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Avaya MX10 User Manual page 16

Avaya headset switcher multimedia amplifier user's guide

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Maintenance Hints
Trouble Shoot ing Guide
P R O B L E M
Make sure the microphone of your headset is
MY CALLERS SAY
THAT THEY CAN'T
positioned in front or near your mouth. If you
HEAR ME AT ALL OR
are using a "noise-cancelling" headset, the
THEY CAN'T HEAR
position of the microphone is very important.
ME VERY WELL
You may need to adjust the "Outgoing Volume".
See "Adjusting Outgoing Volume" on page 11.
Confirm that the Telephone/Amplifier
Compatibility Switch is in the correct setting
for your phone (see "Set the Telephone/Amplifier
Compatibility Switch" on page 4). You may
want to try moving the switch through all of
the positions until your caller hears you clearly.
Experimenting with various switch settings
will not harm the amplifier or your telephone.
20
M A I N T E N A N C E A N D
T R O U B L E S H O O T I N G
I T E M S T O C H E C K
e n g l i s h
Maintenance Hints
Trouble Shoot ing Guide
P R O B L E M
Change the Telephone/Amplifier Compatibility
I GET A LOW
PITCH HUM IN
Switch between position 5 and 6 to see if the
MY HEADSET
hum goes away in either position. Use the
SPEAKER AND/
position with no hum.
OR MY CALLERS
COMPLAIN THEY
Ensure the Audio Device Cable is routed away
CAN HEAR HUM
from your monitor or other electrical device.
If you are using batteries to power the Switcher
I HEAR THREE
'BEEPS' IN
Amplifier, the three 'beeps' are telling you that
THE HEADSET
the batteries are low and need to be replaced.
See "Installing Batteries" on page 1.
e n g l i s h
M A I N T E N A N C E A N D
T R O U B L E S H O O T I N G
I T E M S T O C H E C K
21

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