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- Page 1 M-Series HMI 12.1”/ 15”/17”/19”/21.5” P-CAP touchscreen Intel® Atom™ E3845 1.91 GHz Multifunctional Design R12IBWS-MHM2 Model No.: R15IBWS-MHC3 R17IBWS-MHM1 R19IBWS-MHA1 W22IBWS-MHA3 User Manual Version 1.1 Document Part Number: 9152111I100P...
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Page 2: Preface
PREFACE Copyright Notice No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer. Trademark Acknowledgement Brand and product names are trademarks or registered trademarks of their respective owners. - Page 3 Customer Service We provide a service guide for any problem by the following steps: First, visit the website of our distributor to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance.
- Page 4 Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory. NOTE: A note is used to emphasize helpful information IMPORTANT:...
- Page 5 Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis.
- Page 6 Safety Precautions For your safety carefully read all the safety instructions before using the device. Keep this user manual for future reference. Always disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. ...
- Page 7 CAUTION/ATTENTION Use the recommended mounting apparatus to avoid risk of injury. Utiliser l’appareil de fixation recommandé pour éliminer le risque de blessure. WARNING! / AVERTISSEMENT! Only use the connection cords that come with the product. When in doubt, please contact the manufacturer. Utiliser seulement les cordons d’alimentation fournis avec le produit.
- Page 8 Important Information Countries/ Area Symbol This equipment complies with essential requirements of: European Union Electromagnetic Compatibility Directive (2014/30/EU) Low Voltage Directive (2014/35/EU) Restrictions of the use of certain hazardous substances (RoHS) Directive (2011/65/EU) FCC Part 15 Subpart B Regulations Class B Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules.
- Page 9 European Union This equipment is in conformity with the requirement of the following EU legislations and harmonized standards. Product also complies with the Council directions. Electromagnetic Compatibility Directive (2014/30/EU) EN55024: 2010/ A1: 2015 o IEC61000-4-2: 2009 o IEC61000-4-3: 2006+A1: 2007+A2: 2010 o IEC61000-4-4: 2012 o IEC61000-4-5: 2014 o IEC61000-4-6: 2014...
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Page 10: About This User Manual
ABOUT THIS USER MANUAL This User Manual provides information about using the Winmate® M-Series HMI with Intel® Atom™ E3845 1.91 GHz processor. The documentation set for the M -Series HMI provides information for specific user needs, and includes: M-Series HMI User Manual – contains detailed description on how to use the HMI, its components and features. -
Page 11: Table Of Contents
CONTENTS PREFACE ..........................ii ABOUT THIS USER MANUAL ....................x CHAPTER 1: INTRODUCTION ....................1 1.1 Product Features ....................... 1 1.2 Package Contents ...................... 2 1.3 Product Overview ..................... 3 1.4 Dimensions ........................ 4 1.4.1 Dimensions 12.1” ................... 4 1.4.1 Dimensions 15” ....................5 1.4.2 Dimensions 17”... - Page 12 6.3.1 VESA Mounting ..................... 54 CHAPTER 7: TECHNICAL SUPPORT ..................56 7.1 Software Developer Support .................. 56 7.1.1 Winmate Download Center ................56 7.1.2 Winmate File Share ..................56 7.2 Problem Report Form ..................... 57 APPENDIX A: PRODUCT SPECIFICATIONS ................59...
- Page 13 USER MANUAL CHAPTER 1 INTRODUCTION INTRODUCTION This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the HMI device in the packing list. Mechanical dimensions and drawings included in this chapter. M-Series HMI...
