HTP PHP199-119 Installation, Start-Up, And Operating Instructions Manual
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HTP PHP199-119 Installation, Start-Up, And Operating Instructions Manual

Phoenix plus water heater
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Phoenix Plus
INSTALLATION
START-UP
MAINTENANCE
PARTS
Phoenix Plus Water Heater Models*
PHP199-119 / PHP199-119D / PHP260-130
PHP320-130 / PHP399-130
*A suffix of "LP" denotes propane gas
*A suffix of "S" denotes solar model
This manual must only be used by a qualified heating installer/service technician. Read and understand all instructions in this manual
before installing. Perform steps in the order given. Failure to comply will result in substantial property damage, severe personal injury,
or death.
Improper installation, adjustment, alteration, service, or maintenance could void product warranty and cause property damage, personal
injury, or death.
NOTICE: HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors
in literature.
The surfaces of these products contacted by consumable water contain less than 0.25% lead by weight, as required by the Safe
Drinking Water Act, Section 1417.
NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.
120 Braley Rd. P.O. Box 429
East Freetown, MA 02717-0429
www.htproducts.com
LP-454 REV. 1.6.15

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Summary of Contents for HTP PHP199-119

  • Page 1 Improper installation, adjustment, alteration, service, or maintenance could void product warranty and cause property damage, personal injury, or death. NOTICE: HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in literature.
  • Page 2 IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. DO NOT STORE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. WHAT TO DO IF YOU SMELL GAS ...

  • Page 3: For The Installer

    In some circumstances, the property owner or his/her agent assumes the role, and at government installations, the commanding officer or departmental official may be the AHJ. NOTE: HTP, Inc. reserves the right to modify product technical specifications and components without prior notice. FOR THE INSTALLER This manual must only be used by a qualified heating installer/service technician.

  • Page 4: Table Of Contents

    In Canada – CGA No. B149 (latest version), from Canadian Gas Association Laboratories, 55 Scarsdale Road, Don Mills, Ontario, Canada M3B 2R3. Also, Canadian Electrical Code C 22.1, from Canadian Standards Association, 5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N6. Code for the installation of Heat Producing Appliances (latest version), from American Insurance Association, 85 John Street, New York, NY 11038.
  • Page 5 C. FAILURE TO OPERATE ................................44 PART 10 – TROUBLESHOOTING ............................45 A. ERROR CODE ..................................45 B. HEATER ERROR..................................45 C. LOCKOUT ....................................45 PART 11 - MAINTENANCE ............................... 51 MAINTENANCE NOTES ......................................55 HTP CUSTOMER INSTALLATION RECORD FORM ............................. 56 LP-454 REV. 1.6.15...

  • Page 6: Part 1 - General Safety Information

    NOTE: Water heater damage due to flood or submersion is considered an Act of God, and IS NOT covered under product warranty. Altering any HTP, Inc. water heater with parts not manufactured and/or approved by HTP, Inc. WILL INSTANTLY VOID the water heater warranty and could result in property damage, serious personal injury, or death.

  • Page 7: When Servicing The Heater

    D. WHEN SERVICING THE HEATER  To avoid electric shock, disconnect electrical supply before performing maintenance.  To avoid severe burns, allow heater to cool. E. HEATER WATER  Do not use petroleum-based cleaning or sealing compounds in a heater system. Gaskets and seals in the system may be damaged.

  • Page 8: Optional Equipment

    HTP.) In addition, local authorities may require a condensate neutralizer to neutralize the condensate. Condensate neutralizers are made up of lime crystals, marble or phosphate chips. Neutralizers can be installed in the field by the installer and purchased from HTP (p/n 7450P-212).

  • Page 9: Part 3 - Prepare Water Heater Location

    PART 3 – PREPARE WATER HEATER LOCATION Carefully consider installation when determining heater location. Please read the entire manual before attempting installation. Failure to properly take factors such as heater venting, piping, condensate removal, and wiring into account before installation could result in wasted time, money, and possible property damage and personal injury.

  • Page 10: Leveling

     Do not install the water heater in a well, stairwell, alcove, courtyard, or other recessed area.  Do not install the water heater on stack frames.  In areas where heater is exposed to sustained temperatures below 32 F, provisions must be made to protect the water heater, condensate lines, and piping from freezing.

  • Page 11: Exhaust Vent And Intake Pipe

    Figure 2 – Minimum Service Clearances NOTE: If you do not provide the minimum clearances shown in Figure 2, it might not be possible to service the heater without removing it from the space. The space must be provided with combustion/ventilation air openings correctly sized for all other water heaters located in the same space as the heater.

