Avaya M770 and M-MLS SMON User Guide April 2002...
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Avaya disclaims responsibility for errors which may appear in this document, and it reserves the right, in its sole discretion and without notice, to make substitutions and modifications in the products and practices described in this document.
Avaya M770 and Avaya M-MLS Devices efficiently and effectively. For information on using SMON with the Avaya P330 Device, refer to Cajun P330 Device SMON User’s Guide. For information on using SMON with Avaya P580/P882 Devices, refer to Avaya P580/P882 SMON User Guide.
SMON in a network, a description of the Avaya Inc. switch architecture and monitoring concepts, and an introduction to the SMON tools. M770 and M-MLS SMON, how to edit host files, and the global display customization procedures. Avaya M770 SMON and Avaya M-MLS SMON control panels and how to launch the SMON applications.
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— Network Layer Host Statistics - This chapter describes the The following Appendices are included at the end of this guide: • Appendix A - Dialog boxes that appear within Avaya M770 and M-MLS SMON. • Appendix B - How to set up the license so that SMON will work with Avaya M770 and M-MLS Devices.
Overview This chapter describes SMON, Avaya Inc.’s switched network monitoring system. This chapter includes the following sections: • What is RMON - A brief description of the RMON standard. • What is SMON - A general description of SMON switch monitoring technology.
Chapter 1 RMON is an industry standard that Avaya Inc. and other companies have adopted in their network management applications. SMON takes the RMON standard and extends it to the switching environment. What is SMON SMON is an extension of the RMON standard. SMON adds to the monitoring capabilities of RMON in the following ways: •...
Host Matrix Statistics • Port History The AnyLayer SMON tools extend RMON II to provide switch monitoring on the network layer and above. These tools include: • Protocol Directory • Protocol Distribution Avaya M770 and M-MLS SMON User Guide Overview...
SMON provides monitoring capabilities for network devices that support the SMON extensions of the RMON standard. For Avaya M770 and M-MLS Devices, SMON monitoring capabilities can be activated by purchasing an SMON license from Avaya Inc., Bell Labs Innovations. Avaya M770 M-MLS Devices also support the AnyLayer SMON extensions of RMON II.
Layer The next two tiers provide a general look at the traffic passing through a specific switch. In this way, you can view at a glance whether the switch is functioning efficiently and effectively. These tiers provide answers to questions such as: •...
The upper tier of SMON top-down monitoring for upper layers is Protocol Distribution. The Protocol Distribution tool gives a general view of traffic through a switch, organized by protocol. Some of the types of questions Protocol Distribution may provide answers to are: •...
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The lower tiers then allow you to locate the IPX network, IP subnet, or specific IP host that is the source of the traffic discovered using Protocol Distribution. Avaya M770 and M-MLS SMON User Guide Figure 1-2. Top-Down Monitoring for Upper Layers Overview...
Enterprise SMON Tools Enterprise SMON tools provide global monitoring capabilities for multiple SMON devices on a network. For information on Enterprise SMON tools, refer to Avaya MultiService SMON Manager User Guide. Figure 1-3. SMONMaster Tools Avaya M770 and M-MLS SMON User Guide...
Port Statistics - Detailed information on port traffic to help determine the precise cause of a problem. Device SMON tools operate on a single switch at a time. For Avaya M770 Devices, you can select either the right DomainX or the left DomainX from the Device SMON control panel (refer to Figure 1-4).
Chapter 1 Switch The Avaya M770 SMON Switch Statistics tool provides details of the Statistics traffic passing through the switch fabric and allows you to detect Overview problems on the switch. Once a problem has been detected, you can use Port Statistics to determine more precisely the cause of the problem.
For each port, SMON summarizes the traffic, such as packets into the switch and packets from the switch. You can sort by port name or by any of the packet types. You can see, for example, the ports generating the most errors.
AnyLayer SMON tools include upper layer monitoring tools for the Avaya M-MLS. For information on AnyLayer SMON tools for Avaya P333R and X330WAN Devices, refer to the Avaya P330 SMON User Guide. Figure 1-5. AnyLayer SMON Control Panel for Avaya M-MLS...
The AnyLayer SMON tools for Avaya M-MLS Devices include: • Protocol Directory - Displays and updates the list of protocols monitored by the AnyLayer SMON device. • Protocol Distribution - Provides detailed information on protocol traffic passing through the switch.
You can select whether to summarize the traffic for each host in average or cumulative packets. A host is any IP machine connected to a switch port that can send and receive packets to or from other IP machines. A host is normally a workstation, management console, or server.