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Page 14: Chapter 1: Introduction
Versatile, easy-to-service and upgradable M-Series HMI is the best solution for industrial and building automation. 1.1 Product Features Winmate® M-Series HMI has the following features: Signature true flat display screen with edge-to-edge design Aluminum, anti-corrosion treated housing Superior Sealing with front IP65 protection against dust and water ... -
Page 15: Package Contents
USER MANUAL CHAPTER 1 INTRODUCTION 1.2 Package Contents Carefully remove the box and unpack your HMI device. Please check if all the items listed below are inside your package. If any of these items are missing or damaged contact us immediately. -
Page 16: Product Overview
USER MANUAL CHAPTER 1 INTRODUCTION 1.3 Product Overview Description Description ① 12-24V isolation DC in ⑧ COM1 ② ⑨ Audio in ③ ⑩ Audio out ④ USB 2.0 x 2 ⑪ HDD indicator ⑤ USB 2.0 x 2 ⑫ Reset ⑥... -
Page 17: Dimensions
USER MANUAL CHAPTER 1 INTRODUCTION 1.4 Dimensions This section contains mechanical drawing of the HMI devices. Notice that this is a simplified drawing and some components are not marked in detail. 1.4.1 Dimensions 12.1” Unit: mm M-SERIES HMI... -
Page 18: Dimensions 15
USER MANUAL CHAPTER 1 INTRODUCTION 1.4.1 Dimensions 15” Unit: mm M-SERIES HMI... -
Page 19: Dimensions 17
USER MANUAL CHAPTER 1 INTRODUCTION 1.4.2 Dimensions 17” Unit: mm M-SERIES HMI... -
Page 20: Dimensions 19
USER MANUAL CHAPTER 1 INTRODUCTION 1.4.3 Dimensions 19” Unit: mm M-SERIES HMI... -
Page 21: Dimensions 21.5
USER MANUAL CHAPTER 1 INTRODUCTION 1.4.4 Dimensions 21.5” Unit: mm M-SERIES HMI... -
Page 22: Getting Started
USER MANUAL CHAPTER 2 GETTING STARTED GETTING STARTED This chapter tells you important information on power supply, adapter and precautions tips. Pay attention to power considerations. M-SERIES HMI... -
Page 23: Chapter 2: Getting Started
USER MANUAL CHAPTER 2 GETTING STARTED CHAPTER 2: GETTING STARTED This chapter provides information on how to connect the HMI device to the source of power, connector pinouts and the guideline to turn on/off the HMI device. 2.1 Powering On This section explains how to power on the HMI device. -
Page 24: Power Considerations
USER MANUAL CHAPTER 2 GETTING STARTED 2.1.2 Power Considerations The HMI device operates on external DC power. Use the AC adapter included in the package. CAUTION/ATTENTION Use only the AC adapter included in your package (Rating: Output 12V/ 6.6A). Using other AC adapters may damage the device. Utiliser seulement le convertisseur AC inclu avec votre appareil (Puissance: Sortie 12V/ 6.6A). - Page 25 USER MANUAL CHAPTER 2 GETTING STARTED Connecting to DC Power Source To connect the HMI to DC power source: 1. Insert the exposed wires of the DC Power Cable to the appropriate connectors on the terminal block plug. 2. Plug the terminal block plug firmly to the DC IN Jack. 3.
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Page 26: Connector Pinouts
USER MANUAL CHAPTER 2 GETTING STARTED 2.2 Connector Pinouts 2.2.1 Isolated DC in Connector The M-Series HMI uses an isolated 3pin terminal block that accepts 12~24V DC. Minimum Voltage 12V Maximum Voltage 24V Maximum Current 6.6A Voltage 2.2.2 Audio Out and Audio In Color Signal Name Blue... -
Page 27: Hdmi Output Connector
USER MANUAL CHAPTER 2 GETTING STARTED 2.2.4 HDMI Output Connector Use HDMI A Type19-pin female output connector to connect the HMI device to an external display. Pin № Signal Name Pin № Signal Name TMDS_DATA2+ TMDS_DATA2- TMDS_DATA1+ TMDS_DATA1- TMDS_DATA0+ TMDS_DATA0- TMDS_CLOCK+ TMDS_CLOCK- DDC_CLOCK... -
Page 28: Lan (Rj45) Connector
USER MANUAL CHAPTER 2 GETTING STARTED 2.2.8 LAN (RJ45) Connector M-Series HMI supports one RJ45 10/100/1000 Mbps Ethernet interface for connecting to the internet. Pin № Signal Name Pin № Signal Name TX1+ TX1- TX2+ TX2- TX3+ TX3- TX4+ TX4- M-SERIES HMI... -
Page 29: Configuring Serial Port Settings
USER MANUAL CHAPTER 2 GETTING STARTED 2.3 Configuring Serial Port Settings Serial Port COM1 can be configured for RS-232, RS-422 or RS-485. Jumpers are located on the motherboard. You need to open the housing in order to access the jumpers. CAUTION/ ATTENTION It is recommended to use factory jumper settings. -
Page 30: Turning On And Off
USER MANUAL CHAPTER 2 GETTING STARTED 2.4 Turning On and Off The unit is configured to Power ON when the HMI device is connected to the power source. Press the Power button to restart the machine when the unit has been shut down. If the system hangs, press the Reset button (beside the power button) to restart the device. - Page 31 USER MANUAL CHAPTER 3 OPERATING THE DEVICE OPERTING THE DEVICE This chapter provides detailed information on how to operate the device. If you have been using touch-screen Panel PCs before, the interface may look familiar. Sections include system settings parameters. M-SERIES HMI...