  • Page 12: Indoor Direct Vent Installation Of Exhaust Vent And Intake Pipe

    Vents must be properly supported. Heater exhaust and intake connections are not designed to carry heavy weight. Vent support brackets must be within 1’ of the heater and the balance at 4’ intervals. Heater must be readily accessible for visual inspection for the first 3’...

  • Page 13: Prevent Combustion Air Contamination

    Do not attempt to vent this water heater by any means other than those described in this manual. Doing so will void the warranty, and may result in severe personal injury or death. E. PREVENT COMBUSTION AIR CONTAMINATION Install intake piping for the heater as described in the Venting Section. Do not terminate exhaust in locations that can allow contamination of intake air.

  • Page 14: Water Chemistry

    Chemical imbalance of the water supply may affect efficiency and cause severe damage to the water heater and associated equipment. HTP recommends having water quality professionally analyzed to determine whether it is necessary to install a water softener. It is important that the water chemistry on both the domestic hot water and central heating sides are checked before installing the water heater, as water quality will affect the reliability of the system.
  • Page 15 The manufacturer of the water heater has no control of water quality, especially TDS levels in your system. Total dissolved solids in excess of 2,000 ppm will accelerate lime and scale formation in the heat exchanger. Heat exchanger failure due to total dissolved solids in excess of 2,000 ppm is a non-warrantable condition.

  • Page 16: Part 4 - Heater Piping

    Remove all sides of the shipping crate to allow the heater to be moved into its installation location. PERFORMANCE SPECIFICATIONS FOR PHOENIX PLUS MODELS TEMPERATURE RISE IN DEGREES FAHRENHEIT MODEL GALLON CAPACITY BTU/HR INPUT PHP199-119 199,000 PHP199-119D PHP260-119 260,000 12.6 10.1...

  • Page 17: Scalding

    B. SCALDING APPROXIMATE TIME / TEMPERATURE RELATIONSHIPS IN SCALDS More than 5 minutes 1 ½ to 2 minutes About 30 seconds About 10 seconds Less than 5 seconds Less than 3 seconds About 1 ½ seconds About 1 second Table 3 This heater can deliver scalding water.

  • Page 18: Water Piping

    EXPANSION TANK AND MAKE-UP WATER 1. Ensure that the expansion tank is sized to correctly handle heater and system water volume and temperature. Undersized expansion tanks cause system water to be lost from the relief valve, causing make-up water to be added. Eventual heater failure can result due to excessive make-up water addition.

  • Page 19: Piping Diagrams

    H. PIPING DIAGRAMS Figure 5 – Reverse Manifold and Piping Diagram NOTES: 1. Minimum pipe size should match unit connection size. Upsize pipe accordingly if greater flow is required. 2. A thermal expansion tank suitable for potable water must be sized and installed within this piping system between the backflow preventer and the cold water inlet.
  • Page 20 Figure 6 – Phoenix with Recirculation Line and Thermostatic Mixing Valve NOTES: 1. Minimum pipe size should match unit connection size. Upsize pipe accordingly if greater flow is required. 2. A thermal expansion tank suitable for potable water must be sized and installed within this piping system between the backflow preventer and the cold water inlet.

  • Page 21: Part 5 - Venting, Combustion Air And Condensate Removal

    PART 5 – VENTING, COMBUSTION AIR AND CONDENSATE REMOVAL The heater must be vented as detailed in this Venting Section. Ensure exhaust and intake piping complies with these instructions regarding vent system. Inspect finished exhaust vent and intake piping thoroughly to ensure all joints are well secured, airtight, and comply with all applicable code requirements, as well as with the instructions provided in this manual.

  • Page 22: Approved Materials For Exhaust Vent And Intake Pipe

    When installing AL29-4C vent piping, install a PVC-to-stainless adapter at the heater vent connection, and at the termination when using an HTP PVC termination kit. DO NOT mix AL-29-4C piping from different manufacturers unless using adapters specifically designed for the purpose by the manufacturer.

  • Page 23: Exhaust Vent And Intake Pipe Location

    You must not use “B” vent in an exhaust application. “B” vent is for intake applications ONLY. Using “B” vent in an exhaust application will result in serious injury or death. D. EXHAUST VENT AND INTAKE PIPE LOCATION – ANSI Z223.1 / NFPA 54 for US and CAN/CSA B149.1 for Canada – Exit Terminals for Direct-Vent Venting Systems Figure 7 DETERMINE EXHAUST VENT AND INTAKE PIPE LOCATION –...