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Overview SMON gathers data for Network Layer Host Statistics by monitoring the traffic going through the Avaya M-MLS switch. Therefore, SMON does not monitor any traffic that does not pass through the switch, such as traffic between hosts on the same subnet. The following diagram displays a scenario where two stations may communicate with or without transmitting traffic through the switch.
Using SMON Tools This chapter explains how to access SMON tools after you have installed Avaya M770 and M-MLS SMON, and how to manipulate and customize the SMON display for maximum effectiveness. It includes the following sections: • Customizing the Display •...
• The status bar indicates that the display is frozen and focused. Avaya M770 and M-MLS SMON User Guide Table 2-1. Display Customization Methods (Continued) Method Hold down the SHIFT key and both mouse buttons (or the center mouse button on some systems) and move the cursor.
2. Enter a file name (the file extension is provided by the individual tools, e.g., .sts for Switch Statistics). To open and view a saved session: Click Select Display > Freeze/Unfreeze Display File > Save Session File > Open Session Avaya M770 and M-MLS SMON User Guide Stop Focus...
Refer to “Configuring a Printer and Installing a Printer” in Bristol Hyperhelp for more information. Using the Toolbar The toolbar that appears in and Avaya M770 and M-MLS SMON windows provides shortcuts to important functions. The following table describes the buttons on the toolbar and gives the equivalent menu options.
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Appendix A, Displaying Pies Percentage Option. Menu File > Open Session File > Save Session Configuration > Data Collection Configuration > Polling Interval Configuration > Display Configuration > Graph Display Display > Pies Percentage Avaya M770 and M-MLS SMON User Guide...
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Button Avaya M770 and M-MLS SMON User Guide Table 2-2. Toolbar Buttons (Continued) Description Show or hide gridlines on the graph. Freeze or unfreeze the display. For more information, refer to Appendix A, Freezing and Unfreezing Graphs. Zoom in to the traffic graph.
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Appendix A, Using the Define Filter Dialog Box. Activate or deactivate the filter specified in Define Port Type Filter. Avaya M770 and M-MLS SMON User Guide Menu Actions > Poll Agent Filters > Define Hub Filter Filters >...
Display Graph Status Hosts Discovered Last Poll Number of Buckets Avaya M770 and M-MLS SMON User Guide Table 2-2. Toolbar Buttons (Continued) Description Select the criterion and number of items for TopN. For more information, refer to Appendix A, Using the Define TopN Filter Dialog Box.
The Info Box is displayed. Toggle whether to display pop-up Info Boxes on the bar graph and pie charts by selecting Info Box menu. The following is an example of an Info Box. Avaya M770 and M-MLS SMON User Guide from the View...
Toolbar Status Bar Reset View Stacking Bars Bars Avaya M770 and M-MLS SMON User Guide Table 2-4. Mouse Actions (Continued) (Continued) Description A menu is displayed. The following are some of the options that might be found in the right- click menu: •...
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Toggle display of utilization next to name. Toggle display of the user-defined module, port, or VLAN names in the chart area. Change the subnet mask format (for IP only). Avaya M770 and M-MLS SMON User Guide...
Device SMON is the control panel from which you can access SMON monitoring tools for Avaya M770 and Avaya M-MLS Devices. For information on SMON for Avaya P130 Devices, refer to Avaya P130 SMON User Guide. For information on SMON for Avaya P330 Devices, refer to Cajun P330 Device SMON User’s Guide.
2. Select The Device SMON control panel for the currently selected device opens. Refer to “Device SMON for the Avaya M770 Device” on page 28 or “AnyLayer SMON for the Avaya M-MLS” on page 29. Multiple instances of the tools can not be launched. Once a tool has been launched, the tool button becomes insensitive until the tool is closed.
AnyLayer SMON for the Avaya M-MLS The following is the AnyLayer SMON control panel for the Avaya M-MLS. For more information about the individual tools, refer to Chapter 1, AnyLayer SMON Tools. Figure 3-2. AnyLayer SMON Control Panel - Avaya M-MLS...
Switch Statistics Window - A description of the Switch Statistics window, understanding the window, and using the available options. Switch Statistics are available for Avaya M770 Devices. Starting Switch Statistics To access the Switch Statistics window, click SMON control panel. The Switch Statistics window opens.
17. Switch Statistics allow you to save collected information from a session in a session file. You can open the saved session in Switch Statistics for viewing and comparison. For more information, refer to “Saving and Opening a Session” on page 18.
