Answering Calls; Putting Calls On Hold; Call Waiting; Transferring Calls - AT&T Merlin Communications System User Manual

ANSWERING CALLS

To Answer Calls
Lift handset
Begin conversation

PUTTING CALLS ON HOLD

To Hold a Call
Press switchhook down firmly and then
release it (hear intercom dial tone)
Lay handset next to telephone (do not
hang up)
To Return to a Held Call
Press the switchhook down twice (press
firmly and then release it)
Continue conversation

CALL WAITING

You receive a signal whenever a call comes in while
you are using the phone (1 beep indicates an inter-
com call; 2, an outside call; 3, a transferred call).
To Drop the First Call and Answer the
Waiting Call
Hang up (hear ring)
Lift handset
Begin conversation
To Put the First Call on Hold and Answer the Waiting
Call
Press switchhook down firmly and then
release it (hear intercom dial tone — call
is now on Hold)
Dial *9
Begin conversation
To Return to the Held Call Once You've Finished
Talking to the Other Caller
Press the switchhook down twice (press
firmly and then release it)
Continue conversation

TRANSFERRING CALLS

To Transfer a Call
Press switchhook down firmly and then
release it (hear intercom dial tone — call
is now on Hold)
Dial intercom number
Announce call after beep or when person
answers.
Hang up