Is the enclosure rear fault LED amber?
Answers
No
Yes
Is the System Health LED amber?
Answer
No
Yes
Is the power supply LED amber?
Answers
No
Yes
Is the I/O module fault LED amber?
Answer
No
Yes
50
Troubleshooting
Possible Reasons
Functioning properly.
Rear power and UID module might
not be inserted properly, might have
a damaged connector, or might have
failed.
Possible Reasons
System functioning properly.
The system might have
experienced a short. Controller
firmware might be corrupted.
The system midplane might need
replacement.
Possible Reasons
Power cords not connected or AC
power is unavailable.
Power supply functioning properly.
Power supply might not be
inserted properly, might have a
damaged connector, or might
have failed.
Possible Reasons
Functioning properly.
The I/O module is locked.
The I/O module has failed.
Other fault condition exists.
Actions
No action required
Be sure that the rear power and UID
module is undamaged and is fully
seated.
Contact an authorized service
provider for assistance.
Possible Solutions
No action required.
Be sure that all components are
fully seated.
Update controller firmware.
Contact an authorized service
provider for assistance.
Actions
Remove and inspect the AC power
cords from both power supplies and
reconnect them.
No action required.
Be sure that the power supply is
undamaged and is fully seated.
Be sure that all pins on connectors
and components are straight.
Contact an authorized service
provider for assistance.
Possible Solutions
No action required.
Make sure that the I/O module is
seated properly by pressing the I/O
module firmly into its bay after the
handle has clicked in place.
CAUTION:
Never remove an I/O
module from the chassis while the
status LED is green. Removing an
active I/O module can result in data
loss.
Contact an authorized service
provider for assistance.