SMON updates these charts in real-time according to the specified sampling interval. By viewing the relationships among these three variables, you can learn a lot about the general behavior of the switch. * Note: If contact with the agent is lost, then the graphs will display Traffic Graph in the Switch Statistics Window The lower portion of the Switch Statistics window is a traffic graph.
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Error Packets Good Ethernet Octets Avaya M770 and M-MLS SMON User Guide cells per second, as an average for the last interval, except counters that measure bandwidth, which are in kilobits per second (Kbps), and utilization, which is a percentage.
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Packets per second entering the backplane into this virtual network. Regular priority octets per second contained in the good packets. Packets per second traveling through the switch with a regular priority. Avaya M770 and M-MLS SMON User Guide...
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(Kbps) Utilization Very High Priority Octets Very High Priority Packets Avaya M770 and M-MLS SMON User Guide Description Total octets per second transmitted through the switch. Total packets per second traveling through the switch. Good Ethernet packets per second traveling through the switch sent to a specific destination.
• The VLAN Statistics Window - Understanding the window and using the available options. VLAN Statistics is available for Avaya M770 Devices. * Note: The statistics collected for each VLAN only include the Avaya M770 and M-MLS SMON User Guide packets that are sent to and from stations connected to the switch of the device being analyzed.
For more information about modifying the display, and the available toolbar, status bar and mouse movement options, refer to Chapter 2, Using SMON Tools. Avaya M770 and M-MLS SMON User Guide Figure 5-1. VLAN Statistics window VLAN Statistics in the Device...
Using Port Statistics - Instructions on starting Port Statistics. • The Port Statistics Window - Understanding the Port Statistics window and using the available options. Port Statistics is available for Avaya M770 Devices. Starting Port Statistics To access the Port Statistics window, click control panel.
Segment Traffic is included in the statistics. * Note: For high-speed ports with large polling intervals, bandwidth To display all hosts connected to the Avaya M770 Device through a specific port, right-click the port and select more information, refer to Appendix A, Using the Port Connected Window.
The Ethernet Segment Statistics Window - Understanding the Ethernet Segment Statistics and using the available options. The Ethernet Segment Statistics tool is available for Avaya M770 Devices. * Note: Ethernet Statistics for LAGs are displayed as the sum of the...
Double-click in the traffic graph. Scroll the traffic graph. For more information about modifying the display, and the available toolbar, status bar, and mouse movement options, refer to Chapter 2, Using SMON Tools. Avaya M770 and M-MLS SMON User Guide Ethernet Segment Statistics...
(refer to “Using the Display Configuration Dialog Box” on page 66). Avaya M770 and M-MLS SMON User Guide system continues to monitor its statistics. port, the title always displays “10M”. For a 10/100Mbps port, the title displays the port’s configuration bandwidth,...
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Good Ethernet packets per second counted on the port’s segment. Number of jabbers per second counted on the port’s segment. Number of late collisions per second that occurred between stations on the port’s segment. Avaya M770 and M-MLS SMON User Guide...
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Total Octets Total Packets Undersize Packets Unicast Octets (10 Mbps ports only) Avaya M770 and M-MLS SMON User Guide Ethernet Segment Statistics Window (Continued) Description Good Ethernet octets per second counted on the port’s segment, sent to multicast destinations.
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Good Ethernet packets per second counted on the port’s segment sent to a specific destination. Number of Kbit per second that are utilized on the port’s segment. Used bandwidth in relation to available bandwidth. Avaya M770 and M-MLS SMON User Guide...
Using Protocol Directory - Instructions on starting Protocol Directory, understanding the window, and using the available options. The Protocol Directory tool is available for Avaya M-MLS. Constant and User Defined Protocols Protocol Directory automatically includes a number of popular protocols for the SMON II device to monitor;...
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HTTP packets per second travelling through the device. POP3 packets per second travelling through the device. NetBios ns packets per second travelling through the device. NetBios dgm packets per second travelling through the device. Avaya M770 and M-MLS SMON User Guide...
SMTP application protocol, and port 23 is associated with the Telnet application protocol. A single application protocol may use several different TCP/UDP port numbers for various kinds of communication functions it performs. Avaya M770 and M-MLS SMON User Guide Description NetBios ssn packets per second travelling through the device.
* Note: Close all other AnyLayer SMON tool windows before opening Protocol Directory. Close the Protocol Directory window before starting any other AnyLayer SMON tools. Figure 8-1. Protocol Directory Window in the Device Avaya M770 and M-MLS SMON User Guide...
