Technical support is available to customers who have purchased SonicWall products with a valid maintenance
contract and to customers who have trial versions.
The Support Portal provides self‐help tools you can use to solve problems quickly and independently, 24 hours a
day, 365 days a year. To access the Support Portal, go to https://support.sonicwall.com/.
The Support Portal provides self‐help tools you can use to solve problems quickly and independently, 24 hours a
day, 365 days a year. In addition, the Support Portal provides direct access to product support engineers through
an online Service Request system.
The Support Portal enables you to:
• View knowledge base articles and technical documentation
• Download software
• View video tutorials
• Collaborate with peers and experts in user forums
• Get licensing assistance
• Access MySonicWall
• Learn about SonicWall professional services
• Register for training and certification
To contact SonicWall Support, refer to https://support.sonicwall.com/contact‐support.
To view the SonicWall End User Product Agreement (EUPA), see https://support.sonicwall.com/legal/eupa.aspx.
Select the language based on your geographic location to see the EUPA that applies to your region.
SonicWall Support
SonicWall SMA Connect Tunnel 12.0 Deployment Planning Guide
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SonicWall Support