Diverting Calls To Another Extension; Intercepting A Call Intended For Another Extension - Aastra 5000 User Manual

Receiving a call

Diverting calls to another extension

You want to divert the party to another extension without answering the call.
Deflect

Intercepting a call intended for another extension

You can pick up calls intended for another extension when its designated user is absent.
To pick up a call for a phone in your group
Pickup
Group
To pick up a call meant for any phone:
Pickup
Extens.
* Depending on the programming performed by the system operator.
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1 - Press the Deflect
2 - Next, enter the number of the extension to which you want to
divert the call.
Note: You can also search an internal name or use the pre-pro-
grammed keys.
-> The internal contact is called back automatically.
You are part of a call pick up group*, i.e. all the persons
in this group can quickly take calls from a ringing phone of
their group.
One of the phones of the group is ringing:
1 - Pick up the handset.
2 - Press the Pickup
3 - Press the Group
-> You can talk to the contact of the intercepted terminal.
You can pick up the call on a phone when its designated user is
absent.
1 - Pick up the handset.
2 - Press the Pickup Fox key
3 - Press the Extens.
Fox key.
*
:
.
Fox key
Fox key.
.
Fox key.