage 2 Wiring Diagram - Not Applicable to 199kBTU Models LP-454 Rev. 004 Rel. 002 Date 12.1.17...
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Page 30: Part 8 - Gas Connections
11/26/14 Figure 23 - Control Board Wiring The gas supply shall have a minimum of no less than 3.5” water column, Part 8 - Gas Connections a maximum inlet pressure of no greater than 14” water column (350 mm), and ½ pound pressure (3.5 kPa). The entire piping system, gas meter, and regulator must be sized properly to prevent excessive pressure drop (greater than 0.5”... -
Page 31: Gas Pipe Sizing Tables
Do not remove the adaptor in Figure 24! It is mandatory that this fitting is used for connection to a field fabricated drip leg per the National Fuel Gas Code. You must ensure that the entire gas line to the connection at the appliance is no smaller than 3/4”. If the water heater experiences a pressure drop greater than 1”... -
Page 32: Gas Valve
Do not do a gas conversion on this appliance without an officially gas appliances on the main supply line, size the supply approved conversion kit and instructions supplied by HTP. Failure to line for the maximum total COMBINED BTU/Hr draw of the use a conversion kit when converting the appliance to fire on Natural appliances. -
Page 33: Part 9 - Start-Up Procedure
display DH: Differential, which is factory set at 7 F and adjustable down F by pressing S1 and up to 18 F by pressing S2. NOTE: Due to the highly advanced control on this water heater, which compensates for Do not fire (operate) the water heater until all connections have varying inlet water temperature, the actual differential temperature been completed and the heat exchanger is filled with water. -
Page 34: Maintenance
seconds will expire between each ignition trial. Combustion Settings on All Models If the burner lights during any one of these three ignition trials, Natural Gas (NG) Propane (LP) normal operation will resume. If the burner lights, but goes off in Fan Speed about 4 seconds, check the polarity of the wiring. -
Page 35: Part 11 - Troubleshooting
1. Check line voltage. Must be between 100 - 128 volts. 2. If available, connect a PC and, using HTP service software, check the 24V supply display in the lower left corner of the screen. The number displayed must be greater than 128 and should be greater than 250. - Page 36 If the display flashes a code other than F01, follow the troubleshooting guide for that code. 7. If the flue temperature increases to over 190 F, consult HTP for further assistance. Interrupted or shorted upper temperature sensor 1.
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Page 37: Part 12 - Installation Checklist
Part 12 - Installation Checklist Before Installing Is there enough space to ensure proper installation? Does installation location allow for proper service clearances? Are water and gas lines properly sized and set at proper pressures for the installation? Is water heater location as near the exhaust vent / intake pipe terminations as possible? Have combustible materials been cleared from the installation location? Is there a drain close to the water heater? Water Piping... -
Page 38: Part 13 - Maintenance
Start-Up, Adjust, and Test Has the water heater been started? If necessary, has the water heater gas valve been adjusted? Has the installation been customized per installation location requirements? Have all customized system parameters been tested? Has proper water heater operation been confirmed? Final Installation Approvals Signed by Technician Date... - Page 39 Inspection Activities Date Last Completed Piping 1st Year 2nd Year 3 Year 4th Year* Check heater and system piping for any sign of leakage; make sure Near heater piping pipes are properly supported. Check condition of all vent pipes and joints. Ensure the vent piping Vent terminations are free of obstructions and blockages.
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Page 40: Part 14 - Replacement Parts
Part 14 - Replacement Parts PHP260, 320, 399 ITEM# (PHP199D) 7100P-371 7100P-411 CABINET-TOP PANEL 7100P-369 7100P-407 CABINET-RIGHT SIDE PANEL 7100P-368 7100P-408 CABINET-LEFT SIDE PANEL 7100P-370 7100P-409 CABINET-BACK PANEL 7100P-383 CABINET-COVER PLATE-OUTLET 7100P-385 GROMMET-LIP STYLE 7500P-115 SCREWS-COVER PLATE, CONTROL BOARD PLATE 7100P-374 7100P-410 CABINET-FRONT PANEL... - Page 41 LP454-X 04/03/17 Item Replacement Part Item Replacement Part Description Description GASKET - MOUNTING PLATE 7100P-139 COMBUSTION BLOWER (w/GASKET, SIGHT GLASS) 7100P-518 MOUNTING PLATE 7100P-007 SCREWS - 10-32 x 1/2 7700P-094 GASKET - PROBES 7100P-155 ADAPTER PLATE 7250P-644 FLAME RECTIFICATION PROBE 7100P-082 FLAT HEAD SCREW - ADAPTER PLATE 7100P-045...
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Page 42: Limited Warranty
5. Use the water heater in an open system, or in a closed system with a properly sized and installed thermal expansion tank. HTP warrants this water heater and its components to be free from 6. Use the water heater at water pressures not exceeding the working defects in material and workmanship according to the following pressure shown on the rating plate. - Page 43 21. Components of the water heater that are subject to warranties, NO OTHER WARRANTIES if any, given by their manufacturers; HTP does not adopt these warranties. This warranty gives the Owner specific legal rights. The Owner may 22.
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Page 44: Maintenance Notes
Maintenance Notes LP-454 Rev. 004 Rel. 002 Date 12.1.17... -
Page 45: Customer Installation Record Form
Customer Installation Record Form The following form should be completed by the qualified installer / service technician for you to keep as a record of the installation in case of a warranty claim. After reading the important notes at the bottom of the page, please also sign this document. Customer’s Name Date of Installation Installation Address...
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