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Page 32: Chapetr 3: Operating The Device
USER MANUAL CHAPTER 3 OPERATING THE DEVICE CHAPETR 3: OPERATING THE DEVICE In this chapter you will find instructions on how to use multi-touch on the Windows- based HMI device. 3.1 Operating System M-series HMI support several versions of Windows OS: Windows 10 IoT Enterprise, Windows Embedded 8 Standard, and Windows Embedded Standard 7 –... -
Page 33: Multi-Touch
USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.2 Multi-Touch The touchpad supports the core gestures for Windows Gesture Windows Gesture Action Action Usage Tap/ Click / Click or double-click Double-tap Double-click Panning with Scrolling Drag one or two Inertia fingers up and down Selection/ Mouse-drag/ Drag one finger... -
Page 34: Adjusting The Display Brightness
USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.3 Adjusting the Display Brightness Tap Start > Control Panel > Hardware and Sound > Power Options. Drag the brightness bar to adjust the brightness level according to your preference. M-SERIES HMI... -
Page 35: Driver Installation
USER MANUAL CHAPTER 4 DRIVER INSTALLATION DRIVER INSTALLATION This chapter describes how to install all necessary drivers. M-SERIES HMI... -
Page 36: Chapter 4: Driver Installation
USER MANUAL CHAPTER 4 DRIVER INSTALLATION CHAPTER 4: DRIVER INSTALLATION This chapter provides guideline to driver installations. 4.1 Chipset Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “Chipset Driver” and click “infinst_auto.exe” to install driver. M-SERIES HMI... - Page 37 USER MANUAL CHAPTER 4 DRIVER INSTALLATION Step 2 Click Next to continue. Step 3 Click Yes to agree the license terms. M-SERIES HMI...
- Page 38 USER MANUAL CHAPTER 4 DRIVER INSTALLATION Step 4 Click Next to install the driver. Step 5 Software setup progress window will appear, click Next to continue. Step 6 Click “Yes, I want to restart this computer now” to finish the installation. M-SERIES HMI...
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Page 39: Graphics Driver
USER MANUAL CHAPTER 4 DRIVER INSTALLATION 4.2 Graphics Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “Graphics Driver” and click Setup to execute the setup. Step 2 Setup Welcome Window will appear, click Next to continue the process. Step 3 Carefully read the license terms and click Yes to agree. -
Page 40: Audio Driver
USER MANUAL CHAPTER 4 DRIVER INSTALLATION 4.3 Audio Driver The ALC886 series are high-performance 7.1+2 channel high definition audio codecs that provide ten DAC channels for simultaneous support of 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel stereo outputs. -
Page 41: Intel Sideband Fabric Device (Intel Mbi) Driver (Windows 8)
USER MANUAL CHAPTER 4 DRIVER INSTALLATION 4.4 Intel Sideband Fabric Device (Intel MBI) Driver (Windows 8) Step 1 Insert the CD that comes with the motherboard. Open the file document “MBI” and click “Setup.exe” to install the driver. Step 2 Welcome to the setup program window will appear, click Next to start the installation. -
Page 42: Intel Trusted Engine Interface (Intel Txe) Driver
USER MANUAL CHAPTER 4 DRIVER INSTALLATION 4.5 Intel Trusted Engine Interface (Intel TXE) Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “TXE” and click “Setup TXE.exe” to install the driver. Step 2 Welcome to the setup program window will appear, click Next to start the installation. -
Page 43: Intel Network Connections
USER MANUAL CHAPTER 4 DRIVER INSTALLATION 4.6 Intel Network Connections User must confirm the type of operating system is being used before installing Intel Network Connections. Follow the steps below to complete the installation. Step 1 Click “PROWin64.exe” Step 2 Click Yes to start the installation. Step 3 Welcome window will appear, click Next to install the driver. -
Page 44: Usb 3.0 Driver (Windows 7)
USER MANUAL CHAPTER 4 DRIVER INSTALLATION 4.7 USB 3.0 Driver (Windows 7) NOTE: If your operation system is Windows Embedded 8.1 Industry or Windows Embedded 8 Standard, you should skip the USB 3.0 driver installation. You need to install the Intel® USB 3.0 extensible Host Controller driver to enable the function. - Page 45 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input / Output system settings of the HMI for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu.