— Click — Right-click on the — Double-click a protocol in the Avaya M770 and M-MLS SMON User Guide list, shows a list of well known protocols available list, shows a list of protocols and TCP/UDP ports that the from this part of the list.
Apply box. Then click list. Monitored Protocols Apply to upload your changes to the device, or click Avaya M770 and M-MLS SMON User Guide list, Monitored Protocols Close list: Monitored Protocols Available to add the Add>>...
4. When you finish making changes to the click changes to the device, or click exit Protocol Directory. Avaya M770 and M-MLS SMON User Guide Monitored Protocols Select from Registered Ports Figure 8-2. Available Registered Protocols Window Add>> Monitored Protocols...
Protocol Directory. list, select the protocol and click Monitored Protocols Remove All Monitored Protocols Avaya M770 and M-MLS SMON User Guide Remove list and list, click Close to abandon...
Protocol Distribution Protocol Distribution provides a detailed analysis of how the traffic passing through an Avaya M-MLS is distributed among network layer and application layer protocols. Data is displayed in a variety of powerful and easy to use graphic formats. For a detailed overview of Protocol Distribution, refer to “Protocol Distribution”...
During a saved session, Protocol Distribution displays data from a Protocol Distribution session file. Protocol Distribution does not poll the Avaya M-MLS for data when you are viewing a saved session. For more information, refer to “Saving and Opening a Session” on page 18.
You can later open the saved session in Protocol Distribution for viewing and comparison. For more information, refer to “Saving and Opening a Session” on page 18. Avaya M770 and M-MLS SMON User Guide Table 9-1. Protocol Distribution Variables Description...
Unless you have focused the display on a point, the bar graph and pie charts show data for the time furthest to the right currently visible on the traffic graph. For more information, refer to “Focusing on a Point” on page 17. Avaya M770 and M-MLS SMON User Guide...
For more information about viewing and configuring the protocols monitored by an Avaya M-MLS, refer to Chapter 8, Protocol Directory. * Note: If the device stops responding, Protocol Distribution will Avaya M770 and M-MLS SMON User Guide .
Statistics (IP & IPX) Network Layer Subnet Statistics provides detailed information on each IP subnet and IPX network passing traffic through an Avaya M-MLS Device. For a detailed overview of Network Layer Subnet Statistics, refer to “Network Layer Subnet Statistics (IP & IPX)” on page 14. This chapter contains the following sections: •...
For more information about modifying the display, and the available toolbar, status bar, and mouse movement options, refer to Chapter 2, Using SMON Tools. Avaya M770 and M-MLS SMON User Guide...
Network Layer Host Statistics Window - Understanding the Network Layer Host Statistics window, and using the available options. The Network Layer Host Statistics tool is available for Avaya M-MLS. Starting Network Layer Host Statistics To access Network Layer Host Statistics, click SMON control panel.
Y axis with the best host name found for the host, or the IP address. For more information about modifying the display, and the available toolbar, status bar, and mouse movement options, refer to Chapter 2, Using SMON Tools. Avaya M770 and M-MLS SMON User Guide...
2. Specify the polling interval and click The dialog box contains the following item: Polling Interval Avaya M770 and M-MLS SMON User Guide Configuration > Polling Interval Figure A-1. Polling Interval Dialog Box Specifies the polling interval. A small interval...
This parameter affects only the display - it does not affect the actual collection of the data. This option allows you to choose which statistics are displayed from the available counters. Avaya M770 and M-MLS SMON User Guide...
1. Click Select 2. Specify the name and location of the file to report to and click Save Avaya M770 and M-MLS SMON User Guide field is insensitive when a TopN filter is active Display of and when viewing pie charts.
The file will be stored as this name with the default extension .aut. This extension can be modified. Select whether reports will be automatically saved to file at regular polling intervals. Avaya M770 and M-MLS SMON User Guide box in the Auto...
When sorting by packets, the bars appear in descending order (most traffic at the bottom, least traffic at the top). Avaya M770 and M-MLS SMON User Guide . The Sort By dialog box opens. Actions > Sort By Figure A-5.
There are several ways to enter a value to find a port. The following is a list of types of values to enter in the Find dialog box: • The full port title such as “Avaya M770 Device (3/03)”. • The first part of the value. SMON will find the first time the value appears.
You can find up to the fifth highest peak. The graph unfreezes the fifth time you click . The Find Top5 Peaks dialog box Actions > Find Top 5 Peaks Figure A-7. Find Top5 Peaks Dialog Box Find Next Avaya M770 and M-MLS SMON User Guide Find Find Next...