  • Page 24: Exhaust Vent And Intake Pipe Sizing

    The vent size on the PHP 199-119 can also be reduced down to a 3” vent from a 4” vent in order to accommodate existing vent sizes. When reducing down to a 3” vent from a 4” vent on PHP199-119 models, the total length shall not exceed 100 equivalent feet.
  • Page 25 13. Do not use the heater to support any piping. 14. It is recommended to install screens in outside vent terminations to prevent debris from entering the exhaust vent and intake pipes. Table 6 lists optional exhaust/intake terminations available from HTP: DESCRIPTION STOCK CODE 3”...

  • Page 26: Venting Drawings

    G. VENTING DRAWINGS 1. INDOOR DIRECT VENT INSTALLATION OF EXHAUST VENT AND INTAKE PIPE When installing a direct vent option, combustion air must be drawn from the outdoors directly into the water heater intake, and exhaust must terminate outside. There are three basic direct vent options detailed in this manual: 1. Side Wall Venting, 2. Roof Venting, and 3. Unbalanced Venting.
  • Page 27 Figure 10 – Venting with Optional Kits (NOT INCLUDED WITH THE WATER HEATER) NOTE: These drawings are meant to demonstrate system venting only. The installer is responsible for all equipment and detailing required by local codes. All vent pipes must be glued, properly supported, and the exhaust must be pitched a minimum of ¼” per foot back to the heater to allow drainage of condensate.
  • Page 28 – Figure 11 This drawing is meant to demonstrate system venting only. The installer is responsible for all equipment and detailing required by local codes. All vent pipes must be glued, properly supported, and the exhaust must be pitched a minimum of ¼” per foot back to the heater to allow drainage of condensate.

  • Page 29: Venting Through An Existing System

    Figure 12 – Horizontal Venting - NOTE: Drawing is meant to demonstrate system venting ONLY. NOTES: A. For every 1” of overhang, the exhaust vent must be located 1” vertical below overhang (overhang means top of building structure and not two adjacent walls [corner of building]).
  • Page 30 CONCENTRIC VENTING THROUGH AN EXISTING SYSTEM NOTE: The following instructions refer only to venting through an existing vent system, and not to venting with HTP’s optional concentric vent kits. Refer to Concentric Vent Kit installation manual (LP-166) for further information on venting with the optional concentric vent kits.

  • Page 31: Indoor Combustion Air Installation In Confined Or Unconfined Space

    3. INDOOR COMBUSTION AIR INSTALLATION IN CONFINED OR UNCONFINED SPACE This heater requires fresh, uncontaminated air for safe operation and must be installed in a mechanical room where there is adequate – Contaminant Table combustion and ventilating air. NOTE: To prevent combustion air contamination, see Table 1 Combustion air from the indoor space can be used if the space has adequate area or when air is provided through a duct or louver to supply sufficient combustion air based on the water heater input.
  • Page 32 Figure 15 LP-454 REV. 1.6.15...

  • Page 33: Outdoor Installation

    4. OUTDOOR INSTALLATION When drawing combustion air from the outdoors, care must be taken to provide adequate freeze protection. Failure to do so could result in property damage and premature product failure. Such damages and failures ARE NOT covered by product warranty. This water heater is designed to draw combustion air through the louver system in the front of the heater cabinet.

  • Page 34: Condensate Removal System

    Figure 17 Figure 18 H. CONDENSATE REMOVAL SYSTEM NOTE: Check with your local gas company to determine if combustion condensate disposal is permitted in your area. In the state of Massachusetts, condensate must be neutralized before entering a drain. This condensing high efficiency water heater has a condensate removal system. Condensate is water vapor derived from combustion products, similar to that produced by an automobile when it is initially started.
  • Page 35 If the heater condensate outlet is lower than the drain, you must use a condensate removal pump (kit p/n 554200 available from HTP). If required by local authorities, a condensate filter of lime crystals, marble, or phosphate chips will neutralize slightly acidic condensate.

  • Page 36: Part 6 - Wiring

    PART 6 – WIRING To avoid electrical shock, turn off all power to the heater prior to opening an electrical box within the unit. Ensure the power remains off while any wiring connections are being made. Failure to follow these instructions could result in component or product failure, serious injury, or death.