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Page 46: Chapter 5: Ami Uefi Bios Setup
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP CHAPTER 5: AMI UEFI BIOS SETUP This chapter provides information on how to use AMI UEFI BIOS setup, its functions and menu. 5.1 When and How to Use BIOS Setup To enter the BIOS setup, you need to connect an external USB keyboard, press <Del> key when the prompt appears on the screen during start up. -
Page 47: Main Menu
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP The following Keys can be used after entering the BIOS Setup. Function General Help Previous Values Optimized Defaults Save & Exit Exit Change Opt. Enter Select or execute command Cursor ↑ Moves to the previous item Cursor ↓... - Page 48 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP BIOS Setting Description Setting Option Effect System Language Displays the system Adjustment of the Set the language in language. [English] language other language. The is set up by default. language in this device is English.
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Page 49: Advanced Menu
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP 5.2.2 Advanced Menu The advanced menu also uses to set configuration of the CPU and other system devices. There are sub menus on the left frame of the screen. IMPORTANT: Handle advanced BIOS settings page with caution. Any changes can affect the operation of your computer. - Page 50 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP BIOS Setting Description Setting options Effect Configures ACPI ACPI Settings Enter Opens submenu settings Configures SMART SMART Settings Enter Opens submenu settings Configures System Super IO Super IO Chip Enter Opens submenu Configuration parameters Monitor hardware...
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Page 51: Usb Configuration
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP execution settings, etc. CMOS settings / CMOS Enter Opens submenu Information Trusting Trusted computing Enter Opens submenu Computing settings Configures USB USB Configuration Enter Opens submenu settings Platform Trust Platform trust Enter Opens submenu Technology technology... - Page 52 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP Disables this This is a Disable workaround for OSs function XHCI Hand-off without XHCI hand- Enables this Enable off support. function Disables this This is a Disable workaround for OSs function EHCI Hand-off without ECHI hand- Enables this Enable...
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Page 53: Chipset
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP 5.2.4 Chipset 5.2.4.1 Chipset – North Bridge Parameters M-SERIES HMI... - Page 54 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP BIOS Setting Description Setting options Effect Provides onboard Intel IGD graphics-related Enter Opens submenu Configuration configuration options. Configures IGD – IGD – LCD Control Enter Opens submenu LCD setting Provides power Graphic Power saving Management configuration...
- Page 55 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP BIOS Setting Description Setting options Effect Disables this Disable function Configures onboard Azalia HD Audio audio function. Enables this Enable function Enable / Disable this USB 2.0(EHCI) function Provides user with Enable / Disable this configuration USB Port 0 function...
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Page 56: Security
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP 5.2.5 Security Allows user to configure an administration or user password, user must enter the administrator or user password at system startup and when entering BIOS setup. BIOS Setting Description Setting options Effect Displays whether or not an... - Page 57 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP 5.2.5.1 Security – Secure Boot Menu BIOS Setting Description Setting options Effect Disables this Disable function Displays the Secure Boot current boot state. Enables this Enable function Disables this Disable Allows user to function Secure Boot Mode configure the...