Click Select To select the type of ports: Click Select Avaya M770 and M-MLS SMON User Guide Filters > Define Hub Filter Filters > Define VLAN Filter Filters > Define Port Filter Filters > Define Port Type Filter SMON Dialog Boxes...
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Add >> items. Activate List of Selected List of Selected Remove All option is checked in the Activate Filter Avaya M770 and M-MLS SMON User Guide to add them to the items and click Remove items. Filters...
TopN. • Based On TopN. The rate base can be any one of the available counters. Avaya M770 and M-MLS SMON User Guide items from the specified subset. Filters > Define TopN . The Define TopN Filter dialog box Figure A-9.
2. Specify the filename and location of the file you wish to open. 3. Click * Note: .sts is the default file extension for a Switch Statistics session, Opening a saved session halts real-time collection on the currently selected agent. If you want to preserve the real-time...
After saving the session and assigning it a filename for the first time, each additional Save Session action writes the collected data to the same file. Avaya M770 and M-MLS SMON User Guide File > Save . The Save Session dialog box opens.
For example, if the polling interval is set to 30 seconds and storage buckets to 100, then the application saves data related to the last 50 minutes (100 buckets * ½ minute). Avaya M770 and M-MLS SMON User Guide . The Data Collection dialog...
2. Configure the display parameters as follows: — — 3. Enter the values for the graph display. 4. Click Avaya M770 and M-MLS SMON User Guide Configuration > Graph Display Figure A-13. Graph Display Dialog Box Display Time - Specifies the time interval displayed on the horizontal axis of the traffic graph.
2. Select the counters you wish to use. Up to nine counters may be chosen at one time. 3. Click * Note: The Virtual LANs counters for Avaya M770 Devices can be Configuration > Counters Setup collection is performed on all the counters regardless of the selection.
When you scroll back to see previous data, the graph is automatically frozen. When you scroll to the far right-hand edge of the counters display, the graph unfreezes. Avaya M770 and M-MLS SMON User Guide . The display is frozen. However, the Display > Freeze Display >...
Display > Zoom Out . The application scales the time, fitting . The time scale expands to fit less Display > Zoom In Avaya M770 and M-MLS SMON User Guide...
To toggle the display of pies percentages: Click Select The figure below shows an example where the pies percentage appears. Figure A-14. Window with the “Show Pies Percentage” Displayed Avaya M770 and M-MLS SMON User Guide Display > Pies Percentage SMON Dialog Boxes...
IP address and host name. Note that you might find a large number of hosts if the port is connected to another switch or segment. Figure A-15. Port Connected Stations Window Avaya M770 and M-MLS SMON User Guide Port Connected...
Avaya MultiService SMON Manager User Guide. SMON Embedded License To use Avaya M770 SMON for an Avaya M770 Device, you must enter a valid embedded license via the Avaya M770 Supervisor module (M-SPV/ M-SPX) configuration menu.
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Appendix B When you have completed these steps and confirmed that the license is valid, SMON will be operational. Avaya M770 and M-MLS SMON User Guide...
Problem: When attempting to start an SMON tool, a message displays that the agent’s resources are occupied and the tool will not open. Solution: This problem may occur for several reasons: • Another instance of the application is presently using the agent’s resources. Avaya M770 and M-MLS SMON User Guide...
SMON applications and not subsequently deleting any of the files. Each automatic report creates a new file with the time as its extension. Stop the applications that are generating automatic reports and delete the files not required. community may be incorrect. Avaya M770 and M-MLS SMON User Guide...
AnyLayer SMON, tools 12 Auto Report, using the dialog box 68 Available Registered Protocols Window 53 Avaya M770 and M-MLS SMON, introduc- tion 1 Avaya M770 and M-MLS SMON User Guide intended readers vi organization of this guide vii purpose vi Browser graph...
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SMON data 21 unfreeze a graph 81 unfreeze the display 21 update data immediately 22 use Device SMON 27 use Ethernet Segment Statistics 40 use Network Layer Host Statistics 63 Avaya M770 and M-MLS SMON User Guide...
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Movement on a bar or pie 24 Multi-tiered monitoring 5 Network Layer Host Statistics accessing 63 overview 14 using 63 Avaya M770 and M-MLS SMON User Guide Network Layer Host Statistics, continued window 64 Network Layer Subnet Statistics accessing 61 overview 14...
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Port Connected Stations window 84 Report Now dialog box 67 Save Session dialog box 77 Sort By dialog box 69 Avaya M770 and M-MLS SMON User Guide Using, continued the Available Registered Protocols window toolbar 19 Zoom In/Out option 82...
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