Troubleshooting - Datalogic QuickScan Lite QW2400 Quick Reference Manual

Troubleshooting

Problem
Nothing happens when
the scan
button is pulled.
LED comes on, but bar
code does not decode.
Bar code is decoded
but not transmitted to
the host.
NOTE
Quick Reference Guide
Possible Cause
No power to the
imager.
Interface or power
cables are loose.
Imager not pro-
grammed for correct
bar code type.
Bar code label is
unreadable.
Distance between
imager and bar code is
incorrect.
Imager not pro-
grammed for the cor-
rect host type.
For detailed troubleshooting, refer to the PRG
(Product Reference Guide)
Troubleshooting
Possible
Solutions
Check system power.
Ensure power supply is
connected.
Ensure all cable con-
nections are secure.
Ensure imager is pro-
grammed to read the
type of bar code
scanned. Refer to the
PRG for more informa-
tion.
Check the label to
ensure it is not
defaced. Try scanning
another bar code type.
Move imager closer to
or further from the bar
code.
Scan the appropriate
host type barcode.
Refer to the PRG for
more information.
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