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Page 58: Boot
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP 5.2.6 Boot BIOS Setting Description Setting options Effect Allows user to configure the Setup Prompt number of seconds Set the prompt Enter Timeout to stay in BIOS timeout setup prompt screen. Enables or disables Remains On NumLock feature on the numeric keypad... -
Page 59: Save & Exit
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP Specifies the overall Hard drive as the Boot Option Priority boot order from the Boot Option#1 first priority available devices. (hard drive) Specifies the boot order for a specific device type, such as Enter the submenu Hard Drive BBS hard drives, optical... - Page 60 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP BIOS Setting Description Setting options Effect This saves the Enter <Yes> Saves the changes changes to the Save Changes and CMOS and exits the Exit Return to the BIOS BIOS Setup Esc <No> Setup Main Menu program.
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Page 61: Using Recovery Wizard To Restore Computer
USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP 5.3 Using Recovery Wizard to Restore Computer Note: Before starting the recovery process, make sure to backup all user data. The data will be lost after the recovery process. To enable quick one-key recovery procedure: ... - Page 62 USER MANUAL CHAPTER 5 AMI UEFI BIOS SETUP Wait the recovery process to complete. During the recovery process, a command prompt will show up to indicate the percent of recovery process complete. The system will restart automatically after recovery completed. M-SERIES HMI...
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Page 63: Mounting Options
USER MANUAL CHAPTER 6 MOUNTING MOUNTING This chapter provides step-by-step mounting guide for all available mounting options. M-SERIES HMI... -
Page 64: Chapter 6: Mounting
USER MANUAL CHAPTER 6 MOUNTING CHAPTER 6: MOUNTING This chapter provides mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. WARNING! / AVERTISSEMENT! Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury. Suivez les instructions de montage et d'utilisation recommandé... -
Page 65: Safety Precautions
USER MANUAL CHAPTER 6 MOUNTING 6.2 Safety Precautions Observe the following common safety precautions before installing any electronic device: • Use separate, non-intersecting paths to route power and networking wires. If power wiring and device wiring paths must be crossed make sure the wires are perpendicular at the intersection point. -
Page 66: Mounting Guide
USER MANUAL CHAPTER 6 MOUNTING 6.3 Mounting Guide M-series HMI devices come with different mounting options suitable for most of the industrial and commercial applications. 6.3.2 Panel Mounting Panel Mounting solution allows installing the HMI device onto the wall. Cutout dimension ( W x D in mm) 12.1”... -
Page 67: Vesa Mounting
CHAPTER 6 MOUNTING 6.3.1 VESA Mounting M-Series HMI comes with VESA mount holes on the rear side. Follow instructions below to mount the unit with VESA Mount bracket (not supplied by Winmate). VESA Plate Dimensions Screw Hole Diameter Compatibility 100 x 100 mm... -
Page 68: Technical Support
USER MANUAL CHAPTER 7 TECHNICAL SUPPORT TECHNICAL SUPPORT This chapter includes directory to technical support M-Series HMI... -
Page 69: Chapter 7: Technical Support
File Type Description Watchdog SDK & AP Watchdog SDK and AP You can download SDK and Drivers from Winmate Download Center or Winmate File Share. 7.1.1 Winmate Download Center http://www.winmate.com.tw/>Support > Download Center > Multi-Touch PPC > M- Series HMI Atom E3845 > Drivers/ Development Kit Or follow the link below: http://www.winmate.com/DownCenter/DownLoadCenter.asp?DownType=3009... -
Page 70: Problem Report Form
7.2 Problem Report Form M-Series HMI (Multifunctional Design) Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: ____________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible. -
Page 71: Product Specifications
USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS This section includes product specifications. Appendix M-Series HMI... -
Page 72: Appendix A: Product Specifications
USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS APPENDIX A: PRODUCT SPECIFICATIONS Model Name R12IBWS- R15IBWS- R17IBWS- R19IBWS- W22IBWS- MHM2 MHC3 MHM1 MHA1 MHA3 Display 12” Size 15” 17” 19” 21.5” Active Display 245.76 x 376.32 x 476.64 x 304.1 x 228.1 337.9 x 270.3 Area (H x V) 184.32... - Page 73 USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS Mechanical Specification Cooling System Fanless design Mounting Wall mount, VESA mount Dimensions 322 x 256 x 367 x 291 398.16 x 445.72 x 524.6 x (L x W x H) x 80 330.54 x 79.6 370.46 x 79.6 320.7x 79.2 Environmental Consideration...
- Page 74 Winmate Inc 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: www.winmate.com...
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