Conference Calling; Transferring A Call - Cisco 7841 Quick Reference Manual

CALNET 3: AT&T Unified Communications: Quick reference guide

Conference calling

To add a person to an existing call:

Press the Conference button.

Enter the number of the second person.

When they answer, press the Conference
button again.

Repeat these steps to add additional parties
to the conference all, for a total of 8
participants (you plus 7 others).
To merge an active call with one on hold:

Press the Conference button.

Select the active Line button.

Select Yes to join the held call.
To view a list of conference participants:

Press the Details soft key.

The initiator's name will be marked with
an asterisk.

Press the Update soft key periodically to
update the screen status.
To remove a participant from the conference call:

Use the scroll button to highlight the
person's name.

Press the Remove soft key.
Notes:
While on a conference call:

Pressing the Hold soft key will allow the
other parties to talk amongst themselves
but they cannot hear you.

The initiator can hang up and the other
parties will stay connected.

The initiator is the only person that can add
or remove participants from the conference.
© 2017 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.
Cisco Unified IP phone 7841

Transferring a call

Transferring calls releases the call from your phone.
Call transfer:
Allows you to speak privately to the receiving party
before completing the transfer.

During an active call, press the Transfer
button.

Enter the extension of the receiving party.

You may immediately press the Transfer soft
key to complete the transfer or wait for the
party to answer, announce the call and press
the Transfer soft key again.
Call transfer directly to voicemail:
Allows you to transfer a call directly to your voicemail
or someone else's without ringing their phone.

During an active call, press the Transfer
button.

Press the asterisk followed by the extension
number.

Press the Transfer soft key to complete the
transfer.
Cancel call transfer:

Press the End Call soft key before the transfer
completes.
Note: You do not need to place the call on hold
before transferring. During the transferring process,
the caller will automatically be put on hold and hear
music.
Page 5