Promise Technology VTRAK 15110 Quick Start Manual page 46

VTrak 15110/12100/8110 Quick Start Guide
Can I connect my VTrak on the same SCSI chain as my Promise UltraTrak?
No. Do not connect other Promise products to the SCSI chain with a VTrak.
If you want to monitor your VTrak and UltraTrak from the same PC, add
another SCSI card to the PC.
How can I tell when the VTrak has fully booted?
When the VTrak is fully booted up, the Power, FRU and disk array LEDs will
light up green. The Controller LED blinks five times, once per second; goes
dark for ten seconds; then blinks five times again.
How do I learn more about configuring and using my VTrak?
Read the VTrak User Manual on the software CD. It contains detailed
information regarding configuration, troubleshooting and maintenance of
your VTrak.
Why does VTrak come with a Command Line Utility?
First, to assign your VTrak a Management Port IP address in order for the
WebPAM PRO management software to connect to it. Second, in the event
of a network failure, you can still access the VTrak.
The serial cable is connected, VTrak is running and I used the specified
settings but the serial connection does not work. What should I do now?
Access your PC BIOS settings and enable the serial port.
I tried to log into WebPAM PRO but my browser showed the message
"cannot be displayed." What is the problem?
The browser decided prematurely that WebPAM was not responding. Click
the Refresh button. This action usually brings up the login screen.
I created a Subystem on WebPAM PRO but when I click on it, nothing
happens. What is the problem?
There is a broken network connection between your PC and the VTrak, or
the VTrak is powered off. Locate and fix the connection or power on the
VTrak, as required.
Can WebPAM PRO connect through VTrak's Serial (RS-232) port?
No. The VTrak Serial port is only for a HyperTerminal connection.
I can access the VTrak over my company's intranet. But I can't access it
from an outside Internet connection. How do I make the Internet connection
work?
This condition is not related to VTrak, but is due to your firewall and network
connection protocol. Contact your MIS Administrator.
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