  • Page 37: Internal Wiring Diagram

    C. INTERNAL WIRING DIAGRAM Figure 21 – Stage 1 Wiring Diagram LP-454 REV. 1.6.15...
  • Page 38 Figure 22 – Stage 2 Wiring Diagram – Not Applicable to 199kBTU Models LP-454 REV. 1.6.15...
  • Page 39 Figure 23 – LP-179-L LP-454 REV. 1.6.15...

  • Page 40: Part 7 - Gas Connections

    PART 7 – GAS CONNECTIONS Failure to follow all precautions could result in fire, explosion, severe injury or death! Ensure the gas on which the water heater will operate is the same type specified on the rating plate. Failure to do so could result in water heater malfunction, property damage, serious personal injury, or death.

  • Page 41: Gas Valve

    Nominal Iron Internal Length of Pipe (Feet) Pipe Size (In.) Dia. (In.) BTU’s ¾ .824 Per Hour 1.049 1 ¼ 1.380 1,050 1,000 1 ½ 1.610 1,600 1,100 Table 8 – Source – ANSI Z223.1 It is recommended that a soapy solution be used to detect leaks. Bubbles will appear on the pipe to indicate a leak is present.

  • Page 42: Part 8 - Start-Up Procedure

    Do not do a gas conversion on this water heater without an officially approved conversion kit and instructions supplied by HTP. Failure to use a conversion kit when converting the heater to fire on Natural or LP gas will result in extremely dangerous burner operation, leading to fire, explosion, severe injury or death.

  • Page 43: Overall Water Heater And Control Operation

    (110 F). This allows the water heater to stage the combustion system.* *NOTE: PHP199-119 models have one combustion system, and one control system. C. STATUS MENU Installers are also able to check the current status of the heater parameters by pressing {S4} for 3 seconds.

  • Page 44: Maintenance

    TOP AND BOTTOM FAN SPEEDS TOTAL BTU IGNITION 199,000* 3000 2000 9100 199,000 D Model 3000 2000 5700 260,000 3000 2000 7300 320,000 3000 2000 7450 399,000 3000 2000 9100 Table 11 - *Model has a single combustion system E. MAINTENANCE The control system requires no periodic maintenance under normal conditions.

  • Page 45: Part 10 - Troubleshooting

    PART 10 – TROUBLESHOOTING A. ERROR CODE An error code may occur during installation of the heater. This condition may lead to a lock out condition of the controller, which will need to be manually reset by pressing the {S4} button.
  • Page 46 1. Check line voltage. Must be between 100 – 128 volts. 2. If available, connect a PC and, using HTP service software, check the 24v supply display in the lower left corner of the screen. The number displayed must be greater than 128 and should be greater than 250.
  • Page 47 Combustion fan speed 1. Check the combustion air fan wiring. incorrect – The heater will lock 2. Replace the combustion air fan. out if it senses that the fan 3. Replace the control board. speed is less than 70% of expected rate for more than 60 seconds.
  • Page 48 Figure 26 – LP-454-W LP-454 REV. 1.6.15...
  • Page 49 Figure 27 – LP-454-Y LP-454 REV. 1.6.15...
  • Page 50 Figure 28 – LP-454-X LP-454 REV. 1.6.15...

  • Page 51: Part 11 - Maintenance

    PART 11 - MAINTENANCE In unusually dirty or dusty conditions, care must be taken to keep water heater cabinet door in place at all times. Failure to do so VOIDS WARRANTY! Allowing the water heater to operate with a dirty combustion chamber will hurt operation. Failure to clean the heat exchanger as needed by the installation location could result in water heater failure, property damage, personal injury, or death.
  • Page 52 COMBUSTION CO/CO2 Levels Check CO and CO2 levels in Exhaust (See Start-up Procedures for ranges). Record at high and low fire. SAFETIES ECO (Energy Cut Check continuity on Flue and Water ECO. Replace if Out) corroded. Upper/Lower Sensors Check wiring. Verify through ohms reading. FINAL INSPECTION Check list Verify that you have completed entire check list.
  • Page 53 LP-454 REV. 1.6.15...
  • Page 54 LP-454 REV. 1.6.15...

  • Page 55: Maintenance Notes

    MAINTENANCE NOTES LP-454 REV. 1.6.15...

  • Page 56: Htp Customer Installation Record Form

    HTP CUSTOMER INSTALLATION RECORD FORM The following form should be completed by the installer for you to keep as a record of the installation in case of a warranty claim. After reading the important notes at the bottom of the page, please also sign this document.

This manual is also suitable for:

Php199-119dPhp260-130Php320-130Php399-130Phoenix plus php199-119Phoenix plus php199-119d ... Show all

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