AT&T Merlin Communications System User Manual

Avaya communications system user's guide

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Page 1: Communications System
AT&T MERLIN ™ COMMUNICATIONS SYSTEM USER’S GUIDE FOR OFF-PREMISES AND BASIC TELEPHONES* *Applies only to basic telephones connected to an Off-Premises Telephone Interface or a Basic Telephone and Modem Interface...
Page 2: Getting Started
Important facts to remember for better performance: Know switchhook operation Now that your telephone is part of the MERLIN system, the switchhook still disconnects calls, but it also sends signals that allow you to use the system’s convenient features. To send a signal, press the switchhook down firmly as far as it will go and then release it.
Page 3: Answering Calls
PUTTING CALLS ON HOLD To Hold a Call Press switchhook down firmly and then release it (hear intercom dial tone) Lay handset next to telephone (do not hang up) To Return to a Held Call Press the switchhook down twice (press...
Page 4 Lift handset Continue conversation NOTE: Calls transferred to an off- premises telephone from any MERLIN system voice terminal should be made without voice announcement. MAKING 3-WAY CONFERENCE CALLS To Place a Conference Call Place first call Announce call Press switchhook down firmly and then release it (hear intercom dial —...