Conference Calling; Transferring A Call - Cisco 8831 Quick Reference Manual

CALNET 3: AT&T Unified Communications: Quick reference guide

Conference calling

To add a person to an existing call:

Press the Conf soft key.

Enter the number of the second person.

Press the Call soft key.

When they answer, press the Conf soft key
again.

Repeat these steps to add additional parties
to the conference all, for a total of 16
participants (you plus 15 others).
To merge an active call with one on hold:

Press the Conference button.

Press Active calls soft key to select a held
call.

Press Conference again.
To view a list of conference participants:

While in a conference, press ConfList to view
a list of the last 16 participants.
To remove a participant from the conference call:

While in a conference, press ConfList to view
a list of participants.

The initiator can use the Navigation bar to
highlight the person's name.

Press the Remove soft key.
Notes:
While on a conference call:

Pressing the Hold soft key will allow the
other parties to talk amongst themselves
but they cannot hear you.

The initiator can hang up and the other
parties will stay connected.

The initiator is the only person that can add
or remove participants from the conference.
© 2017 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.
Cisco Unified IP phone 8831

Transferring a call

Transferring calls releases the call from your phone.
Call transfer:
Allows you to speak privately to the receiving party
before completing the transfer.

During an active call, press the Transfer soft
key.

Enter the number of the receiving party.

Press the Transfer button again.
Call transfer directly to voicemail:
Allows you to transfer a call directly to your voicemail
or someone else's without ringing their phone.

During an active call, press the Transfer soft
key.

Press the asterisk followed by the extension
number.

Press the Transfer soft key to complete the
transfer.
Cancel call transfer:

Press the Cancel soft key before the transfer
completes.
Note: You do not need to place the call on hold
before transferring. During the transferring process,
the caller will automatically be put on hold and hear
music.
Page 5