Datalogic Limited Factory Warranty - Datalogic QuickScan Lite QW2400 Quick Reference Manual

Datalogic Limited Factory Warranty

Warranty Coverage
Datalogic warrants to Customer that Datalogic' s products will be
free from defects in materials and workmanship for a period of
five (5) years from product shipment. Datalogic hardware products
are warranted against defects in material and workmanship un-
der normal and proper use. The liability of Datalogic under this
warranty is limited to furnishing the labor and parts necessary to
remedy any defect covered by this warranty and restore the prod-
uct to its normal operating condition. Repair or replacement of
product during the warranty does not extend the original warranty
term. Products are sold on the basis of specifications applicable at
the time of manufacture and Datalogic has no obligation to modify
or update products once sold.
If Datalogic determines that a product has defects in material or
workmanship, Datalogic shall, at its sole option repair or replace
the product without additional charge for parts and labor, or credit
or refund the defective products duly returned to Datalogic. To
perform repairs, Datalogic may use new or reconditioned parts,
components, subassemblies or products that have been tested as
meeting applicable specifications for equivalent new material and
products. Customer will allow Datalogic to scrap all parts removed
from the repaired product. The warranty period shall extend from
the date of shipment from Datalogic for the duration published by
Datalogic for the product at the time of purchase (Warranty peri-
od). Datalogic warrants repaired hardware devices against defects
in workmanship and materials on the repaired assembly for a 90
day period starting from the date of shipment of the repaired
product from Datalogic or until the expiration of the original war-
ranty period, whichever is longer. Datalogic does not guarantee,
and it is not responsible for, the maintenance of, damage to, or
loss of configurations, data, and applications on the repaired units
and at its sole discretion can return the units in the "factory de-
fault" configuration or with any software or firmware update
available at the time of the repair (other than the firmware or soft-
ware installed during the manufacture of the product). Customer
accepts responsibility to maintain a back up copy of its software
and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer
must notify Datalogic of the claimed defect before the expiration
of the applicable Warranty period and obtain from Datalogic a re-
turn authorization number (RMA) for return of the product to a
designated Datalogic service center. If Datalogic determines Cus-
tomer's claim is valid, Datalogic will repair or replace product with-
out additional charge for parts and labor. Customer shall be
responsible for packaging and shipping the product to the desig-
nated Datalogic service center, with shipping charges prepaid. Da-
32 QuickScan™ Lite QW2400