Troubleshooting - Datalogic Magellan 800i Quick Reference Manual

Troubleshooting

If the scanner is not operating properly, the following checks
should be performed:
1. If the scanner uses an external power supply and the
external power supply has failed, the scanner will not
operate. Exchange the power supply with a known good
power supply and retest operation.
2. Verify the interface cable is securely attached to the host.
Consult your technical support personnel or refer to your
host system manual to verify the proper connection for
the scanner.
3. Verify that the interface cable is securely attached to the
scanner.
4. Check that the bar codes are of sufficient quality to be
recognized by the scanner. Wrinkled, smudged, or torn
labels can cause the scanner to not read at all. Scan
known-good labels of an active symbology
scanner' s read operation.
5. Ensure that the scanner' s interface type is compatible
with the host terminal by consulting your POS system
manual and/or the Product Reference Guide.
If the scanner still does not function properly, contact your local
supplier or Datalogic Customer Support Services.
1. Reading of the various bar code symbologies can be independently
enabled or disabled in the scanner.
Quick Reference Guide
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to check the
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